View Full Version : Game & Account Support
- Crash to Desktop when entering Arena (5v5)
- Error at installing the game for the first time
- Land Control
- Patron ending tomorrow, can't even access support
- Archeage crashes to desktop after few minutes of playing
- Hackshield
- UDF Folder +millions 0kb files
- Can't buy credits
- Chat blocked
- Script user on land claiming
- Custom Crests failing to load!!**4 Scapes**
- Visa prepaid card
- Do these people even HAVE a customer service phone number? Ticket # 141019-000351
- Account was hacked on oct 1, no response from trion on this matter, it has been over 2 weeks!
- Error 1004 unfixable.
- Paysafe card cant buy credits?
- Screenshot Spam
- Hackshield Didn't Download
- Ability/Intermittent Lag during Gaming, ArcheAge crashes make my PC slow down til I restart.
- GLYPH Back to ERRORS N HANGING ways. :(
- Glitcher/Macro
- Missing gold payments from Trade packs (anyone else having this problem)Tahyang Server
- Does Trion ever respond to Trouble Tickets? (Other than GM Kotar)
- Refund request: ticket & explaination
- Chat ban is super CRAY!
- Patron Turned itself off
- All of my offensive skills seem to not work. They are gray. Defensive works.
- Really wish they would address the problem with Comcast
- Bought the $150 pack in alpha, thought it was 3 months patron?
- Patron buff disappeared (founder"150$") 3 months +1 day fix this
- Graphic Lag Issues! HELP!
- Crime Points Quest Bugged
- 5v5 Arena "Skill Buff Window" Disappeared forever
- GM please Respond
- Temporary ban hacked account
- Hackshield Crashing No loading screen(leaf and poem)
- Patron Status Not being applied
- Chat blocked and after that i get banned ~ GM Fasti help me ~ thanks !
- Error 2016 after getting kicked from game
- GM - PLEASE HELP - Mobile Authenticator isn't recognized
- Live chat not working bc of patron status...
- Huge FPS Drops When Entering a New Area
- Please HELP! i m subscribe monthly but dont have Live Chat
- Open ticket created on 22/09/2014
- archeage.exe - No Disk
- Will this computer run this game well?
- To those who are getting random game closings
- Tickets without response for ages, no refund due to lag issues, you too?
- HELP! Tickets 141019-000351 and 141020-000766 - can't access account page!
- Ticket # 141013-002073 & 141015-001229 chat ban then cant login to account for 2 weeks
- Urgent help needed ... it has been 2 weeks now please help anyone from support or gm..
- Question Reference # 141013-002224 i have been waiting for 1 week now!
- Patron time missing - plz have a look
- Cannot make Purchases and Patron but cannot chat live....where are Trion support peeps and where is phone numbers?
- Patron expiring today and bugged live chat
- So what happens if the in game time is later than the account management time?
- Can't Access Live Chat (purchased a Founder's pack)
- Founder vs starter packs.
- [Solved] 5mins in game kick, Hackshield, 3rd party apps, bios tools
- Server-sided lag on Ezi?
- Mouse Sensitivity
- Game not launching after pressing the play button (tried most solutions)
- Customer support issues
- Patron Status Still messed up
- Lost my patron...
- Random game crashing with no error notification
- I can't access Live Chat
- Patron Time Messed Up
- Ban Account, payment blocked, support away
- Problem adding payment method
- Patron status messed up
- Ban
- Missing Patron Status
- Patron time messed up
- Friend Was Hacked Please Help Dev Team
- Patron Status Issues
- Unable to complete purchase.
- ip banned without account banned
- FPS problem
- Lagging after the maintain
- Help with the bonus month given to founders.
- The Server is busy?
- Can't add payment information to purchase patron
- Patron Status Not Applying Correctly
- Game Crashes Without error!
- Bought Patron with Apex, and did not Worked !
- Patron subscription messed up!
- Patron Status is gone but I bought the Trailblazer pack
- Lost weapon
- unable to connect
- What happened to the Extended Patron?
- Screen freeze for a second
- Patron
- Crest Image missing+Tabs+invetory
- Month removed from patron, I still have patron but cannot talk to live support
- Can I get a GM response?
- cant login
- gamekick after accepting gladiator arena entry
- I m sorry but...
- Crashing after upgrade to patron ?
- New Threads never get approved. (gm please)
- Restarting computer itself
- Purchased archeum founder’s pack and my patron buff is gone!!!!!!!!!
- At my wits end!!! Don't know where else to turn.
- Just adding to the previous post about messed up patron status
- Crashes at splash screen.
- The problem with authorization, I need GM help
- Lost Patron Status and No info on why WEB SITE SAYS NOTHING!!!!!!!!!!!!!!!!!!
- My Patron Status is gone!!!
- Guess it is my time then
- New Graphics Issues since maintenance this morning
- Free Worker Compensation Potions for all Customers who's Patron Status was Lost Due to Trion Error
- Patron Status Removed in Error
- Unable to Connect to Other Servers
- missing patron buff from game (says im f2p)
- So a GM just came around and banned my account because I was MINING?
- My Patron Status has been taken away prematurely.
- Patron Ended, Phone Formatted, Rift Auth Doesn't work CANT ACCESS ACCOUNT
- 2 weeks with no answer from support, curious about third party hosting for gold
- Unplayable Lag Since Previous Patch
- Cant add payment method!!!!
- My Patron status was taken away after todays Patch!
- Issues launching game
- Live chat not working even with patron
- Latest Update
- 36.gb Spammed on C:/ by ArcheAge?
- "We are unable to complete your purchase. Please try again later."
- Account Renewal
- Failed to Process your order
- Unauthorized transaction
- Hello dear administration pay attention!
- Crest brainstorm "image upload failed". Now I have a blank crest ink.
- Have been double billed 4 times this week over 100$
- Why is the NA Inoch server announcing downtime in 45 minutes when this is not the scheduled time?
- Pissed on what just happened with AH bug .
- Constant chatting ban
- Bots are smart
- Unable to create a new Character
- Bikini top Image issue *Real money Market Item*
- Still no response to my patron status being taken away
- Error
- Archeage Stutter and Hard faults / sec
- All new accounts instantly banned
- Ban for no reason
- Unable to play the game due to it crashing my pc after about a minute
- Ssd
- glyph update error
- Chatblocked again
- Banned for no reason
- Not receiving APEX and live chat disconnecting me .-.
- Archeage will not load, since yesterday
- BANNED...I'm an old guy who pays. WHAT?!
- Why can i not add a payment method
- Unban my account trion!!
- Can't purchase credits or apex
- Stop trippin
- glyph error
- Cannot access live chat after repurchasing Patron after it expired yesterday
- Unban my account Wrongfully banned !!!!8 day now! still no reply nothing from u guys !
- Double charged
- At least the Forum is a success
- [SUPPORT] Crashing / BSOD when the Nui Start Splashscreen Poem Appears
- Payment Method Won't Work. GM Request
- Glyph download resuming the beginning, urgent help!!
- A Week and still no reply to support Ticket. Do they get answered?
- land grabbing bots
- Glyph stops download and then starts from zero
- Closing Archeage causes my desktop to freeze ...
- EU/NA launcher difference
- Unautherized Charges for 30 3 month subs. Over $1,000 unautherized
- Your local files cannot be upgraded...
- 18 days and counting.......
- Constant EULA pop ups and laggy client.
- Can't cancel my subscription
- Failed Marketplace Credit Purchases still charged to my account!
- Glyph Update problem
- Inactive Patron Status.
- Haven't received authentication code.
- PRIORITY PLEASE --- for PATRONS who claim their accounts have been wrongly banned!!!!
- Virus found in today's patch!!
- 24 hours have passed since the autoban with chat filter
- "Unable to Complete your purchase". A Week And Still No Response..
- ArcheAge updated, now stuck offline
- We are unable to complete your purchase. Please try again later.
- So if Trion refuses to take my money at their STORE, is it ok for me to buy RMT gold?
- 3 Guild mates got false/positive banned last night!
- Glyph takes over my volume mixer.
- Best free anti virus for Archeage? (windows 8 64 bit)
- How many people work to respond at APPEALS emails?
- Error #1020
- Failed to Load Poem Screen
- Unable to Load Game data
- error #1005 - something I can fix?
- hallowtide Items on Marketplace? but unable to process
- Getting CryPhysics.dll, Error code 998
- Game sends me to Korean Website since patch.
- Error Cannot Buy Patron, Despite Trion answering me, dont know where else to go.
- intro video crash AGAIN
- no server screen
- Glyph crashing when trying to update
- Error 1004
- Crashing before server selection screen
- Patron Status Removed Early
- Patron Status Expired Early.
- Gods have disconnected you everytime
- Cant add card to account.
- Logitech Gaming mouse
- Still ♥♥♥♥ing banned
- New update failed ot load game data error
- Windowed Mode (Not Responding)
- Gods have disconnected you!
- Error 2022
- Glyph Deleted My ArcheAge.exe from the Bin32 Folder
- Bought 2 apex received 0 ...
- Can you take my money now?
- After the latest patch my patron status is now gone and my account is paid until november 20th..
- Patron not showing in game.
- unable to load game data
- So apparently the newest patch comes with it's own virus
- Archeage.exe contains malicious code Gen:Variant.Symmi.47253
- Founders Items
- The gods have disconnected you
- Waiting for help on my false positive ban
- Trion Please Help
- Patron not available
- Banned - No contact, happened minutes ago.
- Is BLAA causing bans?
- why did I just get banned?
- Me and my girlfriend were just banned for no reason!
- Banned?!? Why??
- My game keeps crashing during the opening movie.
- A family member's account got banned today!
- No Patron status? Please help me out here.
- Banned for no no reason!
- Cloak invisible since patch despite priority
- 2 Guildies Got false/positive banned just now
- Randomly banned today.
- The Gods have Disconnected you - Continually when trying to load into server
- Disconnected "by the Gods" every time I try to connect to Naima
- My friend's account was banned by no reason. GM pls check it. Thank you.
- Can't add a payment method
- Help???
- I get to uninstall and reinstall Archeage ... again ... YEAH!
- Archeage.exe is gone after the October 21 Update
- If your antivirus is blocking Archeage.exe
- Game Start Up Isssue
- Wrongly Banned after Update
- Ayuda con los fps :c
- Workers compenstation bugged!! Gm need help
- Any response from support yet?
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