View Full Version : GM Fasti: Need Help....

11-14-2014, 02:10 AM
Hey there!Let's try a few things and see if we can't get you a more stable connection. First up, go ahead and power-cycle your modem (https://support.trionworlds.com/app/answers/detail/a_id/5) to refresh your network connection.While that is happening, try restarting your PC with minimal background tasks (https://support.trionworlds.com/app/answers/detail/a_id/392) running.Once the computer has restarted, right-click on Glyph and select Run as Administrator. If you still can't get into the game, make sure you submit a ticket (https://support.trionworlds.com/app/answers/detail/a_id/478), if you haven't already, and include your IP address in that ticket. You can type IP into Google to find your IP address. We'll want to check that to see if there is a block that needs to be addressed.I hope this helps. Thanks!

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