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mafiaingrid
10-24-2014, 08:51 PM
Hi there,

Whenever I log in I seem to be banned from chat for 30 minutes.

Is there any way to prevent this?

mafiaingrid
10-24-2014, 11:59 PM
Any news on this please?

Fasti
10-25-2014, 12:14 AM
Hi there,

Whenever I log in I seem to be banned from chat for 30 minutes.

Is there any way to prevent this?

Close out the game for me. Once closed, sign out of Glyph (don't just close the client). Once you have signed out, restart your PC, please.

Finally, sign back in again and launch ArcheAge. If you're chat ban remains, go ahead and submit a ticket (https://support.trionworlds.com/app/answers/detail/a_id/478) so we can check it out for you.

mafiaingrid
10-25-2014, 01:33 AM
Thanks Fasti,

Will see how I get on when I get back from work and follow up with a ticket if needed.

Zackreaver
10-25-2014, 01:41 AM
Close out the game for me. Once closed, sign out of Glyph (don't just close the client). Once you have signed out, restart your PC, please.

Finally, sign back in again and launch ArcheAge. If you're chat ban remains, go ahead and submit a ticket (https://support.trionworlds.com/app/answers/detail/a_id/478) so we can check it out for you.

Fasti this is happening to me too, except that it's also added with the fact that I get disconnected almost immediately when I log on. I'll log in multiple times, feel that I finally successfully connected and attempt to message my friends. Only to get the "Chat is banned for 30 minutes" followed by the "you have been disconnected by a gamemaster" message.

I have a ticket open at 141022-002908 and I've been having issue's connecting for days.

Is there any way we can investigate this problem relating to my IP address? I have it attached to the ticket.

Deyus2
10-25-2014, 05:12 AM
GM my account get banned because of that "Chat is banned for 30 minutes" + "you have been disconnected by a gamemaster" message.
PLEASE TRION HELP ME/DO SOMETHING

IGN: Deyus
Server: Orchidna

Question Reference # 141025-002155
Date Created: 10/25/2014 06:10 AM
Date Last Updated: 10/25/2014 06:10 AM
Status: Unresolved

Question Reference # 141025-000291
Date Created: 10/24/2014 06:25 PM
Date Last Updated: 10/24/2014 06:25 PM
Status: Unresolved

Question Reference # 141024-003717
Date Created: 10/24/2014 12:55 PM
Date Last Updated: 10/24/2014 12:55 PM
Status: Unresolved

Deyus2
10-25-2014, 11:34 AM
http://forums.archeagegame.com/showthread.php?101012-Poll-How-much-u-hate-Trion