View Full Version : GM Fasti: Customer service and banning

11-01-2014, 01:40 AM
Sorry for the additional copy and paste response, but we have quite a few of these posts going again.We don't have a specific estimate to provide for when you'll receive a response, but the appeals team is working to investigate every case as quickly as possible.There is no need to create a forum thread regarding an appeal as our appeals team is working through each individual case. For anyone who runs into a situation where they need to appeal a ban, send an email from that account email address to appeals@trionworlds.com. For more information on appeals, please see this post from Ocho (http://forums.archeagegame.com/showthread.php?98684-account-unfairly-banned&p=956917#post956917).

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