Seringue
12-30-2014, 12:58 PM
Hi,
once again, complain against appeal team and lack of communication
after doing the "right" request to appeals@trion ,
2 of my accounts were released :
Greetings .,
Thank you for your appeal inquiry.
We have reviewed your account and verified that you were banned incorrectly. We apologize for this error and we will use this information to improve our reports system so legitimate players such as yourself are not banned incorrectly going forward. We are working our hardest to get rid of as many of the illegitimate players as we are able to, but unfortunately this means that certain times our reports can be too restrictive and catch legitimate players. Again, we apologize for this inconvenience. The ban has been removed and you should be able to log in normally once again. Good luck and have fun in ArcheAge.
When i speak to GM , they told me to wait because tickets are done in the order of arrival
All my tickets have been created at the same time , so why 2 accounts are released and 3 are still waiting ??????
as always, no communication, no information.
What's the problem ?
what do i do to be flag ?
NEED INFORMATIONS !!!
once again, complain against appeal team and lack of communication
after doing the "right" request to appeals@trion ,
2 of my accounts were released :
Greetings .,
Thank you for your appeal inquiry.
We have reviewed your account and verified that you were banned incorrectly. We apologize for this error and we will use this information to improve our reports system so legitimate players such as yourself are not banned incorrectly going forward. We are working our hardest to get rid of as many of the illegitimate players as we are able to, but unfortunately this means that certain times our reports can be too restrictive and catch legitimate players. Again, we apologize for this inconvenience. The ban has been removed and you should be able to log in normally once again. Good luck and have fun in ArcheAge.
When i speak to GM , they told me to wait because tickets are done in the order of arrival
All my tickets have been created at the same time , so why 2 accounts are released and 3 are still waiting ??????
as always, no communication, no information.
What's the problem ?
what do i do to be flag ?
NEED INFORMATIONS !!!