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Zgrebol
06-18-2019, 06:24 AM
Hello,
can someone from Gamigo help me? I had my T2 Arcane Hiram Sword with Str/Def Pen/Melee Crit Dmg %, but when I dragged weapon to my eq i miss my 2nd weapon slot and i clicked outside. Can you restore this? Maybe You have any records about that for proof i not lie.

Server Jakar, name: Kovacs

If it helps its happend 18.06.2018, time ~15:30

JemandLeNoob
06-18-2019, 02:54 PM
I'll be completely honest.
You'll get it back faster by farming it ingame than getting a reply from gamigo support.

ArDeMiNa
06-19-2019, 08:02 AM
Hello,
can someone from Gamigo help me? I had my T2 Arcane Hiram Sword with Str/Def Pen/Melee Crit Dmg %, but when I dragged weapon to my eq i miss my 2nd weapon slot and i clicked outside. Can you restore this? Maybe You have any records about that for proof i not lie.

Server Jakar, name: Kovacs

If it helps its happend 18.06.2018, time ~15:30

Hi,
Not that i do not feel bad for you, but you have to face the reality.
There is no MMORPG game that will return items to you regardless if they are scammed or destroyed.
Your account (character, security, items) are your personal responsibility.
What gamigo can do is to recover anything that was not received by item mall or website store purchase.
I am talking from experience.
Sorry if i sound rude (don't mean to be, honestly) but that's how it goes.

Anyway good luck, and as @JemandLeNoob told ya, you'll farm it much faster.

JemandLeNoob
06-19-2019, 09:50 AM
Hi,
Not that i do not feel bad for you, but you have to face the reality.
There is no MMORPG game that will return items to you regardless if they are scammed or destroyed.
Your account (character, security, items) are your personal responsibility.
What gamigo can do is to recover anything that was not received by item mall or website store purchase.
I am talking from experience.
Sorry if i sound rude (don't mean to be, honestly) but that's how it goes.

Anyway good luck, and as @JemandLeNoob told ya, you'll farm it much faster.

Actually they do restore items that were accidentaly deleted. I speak from experience, and yes this was with Gamigo.

ArDeMiNa
06-20-2019, 08:24 AM
Well that only speaks in their favor.
In my overall experience with other MMO games no one from the publishers were whiling to recover any items regardless of the circumstances..
So thanks, that's good to know.

MiroH
06-21-2019, 02:44 PM
Well that only speaks in their favor.
In my overall experience with other MMO games no one from the publishers were whiling to recover any items regardless of the circumstances..
So thanks, that's good to know.

They have done it for me before but it was not an weapon it was a quest item so yes they have the ability to restore items but they have literally ZERO staff looking at support tickets for issues ingame except of course matters of the cash shop.

MiroH
06-21-2019, 02:45 PM
There is no MMORPG game that will return items to you regardless if they are scammed or destroyed.



That is complete and utter non sense.

Afairju
06-30-2019, 11:15 PM
my own personal experience even worsest companies are restoring the items were accidently deleted.
we all know they do.
if its agaisnt your company policy just say it : ).
we all know a woman accidently destroyed legendary sword and they restored it.
for another example we all know leeeerrrrrrrrooooooooooooy jenkinsssss : ).

Zgrebol
07-12-2019, 09:20 AM
Today Gamigo send me in game that sword :) So they restore it. Thanks alot gamigo!