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View Full Version : Game & Account Support


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  1. Glyph updated this morning?
  2. The real problem behind these bans
  3. thought i would give this game a try
  4. Want to spend 1000$ but troubles with account!!!
  5. How can my level 50 character get deleted instantly?
  6. House Warming Gifts..
  7. logging in from new location
  8. I bought my patron from wrong account
  9. Still don't have patron status.
  10. Ollo Crashed
  11. Massive lag after Glyph update nov-11th
  12. patron problem
  13. UNABLE To get Authentication Code, support havent answered for 15 days or more!!!
  14. Red Play button, nothing happens
  15. Unable to access live chat despite having patron : Chat Status: Canceled You must have a recent purchase or Patron pass to access Live Chat
  16. Trions Customer Support : 25 days and counting
  17. Archeage folder on root of c:\
  18. Lost my main quest fix this
  19. Lost patron status again within a week....
  20. [No Life] Scargirl LANDGRAB HACKER stole my terrain !
  21. ticket ID: 141110-001791
  22. Lucius server is down
  23. Purchased $20 Bucks worth of credits straight up, got creds no 10% Patron....what gives
  24. Can't add new payment method
  25. error 1005 still cant get fixed ?
  26. was charged for 6 month sub and my current patron status still have 1 month and 37 days left
  27. I have not received the email for the authentication code for my account, and it has been over 2 hours.
  28. Directed to Korean error page before hackshield even starts loading
  29. Screenshots of bots.
  30. Why GM's don't care?
  31. Patron Status not Showing In-game
  32. Patron Status not Accurate / Cannot contact customer service
  33. Freezes on loading
  34. Support needs lessons in support
  35. We are unable to complete your purchase. Please try again later.
  36. Bought 20$ credit and purchased patron from the credit on Monday. It's Thursday now and no patron yet.
  37. disgusting job TRION
  38. Yet another ban thread
  39. ArcheAge, the game unsupported
  40. Hacksheild unstable
  41. Sad ending for my family.
  42. 17 th day ban for no reason
  43. Press play, hackshield launches then nothing
  44. Temporarily chat banned for WHAT reason?
  45. Hi ,My account was banned unfairly ?
  46. 3 Weeks of "Expedited Ticket" Still Waiting...
  47. @GM Fasti, Scapes, and any other Reds that read this forum, please can we have some answers
  48. Log in
  49. Nui just went down
  50. Downloading Problem
  51. Account feels like a new one, how?
  52. Go to the trion facebook page and comment your tickets to their account
  53. Black screen
  54. Randomly Banned now i cant buy patron.
  55. My thread was removed. I'd like to know why.
  56. So ive been playin a few days now.... constant random crashes, hackshield issues
  57. All of my open tickets became solved.
  58. How do you change the name of your thread
  59. Your IP has changed since you last authenticate
  60. DC every few minutes after successful Login
  61. Patron Status
  62. Ezi down.....again....no comments?
  63. HELP ME> Morgana
  64. Patron Status not Showing In-game (#141113-001082)
  65. Trion is a bigest scammers company??
  66. Invalid/declined error trying to get patron. 5.5+ hrs waiting in live chat...
  67. Unable to purchase credits or APEX
  68. Chat Ban Abuse
  69. Cant log in, what to do? Cant log in Glyph support page too
  70. unable to complete purchase, but CC got billed?!?
  71. Thank you, GM Giant!
  72. Can't unsubscribe from emails when banned
  73. Hackshield is a piece of crap.
  74. Hello, a everyday problem.
  75. Insane Lag Spikes followed by the "Gods have disconnected you"
  76. Patron Purchase with Credit Card , pay and dont appear on login screen !
  77. Got banned, Make a new account and you'll still get banned (From GM)
  78. I have a big problem...
  79. People, calm down, please.
  80. Unable to complete you're purchase. Please try again later.
  81. Glyph Bug...Unable to complete your purchase...Well Sort of
  82. After Clicking red Play button, Nothing Happens - please advise
  83. Why when you update one region(NA, EU) do you have to completely download the other?
  84. I lost my DJ Music box ( portable phonograph )
  85. >>10th Day without Patron Buff<<
  86. Did Trion just Banded IP adress form China or it is other connection issuses
  87. Getting Error #1020 after patching on windows 7
  88. Updated Game - Failed to load game data Error
  89. Can't report a bot? Invalid target
  90. Quick fix please !
  91. Two Weeks later and Still Waiting for Support
  92. the gods!!
  93. The absolute worst functionality ever
  94. game unexoectedky close without warning
  95. Need Help....
  96. disconnect after choosing a server - new patch
  97. The Gods have disconnected you. After patch 11-14-2014
  98. Missing Characters and Patron Status
  99. Game tests on poor network.
  100. DX9, SLI, and looking at water breaks the game for me. Any suggestions?
  101. Game on korean after patch? @.@
  102. Can't see the servers after patch
  103. Support?
  104. Fail mail ? Yes ! My patron status is wrong ... but ...
  105. Thank you GM Vorkrim
  106. Crash to Desktop every Minute
  107. Help ! Why do not you contact?
  108. 2 BUGS: Steam or AMD envelope running background
  109. Not sure why
  110. Switching from EU to NA causing redownload
  111. Random Gods have disconnected you ingame
  112. Did the update n EU, annohav ownload whole game for NA?
  113. New player can't Login to game
  114. Unfair Banned Account
  115. Log in Server
  116. Hackshield loads but Archeage logo never appears
  117. Can't create on any server at all.
  118. Purchase Issue
  119. Major slow down
  120. Getting disconnected everytime I select my character
  121. New Update
  122. Wont launch game
  123. [FIX] Archeage splash screen won't load after 4.15 update
  124. Paiement non pris en compte
  125. Update Error
  126. Don't forget to update your ban tickets, guys! (Some clever advice inside)
  127. Glyph will not apply
  128. I paid = No Patron
  129. Glyph won't update
  130. The Gods have Disconnected You! Check Your Network Status And Read Any Certain Alerts.... Ever since maintance today i cant login.
  131. Failed to load data.
  132. Trion Ban Entire Guild
  133. Black Screen After Character Selection update 4.15
  134. Graphics Issue?
  135. ¿What can do if my skills got lag? too much latency on south america players
  136. Pending charges... Your system is holding my money...while I didnt got any credits...
  137. I wanna play!!!!
  138. - Patron Status Expiration -
  139. Archeage Splashcreen loads to fast
  140. Patron Status Update and Unable to Complete Purchase
  141. Glyph still reseting the download.
  142. Crashed and can't log back in
  143. Ban Appeal.. Please notice
  144. This Patch (11/14/14) has resolved my frequent freezing of the game issue :)
  145. What did you guys do!?
  146. Account Hacked - no response from Trion yet
  147. Paypal ?¿
  148. Ban Appeal - Goodbye Land....
  149. Crashes on loading screen
  150. Private Smelter
  151. No patron labor regen
  152. I quit
  153. Calleil showing as Lucius Server
  154. cannot install
  155. Graphic bugs
  156. Account Ban for no reason help please
  157. URGENT=> Achat de temps de jeu
  158. 30m-1h Disconnect
  159. I cannot get off of my mount
  160. I've found my old account being used as a gold farmer bot. Tears were shed. w/video proof
  161. In game chat ban
  162. unbanned?
  163. Archeage disconnected after my character selection
  164. Unable to add payment method
  165. Maybe you might get a response here.
  166. Got Hacked
  167. Unable to update archeage
  168. Got stuck inside the workbench machine
  169. Graphic Driver Bad Code
  170. Update done but cant launch the game
  171. Bring back phone support!
  172. bug report
  173. Bikini cant be fused with any gear!!!
  174. My account has been banned for two weeks, still no response
  175. About ban
  176. "the gods have disconnected you" every time when i login .
  177. **must read if banned recently**
  178. Charecter help
  179. Enable friend list login messages
  180. Patron Status Not Updating
  181. Impossible to play
  182. FAIL PURCHASES in marketplace and it took my CREDTIS!!!!!!!!!!!!!
  183. Marketplace quit working 3 days ago , gives error "Please Try Again Later"
  184. Click "Play" after download but no response
  185. We cannot get your payment system to accept our money for Patron etc
  186. 2 Support tickets, unanswered. Waiting for my refund.
  187. Patron Status not correct in game
  188. Video Drivers Restarting
  189. Cannot play after Hackshield Logo
  190. Archeage is not updating or reinstalling
  191. I got hacked
  192. Suspect Ilegal program
  193. patron status
  194. Husband Can't Use "Forgot Password" Link
  195. Game won't launch after latest update
  196. New Archeage Tech Support
  197. Wow, best customer service I've had in a LONG time!
  198. My friend was banned on two seperate accounts straight after hitting level 15??
  199. PR Battle - Force Trion to hire more staff and handle their support queues like a real company should
  200. Glyph states game as offline, while it is up.
  201. My Friend just got banned WITHOUT REASON please EXPLAIN
  202. banned from chat for no reason
  203. Unable to pay money into the game (broken CC problem)
  204. eu offline?
  205. Why EU go OFFLINE On Sunday and some night of week? You are like Shop?
  206. Server Maintanence and World Boss Respawns
  207. Cannot purchase Apex - says i'm not 15
  208. @SCAPES Possible clipper bug that triggers a ban
  209. My patron time got canceled.
  210. marketplace maint...
  211. Why do I continually DC for using my gaming mouse?
  212. 30 pass
  213. Fix fishing lag
  214. Fix fishing lag
  215. I hope this "hot fix" maintenance doesnt bring back the freezing issue which the last patch fixed?
  216. Where is the maintenance notice for NA servers that are currently down?
  217. 3 Months Patron not activated after my 1 Month Patron Expiry
  218. Can you guys fvcking please fix my patron status?
  219. Disconnected and unable to log on
  220. Patron status not updated
  221. Cannot cancel sub / cannot remove credit card
  222. "Red play button" STILL NOT WORKING
  223. Got Hacked
  224. Banned on 11/14 or 15 - Unbanned by 11/16. Here's how I did it.
  225. Request For GM Explanation For Enla's Status
  226. Error code 126
  227. Cant get past after hackshield started.
  228. Banned for what???????????? !!!!!!!
  229. Keybinds Break during gameplay - No response from support
  230. Error #1020 Help me please.
  231. There is Hope!
  232. Why is the 100 page Complete Your Purchase thread getting red attention and not the 40 page false-positive thread?
  233. PLAY BUTTON is now OFFLINE ?
  234. Blank Screen/Pastel Color Crash.
  235. Doing traderuns >Client ctd > LoginServer offline > Tradepacks lost
  236. Auction House Glitch ???
  237. unbanned in 4 days
  238. Safest method of extending your patron status ?
  239. Bots, all there!!!
  240. Quest The Stuff of Legends doesn't start
  241. Error #2016
  242. 21 banned - still no reply from Trion
  243. Disconnected by gamemaster
  244. Account Banned
  245. OMFG banned for absolutly no reason!!!
  246. Random GM disconnect with 30 min chat Ban?
  247. Wrongfully banned
  248. So i got banned while u investigate
  249. hello Gm wtf happinig for what i get ban? every week spend more 20 pound omg
  250. Another Person getting random ban!!!wtf