View Full Version : Authentication Code - has not been sent

10-27-2014, 01:56 AM
Another issues with our beloved Glyph.

Glyph has asked about the code while logging in.
Yet still, counting from yesterday's evening, code has not been sent.
Of course, spam inbox and trash inbox have been checked.

10-27-2014, 02:15 AM
same issue

10-27-2014, 11:48 AM
Ticket sent.
Question Reference # 141027-002582
Date: 27 October 2015

10-28-2014, 04:29 PM
Problem solved. Without help of our Support Team, sadly.

For all people having this issue - it is enough to add noreply@triongames.com to the white list in your anti-spam filters in mailbox options. Then just log out from e-mail, log in to Glyph, ask for re-sending the code and it should be immediately delivered.
It has worked for me.

Instruction below, if someone doesn't know how to deal with whitelisting:
1. In English (http://www.whatcounts.com/how-to-whitelist-emails/)
2. W jezyku polskim (http://www.brick-force.com/forum/showthread.php/6684-Jak-doda%C4%87-nasz-Newsletter-do-bia%C5%82ej-listy)