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Timeline
12-27-2014, 07:43 PM
Have had this problem all day. Got support in live chat 2 times. Last gm stayed online about 2 hours trying things. Will give that guy a lot of credit for trying.

Does this problem eventually go away? I can log into Rift just fine.

Fasti
12-28-2014, 06:55 AM
Can you clarify your issue for me, so I make sure I know exactly how to best assist? You're unable to sign into our account management page, but can play RIFT normally, correct? Does that mean you cannot access ArcheAge? What happens when you try to play ArcheAge?

If you get an error 2023, or something similar, and the account page doesn't load, please check out this previous thread (http://forums.archeagegame.com/showthread.php?145158-Problem-with-accessing-Trion-pages-since-patch) on that issue. Do you happen to use something called OpenDNS?

Thanks!