View Full Version : GM Hummingbird: Cannot connect to Archeage on Mobile Data

11-19-2014, 06:50 PM
Hey man,I have tried Hotspot and USB Tethering on both phones :( - My IP on my phone network shouldnt change unless I disconnect and reconnect.. but is obviously different to my home ADSL connection IP. Also living in Australia, when I reset my router, our ISP's give us a new IP, does this mean if my power ever goes out I wont be able to connect to Archeage on my home ADSL connection either? So the error you're receiving can be caused by a few things, but this usually indicates that your IP is changing between the time you log in and the time you connect to the game. While resetting your router would change your IP address, this should not pose an issue or cause the error you're receiving. I would suggest contacting our Support team for further assistance with this either by submitting a ticket (https://support.trionworlds.com/app/answers/detail/a_id/478), or getting in Live Chat (https://support.trionworlds.com/app/chat/chat_launch2) if you have it available.

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