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View Full Version : ArcheAge EU and NA Maintenance - December 5th



Mobi
12-03-2019, 06:02 PM
Hey everyone,

On Thursday this week, ArcheAge EU and NA servers will be offline for weekly scheduled server maintenance on December 5, 2019.

Downtime is expected to be about 3 hours for both EU and NA servers.

The times are as follows:
EU: 9:00 UTC on 12/5/2019 (Thursday) [COMPLETE (http://forums.archeagegame.com/showthread.php?357638-ArcheAge-EU-and-NA-Maintenance-December-5th&p=2777143#post2777143)]
NA: 8AM PST on 12/5/2019 (Thursday)

Weekly maintenance has been changed from Wednesdays to Thursdays to help accommodate the siege systems in game. Read more: http://forums.archeagegame.com/showthread.php?357623-Changes-to-Weekly-Maintenance

~The ArcheAge Team

Socialjustice
12-04-2019, 09:53 AM
You should keep the compensation 1 more time if you are "compensating" a lost week.

Rinalee
12-04-2019, 04:19 PM
https://puu.sh/ELRi3/099a764ecc.png

erinnyes
12-05-2019, 03:39 AM
Hey all!

EU maintenance is now complete.

With this maintenance, Heroes have returned!

Thank you for your patience!

Nicklas
12-05-2019, 03:44 AM
almost 2 months so far... ridiculous... I lost 27 days patron

https://imgbbb.com/images/2019/12/05/image38d7f8cd8c0bff4f.png

Mordioma
12-05-2019, 04:55 AM
So now the game just crashes before character select....

Wismerhill
12-05-2019, 05:30 AM
Still can't connect "appears offline"..?

Kimoka
12-05-2019, 06:00 AM
come on... please open the EU server :(

Dongatto
12-05-2019, 07:30 AM
I got that error from update, can i have manual update ?
https://media.discordapp.net/attachments/623058137200721920/652152175375679508/unknown.png?width=821&height=462

Kimoka
12-05-2019, 08:07 AM
after 7 hours :confused: (from 9 AM to 4PM) game is still under maintenance for EU. It lets me click play (the server is not offline from Gliph) but at the server selection the server status is Under maintenance.

sanomik
12-05-2019, 09:06 AM
They sux dude, its like they fall asleep and forgot to turn on the servers

Awiley
12-05-2019, 09:16 AM
Hey all!

EU maintenance is now complete.

With this maintenance, Heroes have returned!

Thank you for your patience!


Where:confused:

DarkenrahlFS2018
12-05-2019, 09:28 AM
after 8 hours ....

http://imgbox.com/ju5uEmhb
http://imgbox.com/ju5uEmhb

Magicpilou
12-05-2019, 09:36 AM
Yes, in France it's the same, I've been patient since this morning and netflix has become my best friend for my day off.

Angst
12-05-2019, 09:47 AM
i think itz time to quit b4 i get too frustrated.

i tried to buy credits ...my money is gone and i got 0 credits on my account and still no Reply after 1,5 weeks.


your game service is just terrible - no Information for the community?

dont you have the 2-3 minutes ?


i played all the good mmos .


- give info if all players r waiting !
- $ tickets first or ppl will leave you 100% (scamm?) ; )

Holzbert
12-05-2019, 10:05 AM
Hey all!

EU maintenance is now complete.

With this maintenance, Heroes have returned!

Thank you for your patience!

Not the EU i'm playing on.

Minatsuki
12-05-2019, 10:08 AM
i think itz time to quit b4 i get too frustrated.

i tried to buy credits ...my money is gone and i got 0 credits on my account and still no Reply after 1,5 weeks.


your game service is just terrible - no Information for the community?

dont you have the 2-3 minutes ?


i played all the good mmos .


- give info if all players r waiting !
- $ tickets first or ppl will leave you 100% (scamm?) ; )


Make sure you always pay with paypal whenever you can.
If they don't reply. You get your money back for sure.

Elvyriah
12-05-2019, 12:27 PM
Man kann nur 2 Charakter haben, ok, aber blöd, wenn die Server gewartet werden und man weder da noch dort spielen kann! Serverwartung dauert schon 3 Stunden, wäre klasse, wenn man die europ. Server auch zu europ. Zeiten warten würde, danke.

Tornister
12-05-2019, 12:41 PM
i think itz time to quit b4 i get too frustrated.

i tried to buy credits ...my money is gone and i got 0 credits on my account and still no Reply after 1,5 weeks.


your game service is just terrible - no Information for the community?

dont you have the 2-3 minutes ?


i played all the good mmos .


- give info if all players r waiting !
- $ tickets first or ppl will leave you 100% (scamm?) ; )


Bought 2 credit packs (each 29,99€) on 25th october and didnt get any credits... but money is gone. No answere from support since then - but if I would refound it, I can be sure the get a bann.

This is the worst customer support ever, never had something like this in 20years of MMO expierience.

Mija
12-05-2019, 04:34 PM
Ernsthaft Elvyriah ? ... also erstens kann man mehr als 2 , ingesammt 6 Charaktere erstellen. (derzeit nicht kaufbar/deaktiviert für weitere ) und zweitens ich denke , dass Serverwartungen um 10 Uhr morgens Europäischer Zeit kein problem darstellt ... oder was verstehst du unter Europäischen Zeiten bitte? ... Das es nun zu einem äußerst längeren Ausfall gekommen ist , nun... mit sowas sollte man immer rechnen. Toll finde ich das auch nicht aber es kann immer was unvorhergesehenes passieren.....

zagrebubica
12-06-2019, 04:59 AM
are na servers still down.it says i need to dowload all gae again.pls help

zagrebubica
12-06-2019, 08:55 AM
can somone say are naservers are online it says i need to dowload game aain.pls help.thx

pavmelas
12-06-2019, 10:46 AM
Ernsthaft Elvyriah ? ... also erstens kann man mehr als 2 , ingesammt 6 Charaktere erstellen. (derzeit nicht kaufbar/deaktiviert für weitere ) und zweitens ich denke , dass Serverwartungen um 10 Uhr morgens Europäischer Zeit kein problem darstellt ... oder was verstehst du unter Europäischen Zeiten bitte? ... Das es nun zu einem äußerst längeren Ausfall gekommen ist , nun... mit sowas sollte man immer rechnen. Toll finde ich das auch nicht aber es kann immer was unvorhergesehenes passieren.....

Really ? Maintenance with TRION never have been a Problem.

1. They 99,9% keep their downtime promise (the 0,1% were when there was NO REGULAR maintenance like big patches). Gamingo is 99,9% off and overdue and just 0,1% delivered on time.

2. They started 2 am. That is the apropiate time window for EU.
Gamingo know they suck at maintaining and even tho start 8 hours later !! These 8 hours can be used for when they break things and suck at deployment.
Beside that. Why shouldn't the server be up in the morning on from 7am ? There is many folks who wake up early and want to use the service. Its not prime time but 7-8 am is reasonable for folks with night shifts etc.

Leaviana
12-06-2019, 12:33 PM
I am still unable to log in, every time I try it says failed to load game data. Is there something I can do to fix this?