View Full Version : Unban our friend, dark reavers showing support.

10-26-2014, 07:30 AM
Saturday you have banned a player by the name of Rayva, on the Kyprosa server, Nuian side. He was out killing mobs for jesters and levelling his mount. While doing this he got banned by you, Trion. This ban is not righteous. Our guild has a strict policy against hacking, exploits and botting. And Rayva knows this, he is a Lieutenant for our guild.

Since then he's tried sending a message via twitter, responding on the forums and contacting live support all of this without result. Please Trion, unban our friend. He did not earn having to go through all of this, considering how much loves this game and our community.

I will personally vouch for him, putting my account/gold/characters at risk. He is not a hacker/bot.
As he is banned from the forum as well, he cant post his case number. It's case # 141025-003486

10-26-2014, 07:31 AM
Unban Rayva please, I will vouch for him aswell

Vi Neomir
10-26-2014, 07:39 AM
This must be a mistake! I also personally vouch for Ravya.

I have known him for over 15 years and cannot believe for one minute that he would cheat. Every game that I have played along side him with he has been very driven and focused. Much more than most, perhaps this is what you are mistaking for illegal action and hit the ban button. I can appreciate Trion want to clean up the game and keep it clear of bots and hackers, but in this case you have got it clearly wrong. Please unban him as soon as possible.

10-26-2014, 07:39 AM
I agree, Unban Rayva!!!

He has been nothing but kind and helpful to me a nooby in guild and the game. (He is not a Bot! if he is, AI has come along way :p)

He has done nothing wrong, he has been playing by the rules, to then get banned for killing mobs is totally unfair.

Unban Him Please!!!

10-26-2014, 08:16 AM
While you are at it please look into my ban... 7 days banned now.

10-26-2014, 08:44 AM
I am banned from 22.10, I never used any third party programs, never bought gold from gold sellers, and I haven't received any letter regarding my ban to my registered email for that account.

Account username - gextom
Characters - Dreiven, Boroda, Ryse(Aier server EU)
Question Reference # 141025-001565
Date Created: 10/25/2014 01:10 AM
Date Last Updated: 10/25/2014 01:10 AM
Status: Unresolved
Question Reference # 141023-002387
Date Created: 10/23/2014 02:25 AM
Date Last Updated: 10/23/2014 02:25 AM
Status: Unresolved

10-26-2014, 09:30 AM
My brother has been banned too. Tommorow he will lose his land, do something..........


10-26-2014, 10:02 AM
rayva shouldn't of been banned and as a member of the guild I want this sorted and looked at so we can get a friend back

10-26-2014, 10:10 AM
My family member will also lose their land plz fix this ban
Question Reference # 141022-003957

10-26-2014, 10:33 AM
hope someone listen us ;/

Question Reference # 141022-005257
Date Created: 10/22/2014 03:11 PM
Date Last Updated: 10/22/2014 03:11 PM
Status: Unresolved

10-26-2014, 10:52 AM
We all want those exploiting our games banned and preferably removed from existence, but I have no doubt in my mind that this is a mistake. He is no cheater, botter or user of third party software and a respected member of the our community. In the past these mistakes have been rectified quickly.

What is the hold up this time, why are so many innocents getting caught in the crossfire and their reestablishment taking so long?

Sort this out Trion or you gonna have some very upset players (legitimate ones) not able or not willing to invest in your products......

10-26-2014, 11:01 AM
i have played with Rayva for a number of years in many games and have never seen or heard of him doing anything against the toc ....he plays with commitment and concentration ..a deep focus and a very very hard work ethic ...

please look again and bring back a valued member of our community .

10-26-2014, 11:03 AM
It doesnt matter if they unban us/me or not, such a company after this story can never be trusted and be spent money on. Its better to have the game full of boters and hackers then to ban atleast 1 innocent account.

10-26-2014, 11:43 AM
After hearing about DkR's ever loyal Rayva being banned I thought back to the boast by a GM on our server "Another thousand accounts banned".... Now I'm wondering, what percentage of those were legitimate players just enjoying their AA before being unfairly hammered.

Please Trion, we all want exploiters gone from the game, but not at the expense of all these honest players who have spent time and money to play legitimately. You'll soon be left with a game full of botters and hackers, with the rest of us jumping ship for the next big release, hoping they can do a lot better.

10-26-2014, 01:28 PM
Also been unfairly banned with no response and live chat says all I can do is wait for an email response from my appeal. But with no time frame I'm losing items I have on my land and patron time I have payed for, a paying customer should not have to wait 4+ days for their account to be fixed when they've done nothing wrong. If I only have to wait a few hours for live support to help me with other problems, then it should only take a few hours for my appeal email to be responded to.

Question Reference # 141023-000229
Date Created: 10/22/2014 05:41 PM
Date Last Updated: 10/22/2014 05:41 PM
Status: Unresolved

Character: Sentinel
Server: Dahuta

10-26-2014, 02:35 PM
Hi, Trion.
It's been five days that I was unfairly banned because the ban wave so I can not prepare myself for the next update, I'm missing the event hellowen, I can not pay my rates will entail the loss of my four properties. I'm super frustrated because of that because I never used any type of bot, hack and much less bought or sold gold.
Please Trion fix it so I can return to my family (guild) and continue playing my favorite MMO. I'm already sick because of this waiting.

PS: Several people have had their accounts restored with new reference than mine.

Question Reference # 141022-004727
Date Created: 10/22/2014 02:28 PM
Date Last Updated: 10/22/2014 02:28 PM
Status: Unresolved
Question Reference # 141022-004765
Date Created: 10/22/2014 02:29 PM
Date Last Updated: 10/22/2014 03:08 PM
Status: Waiting
Question Reference # 141022-005221
Date Created: 10/22/2014 03:10 PM
Date Last Updated: 10/22/2014 03:10 PM
Status: Unresolved

10-26-2014, 03:10 PM
Today is a waste, they will all be back tomm in the office.

Hopefully you hear something soon. I got banned on the 22nd and unbanned on the 25th stating my account was compromised. NOt sure what happened

I wish you guys luck if the account was legit.

10-26-2014, 03:26 PM
One person starts a thread to be unbanned, and 15 more jump in, not to support the first guy....but to add their 2c about being banned.

10-26-2014, 03:38 PM
Almost 2 weeks of ban for nothing now. Still no response. Live chat person said to wait for CS response, so here i am waiting...

Question Reference # 141016-000664
Date Created: 10/15/2014 10:40 PM
Date Last Updated: 10/15/2014 10:40 PM
Status: Unresolved

10-26-2014, 10:48 PM
I support Rayva
# 141025-003486

I find it pretty low other people try and hijack this thread to their own.

10-26-2014, 11:43 PM
Question Reference # 141020-000914
Date Created: 10/20/2014 12:25 AM
Date Last Updated: 10/20/2014 12:25 AM
Status: Unresolved
My account has been wrongly banned for "accidental or internet-lag-induced false positive threshold for client hacking". Ive been banned for 7 days now and would really like to get back to playing Archeage again, before I lose all me land would be much appreciated.

10-27-2014, 01:38 AM
I support Rayva
# 141025-003486

I find it pretty low other people try and hijack this thread to their own.

This, Rayva ftw!

10-27-2014, 06:51 AM
Really? Rayva banned? Now Im getting scared. Im getting reported every day just becouse Im using bugged Mirage house. Looks like your random bans are even worst than Gameforge.

Vi Neomir
10-27-2014, 06:51 AM
I support Rayva
# 141025-003486

I find it pretty low other people try and hijack this thread to their own.

Bump, please unban Ravya!

10-27-2014, 06:55 AM
Unban Rayva

10-27-2014, 07:18 AM
I support Rayva
# 141025-003486

We in our guild look after each other to the full. We are more than an in game guild but a community of players, where some of us have been friends for a long time, both in game and even in the real world (scary at times). We are fully against cheating and any forms of it, if for one second a member of ours was found to be cheating they would be dealt with.

We however all know Rayva well and he is clearly no cheater in any way, we understand the need to clamp down on cheaters and remove them from the game but their has to be a process to vindicate the innocent. I know this has happened in the past and vindication has been swift, what is the hold up now?

For those high-jacking this thread for there own means I advise you seek the support of your own guild and create your posts elsewhere, for those not in a guild or not getting guild support, when and if you get back in game ask yourself why?

For those here that are cheaters pretending to be innocent, we all know you exist I only hope that you stay banned and Trion improves there process for helping our innocent and protecting them from you instead of taking us out in the crossfire.

Scapes I know you read the forums regularly and must be unable to read all posts, but you must see more and more of these posts and be wondering? If you do happen to stumble by this one feel free to contact me by any means to sort this out and get a understanding from our guild that this guy is one of the good guys. As an officer in the in our guild I would vouch for this member and so would many posting here.

Let your guys work more closely with the community of legitimate players in distinguishing between the scum cheaters of the world and the legitimate gamers.

10-28-2014, 04:52 AM
I support Rayva
# 141025-003486

I find it pretty low other people try and hijack this thread to their own.

People are trying not to create 100 threads with same issue.

10-28-2014, 05:41 AM
A lot of people got wrong ban. Trion dont care about that, my friends is like 5 or 6 days waiting,,, he prob left the game with some of his friends. GG WP.

10-30-2014, 08:59 AM
I support Rayva
# 141025-003486