View Full Version : Game & Account Support
- My character Banned 9 days ago For no particular reason
- Account banned by mistake ( Patron since Jun/14)
- Chat banned for over a whole day!
- Can i run ArcheAge?
- No Sound
- You have to see this to belive it. The frustration is Unbearable.
- Found the problem for PC restart
- Account banned due to internet lag... GG
- Unable to make Credit Purchase
- Does ArcheAge support SLI Video Card Configuration?
- Game won't launch!
- Unable to complete Purchase/ALSO unable to contact support
- Patron time in game wrong since ENLA server crash
- Where potion Afternoon Sun ?
- No Patron Buff
- Patching Failure?
- Always Crash to desktop every near que order in trial (below100), whats happening???
- Absurd!!!
- Customer service and banning
- Support for hacked accounts is disgraceful and needs sorting rapidly
- Use of a tunnel service official response please!
- Europeans cant buy patron/credit
- Accont banned for no reason
- Problem - the path of justice: Becoming a juror
- Founder's Packs
- Screen not centered.
- Account banned for making a Thread here..
- trapped inside the graph
- Moving archeage folder...
- Payment options on website down?
- my accound was banned for update e-mail
- Credit not showing up in game
- incorect username or password
- Dll.... wait what? 0-0!!!
- 2x email advertisments enla
- Choppy Animation
- Cant acces live chat even tho i got patron status a week ago.
- Fix the damn lag on fishing spots!!! The game is unplayable
- Banned for flipping Labor Pots
- multiple servers crashed
- Posable Server Problem
- Ollo is back up
- Kyrios is back up
- Trying to purchase credits
- Game wont launch
- Banned account: 10 days without response
- resend code
- Unbanned Today?!
- Reference Number 141013-002395, game crashes, last response from support 10/17/2014 09:52 AM
- Guild Names Under Boats / Ships
- Authendicator Removal
- Random CTD w/ No Warning or Error Message
- my character gone but somehow still there ??
- Connecting to game issues due to "no video"
- Error 1004
- i got this problem ERROR 2016 glyph and cant access trionworls site
- Can't buy credits.
- Cannot buy credits or any packs.
- Problem with Credits.
- Empty Character Slot
- Tired of Freezing
- Crafting Subforum Still Not Visible
- IP address is blocking Archeage game play
- Payment options varies depending on what you want to buy?
- Patron buff missing (1 month + 9 days remaining)
- unable to use live chat
- I can't seem to change my email
- Banned for no reason
- Unable to start game in DX9 mode
- Unable to Add Payment Method
- Game fails to launch. Please help!
- Can't start the game
- Settings won't save after exiting?
- Live Chat and (no) Patron?
- Cannot Start Game!
- Game keeps freezing every 5 - 10min
- Help Needed- Lag Freezing
- Question for devs: Fishcale on Growlgate after Auroria?
- Hacked. Lost all Items and Gold
- Authentication Code i dont get it alredy 24h
- Game wont load ..
- Need authenticator removed, new phone, can't login from website!! Question Reference # 141102-001633
- Game Start to lagg today .
- Cant make a post on Eanna forum for some reason
- Can't buy anything
- won't let me access live chat: founder with recent purchases
- SERIOUSLY? Over a week and my account is still banned from being compromised
- It's been more than week since I sent an appeal and I have not receive a reply.
- 1 month with the same ticket
- Stuttering movement?
- Can Hacked accounts get some help?
- [Patron] +1 month payed but not showed ingame
- Please Help! Can't log in to the launcher or trion on my pc
- Unable to purchase credits
- Random banns going on ?
- Paying customers DEMAND a response from Trion!
- Hackshield epic problem
- Account Compromised - 'Temporarily' Banned...
- How many people are waiting for a response 5+ days?
- ArcheAge.log shows wrong info?
- "The Gods Have Disconnected You"
- Fix sharpwind mines already!
- How to start ArcheAge in windows?
- chat banned
- Please help with object pop-in, shadows, and FPS issues...
- enla spam sellers
- If you were banned .. and you are trying to prove your innocence DO NOT ..
- Bought patron with apex it isn't updating in game
- Ah bugged took 100+ gold! Help asap
- Trouble staying connected
- Im patron and got banned for no reason since 2 weeks ago and without respond !!!
- Dx 11 wont work?
- Account hacked waiting 8 days and no answer?!
- Founders pack shambles.
- Account hacked waiting 8 days and no answer?!
- 10/30/2014 02:26 PM (gmt-7) GM Nydolaistra : "We will be reversing the ban on your account." Still nothing done ...
- Physical memory error
- Team Speak issue.
- 20 FPS while planting with Nvidia Card - Fix?
- Major lag issues?
- Can't use live chat.
- Banned from chat.
- This is ridiculous
- loading stuck 11% after character selection
- keep on getting DCed on NA but no issue on the EU server
- Is the Mobile Authenticator down?
- Suspended or banned.
- Lagging bad since three days non-stop
- What to upgrade... Best buy for the performance?
- Glyph Error
- Harder pack : receiving only "delivering part"
- Screenshot delay problem
- Question - Internet-lag-induced false positive threshold
- Can't purchase Credits - Refrence #141103-002370
- Need help with Video Card problem
- Hack shield want launch and game sends me ot the Korrean website! HELP
- Banned on 23th still no answer
- The "Block" function.
- agressive land bot
- EU - Dahuta, Shatigon and Enna just died
- False Ban
- Do you get any compensation once you got unbanned?
- What should i do ??? After waiting 15 days still banned
- Ban is justified?!
- False ban on patron account when crafting lumber
- I'm patron + archeum founder but can't use live chat, and my account is banned !! Wtf
- Banned account
- Post here if they said they won't unban you and you are innocent
- Error loading dll: cryrenderd3d9.dll, error code 126
- Suspencion for Abuse?
- I cant see my mouse in game
- Friend was banned for no reason
- Graphics Bug?
- Post here if you are waiting restore items
- Half of the text loading screen loads then closes
- Bad costomer support hacked then banned still stole my money
- Shatigon & Eanna under Maintenance...
- Can someone please help me! [long post]
- Error 1014
- Banned for no reason at all
- Can GMs help me? [banned with NO reason]
- Crash during the intro (Always at the same spot)
- GM, will WTFast get you banned?
- I got banned??!?!?!?
- gold farmer!kill them all!
- Banned with no reason
- error 1005?
- Got email saying I'm unbanned, but still banned.
- Having Issues with Char Creation
- No credits and Patron Status in game after purchase
- Please review GM Giants activities and responses to customers
- Cleansing of appeals queue by GM Giant??
- Does anyone can tell me what's going on with this ban
- WTF ,5 days I try to play and can not. Your IP has changed since you last authenticate
- Are the cars available from Explorer's chests currently?
- PETITION: Review and amend the current banning procedure, sign the thread
- Computer Completely Crashing For No Reason
- Game update NA/EU
- Banned for no reason
- "We are unable to complete your purchase. Please try again later."
- SERIOUS problems with hacks in Shatigon.
- The guild RED is banned in Korea and Russia, but not in EU.
- Fail to patch AA
- bugged
- Unable to access live chat support - Archeum Pack patron status
- Problem when patching
- Patcher wants to re-download game
- I want back the patron I PAID !
- Some kind of madness?
- Archeage stopped working
- Disconnected after server selection
- The Gods have disconected you when connecting to server
- Unable to start the game
- Is the store offline?
- Failed to load game data
- how do I get my money back that I spent on the game ????
- Select server -> Disconnect
- Glyph "constant" UPDATE ... downloads OK, but wont go to PLAY
- HS crashes on both pc's after patch fix doesn't work.
- Disconnected after server selection DESPITE restarting computer
- How to deal with REAL LIFE DEATH THREATS & HARASMENT
- Keeeps crashing
- Patched, login, crashed now it's redownloading the whole 8 gigs....?
- The god's have disconnected you
- Cannot get past hackshield ( already tried restarting)
- Force-Disconnection Following Update to Build 4.14
- Land Grab- While members cannot login?
- Forced restart by arhceage
- The gods have disconnected you error
- The gods have disconnected you !
- Server Disconnect
- Screen Mode : Windowed displaying behind task bar after update
- The Game is Unavailable Right Now
- The game is UNAVAILABLE!! PLEASE CHECK THE WEBSITE?!?!?!?
- Game Unbelieveable !!! check the website !! WTF
- Game Crashed - Unable to log back in
- Why are the servers online if half the people can't log in?
- MAJOR LAG for ones in game, takes now 5 mins
- Double-charged for purchase
- Why a Full Update?
- The gods have disconnected you (fixed for me)
- CANT LOG IN please fix
- Compensation?
- Client hacking
- Please don't let us miss out on the castle/land rush.
- Possible Fix to Get On
- Should the servers be rolled back?
- Take the servers down!!!
- Crash before showing character select even
- Patron Subscription
- Petition for Server Roll Back
- Unable to make marketplace purchases.
- Again I"m kept out because of your fix.
- When is this gonna get fixed omg!! . Gods disconnecting you
- Unable to add purchase method
- Missing Nation and Alliance chat
- Black Screen graphic error????!?!?!?!?!? please help!!! can't play game...
- Game keeps crashing my pc.
- Archaege eating my disk space
- Noticed with Hackshield bug - only one server available
- Hackshield CTD
- I need a GM right now regarding being banned.
- Become a Patron.?
- Dear AA Devs... The Gods have shut down your subcription
- Welcome to Auroria Nice! I've got nothen since the begin of game lost to hackers! and spent money on Pack!
- This is my second time get wrongfully banned!
- Client Redownload help
- Solution : The Gods have disconected you when connecting to server
- Can't log into server, can't create on another server
- Trion...
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