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Desiac
11-29-2018, 06:49 PM
It seems like multiple people are having issues and I just got one today - one of my accounts had 30 days patron left - but log in and no patron buff and not getting any patron rewards - I popped 2 apex - now have 60 days of patron showing and still after 7 hours no patron status. I put in a ticket before and after popping the apex.

I really would like to see some support not just for myself but everyone who has been waiting weeks without it!

Branden
11-29-2018, 07:15 PM
i have been waiting for a month long for the support to fix my issue and it still not resolved hope you have patience

blizplix
11-30-2018, 08:20 AM
My house going to demo tomorrow still no reply from support ticket. They should reply something if they made something a change about patron.

RoseAlexis
12-06-2018, 07:57 AM
Hello I'm reporting here in the forum, because I'm already no patron for over 20 days and the support is insufficient to at least do not care. It started about 20 days ago, despite paying regular players, I had no game. After about 3 tickets I got my patron again, which was lost again after 3 days. Since then, I have been trying to contact support. However, so far has not come to a standstill. Since then I've lost all the bonuses like the loyalty token, Jakeson token and logintrager from last month. I'm about to stop playing the game and get the money back for not having done the job. My ticket numbers are 1. 1165892
♥♥♥♥ ♥♥♥2.♥♥♥♥♥ 1163070
♥♥♥♥ ♥♥♥3.♥♥♥♥♥ 1161406
♥♥♥♥♥ ♥♥4.♥♥♥♥♥ 1160617
♥♥♥ ♥♥♥♥5.♥♥♥♥♥♥ 1158900
Maybe it would be possible that a responsible person from the forum could take care of it.

groggsche
12-06-2018, 08:10 AM
Same Issue, I payed for 60 days and on the Glyph page it's all fine but in-game i got no Patron. My Ticket Number (1165901)

groggsche
12-07-2018, 09:10 AM
Yesterday I logged into the game and saw I don't have the Patron buff. I went to the Shop Site and saw i have still 30 days of Patron left. I deceided to buy another 2 Apex ingame to "refresh" the Patron (I thought maybe it was just a bug...) and got another +30 days. Now i have 60 days of Patron on the site but still nothing in-game... My houses and farms will burn in a few days, please do anything!!

Ticket ID: 1165901

Groggy / Jakar

groggsche
12-07-2018, 10:14 AM
It seems like multiple people are having issues and I just got one today - one of my accounts had 30 days patron left - but log in and no patron buff and not getting any patron rewards - I popped 2 apex - now have 60 days of patron showing and still after 7 hours no patron status. I put in a ticket before and after popping the apex.

I really would like to see some support not just for myself but everyone who has been waiting weeks without it!


exact same issue for me, same story :S




^^got solved today for me

Xthos
12-10-2018, 12:07 PM
My wife had this bug, we got no response for a long time, we had to use our credits to sell the characters land to other characters that still had patron. Characters seem to be losing patron when the 30 day timer is ticking over. I lost it today now on one of my guys that had 59 days left when I went to look today. If the rate of response holds up, I will have to now sell his land, and risk fighting others for my land when it goes into demo (credit lands and such that can't be sold).


I would advise people to start prepaying the maximum time, I thought about doing it, but I figured they would get this fixed and it won't happen to me....Well it did and I didn't do it.

popalong
12-10-2018, 02:27 PM
Sadly, its not just that. My main lost its patron status with 188 days remaining. #1166833 No response yet.

And I still have an unanswered ticket over a month old for credits that never got applied to my account. #1157668 Patron is gone here too now.

Best. Customer. Service.

Desiac
12-12-2018, 01:37 PM
You see all of these threads about people who have paid for patron and have lost it with 30-90 days left on their accounts and still nothing is being done - tickets are not being answered and no acknowledgement anywhere that there is something wrong and you are working on it. Patron isn't something you can be patient on. Most if not all of us have land that isn't easy to get any longer due to you cramming everyone onto 2 servers. We need help and we need it now.

Xthos
12-12-2018, 01:56 PM
People keep posting, and nothing is being done. I will have to use credits and sell my land if nothing is done by tomorrow, then I will have to demo land and hope not to lose it. Lost loyalty, login stuff, time on event....Not even a response to my ticket.

Are we here alone? Does only the forum admins exist anymore? Pretty crappy way to treat people that have been here since (before) launch.

groggsche
12-12-2018, 06:36 PM
Problem solved today, have my patron again (after i sold all my buildings...)

Desiac
12-13-2018, 10:12 AM
Same - got ours back today as well - they must have found the bug and squashed it

popalong
12-13-2018, 11:23 AM
show offs! I'm still waiting. ;(
but seriously, congrats!!

TenDesires
12-15-2018, 04:45 PM
The same thing is currently happeneing to me, as of today.

Hansssss
12-17-2018, 09:17 PM
-Bump-

Ticket #1167755
Ticket #1167751

(Urgent)
Accounts still has 30days of patron but no patron buff ingame and plots are demo-ing soon any admins around to help oversee it

Hansssss
12-17-2018, 09:20 PM
Ticket #1167755
Ticket #1167751

(Urgent)
Accounts still has 30days of patron but no patron buff ingame, tried repurchasing thru apex and swipe still didnt work and plots are demo-ing soon any admins around to help oversee it:mad::mad::mad:

Nicopot
12-18-2018, 05:17 AM
Hey,

same problem today, I have 30 days on website but no patron buff inGame ! please fix this BUG

Ticket # 1168512

Nicopot
12-18-2018, 07:36 AM
Hello,

I have 30 days on website but no patron buff inGame ! please fix this BUG, I need to pay my taxes
Ticket # 1168512

Hansssss
12-18-2018, 08:01 AM
-bump-

Zuesprime
12-18-2018, 04:49 PM
Same here 58 days left on patron but in "FTP" status

Ticket # 1168410

Hansssss
12-19-2018, 01:20 AM
-bump-

Carendash
12-19-2018, 04:28 AM
Hey Hanssssss,

i want to remind you that there are guidelines still existing for the forums.

12. Please don't bump threads to keep them on the top.
Bumping a thread without adding content to the discussion (such as posting "bump" or "X") is not allowed. If you wish to discuss a topic, please consider opening a new thread.
As that being said, i want to refer you to the Delay Announcement (http://forums.archeagegame.com/showthread.php?347271-Customer-Support-Delay-Notice&p=2721233#post2721233).
We understand that you want your ticket to be solved and ask you to keep these guidelines in the future.
Therefore i will close this thread.

Thanks in advance
Carendash

Nicopot
12-19-2018, 10:53 AM
@Carendash, why support do not prioritize tickets according to the gravity ?

-> Login bug and patron Bug need a quick intervention after losing all lands and all contents of chests there will be nothing more to do ...

You will lose a lot of players very quickly if you can't manage and prioritize the problems on the game..

Carendash
12-20-2018, 04:46 AM
Hey Nicopot,

we are working our way towards all those tickets that have been submitted and understand the frustration that's been coming up. Numberous Tickets have been solved now and we still are catching up.
Right now we can just ask you for some more patience.

Carendash

Hansssss
12-21-2018, 04:52 PM
@Nicopot, any fix for you yet? cause mine not and plots left 1-2days left its so sad the situation now

Ticket #1167755
Ticket #1167751
BTW

Nicopot
12-22-2018, 05:50 AM
Hi,

Still nothing for me, everything is going to despawn soon and I can not sell the lands linked to the account, or the contents of a vault full of bound object.

I try to refresh the subscription buff with the APEX pass but without success, i have 56 days of remaining subscription but nothing at stake.

We will soon lose everything and no GM help. Sending a ticket, mp the GM on the forums, or even posting here does not change anything because they read tickets from the oldest to the newest without worrying about the severity of some tickets.

some had the same problem 2 weeks ago, the buff was repaired after 3 days maximun, after the weekly reset I think.

Personally if my request is not resolved and I lose everything, it will announce the end of Archeage for me (after 4 years of fidelity). #depressed

Nikkimartines
12-22-2018, 06:18 AM
Nicopot, the contents of the bound chests should get mailed to you when land gets demoed (22 hours later). I know it’s a small consolation but at least that won’t be lost.It’s a terrible situation to be in.

Yay
12-22-2018, 06:41 AM
My patron status is gone as well! I got 56 days left.

Yay
12-22-2018, 06:42 AM
My patron status is gone as well! I got 56 days left.

Ticket ID: 1169730

Yay
12-22-2018, 12:54 PM
@Carendash May be you fix our PAID accounts or sup ?! Due to the ticket quene we would have to wait another four weeks. This cant be for real.

Yay
12-22-2018, 11:01 PM
Still no patron buff. They take our money and time for nothing.

Zuesprime
12-23-2018, 11:45 AM
Yeah still waiting on my patron status as well. was at 59 days left when I first made a ticket now at 53 days left and still in "FTP" status #1168410

Yay
12-24-2018, 12:19 AM
Looks like they don't give a fck

Hierarch
12-24-2018, 04:52 PM
This is bad guys, this should be fixed ASAP. Aint this your income?

Hansssss
12-24-2018, 06:25 PM
still no fix yet for day?? oops not days now weeks 1-2

Ticket #1167755
Ticket #1167751
BTW

Kalizy
12-25-2018, 07:27 PM
In this account I should have Patron until January 24th. I log in and I don't have Patron.
I bought 30 days more of Patron and it still doesn't count.
Please fix this issue as soon as possible because in this account I have properties.

Thank you.

Nikita0143
12-25-2018, 07:43 PM
Sorry to see this is still happening. Happened to me and my husband both a couple weeks ago. They got mine fixed after 2 weeks and his after a few days (was all on the same day) so I was hoping they found out what was wrong and got it fixed completely - sadly doesn't look that way and we are all still in danger of it happening again.

Nicopot
12-26-2018, 08:51 AM
hi, still nothing support any reaction.

To all those who have the same bug as me, you can see that nothing changes you pay a subscription on ArcheAge and in the end we do not benefit!

It is inadminable they can not do anything, at this rate the next merger will happen very quickly and the end of ArcheAge too

Yay
12-26-2018, 11:11 PM
Same. Still NOTHING. Paid for Patron and get nothing.

Ticket Number: #1169685

DSHEP
12-28-2018, 09:12 AM
Request #1171073

TenDesires
12-28-2018, 10:50 AM
Two of my lands are getting demolished in 8 days. I can hope.

Carendash
01-02-2019, 09:36 AM
Heya,

There have been a lot of reports regarding patron issue lately.
In order to help us track the affected accounts, please read this thread carefully.

If you are affected by the ongoing patron issue, please post your in game-name and server as a reply to this thread with the account linked to the game.
For example:
If you are playing with the account John Doe, please login with the same John Doe account on the forums.

The data will be forwarded to the rest of the team and we will post updates as we get them.
Please keep in mind that we won't give away any personal information or steps we took on a specific account due to privacy reasons.

Please ONLY post in this thread if you are affected by the patron issue!

Carendash

babycannon
01-02-2019, 10:54 AM
Ticket #1166833 posted Dec 10th, closed by the illustrious "Auroria" at support with no resolution.

in-game names :
Nem, Nemigazi on Aria server
Duress on Taris server

*continues not holding breath waiting for support that never comes*

enlaminion
01-02-2019, 12:08 PM
larderminion aria ticket number 1170050

MrSerdzas
01-02-2019, 12:10 PM
Serdzas and Barbora in ezi server

TenDesires
01-02-2019, 12:37 PM
In-game name: Ginkan
Server: Kadum

Ticket 1168003

xaux
01-02-2019, 12:43 PM
In-game Name: Ninamis
Server: Taris
Had to buy patron becuase I needed it after my patron days magically disappear.

Miniblack
01-02-2019, 12:57 PM
In-game Name : Miniblack
Server : Taris
I had only 154 days of tribal players out of 180

borderjumper
01-02-2019, 02:06 PM
In-game Name: Borderjumper
Server: Aria
ticket id : 1156069
ticket put in on october 30th have never gotten a response back

Zuesprime
01-02-2019, 02:34 PM
In game name Dacks
Server : Kadum

ticket # 1168410

Yay
01-02-2019, 03:00 PM
In-Game Name: Physx
Server: Ezi
Ticket ID: #1169685

I had 56 days of patron left, but the ingame (patron) buff disappeared 12 days ago.

DSHEP
01-02-2019, 06:31 PM
In Game: Nikon
Server: Kadum
Request #1171073

Tadeas
01-02-2019, 06:48 PM
Ingame Name: Tadeas (Server: NA-Aria)
Walterd (Server: EU-Taris)
Ticket ID: #1167751

At least 2-3months of patrons bought to test if its a bug and still no patron buff ingame.
Please solve asap!!

UPDATE: Patron on account has been restored with the days/months of patron that was lost. No compensation yet still awaiting for it.

Bizkaia
01-02-2019, 06:52 PM
Ingame Name: Bizkaia (Server: NA-Aria)
Walterr (Server: EU-Taris)
Ticket ID: #1167755

At least 2-3months of patrons bought to test if its a bug and still no patron buff ingame.
Please solve asap!!

UPDATE: Patron on account has been restored with the days/months of patron that was lost. No compensation yet still awaiting for it.

Frewer
01-02-2019, 09:55 PM
In-Game: Alteratorix
Server: Taris
Request #1161391

Problem since November 22, 2018 11:40

Visaramortiferum
01-03-2019, 10:05 AM
Visaramortiferum
Server Jakar

Lunattack
01-03-2019, 10:44 PM
In Game Name: Makabeo
Server:Kadum
Request # 1130277

Hello, I stopped getting patron on November 4th 2018, even though my current subscription is supposed to expire in March, I've sent a bunch of tickets regarding the same issue but only got automated system emails in return, tonight I find that not only I don't have that problem solved but my subscription got shortened by almost a month. I hope you guys can help me with that, is not fair that I don't get the stuff I'm paying as well as have my subscription shortened.

Hope you guys can help me with that issue.

Nicopot
01-04-2019, 03:09 AM
In-Game Name : Denesco
Server : Taris

Ticket # 1168512
Patron bug start : 16/12/2018

HALCON
01-04-2019, 05:38 AM
In-Game Name : Halcon
Server : Jakar

Ticket # 181825
Patron bug start : 03/01/2019

Extra info:http://prntscr.com/m2yt4i

shinjitsu
01-04-2019, 07:15 AM
In-game Name: Shinjitsukonton
Server: Kadum

Ticket # 1176047
Started Jan 1, 2019

Angelnao
01-04-2019, 02:03 PM
In Game: Petal
Server: Ezi (EU)
Request #1169062
No credits received for APEX.

Osseric
01-04-2019, 07:23 PM
In game name: Osseric
Server Name: Kadum
North America Service

Issue ongoing for nearly 21 days beginning 12/15/2018 Patron purchased for 60 days.
1168236 Opened as a request on 12/16/2018

Badd
01-05-2019, 12:03 AM
WTB an actual post from a GM explaining why the server transfers aren't working and why we still haven't gotten a refund for our missing credits.

Verite
01-05-2019, 10:13 PM
In-Game Name : Ortie
Server : Taris

Visaramortiferum
01-06-2019, 06:22 AM
6.11.2018 i miss my Patron
1164290
Visaramortiferum
Server: Jakar

and we wait more month!

Kalizy
01-07-2019, 06:02 PM
In-Game name: Zeenat
Server: Aria

I have this issue since December 24th, purchasing Patron and don't having it. Please fix this because I have properties in this account.

choppychops
01-09-2019, 01:06 AM
In-Game Name: Whinnie
Server: Aria
Ticket ID: #1160510

Zokorah
01-09-2019, 03:00 PM
In-Game Name: Zokorah
Server: Taris
Ticket ID #1185379

Zuesprime
01-09-2019, 03:06 PM
From my ticket on 12-17-2018 #1168410 As of today I have patron status again so thank you for fixing it. To everyone else I hope your tickets get resolved as well.

Thomasdraven
01-09-2019, 03:07 PM
In-Game Name: Thomasdraven
Server: Taris
Ticket ID: ANFRAGE #1185384

Uzal
01-10-2019, 03:10 PM
In game: Taranis
Server: Aria

I stopped playing before the merge.
with that I lost the desiners of my lands, I would like to know if it is possible to recover them or if you could reset the lands that I can take on account.

Melande
01-11-2019, 02:50 AM
Server Jakar
1158527 Stammspieler vor 1 Monat Offen
1162745 Stammspieler vor 1 Monat Offen

Hinamorie
01-11-2019, 06:02 AM
In-Game Name: Hinamorie
Server: Jakar
Ticket ID: -

Buy Patron Jan 11.01.2019 at 1 p.m but it dont appears(but 30 days running on site).

Ironqueen
01-11-2019, 06:40 AM
in game name: Ironqueen
Server : Jakar

Active patron, but no patron in game

Ganigbang
01-11-2019, 06:52 AM
Gan gbang
Kadum

Lymah
01-11-2019, 06:56 AM
Lymah server Jakar and Buba server Taris (same account)

30 days of patron left on the website but no patron benefits in game, hope you will solve it asap I don't wanna loose houses etc!

Grreenn
01-11-2019, 07:16 AM
"In the next few weeks, the support will not be able to answer all the tickets in the usual haste. During this time we would very much like to ask for your patience; please open only one ticket for every request and wait for an answer. Please accept our sincere apologies.


Due to some technical issues, to unsubscribe from the newsletter, please come to this page https://glyph.trionworlds.com/account/profile/edit-optins-flow.action (this requires log in). You can also submit a ticket using this support system. We regret the circumstances and endeavor to answer your inquiries as soon as possible."
this some joke or what?!!?!??!

Silenthunter
01-11-2019, 07:31 AM
In-Game Name: Flamehunter
Server: NA-Aria
Ticket ID:#1185671
30days active patron but no patron ingame

Silenthunter
01-11-2019, 07:32 AM
sry for 2x post (dont know how to delete it)

Firetail Taevarth
01-11-2019, 08:31 AM
https://support.trionworlds.com/hc/en-us/requests/1185700

I JUST logged back in today and i find myself having no patron despite having 60 days on my account, PLEASE fix this ASAP.

server: Kadum
Ticket ID: #1185700
IN-game Name: Kharjo

dwarfie
01-11-2019, 09:07 AM
server: Kadum
ticket nr : 1185643
name: dwergje
30days active patron but no patron ingame

adhna
01-11-2019, 09:34 AM
In-game name: adhna
Server: taris

tandamaa
01-11-2019, 09:41 AM
In-Game Name:Tandamaa
Server: NA-Kadum
Ticket ID:#1185722
30days active patron but no patron ingam

Wattebausch
01-11-2019, 09:43 AM
server: Aria
ticket nr : #1185761
name: Wattebausch
30days active patron but no patron ingame

vindiaz
01-11-2019, 09:50 AM
Character name Vindiaz
Server kadum

paid for 30 days patron on 1/2/19. account shows 30 days left. in game I have no patron. Ticket# 1185739

Copcop
01-11-2019, 09:51 AM
In-game name : Brucelee
Server : Ezi
Ticket ID : 1185665

No patron buff in-game but 60 days in the website (30 days from me i bought in 10.01.2018, 30 days from patron voucher to resolve issue).


My problem is solved after 24 hours...
Thanks,

Smokedironmade
01-11-2019, 09:54 AM
In-Game Name: Lawson
Server: Nui
Ticket Nro: #1185766

No patron buff in-game but 60 days in the website.

IlovearcheageS2
01-11-2019, 10:01 AM
In-game name :EU Kyrra labor 3000/2000 and NA 1500/3000 lol
Server : Jakar (EU)
Ticket ID : #1185728

No patron buff in-game but 30 days in the website (30 days from me i bought in 11.01.2018, 30 days from patron voucher to resolve issue).

Mayame
01-11-2019, 10:06 AM
Ingame Name: Mayame
Server: Taris EU
Ticket ID: 1185725
Pay for 180 days, but no patron buff ingame

MechTrooper
01-11-2019, 10:13 AM
In-Game Name: Troopman
Server: Aria
Request #1185720
Credits used to purchase 30 Day Patron: While Account on Website states Active, In-Game AA Patron Buff not applied = No Patron Benefits :(
Re-Log does not fix.
Glyph Restart does not fix.

Antaya
01-11-2019, 10:43 AM
Ingame Name: Antaya
Server: Taris EU
Ticket ID: 1185740
Pay for 30 days, but no patronbuff ingame

Muwth
01-11-2019, 11:09 AM
********* Thank you for fast service on this issue ****************

North America Server
Nui (Fresh Start)

Glyph:
Status: Active
Active Time Remaining: 30 Days

All Patron subscription benefits inactive in-game.

Thank you in advance for address this issue.

In-game name: Phewphew

Aericura
01-11-2019, 11:27 AM
Ingame Name: Aericura
Server: Taris EU
Ticket ID: 1185754
Bezahlt für 30ig Tage,habe keinen Ingame Patronbuff mehr, seit 18.30 Uhr.
Erwarte schnellstmögliche Klärung und Entschädigung.

korin
01-11-2019, 11:35 AM
Character
Ingame name Korin
Server Jakar
Patron active 30 days on webpage but missing ingame

puchiko
01-11-2019, 11:39 AM
Character name Puchi
Server Jakar
Patron active 30 days on webpage but missing ingame

Kristian
01-11-2019, 11:45 AM
Ticket: 1185729
Server EU Jakar
Name xzxzxzxzxzxzxzxz

Server NA Kadum
Name: zxzxzxzxzxzxzxzxzxz


Patron for 12 month aktive - no ingame. i not will lost my land! i need back my stolen labor!

UPDATE: Thanks for Help, my patron is back.

somethingswrong
01-11-2019, 11:52 AM
In-Game Name: Leader
Server: Ezi
Ticket ID #1185765

Patron active 30 days on webpage but missing ingame

update: it's fixed now :)

Crutheo
01-11-2019, 12:21 PM
Name: Crutheo
Server: Jakar


Patron active 30 days on webpage but missing ingame

slyBoots
01-11-2019, 12:35 PM
I am writing on behalf of my friend because he cant reply to this cause he is getting site errors.
1 account:
Name: Camel
Server: Jakar

2 account:
Name: Deepinside
Server: Jakar


Patron active 30 days on webpage but missing ingame

kiarra
01-11-2019, 01:10 PM
In Game: Kirra
Server: Taris (EU)
Request #1185779
Active Time Remaining: 60 Days
Patron bug start : 11/01/2019

Benfica
01-11-2019, 01:23 PM
In Game: madmdk
Server: Taris (EU)
Request #1185683
Active Time Remaining: 30 Days
Patron bug start : 11/01/2019

Patron active 30 days on webpage but missing ingame

kknd
01-11-2019, 01:29 PM
In Game: kknd
Server: Taris (EU)
Active Time Remaining: 30 Days
Patron bug start : 11/01/2019

Patron active 30 days on webpage but missing ingame

adhna
01-11-2019, 01:32 PM
in game : adhna
serveur ; Taris (EU)
active time remaining 30days
patron bug start 11/01/2019

Your request (1185776)

patron active 30days on webpage but missing in game

Corsicola
01-11-2019, 01:35 PM
Server : Taris (EU)
Name : Corsicola

30 Days Active on Glyph, nothing in game.

Lessoth
01-11-2019, 01:38 PM
In Game: Lessoth
Server: Jakar (EU)
Request #1185764
Active Time Remaining: 60 Days
Patron bug start : 11/01/2019

Octaviah
01-11-2019, 01:55 PM
(have to log alt acc to add the info sorry you can delet this post)

Reginaah
01-11-2019, 02:20 PM
In Game : Reginaah
Server: Jakar (EU)
request: 1185795
active time remaining 60 days
Patron bug start : 11/01/2019

Katraa
01-11-2019, 02:34 PM
In Game : Katraa
Server: Aria (NA)
Active time remaining: 214 days

Conspiracytheory
01-11-2019, 02:39 PM
in-game name Conspiracytheory
NA server - Aria
EU server - Taris
Ticket #1185798

Fisheye123
01-11-2019, 02:50 PM
In game name: Fisheye
EU Server: Jakar
Buff disappeared today, had 1 month patron left, in addition some of my gear is locked in slot, and can not be moved for upgrade or anything else.

Maia
01-11-2019, 03:01 PM
Demande #1185816
Maia
Server jakar

virusvip1987
01-11-2019, 04:05 PM
In game name: Virusvip
EU Server: Taris

Muwth
01-11-2019, 04:07 PM
In-game name is

Phewphew

Warlinaa
01-11-2019, 04:11 PM
Server Aria
Ticket number = 1185831

Yay
01-11-2019, 04:20 PM
In-Game Name: Physx
Server: Ezi
Ticket ID: #1169685

I had 56 days of patron left, but the ingame (patron) buff disappeared 12 days ago.

It's great you fixed it. But as you noticed I was without patron for three weeks. Which means I lost A LOT of labor, loyality tokens, login bonusses and time! People always crying for compensation. Kinda often for ridiculous reasons. But don't you think a compensation is more than appropriate in my/our case ??

Best Regards.

Narco19
01-11-2019, 04:43 PM
In-Game Name: Narco
Server: Jakar
Ticket ID: #1185839

Conspiracytheory
01-11-2019, 04:48 PM
.

Warlinaa
01-11-2019, 04:50 PM
I for one am hoping that they put a priority on this...

Niirti
01-11-2019, 04:55 PM
In Game Name: Niirti
Server: Jakar (EU)
Ticket #1185840

Warlinaa
01-11-2019, 05:10 PM
So good news! they seem to have fixed it in record time! :D

I posted my issue one hour ago

Thanks Gamigo :)

Narco19
01-11-2019, 05:12 PM
Me too
Thanks Gamigo

Aericura
01-11-2019, 06:16 PM
Zwischenstands-Meldung, mein Stammspieler Status wurde zum Daily Reset (01.00 Uhr) wieder hergestellt.
Vielen Dank für die schnelle Reaktion des Support Teams.
Ich wünsche Ihnen noch ein angenehmes Stress freies Wochenende.

Cherryshadow
01-11-2019, 10:12 PM
In-game name: Cherryshadow
Server: Ezi
İ need to buy patron my apex gone :(

Cicikitty
01-11-2019, 10:20 PM
hello my account banned idk why somone check pls 1164565

sJEF
01-11-2019, 11:24 PM
Hello,

I am sorry for creating this thread, while we have many of them here. I have Request #1161391 from 22. 11.2018 about missing patron purchased via credits, where I try to fix it myself by adding subscription plan.

The point is, that in Glyph I have patron status, but not in game.

I was wondering that the money from PayPal you accounted immediately, because all other games I am playing are charge you when the billing period become and no 2 months before it. At one moment I was able to see that I have both times (Subscription plan and Apex purchased game time) together. Later same day I stopped the pan of year subscription to avoid that I will forget it in future, because Patron in game was still not coming. And there start the surprise, patron time was cut to 60 days.

Since this time the patron is still not working. One of your CM try to help me and it was working for a while. Another one was assured me, that customer support will contact me (3 times I get information that my ticket was given to be check).

When I try to solve this problem at least via PayPal dispute to get money back, because we are out of support I got from your employees information that you change procedures and it will lead to permanently disabling account. So I had to cancel it.

I try all ways for help, I send letter to Gamingo office, e-mail to XL, Gamingo and Trion, try to call on the phone line showed in PayPal (disabled number btw, great thing), send message to all CM on this forum. I got help here, which allowed me to continue playing for a while, but the situation is back. I even try to buy another 30 days patron via credits, but this didn’t work as well.

I kindly ask you to provide me direct contact to your customer support which will really work. You are providing services by the TOS and you are violating them. Two months are really long time to solve problem like this and those tickets should have higher priority than respond to missing compensation package (and even this was doing with copy paste respond and tickets were instantly closed without reading topic).

Since those period you cost me a lot of time while was trying to get help. You still own me 84,99 EUR as well as missing patron time and benefits from it. And I really don’t feel any effort from your side. And I am double surprised if I can see on the forum that tickets with higher number 1185831 and 1185839 (almost 20 000 tickets after me) were resolved.

So I kindly ask you to finally do something.

Thank you in advance

Mayame
01-12-2019, 03:50 AM
Hy, check my acc and my Patron status is back to. Thanks for helping.

whyveern
01-12-2019, 06:09 AM
In-game Name: Whyveern
Server: Taris
Ticket ID: #1185717
Disappeared 3 month patron

Miniblack
01-12-2019, 06:16 AM
In-Game Name: MiniBlack
Server: Taris EU
Ticket ID: -

Buy Patron 08.05.2019 at 10 p.m but it dont appears(but 180 days running on site).

Antaya
01-12-2019, 06:19 AM
Ingame Name: Antaya
Server: Taris EU
Ticket ID: 1185740
Pay for 30 days, but no patronbuff ingame

Patron is back, thx.

sJEF
01-12-2019, 10:19 AM
Patron is back, thx.

Hi, I just would like to know if they added you missing patron time to the pool, or just give you the ingame buff. Thank you in advance for reply

CavemanSean
01-12-2019, 01:25 PM
Not an ideal solution bud, but an idea?

If you did pay via paypal a good way to get their attention would be a charge back (as this would prompt Paypal to contact them) simply say you didn't get what you paid for and leave it at that?

shinjitsu
01-12-2019, 04:38 PM
Its good that some of us has been helped. Unfortunately, it has been 12 days on my ticket with no response ( though it appears that others had longer). And now I may lose my properties in seven days if it is not fixed soon. Please hurry.

zenninpo78
01-12-2019, 09:53 PM
Purchased a Relics of Hiram pack and it gave me Credits , but nothing else.
If I wanted to pay for just credits I could have gotten a lot more..fix.

Kalikai
Nui: Server

sJEF
01-12-2019, 11:42 PM
Not an ideal solution bud, but an idea?

If you did pay via paypal a good way to get their attention would be a charge back (as this would prompt Paypal to contact them) simply say you didn't get what you paid for and leave it at that?I start PayPal dispute and lead it to the escalation procedure, because they even didn't react on it. From here I got another contact info for them, but even this was not working. And in 4th day after escalation (the time when seller is contacted by PayPal) I sent private messages to whole forum staff, because only few days left to lose whole claimed land and I recieved information that if they will refund me, i will get the account ban. I have all premium farm on this account as well as other property and it should be pretty hard to dispute with them if they are not able answer you.

So one of CM help me with providing ingame buff manualy with idea, that this should kick on the procedure. This didn't help, but at least I save my farms. And I am glad that now they are owned by EU company, because it is much more easier to enforce the rights through judicial proceedings. And because its my job, I will consider about it at the end of second month.

But thank you for idea, many players don't know this benefit of creating dispute at paypal and if they will not continue in playing the game and this should be solution for them.

sJEF
01-12-2019, 11:50 PM
Its good that some of us has been helped. Unfortunately, it has been 12 days on my ticket with no response ( though it appears that others had longer). And now I may lose my properties in seven days if it is not fixed soon. Please hurry.

I really don't understand the logic of Customer support, your ticket is # 1176047 while #1185839, 1185831, 1185740 are resolved, as we can see in this post.

So it is doing by newest first?

Kristian
01-12-2019, 11:55 PM
Pls post here your charaktername, server und EU or NA. We will help you!

http://forums.archeagegame.com/showthread.php?347576-Patron-Issue-Account-Information-needed

sJEF
01-13-2019, 02:33 AM
Pls post here your charaktername, server und EU or NA. We will help you!

http://forums.archeagegame.com/showthread.php?347576-Patron-Issue-Account-Information-needed

This I have as well and what can I see? Ticket with later date of creation are solved and mine is still waiting :)

Rosetyler
01-13-2019, 04:50 AM
In Game Name: Haldir
Server: Jakar
Ticket ID: # Anfrage #1185828
since 11.01.2019 Tribe player - status loss

Xjenovalifex
01-13-2019, 12:36 PM
IGN : Karasha

Ticket ID : 1186227

Server : Kadum

Gman09
01-14-2019, 02:09 AM
In-Game Name: Peak
Server: Kadum
Ticket: #1186127

Lost patron status yesterday with 29 days remaining.
This is the second time this has happened to my account.

Filana
01-15-2019, 06:28 AM
In-game name: Filana
Server: Taris

Ticket 1165096

that's from december

Filana
01-15-2019, 06:32 AM
In-game name: Filana
Server: Taris

Ticket 1186471

this is january (patron still 30 days)

shinjitsu
01-17-2019, 06:25 PM
It has been 17 days on ticket# 1176047 and as best I can tell no one has looked at it ever. Patron will not renew. I will lose my properties if this not fixed within a couple days.

sJEF
01-18-2019, 05:43 AM
It has been 17 days on ticket# 1176047 and as best I can tell no one has looked at it ever. Patron will not renew. I will lose my properties if this not fixed within a couple days.Wish you luck mate, but better to prepare property transfer. I am waiting since November 22, 2018 11:40...

Ariad
01-18-2019, 08:38 AM
At the glyph account I have patron for 30days and ingame I am without. Just loaded one more month - now I'm with 60days on glyph and still no patron ingame
In-game name : Ariadni
Server : Kadum

Ticket :1187147

Yukizu
01-18-2019, 08:51 AM
REQUEST #1187151 posted 18 gen 2019

In game name: Thera on Jakar server

Yukizu
01-18-2019, 09:39 AM
Ticket ID: #1187151

Phyli
01-18-2019, 09:48 AM
REQUEST #1187163

ingame nursenaughty on Taris eu server

Keikoayano
01-18-2019, 10:05 AM
REQUEST #1187170

Keikoayano on Kadum.

mb24064
01-18-2019, 10:26 AM
Snafu
Aria
No patron in game
#1187253

Azaila
01-18-2019, 10:43 AM
In game name - Azaila
Server- Aria
REQUEST #1187175
30 active days left ticket started today

kiju
01-18-2019, 11:03 AM
Paipaisenpai on Tari (EU)

EDIT: I had patron on the next day. Thx if a GM fixed it :D

RomyOne
01-18-2019, 11:09 AM
Request #1187150
ArcheAge

Today at 17:37
Patron not active, I pay again for more 30 days and nothing happened!

Today at 17:55
Status: Active
Active Time Remaining: 60 Days
and no Patron!

in game
Romyone - Aria
Romy - Taris

Opaq
01-18-2019, 11:34 AM
ArcheAge

Ingame: Opaq
Server: Ezi

had subscription, it ran out but didnt renew. i canceled it and added a new one, now its active with 30 days left but no patron ingame.

Adan
01-18-2019, 12:17 PM
Archeage
Name: Adan
Server: Jakar
60 days left, no patron
no possibilty to access website through firefox or ie.. onlyy with chrome via mobile

Amyrel
01-18-2019, 12:29 PM
Amyrel
Jakar
over 50days patreon left, IT just disappeared
same Website problem

Dezpott
01-18-2019, 12:35 PM
Lost patron with 30 days left, applied 30 days more, no change.
Chars are:
Dezpott , Eu , Jakar.

Despot, Us, Aria.

looks like it happened when going from 1 30 day period to the next.

emanlt
01-18-2019, 12:52 PM
In-game name:Beb
Server: Jakar
Ticket id: #1187195

bought patreon today, shows 30 days on site, did not receive it ingame.

MRdarius
01-18-2019, 01:05 PM
in-game names : Mrsdarius
Server : Jakar

Ticket id: #1187213

eller
01-18-2019, 01:39 PM
Hi there,

In Game: Abyssal
Server: Taris

I really hope you can fix this, as the counter is ticking already on the archeage trionworlds site. I spent 2400 credits as of today 18/01/2019

and I really just need patron for everything. especially labor

I'd honestly appreciate it if you could fix this within 1 hour

Legendr3
01-18-2019, 01:42 PM
In Game: Legendre
Server: Ezi
https://cdn.discordapp.com/attachments/236073589344960514/535909091827253258/unknown.png

MrDariuss
01-18-2019, 01:50 PM
in-game names : Mrdarius
Server : Jakar

hows 30 days on site, of patron left

Beerangel
01-18-2019, 02:15 PM
In-game name: Shinmeistah
Shinchan
Server: Kadum

Biounit
01-18-2019, 02:31 PM
Ingame name : Face

Server : Taris

Ticket ID: #1187228

Xjenovalifex
01-18-2019, 02:32 PM
still havent heard anything, and i have only a few days left!!!!

IGN : Karasha

Ticket ID : 1186227

Server : Kadum

LuzDeLaLuna
01-18-2019, 02:38 PM
ingame name : Luzdelaluna

Server: Taris

Ticket ID :#1187234

Tatli
01-18-2019, 02:48 PM
same issue i bought patron 2 hours ago but i didnt get it :/ Ticket ID: #1187194

Nitrum
01-18-2019, 02:54 PM
ingame name : Nitrum

Server Taris

Request #1187238

Xiaocc
01-18-2019, 03:04 PM
In-Game Name: Xiaoc
Server: NA-Kadum
Ticket ID:#1187212
30days active patron but no patron ingame

Orchindaaa
01-18-2019, 03:17 PM
Elie from Ezi server

Amenamida
01-18-2019, 03:31 PM
In-Game Name: Hoshiyomi
Server: NA-Kadum
Ticket ID:#1187243
103 days active patron but no patron ingame

wwasp
01-18-2019, 03:40 PM
In-Game Name: Wwasp
Server: Jakar

eller
01-18-2019, 04:05 PM
In game: Abyssal
Server: Taris
Ticket: REQUEST #1187251

Please fix my patron, i activated it today and really need my labor

atomicvai
01-18-2019, 04:23 PM
In game name: Chronik
Server: Aria
Putting in ticket as well

rndm
01-18-2019, 04:39 PM
In game name: Rndm
Server: Jakar

tricko
01-18-2019, 04:53 PM
In-Game Name: trico
Server: EU-Taris
30days active patron but no patron ingame

Sarasah
01-18-2019, 05:48 PM
In Game Name: Sara
Server: Aria
Ticket #: 1187279

Genovefa
01-18-2019, 05:49 PM
In Game Name: Genovefa
Server : Jakar
Ticket id #1187278

In game no patron status, but on glyph site 90 days left

Ahlhun
01-18-2019, 05:51 PM
In-game name: Valcria
Server: Kadum
Ticket ID: #1187277

Had patron buff this morning. Logging on an hour ago, I found patron gone on two accounts!

handicrafter
01-18-2019, 05:51 PM
Ticket : #1187270
Character : Metaria
Server : Jakar

No Patron ingame,but still 30days Patron left on account

Ahlhun2nd
01-18-2019, 05:53 PM
In-game name: Isakios
Server: Kadum
Ticket ID: #1187277

Had patron buff this morning. Logging on an hour ago, I found patron gone on two accounts!

Hoppy
01-18-2019, 06:36 PM
in game name is Hoppy on kadum sever
bought 1 month patron and not showing patron

onixredblade
01-18-2019, 06:44 PM
my computer is slow so I go through some things, it was just a rendering problem.
Please remove this fine penalty plz

onixredblade
01-18-2019, 06:48 PM
my computer is a provision of you please take this penalty, I guarantee that I am an active player and that I take the rules of the game seriously.
in game : onix
server: kadum
ticket: 1187135

Blackbeared
01-18-2019, 07:12 PM
Nvm

Ayasee
01-18-2019, 07:35 PM
In-game name: Whyever
Server: Aria
Ticket ID: #1187297
I just bought 30 days patron. The website says I'm patron, but in game I'm not patron

Serphy
01-18-2019, 07:43 PM
In-game name: Ishiro
Server: Aria
Ticket ID: #1187298
I just bought 30 days patron. The website says I'm patron, but in game I'm not patron

Looksa
01-18-2019, 08:11 PM
In-Game Name: Looksa
Server: Taris
Ticket ID: #1187293
I just bought 30 days patron. The website says I'm patron, but in game I'm not patron

playa
01-18-2019, 08:37 PM
name: playa
server: aria
ticket:
#1187310

Rikouq
01-18-2019, 08:42 PM
In-Game Name: Rikou
Server: Ezi
Ticket ID: #1187173

shinjitsu
01-18-2019, 08:51 PM
Wish you luck mate, but better to prepare property transfer. I am waiting since November 22, 2018 11:40...

Thanks, but I am preparing for homelessness unfortunately, I am alone in this game.

Random Bean
01-18-2019, 09:03 PM
In Game Name: Waitress
Server: Aria
Request #1187210
Active Time Remaining: 30 Days
Patron bug start : 01/18/2019

Patron active 30 days on web-page but missing in game.

xneps
01-18-2019, 09:20 PM
ingame Name : xneps
server Kadum
Ticket id : 1187312

bought 2 months of patron , states on account have patron but do not have patron ingame

srkt
01-18-2019, 09:40 PM
ingame Name : Fristlove
server: Kadum
Ticket id:#542873870 and #543018279

I bought 1 months of parton yesterday but not work in game.And I bought 1 months parton today in 23:16 also not work in game.

QueenShadow
01-18-2019, 09:40 PM
Ingame name: Callise/Kista
Server: Kadum
Ticket ID# 1187324

Missing patron in game. On a monthly renewing subscription.

Starburst
01-18-2019, 09:47 PM
In game name: Naminee
Server: Aria

onixredblade
01-18-2019, 10:37 PM
I received a debuff that prevents me from moving, it happened when I accidentally crossed the walls when my video card crashed, please come back to play my PATRON is ending and I can not even use help !!
my name in game is : onix server : kadum

Moongoddess
01-18-2019, 10:39 PM
Server: Aria
Ingame name: Moongoddess

Had patron and then it disappeared. Looked on glyph says still have patron for 30 more days but dont have the buff in game.

ironik
01-18-2019, 10:39 PM
I play on Kadum
name Ironik
I lost my patron status today. i have 30 days more on site

starlollipop
01-18-2019, 10:49 PM
In-Game Name: Starlollipop
Server: NA-Kadum
Ticket ID:#1187347
30days active patron but no patron activated ingame

Kenmasters
01-18-2019, 11:43 PM
in game name : kenmasters
server: aria

60 days patron left but does not show in game

Zeen
01-19-2019, 12:01 AM
In game name : Zeen
Server : Aria
30 days active patron on website, but doesn't show in game

elpancrea
01-19-2019, 12:15 AM
In game name : Tormenta
Server : Taris
60days active patron but no patron activated ingame

Paris952
01-19-2019, 12:18 AM
In game name : Jahya
Server : Taris
90days active patron but no patron activated ingame

Biffy
01-19-2019, 12:22 AM
In game name: Biffy
Server: Kadum
30 days active patron but no buff in game

Toxopolemoy
01-19-2019, 12:24 AM
Toxopolemoy on Taris server EU on 1/19/2019 i log in but no patron and the glyph acount will not show my last use of apex i have about 30 days left plz fix TY
AMD ONE MORE THING i can not use crome to the games website it will say unsafe TY

efialths
01-19-2019, 12:37 AM
Ticket # 1187384 problem for parton in game

Feedingspree
01-19-2019, 01:00 AM
In game name: Feedingspree
Europe Server: Ezi
30 days active patron but no buff in game

Mucheng
01-19-2019, 01:29 AM
In game name: Mucheng
Server: (eu) Ezi
Ticket: #1187390

Lumiana
01-19-2019, 01:52 AM
Ingame name: Lumiana
Server: Ezi
Ticket: 1187398

Torvonus
01-19-2019, 01:55 AM
In game name: Torvonus
Server: Kadum (NA)
Ticket: #1187402

Nitrum
01-19-2019, 01:57 AM
In game name : Nitrum

Server: Taris

Ticket: 1187238

I bought 30 days patron that never appeared in game.How long it takes to resolve this??? I have no patron,no labor,cant do anyting!!!!

Reinells
01-19-2019, 02:00 AM
In-Game Name: ReinellS
Server: Taris
Ticket ID: #1187404

looks on the site but does not appear in-game

Nova86
01-19-2019, 02:12 AM
Novara
In-Game Name: Novara
Server: Ezi
Ticket ID: #1187408

Patron ran out and the new purchase shows on the website but won't show ingame

Edit: Patron just came online 6 Minutes ago, no relog neccessary.

alessanda
01-19-2019, 02:42 AM
In-game name: Alsciaukat
Server: Aria

Tatli
01-19-2019, 03:06 AM
In-game name: Tatlii
Server: Ezi
Ticket ID: #1187194

Yea same with other guys looks on site but doesn t apperar in game.

cybercena89
01-19-2019, 03:23 AM
In-Game Name: Rusty
Server: Jakar (EU)
Ticket ID: 1187399

onixredblade
01-19-2019, 07:25 AM
In Game: onix
server:kadum
Ticket:1187135

onixredblade
01-19-2019, 07:32 AM
[QUOTE=onixredblade;2725371]my computer is a provision of you please take this penalty, I guarantee that I am an active player and that I take the rules of the game seriously.
in game : onix
server: kadum
ticket: #1187135

onixredblade
01-19-2019, 07:51 AM
In game: onix
server: kadum
ticket: #1187135

I am losing my Patron, I am already two days like this, I assure you that you are not worthy of this penalty, you can see my account, thanks

arubelle
01-19-2019, 08:54 AM
In Game Name: Evelyne
Server: Kadum
Ticket: #1187470

I had just purchase my credit to renew patron, but it doesn't appear in website or in game. Need help.

Nihnjah
01-19-2019, 05:40 PM
In Game Name: Nihnjah
Server: Taris
Ticket: #1186738

I payed patron 30days when i still had 7 days of patron, after i pay didnt added those 30days of patron on site info, so atm i only have 4 days left on site info, but i have patron status on game yet too, problem is dont show up the last 30days i payed on site info about patron days left.
Thank you.
Cheers.

shinjitsu
01-19-2019, 08:40 PM
Just lost the last of my properties, went up in digital smoke. Not mad, it is only a game, but I am disappointed in customer service. Nineteen days on the ticket, a couple days less on this very thread and no response.

Shibiyi
01-20-2019, 02:49 AM
Same Problem Here Ticket : 1187640
Server:Ezi
Name: Shibiyi
No Patron , i buy new 30 days, No Buff ingame....
Please Work fast on IT...

Rhonya
01-20-2019, 03:17 AM
In-Game Name: Lunati
Server: Taris
Ticket IOs: 1187642

#538170651 2018-12-15 ArcheAge Digitaler Kauf 30 TAGE STAMMSPIELER-PASS
#538170598 2018-12-15 ArcheAge Digitaler Kauf 30 TAGE STAMMSPIELER-PASS

Runningon the page but not recieved ingame. fix it plz!

Visaramortiferum
01-20-2019, 07:12 AM
Visaramortiferum
Jakar

1169022

+30 Days Patron - i lose all Farms all Dayli Logins and my 44er Hous

kasp0r
01-20-2019, 11:51 PM
In-Game Name: Fix_apex_dupe
Server: Everywwhere
Ticket IOs: Fix apex dupe please

carole
01-21-2019, 06:07 AM
In game : Carole
Europe
Serveur Taris

Can not renew my subscription, it does not work.
Can not access support to deposit a ticket.
I have house and land, I risk losing them.

Darkne
01-21-2019, 10:48 AM
In game: Darkne
server: Taris
ticket 1187672

Markj2
01-21-2019, 08:20 PM
Ingame: Alexandria
Server: Kadum

Yxie
01-21-2019, 09:59 PM
My patron was deleted when I logon today 1/21/2019, I have 30 days of patronage balance. I then purchase additional 30 days to check it out it didn't activate my patron. Now I have 60days patron paid yet I am NON patron. I can't report it in caused the help web page is down. I am not getting loyalty, and labor ;{. Please help, thank you in advance. I am on Aria server.

Yxie
01-21-2019, 10:05 PM
Yxie
Ingame: Yxie
Server: Aria

Rhonya
01-22-2019, 12:30 AM
[Name: Lunati
server: Taris
ID:1187642

#538170651 2018-12-15 ArcheAge Digitaler Kauf 30 TAGE STAMMSPIELER-PASS
#538170598 2018-12-15 ArcheAge Digitaler Kauf 30 TAGE STAMMSPIELER-PASS

Running on the page but not recieved ingame

Drakarys
01-22-2019, 02:35 AM
Patron missing (2months)
3 months i wait for an answer on my tickets...

Name : Drakarys
Server : Ezi
Ticket ID: 1161374

Yxie
01-22-2019, 11:15 AM
Yxie
Ingame Name: Yxie
Server: Aria

Tyofcore
01-24-2019, 10:47 AM
IGN Case
server Kadum

IGN Tyofcore
Jakar

How long does this take to fix patron status?

Senshock
01-26-2019, 01:10 PM
In game name: Schaarbek
Server: Jakar

No patron anymore and lost labor, can't buy anything with credits can't change E-mail or anything else true the glyph website. always the same error: "oops something went wrong"

Berta
01-30-2019, 05:03 AM
In game: Berta
server: Taris
ticket 1189435

No patron / Kein Stammspieler seit den 28.01.2019

N3kko
01-30-2019, 04:41 PM
Ingame name : Nyaneko
Server : Taris

Purchased patron with credits a few minutes ago, appears on website but not in game.

scholastica
01-30-2019, 06:45 PM
fixed!

Spartul
01-30-2019, 07:48 PM
Spartul on server Jakar

Oceana
01-30-2019, 08:27 PM
In-game name: Oceana
Server: Kadum

Activated patron on website over 2 hours ago.. still not in game :c

Edit- Fixed several hours later ... thnx

Miyuu
01-30-2019, 08:28 PM
Miyuu
Aria

DarthMael
01-30-2019, 08:36 PM
Same here, bought the 30-day pass and still no patron ingame. The website sees my patron status as active though. Ticket ID: #1189806

MeeyReal
01-30-2019, 09:10 PM
Server : Nui
Ingame Name : Meey
Ticket :#544681611


Purchased patron today.. using credits And still not ingame.. Please help ..Thank you :(

Bape did it
02-01-2019, 12:48 PM
Hi, im here to rant about the apex i used and got 0 credits.. and the 6 tickets that they cant even copy paste template it...

Every 2 days there is a bug or something that requires support. I cant belive it.

I dont usualy do tickets in any game.. but this one.. ohmy...

DutchyDutch
02-01-2019, 01:21 PM
Did you get the apex from official site or off the auction house? I’ve heard people say this happens with the apex on the auction house.

Snerdles
02-01-2019, 02:32 PM
Did you get the apex from official site or off the auction house? I’ve heard people say this happens with the apex on the auction house.

Why would anyone use APEX they got feom the store. That's the worst possible way to get credits anyone could ever do.

For anyone reading, never ever consume the APEX you buy. Their entire point is being insanely expensive credits so you can buy progress from other players.

DutchyDutch
02-01-2019, 02:48 PM
Why would anyone use APEX they got feom the store. That's the worst possible way to get credits anyone could ever do.

For anyone reading, never ever consume the APEX you buy. Their entire point is being insanely expensive credits so you can buy progress from other players.


Haha no ♥♥♥♥. I’m only asking what they did.... LUL