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Pezao1982
10-31-2014, 01:26 PM
Account banned by mistake

I am active in ArcheAge since the Alpha, never used any program hack or exploit. I have ticket in TRION where inform problem with items. Always tried to help newcomers. Always rejected those Gold Seller and help anyone who is not honest in games.

Already invested approximately US $ 400 in credits in the marketplace.

Learned from the Alpha and won good properties in the game. Was playing long hours.

I only ask that TRION, honor its commitment to bring this game from Korea and have the ability to serve its customers quickly. I know mistakes happen. However in this game if you miss the deadline for paying your fees, you can be harmed in such a way that can make you give up playing and lost all the time and money you put into it.

I know TRION has good reputation, I'm just asking to expedite the work on the opening Auroria, know that I am honest and you will verify this.

Just ask agility.


Question Reference # 141031-001719


Looking forward to the return.

Kaosfury
10-31-2014, 01:45 PM
I have some reading material fkr you....its in my signature.

If your innocent, sorry. Most likely not

Pezao1982
11-01-2014, 06:28 AM
A drop-down day. I sent more information. I sent a screenshot proving that he was fishing when I was suspended. I'm asking you guys, agility. I noticed that people are losing their land due to the long time of no return.

The topic has helped informed.

The TRION(GM Thea) already contacted through another ticket stating that you have to wait to review the Appeals Department. Please check.

Keep updated topic. If incorrect, let us know.

Thank you.

zLynn
11-01-2014, 08:53 PM
my friend started playing Archeage and when he hit lv5, he got banned :D we don't know why. he just played 5-10 mins. you probably banned by hackshield. i got banned by hackshield on different games for no reason.

Pezao1982
11-02-2014, 06:28 AM
Another day of no return. I'm already on the third day, without review of my case.

I checked back at the Forum. Today will check my account and my problem will be solved.

I know that the Forum is not the correct place to ask for help. I believe that many more innocent too afraid of losing their land and need to know what is happening and especially the deadlines.

Kaosfury
11-02-2014, 06:31 AM
Another day of no return. I'm already on the third day, without review of my case.

I checked back at the Forum. Today will check my account and my problem will be solved.

I know that the Forum is not the correct place to ask for help. I believe that many more innocent too afraid of losing their land and need to know what is happening and especially the deadlines.


Exactly, the forums are not the place to ask for help. This thread shoukd be locked

Fairawen
11-02-2014, 06:32 AM
There's a lot of us that are banned for no reason dude. Just a waiting game. Sucks that it's right before Auroria though.

Vampyressa
11-02-2014, 06:45 AM
Exactly, the forums are not the place to ask for help. This thread shoukd be locked

I'm sorry but people who have been banned unjustly SHOULD post on the forums. There's a reason these threads get locked and its censorship. In a game where people invest a great deal of money and a ban could lose them their land, people need to know there are unjust bans going around.

Pezao1982
11-03-2014, 05:45 AM
After checking a few threads, I believe the team appeals from TRION is for all games it offers. So I think the team was small for the size of ArcheAge.

Guys this game has time for payment of property taxes, need priority assistance. Please.

I'M IN THE FOURTH DAY, NO RESPONSE. I read that the Appeals works 24/7.

All my planning this Alpha, my money, my hours playing, my battles, my sacrifice for the game. I'm losing every day, folks.

What a disappointment, even worse I have to pay about $ 130 this month from last purchase of credits that I did and I'm not even playing.


If I'm wrong, sorry.

Please fix my account.

Pezao1982
11-03-2014, 12:22 PM
Our friend Vampyressa was unbanned today. My ticket has the same date, so I'm Believing that further time to examine me and I can attend Auroria.

Seniors GM pls! See my ticket! Check me.

Akameoww
11-03-2014, 12:27 PM
Question Reference # 141028-001064

Date Created: 10/28/2014 03:55 AM
Date Last Updated: 10/28/2014 03:55 AM


and I'm still waiting ......

kraekrae
11-03-2014, 12:39 PM
You just have to wait...I've been waiting for 12 days now.

muteki
11-03-2014, 02:35 PM
Reference # 141103-001124
Date Created: 11/03/2014

=((((((((
I will miss the grand opening of Auroria!
Along with my only land property of 8x8.. =(((
Was doing my dailies everyday now.. accumulated 160 gilda stars and had been counting down on getting a galleon within 20 days..
Also was saving enough gold for a TS log.. for the farm cart.. was about to purchase it today.
I'm so sad =(

Waiting for my appeal case to be resolved..
Thanks for reading the post!
=)

Pezao1982
11-03-2014, 03:13 PM
Today I had some updates. Every time you send an email to appeals @ ... you end up creating a new ticket. This is not good.

As the first that I had not sent a lot of information, just by sending others in despair.

The first email that you send, send all possible information.

I sent a SS before being suspended. fishing.

Who has ownership of land in ArcheAge write all data from them. I believe they will help you as far as possible, to not lose them.

Still awaiting my analysis.


hugs and good luck to all.

Arcoiro
11-03-2014, 03:37 PM
After checking a few threads, I believe the team appeals from TRION is for all games it offers. So I think the team was small for the size of ArcheAge.

Guys this game has time for payment of property taxes, need priority assistance. Please.

I'M IN THE FOURTH DAY, NO RESPONSE. I read that the Appeals works 24/7.

All my planning this Alpha, my money, my hours playing, my battles, my sacrifice for the game. I'm losing every day, folks.

What a disappointment, even worse I have to pay about $ 130 this month from last purchase of credits that I did and I'm not even playing.


If I'm wrong, sorry.

Please fix my account.

Fourth day? I'm on the 12th. lol

BiksuTong
11-03-2014, 05:55 PM
http://forums.archeagegame.com/showthread.php?108653-False-ban-on-patron-account-when-crafting-lumber

THEY WONT OPEN MY BANNED ACCOUNT FOR CRAFTING LUMBER !!!

Question Reference # 141102-000639

- Date Created: 11/01/2014 11:54 PM
- Date Last Updated: 11/01/2014 11:54 PM
- Status: Unresolved
Question Reference # 141103-000398
Date Created: 11/02/2014 08:25 PM
Date Last Updated: 11/03/2014 05:47 PM
Status: Solved

Pezao1982
11-04-2014, 06:14 AM
http://forums.archeagegame.com/showthread.php?108653-False-ban-on-patron-account-when-crafting-lumber

THEY WONT OPEN MY BANNED ACCOUNT FOR CRAFTING LUMBER !!!

Question Reference # 141102-000639

- Date Created: 11/01/2014 11:54 PM
- Date Last Updated: 11/01/2014 11:54 PM
- Status: Unresolved
Question Reference # 141103-000398
Date Created: 11/02/2014 08:25 PM
Date Last Updated: 11/03/2014 05:47 PM
Status: Solved

Friend, are you sure that was the reason? Strange.

I saw in your SS you were already blocked in the chat.

I have 80.000+ in Gathering and 45.000+ in Alchemy, do not believe that is the craft that gave trouble on my account. I've never used external program or bought gold.

I really wanted to know what I did the script found something in my account. Get much playing time? Only if this. I was playing like 12 hours straight per day.

I'm on the fifth day without playing, suspended. As I reported yesterday some tickets related to my problem have been updated. I am confident we will now analyze my own.

I am offering up TeamViewer (remote access) to my notebook.

Reinstalled AVG (anti-virus) and I'm doing a full scan.

Also uninstalled all web-proxy program. Even not using to play.


I believe that whoever was analyzed and actually banned, or using the external program or bought gold or screwed someone within the game.

I always played legit.

Pezao1982
11-04-2014, 06:28 AM
In the last days in the game, I was doing sport fishing with my staff every day. I only deliver the fish and split the profits with all participants in the fishery. I think the system thought I was selling gold? Can only be that.

Can check how many times I gave the fish and to whom I sent gold. Are my friends or my family guild. all.

Pezao1982
11-04-2014, 12:26 PM
My last moment in the game:

auto-fishing

afk ban? wtf..

http://i.imgur.com/TAr1gPz.jpg

http://i.imgur.com/X1kZeqK.jpg

http://i.imgur.com/tsjYsSq.jpg


Can check in my bag the amount of common fish that has it.

Pezao1982
11-04-2014, 04:03 PM
Today I was informed in Live Chat, I got suspended for using external program. Yes, I paid the Patron in another account to access the Live Chat.

I am playing in this game since June, you can see everything I have in the account. It was all accomplished. Hours and hours of gameplay.


I never used any external software program. Was banned while fishing !!!! auto-fishing !!

Hopefully when reviewing my account take everything into consideration I am showing!


6 days of no return.


I've already contact several times by Live Chat. It really has nothing to expedite.

Appeals have to wait for the answer.


I am providing my computer completely for analysis.


GM's! If incorrect post the information here. Just close my topic.

Monkeh
11-04-2014, 04:19 PM
Yeah, many thousands of us are unjustly banned. It's just a waiting game for appeals bud.

In the mean time, vote to update the criteria for banning..

http://forums.archeagegame.com/showthread.php?109344-SCAPES-PETITION-Review-and-amend-the-current-banning-procedure-sign-the-thread/

---
---

Question Reference # 141104-000900
Date Created: 11/04/2014 01:25 AM
Date Last Updated: 11/04/2014 01:25 AM
Status: Unresolved

Pezao1982
11-05-2014, 05:35 AM
Yeah, many thousands of us are unjustly banned. It's just a waiting game for appeals bud.

In the mean time, vote to update the criteria for banning..

http://forums.archeagegame.com/showthread.php?109344-SCAPES-PETITION-Review-and-amend-the-current-banning-procedure-sign-the-thread/

---
---


I'm sure the system is giving false positive. Other people in my guild are having the same problem.

Already spent over $ 400 on my account for that? I am very frustrated.

Can check all of my items! All my log in-game! Also check my log in alpha!

NEVER USED EXTERNAL PROGRAM!

I'm already seeing the return of my money, I can not stand this waiting.

Damn. I was playing every day! In the same notebook. Check my account please!

I can not stand this waiting. I've lost Auroria. Will I lose my property too?

I count on you TRION and GM's.

Pezao1982
11-05-2014, 06:31 AM
List of programs that run in my notebook:

http://imgur.com/a/ke6rp

5737

*I changed the extension of the log so that he can attach.

Pezao1982
11-05-2014, 07:45 AM
Someone in the forum has banned fishing in the automatic mode? AFK ban?

This server went nuts, fish in the automatic mode does not need external program! Look at my screenshot! Look my log! Look my char status!

I am in the same laptop with the same configuration since June!



The time it takes to analyze a simple thing, it's frustrating me.

Sephirothz
11-05-2014, 07:53 AM
Trion common do something about this random banning.

Question Reference # 141104-000593

Date Created: 11/03/2014 09:10 PM
Date Last Updated: 11/03/2014 09:10 PM
Status: Unresolved

lumbrojackth
11-05-2014, 08:04 AM
Never been banned in a game before Archeage x.x First time for everthing right? Get me addicted to this game, I play it legit 100% of the time, I even report bots that i see and this is what i get banned for client hacking??? Saying im lagging alot so i need to be banned... Might as well take my land Enla = Hasla 2 16x16s =( Im not mad just sad.
Question Reference # 141105-001550

Date Created: 11/04/2014 11:25 PM
Date Last Updated: 11/04/2014 11:25 PM
Status: Unresolved

Pezao1982
11-05-2014, 08:31 AM
I found the log ArcheAge day I was suspended.

Verify the amount of error that was having while I was on automatic fishing!

Check it out if you were also with these errors before being suspended !!

I believe it was here where I was suspended:


<05:00:31> [Error] Error streaming texture: Error 'Cannot open the file', Texture: game/objects/editor/suithelper/gradf.dds
<05:00:32> [Warning] ray outdated (Ballistic Projectile)
<05:00:38> [Error] Error streaming texture: Error 'Cannot open the file', Texture: game/objects/editor/suithelper/gradf.dds
<05:00:39> [Warning] ray outdated (Ballistic Projectile)
<05:00:43> [Error] Error streaming texture: Error 'Cannot open the file', Texture: game/objects/editor/suithelper/gradf.dds
<05:00:45> [Warning] ray outdated (Ballistic Projectile)
<05:00:46> [ClientNub] error
<05:00:46> [NetConnection] connection closed (gracefull:false)
<05:00:46> [Warning] [net 07:00:46.873] recv exception: internal 4 system 258
<05:00:46> stream: disconnected (reason=1)
<05:00:47> [ClientNub] error
<05:00:47> [NetConnection] connection closed (gracefull:false)
<05:00:47> [ClientNub] error
<05:00:47> [NetConnection] connection closed (gracefull:false)
<05:00:47> [ClientNub] error

The complete file is over 3 mb. I'll try to upload somewhere and post the link here. For analysis.


update: http://files.enjin.com/819990/arquivos/ArcheAge Build(35870) Date(30 October 2014) Time(20 42 05).txt

taurran
11-05-2014, 08:37 AM
Trion is stupid. They must not like having paying customers. Worst MMO publisher I've ever seen.

Pezao1982
11-05-2014, 10:06 AM
Anyone know how to send more information to the appeals? If you send another email is generated another ticket.

I have to add a screenshot. And this log.

Someone please GM. Attach this information!


I believe that all help in my check is valid. I can not stand waiting.

Blackwater13
11-05-2014, 11:36 AM
I have no idea how to check logs and stuff, but what I know is that I was last at the dummies in gweonid afk normal attacking the dummies, which is an in game mechanic and GM Taakaze said was perfectly legal. Came back to find myself banned. Sent an appeal, got a mass generated email with GM Giant's name on it. Sent another appeal with screenshots of GM Taakaze stating it was perfectly fine. Being hopeful for an unban. Been Patron for about 2 months now.

Pezao1982
11-05-2014, 12:32 PM
I have no idea how to check logs and stuff, but what I know is that I was last at the dummies in gweonid afk normal attacking the dummies, which is an in game mechanic and GM Taakaze said was perfectly legal. Came back to find myself banned. Sent an appeal, got a mass generated email with GM Giant's name on it. Sent another appeal with screenshots of GM Taakaze stating it was perfectly fine. Being hopeful for an unban. Been Patron for about 2 months now.

ArcheAge logs are similiar in this way:

"C: \ Users \ YOURUSERNAMEHERE '\ Documents \ ArcheAge \ LogBackups \ ArcheAge"

You can have access to any error or dc. I think it might be useful.

leranna
11-05-2014, 12:49 PM
Ty my file is at 900kb big and ALOT of errors and warnings

Question Reference # 141102-000989

Date Created: 11/02/2014 03:25 AM
Date Last Updated: 11/02/2014 03:25 AM
Status: Unresolved

Pezao1982
11-05-2014, 01:34 PM
I have no idea how to check logs and stuff, but what I know is that I was last at the dummies in gweonid afk normal attacking the dummies, which is an in game mechanic and GM Taakaze said was perfectly legal. Came back to find myself banned. Sent an appeal, got a mass generated email with GM Giant's name on it. Sent another appeal with screenshots of GM Taakaze stating it was perfectly fine. Being hopeful for an unban. Been Patron for about 2 months now.



In my case, it must be related to auto-fishing. Before I start fishing I used 3 potions of work compensation in my other three character, of the same acc. To spend somewhere around 3,000 worms. And the last screenshot I was a little over 1,000 of labor. Then still had not finished spending all the worms out of my bag.

The log shows all actions of the character.

http://files.enjin.com/819990/arquivos/ArcheAge%20Build(35870)%20Date(30%20October%202014 )%20Time(20%2042%2005).txt

Shows the time I got back to the computer and took a screenshot of the screen. (http://forums.archeagegame.com/showthread.php?105936-Account-banned-by-mistake-(-Patron-since-Jun-14)&p=1036768&viewfull=1#post1036768)


Not sure how to send this information to the Appeals, hoping that some Senior GM can use this information.

Thank you.

misterk
11-05-2014, 01:36 PM
Same thing:

<01:04:45> [NetConnection] connection closed (gracefull:false)
<01:04:45> [Warning] [net 08:04:45.573] recv exception: internal 32770 system 258
<01:04:45> stream: disconnected (reason=1)
<01:04:45> [ClientNub] error
<01:04:45> [NetConnection] connection closed (gracefull:false)
<01:04:45> [ClientNub] error
<01:04:45> [NetConnection] connection closed (gracefull:false)
<01:04:45> [ClientNub] error
<01:04:45> [NetConnection] connection closed (gracefull:false)
<01:04:45> [ClientNub] error
<01:04:45> [NetConnection] connection closed (gracefull:false)
<01:04:45> [ClientNub] error
<01:04:45> [NetConnection] connection closed (gracefull:false)
<01:04:45> [ClientNub] error
<01:04:45> [NetConnection] connection closed (gracefull:false)
<01:04:46> [ClientNub] error
<01:04:46> [NetConnection] connection closed (gracefull:false)
<01:04:46> [ClientNub] error
<01:04:46> [NetConnection] connection closed (gracefull:false)
<01:04:46> [ClientNub] error
<01:04:46> [NetConnection] connection closed (gracefull:false)
<01:04:46> [ClientNub] error
<01:04:46> [NetConnection] connection closed (gracefull:false)
<01:04:46> [ClientNub] error
<01:04:46> [NetConnection] connection closed (gracefull:false)
<01:04:46> [ClientNub] error
<01:04:46> [NetConnection] connection closed (gracefull:false)
<01:04:46> [ClientNub] error
<01:04:46> [NetConnection] connection closed (gracefull:false)
<01:04:46> [ClientNub] error
<01:04:46> [NetConnection] connection closed (gracefull:false)
<01:04:46> [ClientNub] error
<01:04:46> [NetConnection] connection closed (gracefull:false)
<01:04:46> System:Quit

My internet went out, which caused me extreme lag just before I got kicked from the game and teamspeak. 45 minutes later when I logged back into the game, I was banned.

[Incident: 141031-000968]

Monkeh
11-05-2014, 01:45 PM
@Misterk, I'm in the exact same boat as you. My net dropped out a couple of times during the day 2 days ago, then banstick hit me. I've sent the open ticket details with my ISP (which has been open for months) as well as all my ISP details to the appeals team.

It's just a waiting game now :(

Genosss
11-05-2014, 01:46 PM
<03:54:09> [Warning] [flow] FG-0x357673CC-Entity 'AnimObject_19' was destroyed with pending updates/activations. Report follows...
<03:54:09> [Warning] [flow] Pending nodes:
<03:54:10> [Warning] deferred cgf stream error - game/objects/env/01_nuia/001_ndeco/ndeco_backpack_nuia__ripen00_off.cgf : f0000003
<03:54:10> [Warning] failed to stream cgf : Objects\Env\01_nuia\001_ndeco\ndeco_backpack_nuia_ _ripen00_off.cgf
<03:54:21> [Warning] Cannot load texture textures/terrain/bump_detail/detail_bump_wood_007_ddn.dds, file missing [File=textures/terrain/bump_detail/detail_bump_wood_007_ddn.dds]
<03:54:21> [Warning] Error: CShaderMan::mfCreateShaderResources: Couldn't find detail texture
'textures/terrain/bump_detail/detail_bump_wood_007_ddn.dds' in path '' [File=textures/terrain/bump_detail/detail_bump_wood_007_ddn.dds]
<03:54:25> [Warning] deferred cgf stream error - game/objects/env/01_nuia/001_ndeco/ndeco_backpack_nuia__ripen00_off.cgf : f0000003
<03:54:25> [Warning] failed to stream cgf : Objects\Env\01_nuia\001_ndeco\ndeco_backpack_nuia_ _ripen00_off.cgf
<03:54:29> [Warning] failed to stream material xml(game/objects/characters/animals/osprey/Material #1.mtl)
<03:54:31> [Warning] rigid-body own-entity; prefab=prefabs/interaction_c.xml/backpack.backpackfish_d_s node=AnimObject_99
<03:54:32> [Warning] deferred cgf stream error - game/default : f0000003
<03:54:33> [Warning] failed to stream cgf : default
<03:54:35> [ClientNub] error
<03:54:35> [NetConnection] connection closed (gracefull:false)
<03:54:35> [Warning] [net 23:54:35.261] recv exception: internal 32770 system 258
<03:54:35> stream: disconnected (reason=1)
<03:54:35> [ClientNub] error
<03:54:35> [NetConnection] connection closed (gracefull:false)
<03:54:35> [ClientNub] error
<03:54:35> [NetConnection] connection closed (gracefull:false)
<03:54:35> [ClientNub] error
<03:54:35> [NetConnection] connection closed (gracefull:false)
<03:54:36> [ClientNub] error
<03:54:36> [NetConnection] connection closed (gracefull:false)
<03:54:36> System:Quit

Banned.

Can u give me your mail from trion? Interest ban reason.

Pezao1982
11-05-2014, 02:48 PM
Every time I would select a character or took a dc it appears:

"<05:00:46> [Warning] [net 07: 00: 46,873] recv exception: internal system 4 258"

Then checked other logs of other days:

When "[ClientNub] error" appears in the log, always take a dc.


From ArcheAge Build (35870) Date (29 October 2014) Time (12 46 23)


<00:09:31> [Warning] AG Marlin Entity: can not find animation fist_mo_swim_idle_rand
<00:09:37> [Warning] non-slice task (12:29 ms): Animation
<00:09:37> [Warning] Unable to force the state swim_death_animation it does not exist in monster_upper_body.xml graph
<00:09:41> [ClientNub] error
<00:09:41> [NetConnection] connection closed (gracefull: false)
<00:09:41> [ClientNub] error
<00:09:41> [NetConnection] connection closed (gracefull: false)
<00:09:41> [Warning] [net 02: 09: 41.700] recv exception: internal system 4 258
<00:09:41> stream: disconnected (reason = 1)
<00:09:42> [ClientNub] error
<00:09:42> [NetConnection] connection closed (gracefull: false)
<00:09:42> [ClientNub] error

From ArcheAge Build (35870) Date (28 October 2014) Time (15 42 46)


<16:27:19> [Warning] non-slice task (12.93 ms): Animation
<16:27:22> [Error] Error streaming texture: Error 'Can not open the file' Texture: game / objects / editor / suithelper / gradf.dds
<16:27:27> [Error] Error streaming texture: Error 'Can not open the file' Texture: game / objects / editor / suithelper / gradf.dds
<16:27:29> [Warning] failed to stream xml stuff (game / materials / effects / fume_h_ssd.mtl)
<16:27:31> [Warning] chr missing stuff: game / objects / characters / ♥♥♥♥ / male / parts / bo / obj / fe_m_bo_cloth217.mtl (chr: game / objects / characters / ♥♥♥♥ / male / parts / bo / obj / fe_m_1bf001_1bo201.chr)
<16:27:31> [Warning] ray outdated (VehicleGroundAlign)
<16:27:31> [Warning] Failed to Load Character File [File = game / objects / characters / ♥♥♥♥ / male / face / fe_m_beard01.chr]
<16:27:34> [ClientNub] error
<16:27:34> [NetConnection] connection closed (gracefull: false)
<16:27:34> [Warning] [net 18: 27: 34,781] recv exception: internal system 4 258
<16:27:34> [Error] Error streaming texture: Error 'Can not open the file' Texture: game / objects / editor / suithelper / gradf.dds
<16:27:35> [ClientNub] error
<16:27:35> [NetConnection] connection closed (gracefull: false)
<16:27:35> stream: disconnected (reason = 1)
<16:27:35> [ClientNub] error
<16:27:35> [NetConnection] connection closed (gracefull: false)
<16:27:35> [ClientNub] error

From ArcheAge Build (35870) Date (28 October 2014) Time (11 55 34)

<14:17:44> [Warning] CGF deferred stream error - game / objects / natural / rocks / beach_rocks / beach_rock_med_d.cgf: f0000003
<14:17:44> [Warning] failed to stream CGF: objects / natural / rocks / beach_rocks / beach_rock_med_d.cgf
<14:17:45> [Error] Error streaming texture: Error 'Can not open the file' Texture: game / objects / editor / suithelper / gradf.dds
<14:17:50> [Error] Error streaming texture: Error 'Can not open the file' Texture: game / objects / editor / suithelper / gradf.dds
<14:17:54> [Warning] rigid-body-own entity; prefab = prefabs / interaction_c.xml / house.door_a node = AnimObject_1
<14:17:55> [Error] Error streaming texture: Error 'Can not open the file' Texture: game / objects / editor / suithelper / gradf.dds
<14:18:00> [Warning] non-slice task (23:51 ms): Animation
<14:18:01> [Error] Error streaming texture: Error 'Can not open the file' Texture: game / objects / editor / suithelper / gradf.dds
<14:18:07> [Error] Error streaming texture: Error 'Can not open the file' Texture: game / objects / editor / suithelper / gradf.dds
<14:18:12> [Error] Error streaming texture: Error 'Can not open the file' Texture: game / objects / editor / suithelper / gradf.dds
<14:18:16> [ClientNub] error
<14:18:16> [NetConnection] connection closed (gracefull: false)
<14:18:16> [Warning] [net 16: 18: 16,355] recv exception: internal system 4 258
<14:18:16> stream: disconnected (reason = 1)
<14:18:16> [ClientNub] error
<14:18:16> [NetConnection] connection closed (gracefull: false)
<14:18:16> [ClientNub] error
<14:18:16> [NetConnection] connection closed (gracefull: false)
<14:18:17> [ClientNub] error
<14:18:17> [NetConnection] connection closed (gracefull: false)
<14:18:17> [ClientNub] error
<14:18:17> [NetConnection] connection closed (gracefull: false)
<14:18:17> [Error] Error streaming texture: Error 'Can not open the file' Texture: game / objects / editor / suithelper / gradf.dds
<14:18:17> [ClientNub] error
<14:18:17> [NetConnection] connection closed (gracefull: false)


I do not know. This error does not appear every day.


The time I received the email from TRION (http://i.imgur.com/6bhARiR.jpg) talking that was banned is pretty much the same when I dc.

From ArcheAge Build(35870) Date(30 October 2014) Time(20 42 05):

<05:00:45> [Warning] ray outdated (Ballistic Projectile)
<05:00:46> [ClientNub] error
<05:00:46> [NetConnection] connection closed (gracefull: false)
<05:00:46> [Warning] [net 07: 00: 46,873] recv exception: internal system 4 258
<05:00:46> stream: disconnected (reason = 1)
<05:00:47> [ClientNub] error

This was the last log. (http://files.enjin.com/819990/arquivos/ArcheAge%20Build(35870)%20Date(30%20October%202014 )%20Time(20%2042%2005).txt)

My problem was related to: auto-fishing or disconnect. I do not know what can be.

Frustration.

lumbrojackth
11-05-2014, 02:51 PM
Waiting for appeal x.x gameplay they forgot to mention and advertise =(

leranna
11-05-2014, 03:05 PM
<23:51:13> [Warning] Animation-queue overflow. More then 17 entries. This is a serious performance problem. game/objects/env/01_nuia/001_ndeco/fish/ndeco_fishrod_a01.chr
<23:51:19> [Warning] ray outdated (Ballistic Projectile)
<23:51:22> ApplySharedMorphTargets - game/objects/characters/hariharan/male/hair/ha_m_hair009/ha_m_hair009.chr - objects/characters/nuian/male/face/face00/nu_m_face00.chr not exist
<23:51:22> ApplySharedMorphTargets - game/objects/characters/hariharan/male/hair/ha_m_hair009/ha_m_hair009.chr - objects/characters/nuian/male/face/face00/nu_m_face00.chr not exist
<23:51:22> [Warning] failed to stream material xml(game/objects/characters/hariharan/male/parts/ar/obj/ha_m_ar_leather150.mtl)
<23:51:22> [Warning] missing chr material : game/objects/characters/hariharan/male/parts/ar/obj/ha_m_ar_leather150.mtl (chr: game/objects/characters/hariharan/male/parts/ar/obj/ha_m_1ar103_2ar104_2arm004_3bt003_4sh040_r.chr)
<23:51:25> [Warning] Animation-queue overflow. More then 17 entries. This is a serious performance problem. game/objects/env/01_nuia/001_ndeco/fish/ndeco_fishrod_a01.chr
<23:51:28> [Warning] failed to stream material xml(game/objects/characters/hariharan/female/parts/ar/obj/ha_f_ar_cloth162.mtl)
<23:51:28> [Warning] missing chr material : game/objects/characters/hariharan/female/parts/ar/obj/ha_f_ar_cloth162.mtl (chr: game/objects/characters/hariharan/female/parts/ar/obj/ha_f_1ar901_1arm012_3sh009.chr)
<23:51:28> [Warning] Facial sequence "closed_eyes_01" not listed in CAL file for character "game/objects/characters/hariharan/female/nude/ha_f_base.chr".
<23:51:28> [Warning] Independent immortal particle effect spawned: X2_EFFECT_O.Interaction.enchant_wpn_melee2h_honor_ 2g
<23:51:30> [Warning] Animation-queue overflow. More then 17 entries. This is a serious performance problem. game/objects/env/01_nuia/06_mari/mari_city_templein_censer_small.chr
<23:51:34> [Warning] failed to stream material xml(game/objects/characters/nuian/male/parts/bo/obj/nu_m_bo_leather144.mtl)
<23:51:34> [Warning] missing chr material : game/objects/characters/nuian/male/parts/bo/obj/nu_m_bo_leather144.mtl (chr: game/objects/characters/nuian/male/parts/bo/obj/nu_m_2bo401.chr)
<23:51:36> [Warning] Facial sequence "closed_eyes_01" not listed in CAL file for character "game/objects/characters/hariharan/female/nude/ha_f_base.chr".
<23:51:36> [Warning] Independent immortal particle effect spawned: X2_EFFECT_O.Interaction.enchant_wpn_melee2h_honor_ 2g
<23:51:37> [Warning] Animation-queue overflow. More then 17 entries. This is a serious performance problem. game/objects/env/01_nuia/001_ndeco/fish/ndeco_fishrod_a01.chr
<23:51:38> [Warning] Failed to Load Character file [File=game/objects/characters/ferre/male/face/fe_m_beard01.chr]
<23:51:39> [Warning] ray outdated (Ballistic Projectile)
<23:51:40> [Warning] failed to stream material xml(game/objects/characters/ferre/female/hair/fe_f_hair07/fe_f_hair07_whtp01.mtl)
<23:51:43> [Warning] Pathfinding in animation graph failed (Sod, player_full_body) - no path from 'Lion_DriverRun' to 'jump_wildboar_loop'
<23:51:43> [Warning] Animation-queue overflow. More then 17 entries. This is a serious performance problem. game/objects/env/01_nuia/001_ndeco/fish/ndeco_fishrod_a01.chr
<23:51:46> [ClientNub] error
<23:51:46> [NetConnection] connection closed (gracefull:false)
<23:51:46> [ClientNub] error
<23:51:46> [NetConnection] connection closed (gracefull:false)
<23:51:46> [Warning] [net 22:51:46.958] recv exception: internal 32770 system 258
<23:51:47> [ClientNub] error

Banned

i got all this and alot more just from hitting a scarecrow while have the game tabed out

xMoonStarx
11-05-2014, 03:23 PM
My account was banned not fair!I have lost everything! But it was unblocked after 1 month without any compensation!!!
Today has blocked my friend! He received a label for something that didn't take the group to another player and after 30min got the lock....
He now also month to wait???

Pezao1982
11-05-2014, 03:31 PM
We need to wait. The innocent will be checked. I hope.


Quote Originally Posted by Scapes View Post
Adventurers,
False-Positive Anti-Botting Bans
Over the past week, we've applied a series of aggressive mass bans targeted at botting and spamming behaviors detected via monitoring software. One of these bans was overzealous, affecting a small percentage of false-positive accounts. Our Game Masters have been rapidly reversing bans issued against these legitimate accounts. This is a manual, time-intensive process so it's taken longer than we would have liked to undo the false-positive bans.

The good news is that almost all of the legitimate accounts are now unbanned with the full list to be completed in the next day. These accounts may find they're unbanned before hearing from a Game Master about it. We sincerely appreciate everyone's patience as we work to remove bad actors from ArcheAge.

blkmoor
11-05-2014, 03:41 PM
We need to wait. The innocent will be checked. I hope.

Response By Email (GM Giant) (11/04/2014 02:42 PM)

Hello!

Thank you for contacting us. Please accept our apologies for the delay in responding to your inquiry. At this time we are experiencing much heavier volume than anticipated but are working to get assistance to those who need it as quickly as possible. As your inquiry has not been replied to in 5+ days we understand that it is possible that you have already gotten your question answered or your needs met. In order to help us get to each personís questions as efficiently as possible we are checking in with you to see if you still require a response from us. If you do then simply reply to us letting us know that you still need help. This will insure that somebody will get back to you as quickly as possible. Rest assured that you will not lose your place in line and this will not in any way increase the amount of time necessary for you to receive a response.

this is day 12, trion your useless

Pezao1982
11-05-2014, 06:21 PM
Seventh day. Client almost 6 months.

No return.

Still trusting that I will not lose my property inside the game.

Blazelix
11-05-2014, 06:35 PM
i really dislike that i did not recieve any explaination of why i was banned!


Question Reference # 141102-001513
Date Created: 11/02/2014 08:40 AM
Date Last Updated: 11/02/2014 08:40 AM
Status: Unresolved

PhenryleTemp
11-05-2014, 06:58 PM
check my signature,

still waiting response on my ticket as well.

Arcoiro
11-05-2014, 08:16 PM
Well, my ticket hasn't been verified yet... 14 days and counting..

Cadors
11-05-2014, 08:30 PM
I was just processing iron ores into iron ingots when it happened :(
Please help !!

Question Reference # 141105-000708
Date Created: 11/04/2014 07:40 PM
Date Last Updated: 11/04/2014 07:40 PM
Status: Unresolved

rulezzz
11-05-2014, 08:45 PM
We call for justice !!!
http://forums.archeagegame.com/showt...ign-the-thread

alibabas
11-05-2014, 10:12 PM
*******************

Pezao1982
11-06-2014, 05:29 AM
This server info. is wrong! I have no program that affects anything within the game! Neither proxy! Or anything!

My laptop and my wife's laptop has the same things installed. The only difference is the anti-virus program.

My internet connection is very slow, 1.0 mb ADSL. But it is the same since the Alpha. I dc sometimes.

I'm sure that the false positive was by internet lag. Not have otherwise.


Senior GM, please. Check my account.

Pezao1982
11-06-2014, 08:01 AM
A week. No return.

Read the whole thread. Please.

Monkeh
11-06-2014, 02:45 PM
Anyone noticing un-bans on their accounts? Apparently they're working through these so I'm still hopeful.

dipit
11-06-2014, 03:05 PM
Haven't even bother checking my account today I'm very unhopeful of having my account given back to me. Not if gm giant is in the office the day my ticket reaches the top of the pile.

TerroDragon23
11-06-2014, 03:06 PM
Anyone noticing un-bans on their accounts? Apparently they're working through these so I'm still hopeful.

source for that?

lumbrojackth
11-06-2014, 03:15 PM
still banned =(...... Just another day of no AA

Pezao1982
11-07-2014, 04:02 AM
Friends, I waited. Patient and hopeful.

My account has been analyzed completely.

My account was RELEASED by the same GM that you are complaining that he was not looking at anyone.

As I said from the beginning, who really did nothing, will be released. Have confidence that if you played honestly, you will return.


Lucky for all of you.


[CLOSE TOPIC, PLEASE]

THANK YOU, TRION and GM FASTI and GM GIANT.

CandyMad
11-07-2014, 04:09 AM
Clap clap clap clap clap I still think GM Giant is a bot tho

Fiby
11-07-2014, 05:17 AM
That gives at least a bit of hope that its not too late to get a response in time from Trion until my houses are going to expire. Did nothing wrong and spent over $800 on my account (not Archeage alone but Rift and Defiance as well)

Question Reference # 141101-002794

Kaosfury
11-07-2014, 05:26 AM
Amount of money you spent on AA should not, and does not implicate special treatment or innocence. Makes me a bit ill all these people... I spent this much, I spent that much give me special treatment.

Pixiis
11-07-2014, 05:39 AM
I would like an answer pls its going to be nearly one month I am waiting to re activated my account banned

Question Reference # 141102-001347

Date Created: 11/02/2014 7:25 AM
Date Last Updated: 11/03/2014 5:45 PM
Status: Solved

Pixiis
11-07-2014, 06:21 AM
the day you arrive or its GoonPower I rigolerais well your pear