PDA

View Full Version : Poem Crash - Not the same issue as the others, please read



TheSagaciousMan
12-26-2014, 11:45 PM
Hey, thanks in advance for any help you may be able to offer me

I am at my wits end. AA hasn't worked for me for weeks now. Basically, I click play, it checks for a patch, finds none. HS loads up, sits at about 1/20th for a few seconds, then fills up. Presumably, it's looking for an update, and finds none. The HS splash opens, disappears, and then the leaf poem appears.

The poem races through the first lines, lighting up far faster than it used to. I assume this is because I turned off real time protection via defender, as this was a potential fix I found through google/the forums. (One of many that I have tried, I might add.)

After racing through the poem, it stops, with "divide" being the last word highlighted, leaving "Those who nui once united" greyed out. This goes on for 5-10 seconds.

Then, it highlights "Those who nui" and stops again. It sits with "Once United" greyed out for 5-10 seconds, and then the poem closes, and the process terminates itself. There is no warning, no dialog, no error code. I go into glyph and "Play" is again clickable. No matter what, this is what happens. There has been no variation in this pattern for a long time.

From memory, here is a list of what I have tried.

Updated gfx drivers
Rolled back gfx drivers
Tried different gfx drivers

Tried different resolutions
Changed system.cfg file to specify both dx9 and dx10
Changed system.cfg file to specify different resolutions
Copy/pasted others' cfg files over mine

Deleted AA's "documents" folder
Deleted HS's "asc" folder

Manually updated HS

Allowed glyph in firewall
Allowed AA in firewall

Allowed every AA related file and folder in Antivirus
Turned off real time protection in all AV programs

Updated windows and AV

Run glyph as Admin

Opened a support ticket (no reply yet, but it wasn't long ago)

This is an incomplete list, but rest assured, I have searched google and the forums relentlessly for a solution and have tried every single fix, workaround and change I could find with even the slightest hope of helping.

After all my searches, I believe this to be some sort of gfx issue. (AA has worked before, not sure why it doesn't now.) I have looked through all the logs I could find, I'll copy/paste them below:

BackupNameAttachment=" Build(35870) Date(27 December 2014) Time(18 48 39)" -- used by backup system

Log Started at #c
Running 32 bit version
Executable: C:\Program Files (x86)\bin32\ARCHEAGE.EXE
FileVersion: 0.5.1.35870
ProductVersion: 0.5.1.35870
Using Microsoft (tm) C++ Standard Library implementation

Revision: 216333

<18:48:39> --- CPU detection ---
<18:48:39> CPU: AMD AMD A6-3400M APU with Radeon(tm) HD Graphics
<18:48:39> Family: 15, Model: 1, Stepping: 0
<18:48:39> FPU: On-Chip
<18:48:39> CPU Speed (estimated): 1397.495751 MHz
<18:48:39> MMX: not present
<18:48:39> SSE: present
<18:48:39> 3DNow!: present
<18:48:39> Serial number not present or disabled
<18:48:39> Number of logical processors: 4
<18:48:39> Number of available logical processors: 4
<18:48:39> Invariant Time Stamp Counter : yes
<18:48:39> ---------------------

<18:48:39> Device Info
<18:48:39> Device Info - 1
<18:48:39> Device Info - 2
<18:48:39> Device Info - 3
<18:48:39> Device Info - 4
<18:48:39> Device Info - 5
<18:48:39> Device Info - 6
<18:48:39> Device Info - 7
<18:48:39> Video Memory Info
<18:48:39> Video Memory - 1
<18:48:39> Video Memory - 2
<18:48:39> Video Memory - 3
<18:48:39> Video Memory - 4
<18:48:39> Video Memory - 5
<18:48:39> Video Memory - 6
<18:48:39> Video Memory - 7
<18:48:39> Video Memory - 8
<18:48:39> InitThreadAffinities
<18:48:39> UpdateMainThreadAffinity
<18:48:39> Windows 8 64 bit (build 6.2.9200)
<18:48:39> System language: English
<18:48:39> Windows Directory: "C:\Windows"
<18:48:39> Prerequisites...
<18:48:39> * Installation of KB940105 hotfix required: no! (either not needed or already installed)
<18:48:39> Local time is 18:48:39 12/27/14, system running for 11 minutes
<18:48:39> 4858MB physical memory installed, 2935MB available, 4095MB virtual memory installed, 39 percent of memory in use
<18:48:39> PageFile usage:
<18:48:39> Current display mode is 1366x768x32
<18:48:39> Japanese keyboard and 8+ button mouse installed
<18:48:39> ----- GPU Detection -----------------
<18:48:39> Device Info
<18:48:39> Device Info - 1
<18:48:39> Device Info - 2
<18:48:39> Device Info - 3
<18:48:39> Device Info - 4
<18:48:39> Device Info - 5
<18:48:39> Device Info - 6
<18:48:39> Device Info - 7
<18:48:39> Video Memory Info
<18:48:39> Video Memory - 1
<18:48:39> Video Memory - 2
<18:48:40> Video Memory - 3
<18:48:40> Video Memory - 4
<18:48:40> Video Memory - 5
<18:48:40> Video Memory - 6
<18:48:40> Video Memory - 7
<18:48:40> Video Memory - 8
<18:48:40> AMD Radeon(TM) HD 6520G (vendor = 0x1002, device = 0x9647, subSys = 0x3567103c)
<18:48:40> -- Video memory: 1497 MB
<18:48:40> -- Minimum SM 2.0 support: yes
<18:48:40> -- DX11 supported: yes
<18:48:40> --------------------------------------------------------------------------------
<18:48:40> Stream Engine Initialization
<18:48:40> Splash: Initializing Stream Engine...
<18:48:40> Enable Resolutions : 6
<18:48:40> Screen Resolution - 1360x768
<18:48:40> Screen Resolution - 1 (1360x768)
<18:48:40> Screen Resolution - Test OK (1360x768)
<18:48:40> Device Info
<18:48:40> Device Info - 1
<18:48:40> Device Info - 2
<18:48:40> Device Info - 3
<18:48:40> Device Info - 4
<18:48:40> Device Info - 5
<18:48:40> Device Info - 6
<18:48:40> Device Info - 7
<18:48:40> Video Memory Info
<18:48:40> Video Memory - 1
<18:48:40> Video Memory - 2
<18:48:40> Video Memory - 3
<18:48:40> Video Memory - 4
<18:48:40> Video Memory - 5
<18:48:40> Video Memory - 6
<18:48:40> Video Memory - 7
<18:48:40> Video Memory - 8
<18:48:40> Auto Detecting DX11 : support(yes), memory(1497MB)
<18:48:40> Network initialization
<18:48:40> Splash: Initializing Network System...
<18:48:40> Socket I/O by iocp
<18:48:40> Physics initialization
<18:48:40> Splash: Initializing Physics...
<18:48:40> MovieSystem initialization
<18:48:40> Splash: Initializing Movie System...
<18:48:40> Renderer initialization - Start
<18:48:40> Splash: Initializing Renderer...
<18:48:40> Renderer initialization - Open
<18:48:40> Device Info
<18:48:40> Device Info - 1
<18:48:40> Device Info - 2
<18:48:40> Device Info - 3
<18:48:40> Device Info - 4
<18:48:40> Device Info - 5
<18:48:40> Device Info - 6
<18:48:40> Device Info - 7
<18:48:40> Video Memory Info
<18:48:40> Video Memory - 1
<18:48:40> Video Memory - 2
<18:48:40> Video Memory - 3
<18:48:40> Video Memory - 4
<18:48:40> Video Memory - 5
<18:48:40> Video Memory - 6
<18:48:40> Video Memory - 7
<18:48:40> Video Memory - 8
<18:48:40> Renderer initialization - DLL Load(CryRenderD3D9.dll)
<18:48:41> Renderer initialization - DLL Done
<18:48:41> Renderer initialization - DLL Init
<18:48:41> Renderer initialization - Instance
<18:48:41> D3D Adapter: Driver name: aticfx32.dll
<18:48:41> D3D Adapter: Driver description: AMD Radeon(TM) HD 6520G
<18:48:41> D3D Adapter: Driver version: 8.17.10.1140
<18:48:41> D3D Adapter: Driver GUID: D7B71EE2-D507-11CF-F8776D15BEC2C535
<18:48:41> D3D Adapter: VendorId = 0x1002
<18:48:41> D3D Adapter: DeviceId = 0x9647
<18:48:41> D3D Adapter: SubSysId = 0x3567103C
<18:48:41> D3D Adapter: Revision = 0
<18:48:41> Shader manager initialization
<18:48:41> [Warning] failed to open texture db index file
<18:48:41> CResFile allocations incurred by user cache preload: (0.00k)
<18:48:41> Renderer initialization - Done
<18:48:41> Console initialization
<18:48:41> Time initialization
<18:48:41> Input initialization
<18:48:41> Splash: Initializing Input System...
<18:48:41> Initializing Keyboard
<18:48:41> Sound initialization
<18:48:41> Splash: Initializing Sound System...
<18:48:41> Sound - Initializing AudioDevice now!
<18:48:41> <Sound> Initialize FMOD with dynamic memory callbacks
<18:48:41> <Sound> Starting to initialize Windows Audio Session API output!
<18:48:41> <Sound> Drivers found: 2
<18:48:41> <Sound> Available drivers:
1. Speakers / HP (IDT High Definition Audio CODEC)
2. Communications Headphones (IDT High Definition Audio CODEC)
<18:48:41> <Sound> FmodEx-AudioDevice: Now running on driver: Speakers / HP (IDT High Definition Audio CODEC)
<18:48:41> <Sound> Using speaker mode: FMOD_SPEAKERMODE_STEREO
<18:48:41> <Sound> Initializing FMOD-EX now!
<18:48:41> <Sound> Available record drivers: 0 Internal Microphone (IDT High Definition Audio CODEC) !
<18:48:41> <Sound> Available record drivers: 1 Stereo Mix (IDT High Definition Audio CODEC) !
<18:48:41> <Sound> Record config is set to autodetect using record driver 0
<18:48:41> <Sound> Using FMOD version: 00044414 and internal 00044414!
<18:48:41> <Sound> Initialized FMOD-EX
<18:48:41> Sound - Initializing SoundSystem now!
<18:48:41> [Warning] Reverb description XML file Libs/ReverbPresets/ReverbPresets.xml failed to load [File=Libs/ReverbPresets/ReverbPresets.xml]
<18:48:41> Font initialization
<18:48:41> Splash: Initializing Fonts...
<18:48:41> [Error] Error loading the default font from Fonts/default.xml. You're probably running the executable from the wrong working folder.
<18:48:41> [Warning] Cannot load texture textures/defaults/replaceme.dds, file missing [File=textures/defaults/replaceme.dds]
<18:48:41> AI initialization
<18:48:41> Initializing Animation System
<18:48:41> Splash: Initializing Animation System...
<18:48:41> Initializing 3D Engine
<18:48:41> Splash: Initializing 3D Engine...
<18:48:41> [Warning] Sky light: Optical lookup tables couldn't be loaded off disc. Recomputation needed!
<18:48:42> CHR PreCaching 0 Done
<18:48:42> MorphTarget PreCaching 0 Done
<18:48:42> Init Face Makers
<18:48:42> FaceMaker - Failed to load objects\characters\nuian\male\face\nu_m_targets.xm l
<18:48:42> FaceMaker - Failed to load objects\characters\nuian\female\face\nu_f_targets. xml
<18:48:42> FaceMaker - Failed to load objects\characters\elf\male\face\el_m_targets.xml
<18:48:42> FaceMaker - Failed to load objects\characters\elf\female\face\el_f_targets.xm l
<18:48:42> FaceMaker - Failed to load objects\characters\hariharan\male\face\ha_m_target s.xml
<18:48:42> FaceMaker - Failed to load objects\characters\hariharan\female\face\ha_f_targ ets.xml
<18:48:42> FaceMaker - Failed to load objects\characters\ferre\male\face\fe_m_targets.xm l
<18:48:42> FaceMaker - Failed to load objects\characters\ferre\female\face\fe_f_targets. xml
<18:48:42> FaceMaker - Failed to load objects\characters\dwarf\male\face\dw_m_targets.xm l
<18:48:42> FaceMaker - Failed to load objects\characters\dwarf\female\face\dw_f_targets. xml
<18:48:42> FaceMaker - Failed to load objects\characters\warborn\male\face\wa_m_targets. xml
<18:48:42> FaceMaker - Failed to load objects\characters\warborn\female\face\wa_f_target s.xml
<18:48:42> Init Face Makers - Done!
<18:48:42> [Warning] Failed to load studio time of day (game/studio_tod.xml)
<18:48:42> Script System Initialization
<18:48:42> Splash: Initializing Script System...
<18:48:42> [Warning] [Lua Error] Failed to load script file scriptsbin/common.alb
<18:48:42> Entity system initialization
<18:48:42> Splash: Initializing Entity System...
<18:48:42> Splash: Initializing AI System...
<18:48:42> Initializing AI System
<18:48:42> Initializing Budgeting System
<18:48:42> Initializing Seamless System
<18:48:42> Splash: Loading Game Data...
<18:48:51> [Warning] too many ranges: items descs 21529(21529) threshold 100 ranges 21
<18:49:03> loaded DDCMS (681343 descs, 333360 links (11 page 10.32MB size) string) from game\db\compact.sqlite3 in 20970 ms
<18:49:03> Splash: Initializing Game System...
<18:49:03> ---------------------------------------------
<18:49:03> Running machine spec auto detect (32 bit)...
<18:49:03> - Windows 8 64 bit (build 6.2.9200)
<18:49:03> AMD A6-3400M APU with Radeon(tm) HD Graphics
<18:49:03> - Number of available cores: 4 (out of 4)
<18:49:06> - Benchmark
<18:49:06> - Best time after 3 runs: 982.40 ms
<18:49:06> - Time multiplier: 0.90
<18:49:06> - Final time: 884.16 ms
<18:49:06> - Rating: CPU class 1
<18:49:06> System memory : 4.74 GB, Virtual memory : 4.00 GB
<18:49:06> - Rating: System memory class 4
<18:49:06> Device Info
<18:49:06> Device Info - 1
<18:49:06> Device Info - 2
<18:49:06> Device Info - 3
<18:49:06> Device Info - 4
<18:49:06> Device Info - 5
<18:49:06> Device Info - 6
<18:49:06> Device Info - 7
<18:49:06> Video Memory Info
<18:49:06> Video Memory - 1
<18:49:06> Video Memory - 2
<18:49:06> Video Memory - 3
<18:49:06> Video Memory - 4
<18:49:06> Video Memory - 5
<18:49:06> Video Memory - 6
<18:49:06> Video Memory - 7
<18:49:06> Video Memory - 8
<18:49:06> AMD Radeon(TM) HD 6520G (vendor = 0x1002, device = 0x9647)
<18:49:06> - Video memory: 1.46 GB
<18:49:06> - DX10 supported: yes
<18:49:06> - Rating: Video memory class 3, (this model is not in gpu rating db)
<18:49:06> ---------------------------------------------
<18:49:06> Final rating: Machine class 1
<18:49:06> ---------------------------------------------
<18:49:06> [Warning] Unable to load music logic graph

__________________________________________________ ___________________________________

BackupNameAttachment=" Build(35870) Date(27 December 2014) Time(19 29 43)" -- used by backup system

Log Started at #c
Running 32 bit version
Executable: C:\Program Files (x86)\bin32\ARCHEAGE.EXE
FileVersion: 0.5.1.35870
ProductVersion: 0.5.1.35870
Using Microsoft (tm) C++ Standard Library implementation

Revision: 216333

<19:29:43> --- CPU detection ---
<19:29:43> CPU: AMD AMD A6-3400M APU with Radeon(tm) HD Graphics
<19:29:43> Family: 15, Model: 1, Stepping: 0
<19:29:43> FPU: On-Chip
<19:29:43> CPU Speed (estimated): 1397.446780 MHz
<19:29:43> MMX: not present
<19:29:43> SSE: present
<19:29:43> 3DNow!: present
<19:29:43> Serial number not present or disabled
<19:29:43> Number of logical processors: 4
<19:29:43> Number of available logical processors: 4
<19:29:43> Invariant Time Stamp Counter : yes
<19:29:43> ---------------------

<19:29:43> Device Info
<19:29:43> Device Info - 1
<19:29:43> Device Info - 2
<19:29:44> Device Info - 3
<19:29:44> Device Info - 4
<19:29:44> Device Info - 5
<19:29:44> Device Info - 6
<19:29:44> Device Info - 7
<19:29:44> Video Memory Info
<19:29:44> Video Memory - 1
<19:29:44> Video Memory - 2
<19:29:44> Video Memory - 3
<19:29:44> Video Memory - 4
<19:29:44> Video Memory - 5
<19:29:44> Video Memory - 6
<19:29:44> Video Memory - 7
<19:29:44> Video Memory - 8
<19:29:44> InitThreadAffinities
<19:29:44> UpdateMainThreadAffinity
<19:29:44> Windows 8 64 bit (build 6.2.9200)
<19:29:44> System language: English
<19:29:44> Windows Directory: "C:\Windows"
<19:29:44> Prerequisites...
<19:29:44> * Installation of KB940105 hotfix required: no! (either not needed or already installed)
<19:29:44> Local time is 19:29:44 12/27/14, system running for 52 minutes
<19:29:44> 4858MB physical memory installed, 2143MB available, 4095MB virtual memory installed, 55 percent of memory in use
<19:29:44> PageFile usage:
<19:29:44> Current display mode is 1366x768x32
<19:29:44> Japanese keyboard and 8+ button mouse installed
<19:29:44> ----- GPU Detection -----------------
<19:29:44> Device Info
<19:29:44> Device Info - 1
<19:29:44> Device Info - 2
<19:29:44> Device Info - 3
<19:29:44> Device Info - 4
<19:29:44> Device Info - 5
<19:29:44> Device Info - 6
<19:29:44> Device Info - 7
<19:29:44> Video Memory Info
<19:29:44> Video Memory - 1
<19:29:44> Video Memory - 2
<19:29:44> Video Memory - 3
<19:29:44> Video Memory - 4
<19:29:44> Video Memory - 5
<19:29:44> Video Memory - 6
<19:29:44> Video Memory - 7
<19:29:44> Video Memory - 8
<19:29:44> AMD Radeon(TM) HD 6520G (vendor = 0x1002, device = 0x9647, subSys = 0x3567103c)
<19:29:44> -- Video memory: 1497 MB
<19:29:44> -- Minimum SM 2.0 support: yes
<19:29:44> -- DX11 supported: yes
<19:29:44> --------------------------------------------------------------------------------
<19:29:44> Stream Engine Initialization
<19:29:44> Splash: Initializing Stream Engine...
<19:29:44> Enable Resolutions : 6
<19:29:44> Screen Resolution - 1360x768
<19:29:44> Screen Resolution - 1 (1360x768)
<19:29:44> Screen Resolution - Test OK (1360x768)
<19:29:44> Device Info
<19:29:44> Device Info - 1
<19:29:44> Device Info - 2
<19:29:44> Device Info - 3
<19:29:44> Device Info - 4
<19:29:44> Device Info - 5
<19:29:44> Device Info - 6
<19:29:44> Device Info - 7
<19:29:44> Video Memory Info
<19:29:44> Video Memory - 1
<19:29:44> Video Memory - 2
<19:29:44> Video Memory - 3
<19:29:44> Video Memory - 4
<19:29:44> Video Memory - 5
<19:29:44> Video Memory - 6
<19:29:44> Video Memory - 7
<19:29:44> Video Memory - 8
<19:29:44> Auto Detecting DX11 : support(yes), memory(1497MB)
<19:29:44> Network initialization
<19:29:44> Splash: Initializing Network System...
<19:29:44> Socket I/O by iocp
<19:29:44> Physics initialization
<19:29:44> Splash: Initializing Physics...
<19:29:44> MovieSystem initialization
<19:29:44> Splash: Initializing Movie System...
<19:29:44> Renderer initialization - Start
<19:29:44> Splash: Initializing Renderer...
<19:29:44> Renderer initialization - Open
<19:29:44> Device Info
<19:29:44> Device Info - 1
<19:29:44> Device Info - 2
<19:29:45> Device Info - 3
<19:29:45> Device Info - 4
<19:29:45> Device Info - 5
<19:29:45> Device Info - 6
<19:29:45> Device Info - 7
<19:29:45> Video Memory Info
<19:29:45> Video Memory - 1
<19:29:45> Video Memory - 2
<19:29:45> Video Memory - 3
<19:29:45> Video Memory - 4
<19:29:45> Video Memory - 5
<19:29:45> Video Memory - 6
<19:29:45> Video Memory - 7
<19:29:45> Video Memory - 8
<19:29:45> Renderer initialization - DLL Load(CryRenderD3D9.dll)
<19:29:45> Renderer initialization - DLL Done
<19:29:45> Renderer initialization - DLL Init
<19:29:45> Renderer initialization - Instance
<19:29:45> D3D Adapter: Driver name: aticfx32.dll
<19:29:45> D3D Adapter: Driver description: AMD Radeon(TM) HD 6520G
<19:29:45> D3D Adapter: Driver version: 8.17.10.1140
<19:29:45> D3D Adapter: Driver GUID: D7B71EE2-D507-11CF-F8776D15BEC2C535
<19:29:45> D3D Adapter: VendorId = 0x1002
<19:29:45> D3D Adapter: DeviceId = 0x9647
<19:29:45> D3D Adapter: SubSysId = 0x3567103C
<19:29:45> D3D Adapter: Revision = 0
<19:29:45> Shader manager initialization
<19:29:45> [Warning] failed to open texture db index file
<19:29:45> CResFile allocations incurred by user cache preload: (0.00k)
<19:29:45> Renderer initialization - Done
<19:29:45> Console initialization
<19:29:45> Time initialization
<19:29:45> Input initialization
<19:29:45> Splash: Initializing Input System...
<19:29:45> Initializing Keyboard
<19:29:45> Sound initialization
<19:29:45> Splash: Initializing Sound System...
<19:29:45> Sound - Initializing AudioDevice now!
<19:29:45> <Sound> Initialize FMOD with dynamic memory callbacks
<19:29:45> <Sound> Starting to initialize Windows Audio Session API output!
<19:29:45> <Sound> Drivers found: 2
<19:29:45> <Sound> Available drivers:
1. Speakers / HP (IDT High Definition Audio CODEC)
2. Communications Headphones (IDT High Definition Audio CODEC)
<19:29:45> <Sound> FmodEx-AudioDevice: Now running on driver: Speakers / HP (IDT High Definition Audio CODEC)
<19:29:45> <Sound> Using speaker mode: FMOD_SPEAKERMODE_STEREO
<19:29:45> <Sound> Initializing FMOD-EX now!
<19:29:45> <Sound> Available record drivers: 0 Internal Microphone (IDT High Definition Audio CODEC) !
<19:29:45> <Sound> Available record drivers: 1 Stereo Mix (IDT High Definition Audio CODEC) !
<19:29:45> <Sound> Record config is set to autodetect using record driver 0
<19:29:45> <Sound> Using FMOD version: 00044414 and internal 00044414!
<19:29:45> <Sound> Initialized FMOD-EX
<19:29:45> Sound - Initializing SoundSystem now!
<19:29:45> [Warning] Reverb description XML file Libs/ReverbPresets/ReverbPresets.xml failed to load [File=Libs/ReverbPresets/ReverbPresets.xml]
<19:29:45> Font initialization
<19:29:45> Splash: Initializing Fonts...
<19:29:45> [Error] Error loading the default font from Fonts/default.xml. You're probably running the executable from the wrong working folder.
<19:29:45> [Warning] Cannot load texture textures/defaults/replaceme.dds, file missing [File=textures/defaults/replaceme.dds]
<19:29:45> AI initialization
<19:29:45> Initializing Animation System
<19:29:45> Splash: Initializing Animation System...
<19:29:45> Initializing 3D Engine
<19:29:45> Splash: Initializing 3D Engine...
<19:29:45> [Warning] Sky light: Optical lookup tables couldn't be loaded off disc. Recomputation needed!
<19:29:46> CHR PreCaching 0 Done
<19:29:46> MorphTarget PreCaching 0 Done
<19:29:46> Init Face Makers
<19:29:46> FaceMaker - Failed to load objects\characters\nuian\male\face\nu_m_targets.xm l
<19:29:46> FaceMaker - Failed to load objects\characters\nuian\female\face\nu_f_targets. xml
<19:29:46> FaceMaker - Failed to load objects\characters\elf\male\face\el_m_targets.xml
<19:29:46> FaceMaker - Failed to load objects\characters\elf\female\face\el_f_targets.xm l
<19:29:46> FaceMaker - Failed to load objects\characters\hariharan\male\face\ha_m_target s.xml
<19:29:46> FaceMaker - Failed to load objects\characters\hariharan\female\face\ha_f_targ ets.xml
<19:29:46> FaceMaker - Failed to load objects\characters\ferre\male\face\fe_m_targets.xm l
<19:29:46> FaceMaker - Failed to load objects\characters\ferre\female\face\fe_f_targets. xml
<19:29:46> FaceMaker - Failed to load objects\characters\dwarf\male\face\dw_m_targets.xm l
<19:29:46> FaceMaker - Failed to load objects\characters\dwarf\female\face\dw_f_targets. xml
<19:29:46> FaceMaker - Failed to load objects\characters\warborn\male\face\wa_m_targets. xml
<19:29:46> FaceMaker - Failed to load objects\characters\warborn\female\face\wa_f_target s.xml
<19:29:46> Init Face Makers - Done!
<19:29:46> [Warning] Failed to load studio time of day (game/studio_tod.xml)
<19:29:46> Script System Initialization
<19:29:46> Splash: Initializing Script System...
<19:29:46> [Warning] [Lua Error] Failed to load script file scriptsbin/common.alb
<19:29:46> Entity system initialization
<19:29:46> Splash: Initializing Entity System...
<19:29:46> Splash: Initializing AI System...
<19:29:46> Initializing AI System
<19:29:46> Initializing Budgeting System
<19:29:46> Initializing Seamless System
<19:29:46> Splash: Loading Game Data...
<19:29:56> [Warning] too many ranges: items descs 21529(21529) threshold 100 ranges 21
<19:30:09> loaded DDCMS (681343 descs, 333360 links (11 page 10.32MB size) string) from game\db\compact.sqlite3 in 23488 ms
<19:30:09> Splash: Initializing Game System...
<19:30:10> ---------------------------------------------
<19:30:10> Running machine spec auto detect (32 bit)...
<19:30:10> - Windows 8 64 bit (build 6.2.9200)
<19:30:10> AMD A6-3400M APU with Radeon(tm) HD Graphics
<19:30:10> - Number of available cores: 4 (out of 4)
<19:30:12> - Benchmark
<19:30:12> - Best time after 3 runs: 981.10 ms
<19:30:12> - Time multiplier: 0.90
<19:30:12> - Final time: 882.99 ms
<19:30:12> - Rating: CPU class 1
<19:30:12> System memory : 4.74 GB, Virtual memory : 4.00 GB
<19:30:12> - Rating: System memory class 4
<19:30:12> Device Info
<19:30:12> Device Info - 1
<19:30:12> Device Info - 2
<19:30:13> Device Info - 3
<19:30:13> Device Info - 4
<19:30:13> Device Info - 5
<19:30:13> Device Info - 6
<19:30:13> Device Info - 7
<19:30:13> Video Memory Info
<19:30:13> Video Memory - 1
<19:30:13> Video Memory - 2
<19:30:13> Video Memory - 3
<19:30:13> Video Memory - 4
<19:30:13> Video Memory - 5
<19:30:13> Video Memory - 6
<19:30:13> Video Memory - 7
<19:30:13> Video Memory - 8
<19:30:13> AMD Radeon(TM) HD 6520G (vendor = 0x1002, device = 0x9647)
<19:30:13> - Video memory: 1.46 GB
<19:30:13> - DX10 supported: yes
<19:30:13> - Rating: Video memory class 3, (this model is not in gpu rating db)
<19:30:13> ---------------------------------------------
<19:30:13> Final rating: Machine class 1
<19:30:13> ---------------------------------------------
<19:30:13> [Warning] Unable to load music logic graph

__________________________________________________ ___________________________________

My CFG file (named: system.cfg):

sys_spec_full = 4
r_driver = "DX10"
r_multithreaded = 1
option_sound = 4
r_windowx = -1
r_windowy = -1
r_width = 1366
r_height = 768
r_fullscreen = 1
r_vsync = 1
login_first_movie = 1
ucc_ver = 2
auto_disconnect_timer = 30

__________________________________________________ ___________________________________

Glyph Log:

[2014-12-26T07:38:51Z] Log opened
[2014-12-26T07:38:51Z] GlyphClient version STABLE-303-13-A-30276
[2014-12-26T07:38:51Z] Download url: http://glyph.dyn.triongames.com/glyph/live/library_manifest.txt to C:\Program Files (x86)\Glyph\library_manifest.txt

[2014-12-26T07:38:52Z] Listing Library\
[2014-12-26T07:38:52Z] Found 51 files
[2014-12-26T07:38:52Z] Hashing Library\GlyphLibrary.xml (28813 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_rift.png (2522 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_trove.png (578 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_amphora.png (2000 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_unknown.png (212 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_archeage.png (2650 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_defiance.png (2706 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_theraven.png (746 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_rift.jpg (134957 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_reignmaker.png (2615 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_spuppeteer.png (2207 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_wasteland1.png (1638 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_wasteland2.png (2390 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_trove.jpg (117929 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_examplegame.png (169 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_towerofguns.png (1585 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_thebardstale.png (1614 bytes)
[2014-12-26T07:38:52Z] Hashing Library\info_background_rift_1.jpg (15044 bytes)
[2014-12-26T07:38:52Z] Hashing Library\info_background_rift_2.jpg (12386 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_amphora.jpg (149438 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_generic.jpg (40565 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_welcome.jpg (22629 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_thebannersaga.png (1740 bytes)
[2014-12-26T07:38:52Z] Hashing Library\info_background_trove_1.jpg (9032 bytes)
[2014-12-26T07:38:52Z] Hashing Library\info_background_trove_2.jpg (9730 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_archeage.jpg (120182 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_defiance.jpg (86073 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_theraven.jpg (71166 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_rift_wide.jpg (160110 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_reignmaker.jpg (145152 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_spuppeteer.jpg (141491 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_wasteland1.jpg (93901 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_wasteland2.jpg (104708 bytes)
[2014-12-26T07:38:52Z] Hashing Library\info_background_archeage_1.jpg (16762 bytes)
[2014-12-26T07:38:52Z] Hashing Library\info_background_archeage_2.jpg (10063 bytes)
[2014-12-26T07:38:52Z] Hashing Library\info_background_defiance_1.jpg (12007 bytes)
[2014-12-26T07:38:52Z] Hashing Library\info_background_defiance_2.jpg (13020 bytes)
[2014-12-26T07:38:52Z] Hashing Library\info_background_defiance_3.jpg (16179 bytes)
[2014-12-26T07:38:52Z] Hashing Library\info_background_defiance_4.jpg (10425 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_examplegame.jpg (23688 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_towerofguns.jpg (101750 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_dungeonofelements.png (1876 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_thebardstale.jpg (85586 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_archeage_wide.jpg (144959 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_defiance_wide.jpg (104031 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_thebannersaga.jpg (109669 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_dungeonofelements.jpg (121499 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_thebookofunwrittentales.png (1500 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_thebookofunwrittentales.jp g (142801 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_icon_thebookofunwrittentalescritterch ronicles.png (1769 bytes)
[2014-12-26T07:38:52Z] Hashing Library\game_background_thebookofunwrittentalescri tterchronicles.jpg (142963 bytes)
[2014-12-26T07:38:52Z] localManifest != diskContents

[2014-12-26T07:38:52Z] found first: GlyphLibrary.xml, second: DD4C20

[2014-12-26T07:38:52Z] compare first: GlyphLibrary.xml, second: DD0368

[2014-12-26T07:38:52Z] File hashes do not match

[2014-12-26T07:38:52Z] Download url: http://glyph.dyn.triongames.com/glyph/live/Library/GlyphLibrary.xml to Library\GlyphLibrary.xml

[2014-12-26T07:38:59Z] FailedToConnect url:http://glyph.dyn.triongames.com/glyph/live/Library/GlyphLibrary.xml local:C:\Users\THESAG~1\AppData\Local\Temp\Dnl3242 .tmp
[2014-12-26T07:38:59Z] found first: game_icon_rift.png, second: DD4800

[2014-12-26T07:38:59Z] compare first: game_icon_rift.png, second: DD03C0

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_icon_trove.png, second: DD4AC0

[2014-12-26T07:38:59Z] compare first: game_icon_trove.png, second: DD0418

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_icon_amphora.png, second: DD45F0

[2014-12-26T07:38:59Z] compare first: game_icon_amphora.png, second: DD0470

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_icon_unknown.png, second: DD4B18

[2014-12-26T07:38:59Z] compare first: game_icon_unknown.png, second: DD04C8

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_icon_archeage.png, second: DD4648

[2014-12-26T07:38:59Z] compare first: game_icon_archeage.png, second: DD0520

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_icon_defiance.png, second: DD46A0

[2014-12-26T07:38:59Z] compare first: game_icon_defiance.png, second: DD0578

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_icon_theraven.png, second: DD4A10

[2014-12-26T07:38:59Z] compare first: game_icon_theraven.png, second: DD05D0

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_rift.jpg, second: DD3D30

[2014-12-26T07:38:59Z] compare first: game_background_rift.jpg, second: DD0628

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_icon_reignmaker.png, second: DD47A8

[2014-12-26T07:38:59Z] compare first: game_icon_reignmaker.png, second: DD0680

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_icon_spuppeteer.png, second: DD4858

[2014-12-26T07:38:59Z] compare first: game_icon_spuppeteer.png, second: DD06D8

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_icon_wasteland1.png, second: DD4B70

[2014-12-26T07:38:59Z] compare first: game_icon_wasteland1.png, second: DD0730

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_icon_wasteland2.png, second: DD4BC8

[2014-12-26T07:38:59Z] compare first: game_icon_wasteland2.png, second: DD0788

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_trove.jpg, second: DD4490

[2014-12-26T07:38:59Z] compare first: game_background_trove.jpg, second: DD07E0

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_icon_examplegame.png, second: DD4750

[2014-12-26T07:38:59Z] compare first: game_icon_examplegame.png, second: DD0838

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_icon_towerofguns.png, second: DD4A68

[2014-12-26T07:38:59Z] compare first: game_icon_towerofguns.png, second: DD0890

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_icon_thebardstale.png, second: DD4908

[2014-12-26T07:38:59Z] compare first: game_icon_thebardstale.png, second: DD0CF0

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: info_background_rift_1.jpg, second: DD4E88

[2014-12-26T07:38:59Z] compare first: info_background_rift_1.jpg, second: DD0D48

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: info_background_rift_2.jpg, second: DD57B8

[2014-12-26T07:38:59Z] compare first: info_background_rift_2.jpg, second: DD0DA0

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_amphora.jpg, second: DD3A18

[2014-12-26T07:38:59Z] compare first: game_background_amphora.jpg, second: DD0DF8

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_generic.jpg, second: DD3C80

[2014-12-26T07:38:59Z] compare first: game_background_generic.jpg, second: DD0E50

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_welcome.jpg, second: DD4598

[2014-12-26T07:38:59Z] compare first: game_background_welcome.jpg, second: DD0EA8

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_icon_thebannersaga.png, second: DD48B0

[2014-12-26T07:38:59Z] compare first: game_icon_thebannersaga.png, second: DD0F00

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: info_background_trove_1.jpg, second: DD5810

[2014-12-26T07:38:59Z] compare first: info_background_trove_1.jpg, second: DD0F58

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: info_background_trove_2.jpg, second: DD5868

[2014-12-26T07:38:59Z] compare first: info_background_trove_2.jpg, second: DD0FB0

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_archeage.jpg, second: DD3A70

[2014-12-26T07:38:59Z] compare first: game_background_archeage.jpg, second: DD1008

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_defiance.jpg, second: DD3B20

[2014-12-26T07:38:59Z] compare first: game_background_defiance.jpg, second: DD1060

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_theraven.jpg, second: DD43E0

[2014-12-26T07:38:59Z] compare first: game_background_theraven.jpg, second: DD10B8

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_rift_wide.jpg, second: DD3D88

[2014-12-26T07:38:59Z] compare first: game_background_rift_wide.jpg, second: DD1110

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_reignmaker.jpg, second: DD3CD8

[2014-12-26T07:38:59Z] compare first: game_background_reignmaker.jpg, second: DD1168

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_spuppeteer.jpg, second: DD3DE0

[2014-12-26T07:38:59Z] compare first: game_background_spuppeteer.jpg, second: DD11C0

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_wasteland1.jpg, second: DD44E8

[2014-12-26T07:38:59Z] compare first: game_background_wasteland1.jpg, second: DD1218

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_wasteland2.jpg, second: DD4540

[2014-12-26T07:38:59Z] compare first: game_background_wasteland2.jpg, second: DD1270

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: info_background_archeage_1.jpg, second: DD4C78

[2014-12-26T07:38:59Z] compare first: info_background_archeage_1.jpg, second: DD12C8

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: info_background_archeage_2.jpg, second: DD4CD0

[2014-12-26T07:38:59Z] compare first: info_background_archeage_2.jpg, second: DD1320

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: info_background_defiance_1.jpg, second: DD4D28

[2014-12-26T07:38:59Z] compare first: info_background_defiance_1.jpg, second: DD1378

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: info_background_defiance_2.jpg, second: DD4D80

[2014-12-26T07:38:59Z] compare first: info_background_defiance_2.jpg, second: DD13D0

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: info_background_defiance_3.jpg, second: DD4DD8

[2014-12-26T07:38:59Z] compare first: info_background_defiance_3.jpg, second: DD1428

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: info_background_defiance_4.jpg, second: DD4E30

[2014-12-26T07:38:59Z] compare first: info_background_defiance_4.jpg, second: DD1480

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_examplegame.jpg, second: DD3C28

[2014-12-26T07:38:59Z] compare first: game_background_examplegame.jpg, second: DD14D8

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_towerofguns.jpg, second: DD4438

[2014-12-26T07:38:59Z] compare first: game_background_towerofguns.jpg, second: DD1530

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_icon_dungeonofelements.png, second: DD46F8

[2014-12-26T07:38:59Z] compare first: game_icon_dungeonofelements.png, second: DD1588

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_thebardstale.jpg, second: DD3E90

[2014-12-26T07:38:59Z] compare first: game_background_thebardstale.jpg, second: DD15E0

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_archeage_wide.jpg, second: DD3AC8

[2014-12-26T07:38:59Z] compare first: game_background_archeage_wide.jpg, second: DD1638

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_defiance_wide.jpg, second: DD3B78

[2014-12-26T07:38:59Z] compare first: game_background_defiance_wide.jpg, second: DD1690

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_thebannersaga.jpg, second: DD3E38

[2014-12-26T07:38:59Z] compare first: game_background_thebannersaga.jpg, second: DD16E8

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_dungeonofelements.jpg, second: DD3BD0

[2014-12-26T07:38:59Z] compare first: game_background_dungeonofelements.jpg, second: DD1740

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_icon_thebookofunwrittentales.png, second: DD4960

[2014-12-26T07:38:59Z] compare first: game_icon_thebookofunwrittentales.png, second: DD1798

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_thebookofunwrittentales.jpg, second: DD3EE8

[2014-12-26T07:38:59Z] compare first: game_background_thebookofunwrittentales.jpg, second: DD21F0

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_icon_thebookofunwrittentalescritterchronicles .png, second: DD49B8

[2014-12-26T07:38:59Z] compare first: game_icon_thebookofunwrittentalescritterchronicles .png, second: DD2248

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] found first: game_background_thebookofunwrittentalescritterchro nicles.jpg, second: DD3F40

[2014-12-26T07:38:59Z] compare first: game_background_thebookofunwrittentalescritterchro nicles.jpg, second: DD22A0

[2014-12-26T07:38:59Z] File hashes match

[2014-12-26T07:38:59Z] unused depot node <AdInfoUrl>
[2014-12-26T07:38:59Z] unused depot node <ConfigOverrideUrl>
[2014-12-26T07:38:59Z] unused depot node <ConfigOverrideUrl>
[2014-12-26T07:38:59Z] Depot ArcheAge-External-Alpha-Release set no patch type
[2014-12-26T07:38:59Z] unused depot node <ConfigOverrideUrl>
[2014-12-26T07:38:59Z] Depot Trove-External-Alpha-Release set no patch type
[2014-12-26T07:38:59Z] Retrieving server time
[2014-12-26T07:39:05Z] Host auth.trionworlds.com resolves to 208.94.26.148
[2014-12-26T07:39:05Z] Refreshing auth token
[2014-12-26T07:39:05Z] Adding task 1 of type RefreshAuthToken
[2014-12-26T07:39:05Z] Starting task 1 of type RefreshAuthToken
[2014-12-26T07:39:05Z] Server time is 2014-12-26T07:39:06Z
[2014-12-26T07:39:15Z] Auth token request failed with result Timeout, HTTP result 0, CURL code 28, CURL message 'Connection timed out after 10000 milliseconds', Trion message ''
[2014-12-26T07:39:15Z] Network operation timed out. Please check your connection. (Error #2025) (#2025, last message: FailedToConnect url:http://glyph.dyn.triongames.com/glyph/live/Library/GlyphLibrary.xml local:C:\Users\THESAG~1\AppData\Local\Temp\Dnl3242 .tmp)
[2014-12-26T07:39:15Z] Finished task 1 of type RefreshAuthToken
[2014-12-26T07:39:22Z] Host auth.trionworlds.com resolves to 208.94.26.148
[2014-12-26T07:39:22Z] Refreshing auth token
[2014-12-26T07:39:22Z] Adding task 2 of type RefreshAuthToken
[2014-12-26T07:39:22Z] Starting task 2 of type RefreshAuthToken
[2014-12-26T07:39:32Z] Auth token request failed with result Timeout, HTTP result 0, CURL code 28, CURL message 'Connection timed out after 10000 milliseconds', Trion message ''
[2014-12-26T07:39:32Z] Network operation timed out. Please check your connection. (Error #2025) (#2025, last message: Auth token request failed with result Timeout, HTTP result 0, CURL code 28, CURL message 'Connection timed out after 10000 milliseconds', Trion message '')
[2014-12-26T07:39:32Z] Finished task 2 of type RefreshAuthToken
[2014-12-26T07:39:36Z] Host auth.trionworlds.com resolves to 208.94.26.148
[2014-12-26T07:39:36Z] Refreshing auth token
[2014-12-26T07:39:36Z] Adding task 3 of type RefreshAuthToken
[2014-12-26T07:39:36Z] Starting task 3 of type RefreshAuthToken
[2014-12-26T07:39:40Z] Auth token received with result Success, expiration Sun Dec 28 07:39:40 2014 GMT
[2014-12-26T07:39:41Z] Refreshing http://rss.trionworlds.com/live/webfeed/archeage-en.rss
[2014-12-26T07:39:41Z] Refreshing http://rss.trionworlds.com/live/patchnotes/archeage-na-en.rss
[2014-12-26T07:39:41Z] Refreshing http://rss.trionworlds.com/live/maintenance/archeage-na-en.rss
[2014-12-26T07:39:41Z] Host aa-update.dyn.triongames.com resolves to 131.203.3.10
[2014-12-26T07:39:41Z] Adding task 4 of type GetVersions
[2014-12-26T07:39:41Z] Finished task 3 of type RefreshAuthToken
[2014-12-26T07:39:41Z] Starting task 4 of type GetVersions
[2014-12-26T07:39:41Z] Loading local manifest 'C:\Program Files (x86)/history.txt'
[2014-12-26T07:39:41Z] Local version: 216333
[2014-12-26T07:39:41Z] Downloading remote versions file 'http://aa-update.dyn.triongames.com/ch5-live-client-patch//public/aa-live-us.txt'
[2014-12-26T07:39:41Z] ----------------------------------------------------------------------------------------
[2014-12-26T07:39:41Z] http://aa-update.dyn.triongames.com/ch5-live-client-patch//public/aa-live-us.txt
[2014-12-26T07:39:41Z] ----------------------------------------------------------------------------------------
[2014-12-26T07:39:41Z] [2e0b3bda] Downloading from http://aa-update.dyn.triongames.com/ch5-live-client-patch//public/aa-live-us.txt
[2014-12-26T07:39:41Z] [2e0b3bda] Downloading into C:\Users\THESAG~1\AppData\Local\Temp\ver4
[2014-12-26T07:39:41Z] [2e0b3bda] Downloading with cookie triongamesauth=expires=1419622780~access=denied~md 5=b346f7186d27c5591637e5b2894111fb
[2014-12-26T07:39:41Z] [2e0b3bda] Setting file offset to 0
[2014-12-26T07:39:42Z] Received http://rss.trionworlds.com/live/patchnotes/archeage-na-en.rss (404)
[2014-12-26T07:39:42Z] Received http://rss.trionworlds.com/live/maintenance/archeage-na-en.rss (404)
[2014-12-26T07:39:42Z] Received http://rss.trionworlds.com/live/webfeed/archeage-en.rss (200)
[2014-12-26T07:39:42Z] Requesting http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2014/12/drowned_love_blog_810x300.jpg
[2014-12-26T07:39:42Z] Requesting http://www.trionworlds.com/wp-content/uploads/sites/6/2014/10/AA_POSE_FoundersCostume_08_720x322.jpg
[2014-12-26T07:39:42Z] Requesting http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2014/11/Auroria_blog_810x300.jpg
[2014-12-26T07:39:42Z] Requesting http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2014/11/siege_blog_810x300.jpg
[2014-12-26T07:39:42Z] Received http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2014/11/Auroria_blog_810x300.jpg (200)
[2014-12-26T07:39:43Z] Received http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2014/11/siege_blog_810x300.jpg (200)
[2014-12-26T07:39:43Z] Received http://www.trionworlds.com/wp-content/uploads/sites/6/2014/10/AA_POSE_FoundersCostume_08_720x322.jpg (200)
[2014-12-26T07:39:44Z] Received http://www.trionworlds.com/archeage/wp-content/uploads/sites/6/2014/12/drowned_love_blog_810x300.jpg (200)
[2014-12-26T07:39:46Z] [2e0b3bda] Connected to host at 131.203.3.8 in 5137 ms
[2014-12-26T07:39:46Z] [2e0b3bda] Received header: HTTP/1.1 200 OK
[2014-12-26T07:39:46Z] [2e0b3bda] Received header: Server: Apache
[2014-12-26T07:39:46Z] [2e0b3bda] Received header: ETag: "b60b4bc62c7782c70485a50b072d54d4:1419026675"
[2014-12-26T07:39:46Z] [2e0b3bda] Received header: Last-Modified: Fri, 19 Dec 2014 22:03:43 GMT
[2014-12-26T07:39:46Z] [2e0b3bda] Received header: Accept-Ranges: bytes
[2014-12-26T07:39:46Z] [2e0b3bda] Received header: Content-Length: 138
[2014-12-26T07:39:46Z] [2e0b3bda] Received header: Content-Type: text/plain
[2014-12-26T07:39:46Z] [2e0b3bda] Received header: Date: Fri, 26 Dec 2014 07:39:47 GMT
[2014-12-26T07:39:46Z] [2e0b3bda] Received header: Connection: keep-alive
[2014-12-26T07:39:46Z] [2e0b3bda] Received header:
[2014-12-26T07:39:46Z] [2e0b3bda] Downloading http://aa-update.dyn.triongames.com/ch5-live-client-patch//public/aa-live-us.txt (138 bytes) from offset 0
[2014-12-26T07:39:46Z] [2e0b3bda] Download successful: 0.00 MB in 5.14 seconds at 0.00 MB/s, 0% compression
[2014-12-26T07:39:46Z] Successfully downloaded version
[2014-12-26T07:39:46Z] Finished task 4 of type GetVersions
[2014-12-26T07:54:05Z] Host aa-update.dyn.triongames.com resolves to 131.203.3.10
[2014-12-26T07:54:05Z] Adding task 5 of type GetVersions
[2014-12-26T07:54:05Z] Starting task 5 of type GetVersions
[2014-12-26T07:54:05Z] Loading local manifest 'C:\Program Files (x86)/history.txt'
[2014-12-26T07:54:05Z] Local version: 216333
[2014-12-26T07:54:05Z] Downloading remote versions file 'http://aa-update.dyn.triongames.com/ch5-live-client-patch//public/aa-live-us.txt'
[2014-12-26T07:54:05Z] ----------------------------------------------------------------------------------------
[2014-12-26T07:54:05Z] http://aa-update.dyn.triongames.com/ch5-live-client-patch//public/aa-live-us.txt
[2014-12-26T07:54:05Z] ----------------------------------------------------------------------------------------
[2014-12-26T07:54:05Z] [2e0b3bda] Downloading from http://aa-update.dyn.triongames.com/ch5-live-client-patch//public/aa-live-us.txt
[2014-12-26T07:54:05Z] [2e0b3bda] Downloading into C:\Users\THESAG~1\AppData\Local\Temp\ver5
[2014-12-26T07:54:05Z] [2e0b3bda] Downloading with cookie triongamesauth=expires=1419622780~access=denied~md 5=b346f7186d27c5591637e5b2894111fb
[2014-12-26T07:54:05Z] [2e0b3bda] Setting file offset to 0
[2014-12-26T07:54:05Z] [2e0b3bda] Connected to host at 131.203.3.10 in 226 ms
[2014-12-26T07:54:05Z] [2e0b3bda] Received header: HTTP/1.1 200 OK
[2014-12-26T07:54:05Z] [2e0b3bda] Received header: Server: Apache
[2014-12-26T07:54:05Z] [2e0b3bda] Received header: ETag: "b60b4bc62c7782c70485a50b072d54d4:1419026675"
[2014-12-26T07:54:05Z] [2e0b3bda] Received header: Last-Modified: Fri, 19 Dec 2014 22:03:43 GMT
[2014-12-26T07:54:05Z] [2e0b3bda] Received header: Accept-Ranges: bytes
[2014-12-26T07:54:05Z] [2e0b3bda] Received header: Content-Length: 138
[2014-12-26T07:54:05Z] [2e0b3bda] Received header: Content-Type: text/plain
[2014-12-26T07:54:05Z] [2e0b3bda] Received header: Date: Fri, 26 Dec 2014 07:54:06 GMT
[2014-12-26T07:54:05Z] [2e0b3bda] Received header: Connection: keep-alive
[2014-12-26T07:54:05Z] [2e0b3bda] Received header:
[2014-12-26T07:54:05Z] [2e0b3bda] Downloading http://aa-update.dyn.triongames.com/ch5-live-client-patch//public/aa-live-us.txt (138 bytes) from offset 0
[2014-12-26T07:54:05Z] [2e0b3bda] Download successful: 0.00 MB in 0.23 seconds at 0.00 MB/s, 0% compression
[2014-12-26T07:54:05Z] Successfully downloaded version
[2014-12-26T07:54:05Z] Finished task 5 of type GetVersions

__________________________________________________ ___________________________________

Archeage.crash file:

(This is the kicker, and I believe the part that says something about "The memory could not be read" points to the gfx issue)

19:30:13> <CRITICAL EXCEPTION>
19:30:13> Exception Code: 0xC0000005
19:30:13> Exception Addr: 0x0023:0x390f859e
19:30:13> Exception Description: EXCEPTION_ACCESS_VIOLATION
Attempt to read from address 0x00000000
The memory could not be "read"
19:30:13> Virtual Memory Usage: 311Mb
19:30:13> Dumping X86 registers
19:30:13> eip=00000000, esp=00000000, ebp=00000000
19:30:13> edi=00000000, esi=00000000, eax=00000000, ebx=00000000, ecx=00000000, edx=00000000
19:30:13> ================================================== ===========================
19:30:13> Starting stack-walking
19:30:13> crysystem.dll>__unknown__(0):CreateSystemInterface()
19:30:13> x2game.dll>__unknown__(0):CreateGame()
19:30:13> ARCHEAGE.EXE>__unknown__(0):CryModuleGetMemoryInfo()
19:30:13> ARCHEAGE.EXE>__unknown__(0):CryModuleGetMemoryInfo()
19:30:13> function=0x00401028
19:30:13> ARCHEAGE.EXE>__unknown__(0):CryModuleGetMemoryInfo()
19:30:13> KERNEL32.DLL>__unknown__(0):BaseThreadInitThunk()
19:30:13> ntdll.dll>__unknown__(0):RtlInitializeExceptionChain()
19:30:13> ntdll.dll>__unknown__(0):RtlInitializeExceptionChain()
19:30:13> ntdll.dll>__unknown__(0):RtlInitializeExceptionChain()
19:30:13> Ended stack-walking...
19:30:13> ================================================== ===========================

__________________________________________________ ___________________________________

This is all the information I can think to give, if you need any more, like logs I've missed, just let me know. Please help me if you can, I really want to play again. This issue may have me down, but I'm not beaten yet!

TheSagaciousMan
A loyal, yet frustrated customer since beta

Fasti
12-27-2014, 07:04 AM
Check the Properties of the folder located here to see how many files there are: Documents\ArcheAge\USER\udf

If the folder contains a huge number (millions of files) please send the info found on this post (http://forums.archeagegame.com/showthread.php?147182-UDF-folder-has-millions-of-files-can-t-get-past-splash-screen&p=1367651#post1367651) to us via your support ticket. We'll need those text files to send to the dev team, if that is the issue you are running into.

However, if that is not the case, it's possible that you can resolve this error by moving some things around a bit. From what I am seeing (please correct me if I am wrong) you have Glyph and ArcheAge installed to your C: drive, which is good, but ArcheAge doesn't appear to be installed inside the Glyph directory.

Can you do me a favor and right-click on your ArcheAge folder and select Copy? Move a copy of that folder, as it exists now to your Desktop (if you have the drive space). Once you have that folder copied, check your Glyph folder for a folder called Games. If you don't have one, try creating one.

With that folder created, move your original ArcheAge folder from Program Files into this Glyph/Games folder. Once the folder has been Moved (not copied) into that directory, delete the Glyph folder from AppData by following the steps listed in the middle of this article (https://support.trionworlds.com/app/answers/detail/a_id/1744).

Finally, restart your PC, launch Glyph, then change the Settings for ArcheAge to the Glyph/Games folder so Glyph is looking in the right spot.

If you are still having that error after trying those steps, let me know. Thanks!

Kataz
12-27-2014, 02:30 PM
I had same issue, when my PC were blue-screening due to bad memory.
What did i do to evade this crash - delete Archeage folder in your documents folder:
C:\Users\[xxxxxx]\Documents\ArcheAge

What i did, i didn't delete it, i renamed it to have all my Screenshots and "in case" copy :)

I hope it will help

TheSagaciousMan
12-27-2014, 02:33 PM
Thanks for the quick reply!

The Users/Udf folder only has 5 files, so I left it alone. It's just a blank text file and some logs.

Yes I made a mistake in that department! Glyph is installed where it should be, but I mistakenly installed Archeage in C://Programfiles(x86)/ thinking it would create it's own folder, but it didn't lol so the files and folders are kind of scattered around that folder. I guess I'll have to look up a manifest of some kind so I can see what I need to copy over. I assume I am moving the actual game directory (which I would have to create) and leaving the shortcuts directory? Cause there are two, one called ArcheAge directly in C: drive, which contains two shortcuts and a manifest file. The shortcuts are "Documents" (which leads to my settings and user data folder in the "Documents" folder, and one called "Working" which contains hackshield and a collection of DLL's. And one in Programfiles(x86) which is the messy one.

Would I be correct in saying it's the files in programfiles(x86) that I would be moving? Or both?

Thanks heaps for your time and help!

TheSagaciousMan
12-27-2014, 02:50 PM
Right, I've tried to update my last post three times and couldn't so I'll just make a new one lol.

I've moved everything I could find, but the folder is only 450-500MB which in itself has me suspicious that I've missed a lot of files. But, when I started it up glyph had no problem and didn't even try to verify the files by the looks of things. And, same error as before.

I've had that bad memory theory myself, and I have two new RAM sticks that I'm testing, one at a time in each slot, so I'll get back to you when I've done it and seen the result

Again, thanks heaps for your time and help!