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View Full Version : GM Fasti: I can not finish downloading the game ( Error #1004 )



DevTracker
04-18-2015, 11:30 PM
Ok lets try, look i in a new user of windows and try install Glyph but have another error ( error #5131:5 ) go try this new way and go see.PD: I not have MSE in my system Error codes in the 5000 or 6000 range are usually Windows errors, often with things like InstallShield, which allows applications to be properly installed. Try restarting your PC then check for any Windows Updates. If there are updates available, let those run first, then try the game installation again.With error 1004 meaning there may be some sort of data corruption, anyone who can conveniently run the installation again (without running into data use limits) may want to try that. Just make sure the game, and Glyph, are completely uninstalled (http://forums.archeagegame.com/showthread.php?180412-I-can-not-finish-downloading-the-game-(-Error-1004-)&p=1625551#post1625551). At that point, restart your PC with minimal background tasks (https://support.trionworlds.com/hc/en-us/articles/203364518-How-to-boot-system-into-clean-boot-state) running.While it is restarting, power-cycle your modem (https://support.trionworlds.com/hc/en-us/articles/203372468-Resolving-Lag-and-Disconnect-Issues). If you have a router on your network, and you can remove it temporarily (https://support.trionworlds.com/hc/en-us/articles/204186217-Removing-your-router), please do so, since we want to minimize the number of factors in place during installation.Let me know if you run into the same errors, or new ones, and I am reporting all this info back to the team for investigation.

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