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View Full Version : Fasti: Error #1013



DevTracker
06-14-2017, 07:10 AM
Hey there,While it's not always the case, often it seems that errors in the 2000s indicate something is blocking the authentication of your game from somewhere on our side while 1000s indicates something like a permissions error.To try to fix this as quickly as possible please be sure to include in your ticket when this started, when the last time you successfully logged in was, and if anything has changed in between (Windows update, new antivirus program, etc.)If not, let's try a quick thing:

Restart your computer for us.
When it restarts try these troubleshooting steps (https://support.trionworlds.com/hc/en-us/articles/203364498).
If the problem continues, update your ticket to explain that you tried those steps.
Thanks!

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