View Full Version : Celestrata: Excellent reply from GM Botyx

06-29-2015, 09:10 PM
Hey there Evann! Really sorry to hear that you haven't gotten the Soulmare to drop as of yet. As our customer service team has explained, the mount is awarded on a random chance basis. However, we really do appreciate your feedback and your suggestion of setting up some sort of limit or improving chances for the number of boxes purchased. Now, as the issue has been explained by other members of the community and we have come to a consensus for the topic, I'm going to close this thread as the original question and intent has been answered.

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