View Full Version : Banned acct appeal thread

09-23-2015, 10:19 PM
This Thread is for APPEAL for Banned Accounts

Copy and paste your report reference number. And ask kindly (don't used harsh words) for follow up.

I would like to follow up my reference for my appeal. Original reference report number is : 358418

Its already past 24+ hours and I haven't got any response from the Appeal Team.

Looking forward to fast action. Thank you.

09-23-2015, 10:39 PM
Honestly this thread wont do anything, multiple are already open with people posting their reference numbers. Posting it in here wont speed up the process as they're going in order of when the ticket(s) were placed. I.E if someone had posted a ban appeal or a question before you, they will be a higher priority.

Best of luck getting unbanned though.

My Reference - #359449

09-23-2015, 10:54 PM
I think it okay if we make a thread only for appeals rather than do nothing. If I need to follow up every other 24 hours then so be it. Ill wait for 7 days or so. If there is no solution within that time frame, Ill prolly move on and look for another game.

09-23-2015, 10:55 PM

3 Days no reponse from the Appeal Team.

09-23-2015, 11:00 PM
You think this will work? I dont, but give it a try:

I would like to follow up my reference for my appeal. Original reference report number is : 351306

Its already the 6. day and I haven't got any response from the Appeal Team.

Looking forward to fast action. Thank you.

09-23-2015, 11:01 PM

1 day no response from the appeal team.

09-23-2015, 11:33 PM

1 day ban so far... hopefully it's not 5+ days like everyone else...

09-24-2015, 12:40 AM
how u get all the reference number? I write a email to appeals@trionworlds.com and dont get a answare or number.

What i do wrong? i write the email 26h ago. I cant log in on my 2 acc, so i cant write a ticket....

09-24-2015, 01:00 AM

Its been 4days already but no response, please response as soon as possible. Many thanks!! :)

09-24-2015, 01:13 AM

09-24-2015, 01:32 AM
Request #358701
Has been close to 24h now...

09-24-2015, 01:32 AM

4 days no reponse no information

09-24-2015, 01:58 AM
whats with this mass ban? i got banned also , its been 4 days without answer , whats the reason this is happening to all of us? i`ve been using 2 clients at once , maybe this is the reason? i hope i`ll get my acc back cause i`m 100% sure i didnt break any rule

09-25-2015, 06:45 AM
anyone got any response? or anyone was unbanned yet?

09-25-2015, 07:25 AM
Archeage hamsters doesn't care at all. My friend was still banned and no word from this what so ever "Appeal Team". They banned you in a second, then you will wait for an eternity for replies.

09-25-2015, 12:02 PM
I saw this from the Ban Thread also. This is from TrionBrasse - Director of Community Relations


Heya folks... CS is currently SWAMPED with tickets, and we know that response time is much slower than usual.
They have recently hired and trained additional CS representatives, so we hope to see the ticket queue become more sane, soon.

We are seeing an uptick in the number of people who feel they have been unjustly banned recently as well. Mistakes do happen on occasion, and PLEASE encourage those affected to file a request with appeals@trion.com PLEASE PASS IT ON. CS has identified several bans that have been reversed already, and we are always seeking to improve this process.

Hang in there!

09-25-2015, 08:04 PM
Going on 4 days here soon


I dont know if this will speed up the process but i am down for anything i hope they are able to look into these soon. I know they have alot of people that they say were definatly banned for good reason but i hope they look into the people on the forums since the people that are here are people that want there stuff back for good reason.

09-26-2015, 11:35 AM
I got ban today, rly no reason, or mayby stealing fortuna vien is reason! lol
My request (364878)
and other account request (364862) Please Trion Unban! im not ,,hacker,, ,,Bot,, Exploit,, etc...

09-26-2015, 12:59 PM
I really hope there making some progress....

09-28-2015, 11:33 PM
Banned on 09.23.15 UNBANNED today 09.29.15 (7 Days)

09-29-2015, 10:43 AM
No answer yet... please Trion!