View Full Version : Can't create account

01-12-2017, 07:25 PM
I play on the EU server and I'm trying to make an NA account but I can't. The fresh start servers are grayed out.

01-13-2017, 12:55 AM
Hey there. Are you attempting to create a new character on NA? If your EU characters are on a legacy server you will be unable to create an character on NA Fresh start servers. You will have to create a fresh account that has never logged into legacy servers in EU or NA. If you are still having issues please submit a ticket at the link below for further assistance. https://support.trionworlds.com/hc/en-us