View Full Version : GM Fasti: Stuck at Splash Screen

03-15-2015, 06:50 AM
It may be easier if he is able to post directly so I can work with him directly. If it's not possible, can he submit a ticket (https://support.trionworlds.com/hc/en-us/articles/204400287-Contacting-Trion-Support)? The most common fix for the green splash screen issue can be found on this previous post (http://forums.archeagegame.com/showthread.php?143435-Stuck-on-Green-Splash-Poem&p=1442797&viewfull=1#post1442797). If he's already tried those steps, ask him to advise us of how many files he finds in that folder. Make sure he follows the steps in that post for finding how many files are located there. Ask him to post in that previous thread, if the issue continues.

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