View Full Version : Ocho: ArcheAge Downtime Compensation Details and Plans

12-05-2014, 09:00 AM
Hello... I received the email telling me to receive the compensation, i did so in the glyph interface on the website, everything is ok, in the transaction history i see it as received... unfortunatelly i did it while the server crashed (tabbed back to game and there was the gods message)... when server came back up, i logged in the game and i have no mail ingame with the actual items... Anything i can do besides issue a ticket (that would take ages probably)? this is what transaction history sais: and no, i'm not on the wrong character :s It may deliver again later, but submit a ticket just in case. That way we can be double sure to get it.

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