View Full Version : Support ticket yet to receive response in almost a week

01-18-2017, 12:27 PM
I have submitted a support ticket on Friday and have yet to get any sort of response. Is anyone else experiencing this delay in their tickets?

01-18-2017, 12:46 PM
Our response times have been much longer than usual due to the amount of tickets currently in our queue. Our CS team is working as fast as they can (including extra hours) to get caught up as quickly as possible. We appreciate your patience!