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View Full Version : Game & Account Support



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  1. Very laggy game for me.
  2. cant logon, get to moviepart then closes itself.
  3. Glyph updated this morning?
  4. The real problem behind these bans
  5. thought i would give this game a try
  6. Want to spend 1000$ but troubles with account!!!
  7. How can my level 50 character get deleted instantly?
  8. House Warming Gifts..
  9. logging in from new location
  10. I bought my patron from wrong account
  11. Still don't have patron status.
  12. Ollo Crashed
  13. Massive lag after Glyph update nov-11th
  14. patron problem
  15. UNABLE To get Authentication Code, support havent answered for 15 days or more!!!
  16. Red Play button, nothing happens
  17. Unable to access live chat despite having patron : Chat Status: Canceled You must have a recent purchase or Patron pass to access Live Chat
  18. Trions Customer Support : 25 days and counting
  19. Archeage folder on root of c:\
  20. Lost my main quest fix this
  21. Lost patron status again within a week....
  22. [No Life] Scargirl LANDGRAB HACKER stole my terrain !
  23. ticket ID: 141110-001791
  24. Lucius server is down
  25. Purchased $20 Bucks worth of credits straight up, got creds no 10% Patron....what gives
  26. Can't add new payment method
  27. error 1005 still cant get fixed ?
  28. was charged for 6 month sub and my current patron status still have 1 month and 37 days left
  29. I have not received the email for the authentication code for my account, and it has been over 2 hours.
  30. Directed to Korean error page before hackshield even starts loading
  31. Screenshots of bots.
  32. Why GM's don't care?
  33. Patron Status not Showing In-game
  34. Patron Status not Accurate / Cannot contact customer service
  35. Freezes on loading
  36. Support needs lessons in support
  37. We are unable to complete your purchase. Please try again later.
  38. Bought 20$ credit and purchased patron from the credit on Monday. It's Thursday now and no patron yet.
  39. disgusting job TRION
  40. Yet another ban thread
  41. ArcheAge, the game unsupported
  42. Hacksheild unstable
  43. Sad ending for my family.
  44. 17 th day ban for no reason
  45. Press play, hackshield launches then nothing
  46. Temporarily chat banned for WHAT reason?
  47. Hi ,My account was banned unfairly ?
  48. 3 Weeks of "Expedited Ticket" Still Waiting...
  49. @GM Fasti, Scapes, and any other Reds that read this forum, please can we have some answers
  50. Log in
  51. Nui just went down
  52. Downloading Problem
  53. Account feels like a new one, how?
  54. Go to the trion facebook page and comment your tickets to their account
  55. Black screen
  56. Randomly Banned now i cant buy patron.
  57. My thread was removed. I'd like to know why.
  58. So ive been playin a few days now.... constant random crashes, hackshield issues
  59. All of my open tickets became solved.
  60. How do you change the name of your thread
  61. Your IP has changed since you last authenticate
  62. DC every few minutes after successful Login
  63. Patron Status
  64. Ezi down.....again....no comments?
  65. HELP ME> Morgana
  66. Patron Status not Showing In-game (#141113-001082)
  67. Trion is a bigest scammers company??
  68. Invalid/declined error trying to get patron. 5.5+ hrs waiting in live chat...
  69. Unable to purchase credits or APEX
  70. Chat Ban Abuse
  71. Cant log in, what to do? Cant log in Glyph support page too
  72. unable to complete purchase, but CC got billed?!?
  73. Thank you, GM Giant!
  74. Can't unsubscribe from emails when banned
  75. Hackshield is a piece of crap.
  76. Hello, a everyday problem.
  77. Insane Lag Spikes followed by the "Gods have disconnected you"
  78. Patron Purchase with Credit Card , pay and dont appear on login screen !
  79. Got banned, Make a new account and you'll still get banned (From GM)
  80. I have a big problem...
  81. People, calm down, please.
  82. Unable to complete you're purchase. Please try again later.
  83. Glyph Bug...Unable to complete your purchase...Well Sort of
  84. After Clicking red Play button, Nothing Happens - please advise
  85. Why when you update one region(NA, EU) do you have to completely download the other?
  86. I lost my DJ Music box ( portable phonograph )
  87. >>10th Day without Patron Buff<<
  88. Did Trion just Banded IP adress form China or it is other connection issuses
  89. Getting Error #1020 after patching on windows 7
  90. Updated Game - Failed to load game data Error
  91. Can't report a bot? Invalid target
  92. Quick fix please !
  93. Two Weeks later and Still Waiting for Support
  94. the gods!!
  95. The absolute worst functionality ever
  96. game unexoectedky close without warning
  97. Need Help....
  98. disconnect after choosing a server - new patch
  99. The Gods have disconnected you. After patch 11-14-2014
  100. Missing Characters and Patron Status
  101. Game tests on poor network.
  102. DX9, SLI, and looking at water breaks the game for me. Any suggestions?
  103. Game on korean after patch? @.@
  104. Can't see the servers after patch
  105. Support?
  106. Fail mail ? Yes ! My patron status is wrong ... but ...
  107. Thank you GM Vorkrim
  108. Crash to Desktop every Minute
  109. Help ! Why do not you contact?
  110. 2 BUGS: Steam or AMD envelope running background
  111. Not sure why
  112. Switching from EU to NA causing redownload
  113. Random Gods have disconnected you ingame
  114. Did the update n EU, annohav ownload whole game for NA?
  115. New player can't Login to game
  116. Unfair Banned Account
  117. Log in Server
  118. Hackshield loads but Archeage logo never appears
  119. Can't create on any server at all.
  120. Purchase Issue
  121. Major slow down
  122. Getting disconnected everytime I select my character
  123. New Update
  124. Wont launch game
  125. [FIX] Archeage splash screen won't load after 4.15 update
  126. Paiement non pris en compte
  127. Update Error
  128. Don't forget to update your ban tickets, guys! (Some clever advice inside)
  129. Glyph will not apply
  130. I paid = No Patron
  131. Glyph won't update
  132. The Gods have Disconnected You! Check Your Network Status And Read Any Certain Alerts.... Ever since maintance today i cant login.
  133. Failed to load data.
  134. Trion Ban Entire Guild
  135. Black Screen After Character Selection update 4.15
  136. Graphics Issue?
  137. ¿What can do if my skills got lag? too much latency on south america players
  138. Pending charges... Your system is holding my money...while I didnt got any credits...
  139. I wanna play!!!!
  140. - Patron Status Expiration -
  141. Archeage Splashcreen loads to fast
  142. Patron Status Update and Unable to Complete Purchase
  143. Glyph still reseting the download.
  144. Crashed and can't log back in
  145. Ban Appeal.. Please notice
  146. This Patch (11/14/14) has resolved my frequent freezing of the game issue :)
  147. What did you guys do!?
  148. Account Hacked - no response from Trion yet
  149. Paypal ?¿
  150. Ban Appeal - Goodbye Land....
  151. Crashes on loading screen
  152. Private Smelter
  153. No patron labor regen
  154. I quit
  155. Calleil showing as Lucius Server
  156. cannot install
  157. Graphic bugs
  158. Account Ban for no reason help please
  159. URGENT=> Achat de temps de jeu
  160. 30m-1h Disconnect
  161. I cannot get off of my mount
  162. I've found my old account being used as a gold farmer bot. Tears were shed. w/video proof
  163. In game chat ban
  164. unbanned?
  165. Archeage disconnected after my character selection
  166. Unable to add payment method
  167. Maybe you might get a response here.
  168. Got Hacked
  169. Unable to update archeage
  170. Got stuck inside the workbench machine
  171. Graphic Driver Bad Code
  172. Update done but cant launch the game
  173. Bring back phone support!
  174. bug report
  175. Bikini cant be fused with any gear!!!
  176. My account has been banned for two weeks, still no response
  177. About ban
  178. "the gods have disconnected you" every time when i login .
  179. **must read if banned recently**
  180. Charecter help
  181. Enable friend list login messages
  182. Patron Status Not Updating
  183. Impossible to play
  184. FAIL PURCHASES in marketplace and it took my CREDTIS!!!!!!!!!!!!!
  185. Marketplace quit working 3 days ago , gives error "Please Try Again Later"
  186. Click "Play" after download but no response
  187. We cannot get your payment system to accept our money for Patron etc
  188. 2 Support tickets, unanswered. Waiting for my refund.
  189. Patron Status not correct in game
  190. Video Drivers Restarting
  191. Cannot play after Hackshield Logo
  192. Archeage is not updating or reinstalling
  193. I got hacked
  194. Suspect Ilegal program
  195. patron status
  196. Husband Can't Use "Forgot Password" Link
  197. Game won't launch after latest update
  198. New Archeage Tech Support
  199. Wow, best customer service I've had in a LONG time!
  200. My friend was banned on two seperate accounts straight after hitting level 15??
  201. PR Battle - Force Trion to hire more staff and handle their support queues like a real company should
  202. Glyph states game as offline, while it is up.
  203. My Friend just got banned WITHOUT REASON please EXPLAIN
  204. banned from chat for no reason
  205. Unable to pay money into the game (broken CC problem)
  206. eu offline?
  207. Why EU go OFFLINE On Sunday and some night of week? You are like Shop?
  208. Server Maintanence and World Boss Respawns
  209. Cannot purchase Apex - says i'm not 15
  210. @SCAPES Possible clipper bug that triggers a ban
  211. My patron time got canceled.
  212. marketplace maint...
  213. Why do I continually DC for using my gaming mouse?
  214. 30 pass
  215. Fix fishing lag
  216. Fix fishing lag
  217. I hope this "hot fix" maintenance doesnt bring back the freezing issue which the last patch fixed?
  218. Where is the maintenance notice for NA servers that are currently down?
  219. 3 Months Patron not activated after my 1 Month Patron Expiry
  220. Can you guys fvcking please fix my patron status?
  221. Disconnected and unable to log on
  222. Patron status not updated
  223. Cannot cancel sub / cannot remove credit card
  224. "Red play button" STILL NOT WORKING
  225. Got Hacked
  226. Banned on 11/14 or 15 - Unbanned by 11/16. Here's how I did it.
  227. Request For GM Explanation For Enla's Status
  228. Error code 126
  229. Cant get past after hackshield started.
  230. Banned for what???????????? !!!!!!!
  231. Keybinds Break during gameplay - No response from support
  232. Error #1020 Help me please.
  233. There is Hope!
  234. Why is the 100 page Complete Your Purchase thread getting red attention and not the 40 page false-positive thread?
  235. PLAY BUTTON is now OFFLINE ?
  236. Blank Screen/Pastel Color Crash.
  237. Doing traderuns >Client ctd > LoginServer offline > Tradepacks lost
  238. Auction House Glitch ???
  239. unbanned in 4 days
  240. Safest method of extending your patron status ?
  241. Bots, all there!!!
  242. Quest The Stuff of Legends doesn't start
  243. Error #2016
  244. 21 banned - still no reply from Trion
  245. Disconnected by gamemaster
  246. Account Banned
  247. OMFG banned for absolutly no reason!!!
  248. Random GM disconnect with 30 min chat Ban?
  249. Wrongfully banned
  250. So i got banned while u investigate