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Gypsi
12-21-2014, 09:04 AM
Someone, please help.

My husband, son and I have not been able to login since after the patch on Friday. This is the third ticket we have submitted.

Our ISP is Cox Communications. Our local IP is 192.168.0.101. We have reset our modem and router. We have called our ISP. We have done the hokie pokie and turned ourselves around.

Please, for the love of all that is holy, help.

Gypsi
12-21-2014, 09:06 AM
Our last ticket number is 141-1221-001323.

Dirty Spaceman
12-21-2014, 10:19 AM
I am also having this problem, likely because my IP is also cox. I have to use a proxy to write this.
In addition to being blocked from all trion sites, I am getting error #2023 when logging into glyph.

Gypsi, it is worth noting that is your local IP and is not particularly useful to solving this issue.

My IP is: 68.227.96.151

Fix this Trion, there is going to be hell to pay if i am not able to pay my taxes on time. It's bad enough that I'm paying for game time that I won't get back or be compensated for.

Evilsix
12-21-2014, 10:25 AM
I use Cox as well and have had issues logging in. Luckily I've had limited success after many attempts, its like it suddenly let's me in, but if I log out its the same. I get error 1013 cannot find download server.

I've opened a ticket as well.

Gypsi
12-21-2014, 02:09 PM
Hi Spaceman. Should I post my foreign IP? Thank you for letting me know that.

Hait
12-21-2014, 02:27 PM
have a friend in Romania having the same error, no problems until now. No recent setting or hardware changes, He can ping glyph and trion but cant even connect to websites.

shivan
12-23-2014, 04:25 PM
Not just Cox but time warner here in Los Angeles. Error 2023 affects a lot of people I'm playing with and issue is more widespread than people think. I am also unable to access the Trion site and authenticate since the patch on the 19th. I'm logging on from my iphone to search for solutions and typing this response which makes no sense to me. Unable to uninstall and reinstall the game because why? Because I can't even get into the Trion site.

I sent tech ticket thinking my ip was blocked but get a response that the ip is not blocked? So not ip block-related.

I logged in from a friend's computer and my account appears to be in good order so can't be account-related.

The only common denominator appears to be, we were all able to log in with no problems before December 19 and now we can't. If Trion support is reading these threads, please be advised of the issue and work on a solution so we can all play a game we love and enjoy.

Thanks

shivan
12-23-2014, 04:38 PM
Friend found temporary solution. He changed DNS settings and now I'm able to log in and access this page and log into Archeage. Hopefully the instructions on the link below works for you too:

https://support.trionworlds.com/app/answers/detail/a_id/393/kw/How%20do%20I%20change%20my%20DNS%20settings%3F%22/session/L3Nuby8xL3RpbWUvMTQxOTM3NjU2NS9zaWQvYzhoQ1VFYW0%3D

Takan
12-23-2014, 07:56 PM
Awesome bro works like a charm, bad that we have to do the extra work on our end but heh

gettobykes
05-21-2015, 01:20 PM
yes im on aranzeb and im currently getting error2023 when i login. it kept disconnecting me, about 7 times before i gave up. came back 30 mins later and its 2023. way to go trion, yous till suck.

ChimpoDelux
05-21-2015, 01:21 PM
Ya.. their login servers look to be having issues again

Priceless
05-21-2015, 01:25 PM
now i know im not the only one....

Priceless ----from lucius

Lapy
05-21-2015, 01:26 PM
Same here, can't login.

gettobykes
05-21-2015, 01:28 PM
trion, xl games. seriously the worst game handling that has ever existed.

Altitonantis
05-21-2015, 01:28 PM
Also here in Kyprosa....no login Error 2023

gettobykes
05-21-2015, 01:29 PM
reinstalling glyph does not help.

Wanted
05-21-2015, 01:36 PM
why should we changed anything if everything worked fine last time we logged in. Trion needs to get their act up, I thought they would have learned by now, but apparently some things just doesn't change regardless of how many times you complain.

Olecranon
05-21-2015, 01:39 PM
i just kicked from game, 3 times today, and now its error 2023...

is there a fix for this?

gettobykes
05-21-2015, 01:41 PM
no we jsut have to wait for the devs to sweep the crumbs off their guts so they can hit a few keys and we can all play again.

Thyxes
05-21-2015, 01:42 PM
im also getting the error 2023 and now i cant login, trion better fix this fast cuz im a paying member and if i lose land cause of this they will have a very unhappy customer

gettobykes
05-21-2015, 01:44 PM
yeah its real ♥♥♥♥♥♥♥♥, this random crap they cant claim they cant forsee, if you have no intuition into the game you currently work on what effing good are you!!!??? need new devs right away!!!!

Scapes
05-21-2015, 01:48 PM
Please try logging in again, this issue should now be resolved.