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View Full Version : Tunneling Service blocked?



Westbrook
03-07-2015, 08:31 AM
Hello, I have been using battle ping because I'm from another country and all the U.S servers give me the "Gods have disconnected you" at the server selection. I was wondering if this is a issue with battle ping or you guys blocking it from the recent DDOS attacks.

foosball
03-07-2015, 09:12 AM
Hello, I have been using battle ping because I'm from another country and all the U.S servers give me the "Gods have disconnected you" at the server selection. I was wondering if this is a issue with battle ping or you guys blocking it from the recent DDOS attacks.

they are blocking Battleping and every kind of Proxy because of Gold Sellers.

Fasti
03-08-2015, 06:54 AM
Hello, I have been using battle ping because I'm from another country and all the U.S servers give me the "Gods have disconnected you" at the server selection. I was wondering if this is a issue with battle ping or you guys blocking it from the recent DDOS attacks.

Just to be sure, is the error happening before you can even pick a character, or you are on your server, pick your character, but get the error before entering the game world?

If you get the error before you can select a character, and have recently installed the PTS, follow these steps (http://forums.archeagegame.com/showthread.php?164550-The-Gods-Have-Disconnected-You-after-server-selection&p=1510218#post1510218).

If you can pick a character, but not get in the game, try these network troubleshooting steps (https://support.trionworlds.com/hc/en-us/articles/203372468-Resolving-Lag-and-Disconnect-Issues). If you use a router, try removing it temporarily (https://support.trionworlds.com/hc/en-us/articles/204186217-Removing-your-router), just to see if the issue continues. Does the error go away if you disable your tunneling service?

Also, since we did recently release a patch, make sure to go into any antivirus program you are using and add the full folder for Glyph to your exceptions list, even if you have done this before.