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View Full Version : TrionBrasse: No responce from trion in 7 days



DevTracker
09-25-2015, 11:30 AM
Heya folks... CS is currently SWAMPED with tickets, and we know that response time is much slower than usual.They have recently hired and trained additional CS representatives, so we hope to see the ticket queue become more sane, soon.ALSO:We are seeing an uptick in the number of people who feel they have been unjustly banned recently as well. Mistakes do happen on occasion, and PLEASE encourage those affected to file a request with appeals@trion.com PLEASE PASS IT ON. CS has identified several bans that have been reversed already, and we are always seeking to improve this process.Hang in there!Brasse

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