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View Full Version : Tahyang (NA) Server Crash: 10/11/2014 at 8:55 AM PDT (GMT-7)



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Morgana
10-11-2014, 09:13 AM
Adventurers,

It appears that the Tahyang (NA) server has crashed. We're in the process of bringing it back online.

Thanks for your patience!

9:25 AM PDT: Tahyang is now back online!
9:32 AM PDT: The server has crashed once more, and we're once more bringing it back. In addition, our network operations team is hard at work on determining and resolving the causes of these crashes.
10:30 AM PDT: Hey all, just to update you: Tahyang, for the time being, is going to remain offline as our team investigates the root cause. The last thing we want is to bring it back online and have it lost again. This also means that we do not have an estimate of when Tahyang will be back up. Thanks for your patience!
12:05 PM PDT: Adventurers: The team is still working on bringing Tahyang up in a stable state. They have been in communication with XLGAMES, and have solid leads to follow, but there is not yet any ETA. Thank you for your continued patience: we're working as hard as we can to get you back in the game!
12:55 PM PDT: The work on Tahyang is complete, and it has been opened once more. We will continue to closely monitoring its health as the day progresses.
1:30 PM PDT: Tahyang is unavailable once more. The team is back on the case as we speak, performing maintenance on the server hardware itself.
2:40 PM PDT: Work has concluded, and we are opening the server once more. As before, we will closely monitor the server's health as the afternoon continues.

Careby
10-11-2014, 09:14 AM
It appeared to crash for me also.

Sophitya
10-11-2014, 09:14 AM
Please fix this, it can't keep happening three times a day.

Balinor
10-11-2014, 09:15 AM
Let's hope I can hop in the jury queue quickly. Time to spam the server refresh list

Kilua
10-11-2014, 09:17 AM
Server have been lagging a lot lately for many ppl dunno if it has something to do with the crashes but get it together guys this is not ok...

grant
10-11-2014, 09:17 AM
what happened to teh post about this from scapes was here a second ago now is one from you did you guys not like what peopel had to say ?

Nomi
10-11-2014, 09:18 AM
Adventurers,

It appears that the Tahyang (NA) server has crashed YET again. We're in the process of bringing it back online.

Thanks for your patience!

Fixed that for you.

Charmed
10-11-2014, 09:18 AM
this is really starting to get annoying. it`s hard to get through dungeons, arenas, ect...when the server keeps crashing out from under you. please fix this asap.

Vexates
10-11-2014, 09:18 AM
It didn't appear to crash for me. It did.

Necalli
10-11-2014, 09:18 AM
Literally, less than 50 people before I was in Jury Duty.
I've lost so many spots in jury duty because you can't keep just ONE server up.

So. Irritated.

Ordos
10-11-2014, 09:19 AM
My Politically Correct filter read this as: Were going to bring it online, but not fix it so enjoy your next crash shortly.

Bizzban
10-11-2014, 09:20 AM
I'm going to burn your house down ... with lemons!

Niexist
10-11-2014, 09:20 AM
I feel like I'm being punished for rolling my characters on the RP server.

balzor
10-11-2014, 09:20 AM
Can't wait to see how many vultures are pillaging my trade packs when I get back in because this company can't seem to run a game correctly.

Keltana
10-11-2014, 09:21 AM
Please fix this, it can't keep happening three times a day.

Apparently it can!

Kono
10-11-2014, 09:21 AM
It appears I can't connect to any server - Tahyang is down...................but "Connect" is grayed out for all the other servers as well even though they are showing as "up"
......sigh

Keltana
10-11-2014, 09:22 AM
My Politically Correct filter read this as: Were going to bring it online, but not fix it so enjoy your next crash shortly.
Not as easy and pressing and button and BAM fixed. Next patch should fix it. Because if they kept the server down for many hours at once people would complain... more.

agreygamer
10-11-2014, 09:23 AM
Adventurers,
The Tahyang (NA) server has executed a scheduled crash . These crashes are scheduled 3 times a day at random times.
We're in the process of bringing it back online.

Thanks for your patience!

That appears to be a better assessment of what is going on. Trion please feel free to use this edited post and script it to appear as soon as the scheduled crash happens!

MathiasQuinn
10-11-2014, 09:23 AM
probably cuz you don't have any available character slots. you only get two apparently and have to BUY more

Opiekun
10-11-2014, 09:23 AM
You all seem to have a condition where you can't search for news. So let me get you the meds: The servers (AA and Rift, Forum servers) have been under DDoS attack since last night at least.

Niexist
10-11-2014, 09:24 AM
Adventurers,
The Tahyang (NA) server is full of roleplayers, and we aren't particularly fond of them, so we have executed a scheduled crash . These crashes are scheduled 3 times a day at random times until people stop roleplaying.
We're in the process of bringing it back online.

Thanks for your patience!

MathiasQuinn
10-11-2014, 09:24 AM
Why only attack one server? Makes no sense.

Daudr
10-11-2014, 09:24 AM
It appears I can't connect to any server - Tahyang is down...................but "Connect" is grayed out for all the other servers as well even though they are showing as "up"
......sigh

If you don't have a free char slot (you only get 2 for free), then you won't have the option to connect to another server if Tahyang is down.

DABhand
10-11-2014, 09:25 AM
You all seem to have a condition where you can't search for news. So let me get you the meds: The servers (AA and Rift, Forum servers) have been under DDoS attack since last night at least.

Well now you made yourself look silly, the DDoS was for something else, if a DDoS was still happening then other servers would be down, since they share the same Main Server.

HaVoK023
10-11-2014, 09:25 AM
Not as easy and pressing and button and BAM fixed. Next patch should fix it. Because if they kept the server down for many hours at once people would complain... more.

I dont think they will fix tahyang with a patch.. this smells like hardware problem..because all the others are up.. only tahyang crashed.

ExiBear
10-11-2014, 09:25 AM
Can we at least know why it is crashing constantly, and what you guys are doing to fix it? This is getting rather annoying really. The only reason I would assume you are not telling is because it's something abused in game you don't want us to know.

Morgana
10-11-2014, 09:25 AM
9:25 AM PDT: Tahyang is now back online!

MathiasQuinn
10-11-2014, 09:25 AM
Guess im buying an extra char slot incase this crap keeps going on indefinitely

Ordos
10-11-2014, 09:27 AM
Not as easy and pressing and button and BAM fixed. Next patch should fix it. Because if they kept the server down for many hours at once people would complain... more.

No it is not as easy as pressing a button and bam fixed it, nor did I say it was. However, effective communication is vital in any business and more so with a consumer orientated product which Trion has consistently failed at. Furthermore it is not in their best interest to bring it up and piss off a more subset of users each time it crashes. I'm pretty sure at this point us Tahyang players would rather undergo a several hour maintenance window than endure a fourth crash in 24 hours.

Krenic
10-11-2014, 09:27 AM
Everytime this server goes down the Hellswamp and Halcyona timers reset making almost impossible to move my Aged chedder. Which means I can't make gold or anyone else that uses that time to make traderuns for gold.

Brogg
10-11-2014, 09:27 AM
It appears I can't connect to any server - Tahyang is down...................but "Connect" is grayed out for all the other servers as well even though they are showing as "up"
......sigh

In order to access a different server you have to have a free character slot. In order to buy a character slot you have to get in to the server you have characters on (in this case Tayhang) and purchase the slot through the market place. Since Tahyang server is down there is no way to go to a different server.

Kalli
10-11-2014, 09:28 AM
Is this a plot to make u get a char slot? Mo Money ka-ching!

Archnado
10-11-2014, 09:29 AM
Um...hey guys...umm.....figure that ♥♥♥♥ out mkaaay.

lewellyn
10-11-2014, 09:30 AM
9:25 AM PDT: Tahyang is now back online!

That didn't last long at all. :(

Cigetch
10-11-2014, 09:30 AM
back online for 5minutes, WOW thank you......

Kamikazie
10-11-2014, 09:30 AM
Down again! Can we a response on why you guys cant keep a server online. I mean 5x in 38 hours now...

Oracle
10-11-2014, 09:30 AM
got on for 3 secs, gods disconnected me, back to maintenance.

GOOD GAME.

Bedwyr
10-11-2014, 09:30 AM
And back to maintenance.

Rattus
10-11-2014, 09:30 AM
\o/ yay back up

Daudr
10-11-2014, 09:31 AM
Adventurers,

It appears that the Tahyang (NA) server has crashed. We're in the process of bringing it back online.

Thanks for your patience!

9:25 AM PDT: Tahyang is now back online!

Not any more - it went back down within minutes of coming back up. Replace the hardware and get it over with. This is obviously a hardware problem.

Kritus
10-11-2014, 09:31 AM
Aaaand, back down.

Dreaded
10-11-2014, 09:31 AM
And it's down again.

Opiekun
10-11-2014, 09:31 AM
She's dead folks.

0n0w1c
10-11-2014, 09:31 AM
Down again!

Rattus
10-11-2014, 09:31 AM
Or not... ugh

Ordos
10-11-2014, 09:31 AM
\o/ yay back up

Spoke too soon!

Nexxa
10-11-2014, 09:31 AM
Wow. I'm not even mad anymore. This is hilariously bad. It's like watching a cloned army of the three stooges try to handle an MMO.

JerryBoyle
10-11-2014, 09:31 AM
Appropriate!

http://www.youtube.com/watch?v=QXPAZJvbH1s

MistahPro
10-11-2014, 09:31 AM
lol the server crashed again in the time you took to post this

Balinor
10-11-2014, 09:31 AM
Grab your torch and pitchforks.

Charmed
10-11-2014, 09:31 AM
Seriously???!!! WTH?

Niexist
10-11-2014, 09:31 AM
You see what happens when you people roleplay?!?!

agreygamer
10-11-2014, 09:32 AM
Adventurers,

It appears that the Tahyang (NA) server has crashed. We're in the process of bringing it back online.

Thanks for your patience!

9:25 AM PDT: Tahyang is now back online!
9:25 AM PDT: Tahyang has crashed again!

Save you some time

Nippsta
10-11-2014, 09:32 AM
Fix your hardware.... do not rush to just bring the server back up until you are 100% sure it cannot crash again....

Rattus
10-11-2014, 09:32 AM
I see that :CCC

MistahPro
10-11-2014, 09:32 AM
You see what happens when you people roleplay?!?!

Best post on this thread

Zeonx
10-11-2014, 09:32 AM
Adventurers,

It appears that the Tahyang (NA) server has crashed. We're in the process of bringing it back online.

Thanks for your patience!

9:25 AM PDT: Tahyang is now back online!

And it's down again. How about an apology from Trion for the lack of competence.

Dreaded
10-11-2014, 09:32 AM
This is mind boggling. At least get someone who can do more than restart the server here to bandaid it till Monday.

Kono
10-11-2014, 09:32 AM
No it's NOT Online - it's Crashed again!!!!!!!!!!!!!!!!!!!

Llyssi
10-11-2014, 09:33 AM
Sweet! I was hoping I could log on and hit the refresh button endlessly so I could play and get DC'd 5 minutes later!

WANTZ MAWR PLZ!

Holiday
10-11-2014, 09:33 AM
Man, I'm glad I decided not to make that pack run!! Is this the way it's going to be today? Up....down....up....down......

Morgana
10-11-2014, 09:33 AM
9:32 AM PDT: The server has crashed once more, and we're once more bringing it back. In addition, our network operations team is hard at work on determining and resolving the causes of these crashes.

balzor
10-11-2014, 09:34 AM
can you guys set the freaking zones back to what they were as well, not really fun logging back into a warzone that was at peace.

Glamourai
10-11-2014, 09:34 AM
sure they are

balzor
10-11-2014, 09:35 AM
"9:32 AM PDT: The server has crashed once more, and we're once more bringing it back. In addition, our network operations team is hard at work on determining and resolving the causes of these crashes. "

By network team I think he means one guy who's part time.

Rattus
10-11-2014, 09:35 AM
9:32 AM PDT: The server has crashed once more, and we're once more bringing it back. In addition, our network operations team is hard at work on determining and resolving the causes of these crashes.

Thank you for the update :)

lewellyn
10-11-2014, 09:35 AM
9:32 AM PDT: The server has crashed once more, and we're once more bringing it back. In addition, our network operations team is hard at work on determining and resolving the causes of these crashes.

Actually, it went down at 0930 on the dot. :(

Ashrther
10-11-2014, 09:36 AM
9:32 AM PDT: The server has crashed once more, and we're once more bringing it back. In addition, our network operations team is hard at work on determining and resolving the causes of these crashes.

Wouldn't it... yenno... make more sense to bring it up when it won't crash again? Or else we're just going to sit here going through a giant loop of it crashing you and you guys bringing it back up.

Kilbane
10-11-2014, 09:36 AM
Adventurers,

It appears that the Tahyang (NA) server has crashed. We're in the process of bringing it back online.

Thanks for your patience!

9:25 AM PDT: Tahyang is now back online!
9:32 AM PDT: The server has crashed once more, and we're once more bringing it back. In addition, our network operations team is hard at work on determining and resolving the causes of these crashes.
I would love to know whats causing just our server to keep crashing...and the horrible lag/stutter also.

Niexist
10-11-2014, 09:36 AM
http://healthsciencedegree.info/wp-content/uploads/2014/07/fat-guy.jpg

^^^Network Operation Team.

Ordos
10-11-2014, 09:36 AM
Up for two mins does not count...

It does when you're Trion.

lewellyn
10-11-2014, 09:37 AM
Up for two mins does not count...

It was up for five, exactly. War had just started in Halcyona, so this should be interesting.

Leoth
10-11-2014, 09:37 AM
This is getting to be ridiculous. We better be getting some compensation for this. Patrons, at least, since they pay to support this game and be able to play it. Not, you know, stare at a dead server that has all their characters on it. Get it together, Trion.

lewellyn
10-11-2014, 09:37 AM
This is getting to be ridiculous. We better be getting some compensation for this. Patrons, at least, since they pay to support this game and be able to play it. Not, you know, stare at a dead server that has all their characters on it. Get it together, Trion.

You realize we also have the power to not give them more money, right?

Kalli
10-11-2014, 09:38 AM
When you hire one fifth grader to maintain your servers... well let's get that kid some juice.

staryoshi
10-11-2014, 09:38 AM
You realize we also have the power to not give them more money, right?

I've already cancelled my Patron sub :3

They've got 12 days or so to win me back :P

Zalgomo
10-11-2014, 09:38 AM
https://www.youtube.com/watch?v=aBK9O5nDJlM

Nomi
10-11-2014, 09:39 AM
Sorry, my patience is running low. The cluster that represents Tahyang has been extremely unstable for over 24 hours, it is time to get this resolved. Don't just return it to service, get this sorted out, even if it means an extended amount of downtime...

Seafodder
10-11-2014, 09:39 AM
/trade WTB functioning server! PST with offers!

zyander
10-11-2014, 09:39 AM
I would love to know whats causing just our server to keep crashing...and the horrible lag/stutter also.

So would Trion!

Riv3r
10-11-2014, 09:40 AM
http://healthsciencedegree.info/wp-content/uploads/2014/07/fat-guy.jpg

^^^Network Operation Team. let me guess, remote assistance from dell?

Lycaste
10-11-2014, 09:40 AM
Well the good news is: more land will become available as your paying subscribers move on to more enjoyable gaming elsewhere.

Megalowhale
10-11-2014, 09:40 AM
I guess you could say... they're Trion... but not TRION hard enough.

huehuehueaheuehue

Rattus
10-11-2014, 09:41 AM
I guess you could say... they're Trion... but not TRION hard enough.

huehuehueaheuehue

pfffffffffffffffffffffffffffffffffffffffffffff ahhahahahahahaha

Niexist
10-11-2014, 09:41 AM
I feel like if the koreans were fully in charge of this show we'd have a lot less problems.

grant
10-11-2014, 09:42 AM
If trion could have fixed this they would have they have brought in outside help at this point at least i hope they did

Noobins
10-11-2014, 09:42 AM
Hey guys, remember when Tahyang didn't crash more often than all the other servers combined? Those were the days.

Cigetch
10-11-2014, 09:42 AM
9:32 AM PDT: The server has crashed once more, and we're once more bringing it back. In addition, our network operations team is hard at work on determining and resolving the causes of these crashes.

Maybe get a COMPETENT team, just saying!

Logaine
10-11-2014, 09:42 AM
Will trade 16x16 for a working server

lewellyn
10-11-2014, 09:43 AM
I feel like if the koreans were fully in charge of this show we'd have a lot less problems.

It's often the case, when the alternative is like we have with effectively two days lost for issues being triaged. Timezones can be harsh.

Llyssi
10-11-2014, 09:43 AM
I guess you could say... they're Trion... but not TRION hard enough.

huehuehueaheuehue

'I says, but I'm tired'

Kaspian
10-11-2014, 09:43 AM
Really weird.... I want server transfers please!

Docszoo
10-11-2014, 09:43 AM
Are we gonna get a role back or something? Or at least refunded the items and labor used for the trade packs we lost due to this crash?

4jacks
10-11-2014, 09:43 AM
Trion be like:

http://onetechcomputers.com/wp-content/uploads/2013/12/shutterstock_65835589.jpg

"I think Tahyang has ebola"

Archnado
10-11-2014, 09:44 AM
I really wish they would end their updates with:

Go f**k yourselves! Because anyone who started out with patience surely ran out weeks ago.

I would find it less offensive.

Telios Madronin
10-11-2014, 09:44 AM
How do you have a game with "2 million people" playing and you can't even manage to have proper servers?

MathiasQuinn
10-11-2014, 09:44 AM
Wouldn't matter if the land frees up. Hackers will snatch it right from under you.

MistahPro
10-11-2014, 09:44 AM
Are we gonna get a role back or something? Or at least refunded the items and labor used for the trade packs we lost due to this crash?

That's a big nope.

Niexist
10-11-2014, 09:44 AM
Does anyone have Rosetta Stone english-korean? I feel like playing a working version of the game.

lewellyn
10-11-2014, 09:45 AM
Are we gonna get a role back or something? Or at least refunded the items and labor used for the trade packs we lost due to this crash?

There was a rollback of sorts, the last time it came up. My position and buffs were as they were a minute or two before the crash, but my quest log (and inventory) was correct as of the moment of the crash. So... maybe it'll be "right"?

MathiasQuinn
10-11-2014, 09:46 AM
An extra character slot would be nice.

Balinor
10-11-2014, 09:46 AM
There was a rollback of sorts, the last time it came up. My position and buffs were as they were a minute or two before the crash, but my quest log (and inventory) was correct as of the moment of the crash. So... maybe it'll be "right"?

Yeah I think it rolled back a minute or two, when I logged in I was back at a place I'd been exploring before the crash.

Zeonx
10-11-2014, 09:47 AM
Adventurers,

It appears that the Tahyang (NA) server has crashed. We're in the process of bringing it back online.

Thanks for your patience!

9:25 AM PDT: Tahyang is now back online!
9:32 AM PDT: The server has crashed once more, and we're once more bringing it back. In addition, our network operations team is hard at work on determining and resolving the causes of these crashes.

Someone needs to be fired.

zyander
10-11-2014, 09:47 AM
Well the good news is: more land will become available as your paying subscribers move on to more enjoyable gaming elsewhere.

Yep!
Had 2 accounts set to renew for 6 months when current sub expires. I've now canceled those and will find someone who actually wants my money and will provide service for it. Sadly this might be the last straw with Trion. I subbed 2 accounts of Rift and kept them active for over a year while playing almost not at all to support these guys.

Not sure where the quality company that inspired that kind of support has gone, but I don't see it here in AA.

Every post by Trion reeks of "Marketing speak" so they have now gone the route of let's just get the money and move on...

Lots of talk of new features, well maybe fix the numerous busted ones before going forward, but then Marketing doesn't want that, need new bullet points for future blurbs...

And let's be real, this was pushed out too soon in order to beat Blizzard's next WoW update!

Zeltrix
10-11-2014, 09:48 AM
We should be allowed to have at least 4 character slots across all realms so we can at least play on another server when ♥♥♥♥ like this happens

Niexist
10-11-2014, 09:48 AM
Yep!
Had 2 accounts set to renew for 6 months when current sub expires. I've now canceled those and will find someone who actually wants my money and will provide service for it. Sadly this might be the last straw with Trion. I subbed 2 accounts of Rift and kept them active for over a year while playing almost not at all to support these guys.

Not sure where the quality company that inspired that kind of support has gone, but I don';t see it here in AA.

Every post by Trion reeks of "Marketing speak" so they have now gone the route of let's just get the money and move on...

Lots of talk of new features, well maybe fix the numerous busted ones before going forward, but then Marketing doesn't want that, need new bullet points for future blurbs...

And let's be real, this was pushed out too soon in order to beat Blizzard's next WoW update!

Can I have your land?

Homecrunch
10-11-2014, 09:48 AM
♥♥♥♥ing rediculous...

Stuck
10-11-2014, 09:48 AM
And let's be real, this was pushed out too soon in order to beat Blizzard's next WoW update!

WoW has an update coming out? Cool. They make good cinematics. That'll give me something to watch while I sit here not playing a game...

Docszoo
10-11-2014, 09:49 AM
There was a rollback of sorts, the last time it came up. My position and buffs were as they were a minute or two before the crash, but my quest log (and inventory) was correct as of the moment of the crash. So... maybe it'll be "right"?
Yeah, I was moved really far back from where my cart was, but my girlfriend was still where she was when the game crashed... my cart was nowhere to be found but I was unable to spawn it again... and the trade pack was still on my back.

Espershadow
10-11-2014, 09:49 AM
I have had multiple issues with Archeage (already send in compaints to Trion) and this is just one more issue that needs to be fixed. I have been a stanch supporter of this game, and for the most part been very happy with the gameplay itself, when I can play correctly.

Fix these problems.

lewellyn
10-11-2014, 09:50 AM
And let's be real, this was pushed out too soon in order to beat Blizzard's next WoW update!

And I fear they're going to push out Auroria rapidly, to try to steal some of Blizzard's thunder. The game isn't at the point where it's ready for Auroria yet, and I don't think they'll get the "expansion influx of users/money" since most of the people who'd return and pay still have Patron status.

Current mood: sad.

Archnado
10-11-2014, 09:50 AM
♥♥♥♥ing rediculous...

Well spoken.

wyzard76
10-11-2014, 09:50 AM
Someone needs to be fired.

If our businesses and corporations just willy-nilly fired every IT person for hardware or software issues that come from man-made things...

...we'd have a neverending revolving IT personnel door.

lewellyn
10-11-2014, 09:51 AM
...we'd have a neverending revolving IT personnel door.

We already do. :/

MathiasQuinn
10-11-2014, 09:52 AM
First thing im gonna do is buy a character slot for another server...jeez

Wasntme
10-11-2014, 09:53 AM
The neat thing is that I cannot log in to any other server either!

Yoshua
10-11-2014, 09:53 AM
one specific server can't be under attack like this. it would be all of the servers dieing or their login servers, more likely, going down.

This is a hardware issue.

Fix it.

Zeonx
10-11-2014, 09:53 AM
If our businesses and corporations just willy-nilly fired every IT person for hardware or software issues that come from man-made things...

...we'd have a neverending revolving IT personnel door.

The number of problems this game has had since Launch are absurd. IDK what you consider to be willy nilly, but in my opinion someone is just lacking competence.

MathiasQuinn
10-11-2014, 09:54 AM
You only get two char slots, gotta buy the rest. That's why you cant log into another server

Tyconis
10-11-2014, 09:54 AM
Guys they are working hard to resolve the issue.

Trion Network IT personnel at work.

http://youtu.be/-2ZkJd4u0Us

Windowlicker
10-11-2014, 09:55 AM
Almost tempted to demand either extension of my patron status (1 day per crash) or a mass-transfer of characters to other servers....
As if it's not enough that a tiny 150mb patch takes them 5 hours to apply, we constantly keep getting random server crashes....

staryoshi
10-11-2014, 09:55 AM
Surprised they're doing anything on a Saturday since they can't be bothered to start maintenance before business hours ;)

On a related note, downloading SWTOR now :P

Dean340
10-11-2014, 09:55 AM
First thing im gonna do is buy a character slot for another server...jeez
That sounds like a great idea. I think I will also.
Hmmm...maybe that is their plan? :p

Docszoo
10-11-2014, 09:55 AM
First thing im gonna do is buy a character slot for another server...jeez

I wouldnt waste my money until I see that it would be spent on a game that ran properly, and this server crashing is showing the opposite.

zyander
10-11-2014, 09:55 AM
Darn it, should have looked up the English translation of Tahyang, "You're screwed and no one cares" or more correctly "Server that crashes often!"

MathiasQuinn
10-11-2014, 09:56 AM
Buy with credits, not with cash. They aren't getting another penny out of me.

Torwin
10-11-2014, 09:56 AM
Dang people overreact....

A server crashed. There is some hardware issue. ♥♥♥♥ happens. Complaining won't make them fix the server faster lol

Llyssi
10-11-2014, 09:56 AM
Guys they are working hard to resolve the issue.

Trion Network IT personnel at work.

http://youtu.be/-2ZkJd4u0Us

Well that explains alot! ...it that a 5 1/4 floppy?

Kilua
10-11-2014, 09:56 AM
Just fix the dam thing stop trying to put it up if its going to crash in a couple of minutes and lag as it has been lagging since last patch

Docszoo
10-11-2014, 09:57 AM
Dang people overreact....

A server crashed. There is some hardware issue. ♥♥♥♥ happens. Complaining won't make them fix the server faster lol

Shhh, it makes us feel better.

Vexates
10-11-2014, 09:57 AM
Trion computer repair guy....

https://www.youtube.com/watch?v=Jpd_loB1Su8

MathiasQuinn
10-11-2014, 09:58 AM
Well at least reading the forum boards gives me something to do ....LOL there goes my long trade runs with my stupid donkey.

Zielzwaard
10-11-2014, 09:58 AM
It still hasn't been competently explained to me why it takes "24 hours" to delete a toon. Why couldn't I take the 4.76 minutes that Tahyang was up and delete an unused toon to use on another server?

5 crashes in 2 days with no comment is not a professional response.

lewellyn
10-11-2014, 09:59 AM
There is some hardware issue.

There is no evidence of hardware issue. I haven't seen Trion state it, merely people assuming it has to be. The alternatives, though, can be much scarier... Can anyone say "undetected database corruption"? I knew you could!

Kilua
10-11-2014, 09:59 AM
Dang people overreact....

A server crashed. There is some hardware issue. ♥♥♥♥ happens. Complaining won't make them fix the server faster lol

It crash once, take it down fix it and put it back up... a few ppl will be mad but thats normal... when it crashes 9 times in 3 days your just being stupid something is clearly wrong and instead of fixing it they keep trying to put it back up for a few hours so we get to be mad next time it crash b/c the cause of the crash is not fixed yet... and now almost every1 its mad b/c they are not fixing it...

Rivy
10-11-2014, 09:59 AM
My patience has completely ran out, and I'm surprised it happened as fast as it did.

Trion's incompetency is becoming more of a steep downfall for this game than I could have even imagined.

For the past month, hackers, exploiters, bots, griefers, gold spammers, gold farmers, and just pretty much anything bad has been allowed to run rampant, with no signs of action being taken unless the players do their job for them.

I was willing to look past the server queues, instability and downtime at the start, because that's to be completely expected at the launch of an anticipated game.

Over the past two weeks, instead of things turning out for the better, like one would expect; things have only become worse.

Maintenance runs two-three times a week for 3-5 hours, for insignificant bug fixes, and no effort being made to fix real issues. Servers crash daily, and only become listed as 'Maintenance' without any explanation given whatsoever, with once again, no signs of effort being made to fix a problem that has been running on all week.

I'm regretting spending money on this game at all, because any fun you might gain from it, is not worth all of the frustration and grief that will come along with it.

MathiasQuinn
10-11-2014, 10:00 AM
They don't read their own forum boards. Look at the topic where starter bundles are better then the founder packs and yet no response from them LOL

zyander
10-11-2014, 10:00 AM
Sadly some Marketing dweeb learned what DDoS was (took hours of technical explanation, but finally got it) and now when anything happens...

IT guy, "Tahyang has crashed yet again!"
Marketing guy, "Just tell them it's a DDoS attack, even if we have to create one ourselves, we can do that right?"
IT guy, "That's a programming job"
Marketing guy, "Take someone off bug fixes to create a DDoS attack!"

Nimarhie
10-11-2014, 10:01 AM
Would have been nice to have a notification on Twitter so I didnt start up the game only to see "maintenance"

zyander
10-11-2014, 10:02 AM
Well that explains alot! ...it that a 5 1/4 floppy?

Yeah the server code comes on 1047 of them, that's what takes so long for maintenance and restarts!

MathiasQuinn
10-11-2014, 10:03 AM
Funny thing is, its not maintenance!!!

Tyconis
10-11-2014, 10:03 AM
Funny thing is, its not maintenance!!!

They dont have a listing option for "Our ♥♥♥♥ is broken".

Ufoundwaldo
10-11-2014, 10:04 AM
Any update on when this server is coming back up? I do not want to create a new character on another server. I want to play my current character. If its possible to move my character to another server, just do it. I want to play dammit. wtf. Bored as hell now.

MathiasQuinn
10-11-2014, 10:04 AM
Hasn't been translated yet...LOL

zyander
10-11-2014, 10:04 AM
Funny thing is, its not maintenance!!!

"Unexplainable Server Crash" doesn't fit on the button

Niexist
10-11-2014, 10:04 AM
Guys, I found out what the problem is

http://i.imgur.com/z22HpOF.png

Opiekun
10-11-2014, 10:05 AM
I can't wait until you all quit.

Wxyzerk
10-11-2014, 10:05 AM
Could we get an ETA please?

MathiasQuinn
10-11-2014, 10:05 AM
Anyway to buy a character slot without logging in the game? LOL

Wasntme
10-11-2014, 10:07 AM
You only get two char slots, gotta buy the rest. That's why you cant log into another server

Oh yeah... doesn't that seem a little skinflinty?

grant
10-11-2014, 10:07 AM
I was more thinking that they are all away on thanksgiving and that the janitor is dealing with the problem for them

MathiasQuinn
10-11-2014, 10:07 AM
Absolutely

Titanforce
10-11-2014, 10:08 AM
After being screwed over many times from various MMO's. I refuse to pay to play until the such said company can validate a reason to do so. At this time, not counting this server crash, there is no reason to pay to play. You can not get a house (on some servers including ours), and you can buy LP pots. Customer service is non-existent, and small patches take hours on end to install, and complete (3+)The game is great, but piss poorly ran, and managed. If I was this bad with communication, and managing at work I would of been fired long ago.

Freyar
10-11-2014, 10:08 AM
I'm starting to regret having put in Patron status.

MathiasQuinn
10-11-2014, 10:08 AM
Once again my day off crap happens, my other day off all day maintenance

Llyssi
10-11-2014, 10:09 AM
Oh yeah... doesn't that seem a little skinflinty?

Don't you mean "skinflutey"!

CornBread
10-11-2014, 10:09 AM
Guys, I found out what the problem is

http://i.imgur.com/z22HpOF.png

Lol! Okay, so I think I get it. The RP guilds are all mad that OT picked the RP server so that they wouldn't get any resistance from the opposite faction, so now they are all collaborating to DDoS until OT leaves Tahyang?

ChimpoDelux
10-11-2014, 10:10 AM
Good luck with server maint team. any chance for some transfers?

Rattus
10-11-2014, 10:10 AM
pls come back onnnnn

:c

Elyos
10-11-2014, 10:10 AM
Wouldn't it... yenno... make more sense to bring it up when it won't crash again? Or else we're just going to sit here going through a giant loop of it crashing you and you guys bringing it back up.

If its something on the server crashing it they have to find out the cause...... So this is one of the ways they can find the issue a bit faster

MathiasQuinn
10-11-2014, 10:11 AM
Lol! Okay, so I think I get it. The RP guilds are all mad that OT picked the RP server so that they wouldn't get any resistance from the opposite faction, so now they are all collaborating to DDoS until OT leaves Tahyang?

Opposing faction?? They hate their own faction.

Balinor
10-11-2014, 10:11 AM
After being screwed over many times from various MMO's. I refuse to pay to play until the such said company can validate a reason to do so. At this time, not counting this server crash, there is no reason to pay to play. You can not get a house (on some servers including ours), and you can buy LP pots. Customer service is non-existent, and small patches take hours on end to install, and complete (3+)The game is great, but piss poorly ran, and managed. If I was this bad with communication, and managing at work I would of been fired long ago.


There's plenty of land if you're willing to spend gold or hunt for it, I just got a second 16x16 an hour or so before the crash. I also got a second 8x8 last week.

The patching is something completely on your end, the updates/patches take maybe 15 minutes for me and I'm not on some super high speed internet connection. (Wi-fi o.o)

As to your other points, yeah...the customer service is slow as ♥♥♥♥. I've had a ticket opened since the week of headstart, but you do not need to spend a dime to get all the perks of a paying player, just buy your patron status with gold.

LadyDeathra
10-11-2014, 10:11 AM
..really starting to piss me off -.-

Freyar
10-11-2014, 10:11 AM
If its something on the server crashing it they have to find out the cause...... So this is one of the ways they can find the issue a bit faster

Doesn't exactly matter. Shouldn't be crashing in the first place since it's a game that's been in operation in other regions for years (supposedly) already, and the fact that other servers seem much more stable.

Hiijcat
10-11-2014, 10:12 AM
trion's archeage team consists solely of interns, go easy on them

Niexist
10-11-2014, 10:12 AM
I wish all the other servers would crash. I feel like they should have to feel my pain.

Baiggin
10-11-2014, 10:13 AM
Have they given any idea when it will be up?

(I know probably a stupid question)

Elyos
10-11-2014, 10:13 AM
After being screwed over many times from various MMO's. I refuse to pay to play until the such said company can validate a reason to do so. At this time, not counting this server crash, there is no reason to pay to play. You can not get a house (on some servers including ours), and you can buy LP pots. Customer service is non-existent, and small patches take hours on end to install, and complete (3+)The game is great, but piss poorly ran, and managed. If I was this bad with communication, and managing at work I would of been fired long ago.

Erm.... These small patches don't take that long... They are doing other things then just a patch most likely.

Also who cares if you don't wanna pay. Not our job or the company's to bag you.to start paying

DahakUK
10-11-2014, 10:15 AM
Thursday, Friday and Saturday I've had a closing shift at work. Thursday this meant I couldn't play at all due to maintenance. Yesterday morning I at least got some gaming in after the server came up from it's daily scheduled crash, and today it's down again. Not that there's anything to do about this particular state of affairs, I just want to grumble about it to feel better.

Opiekun
10-11-2014, 10:15 AM
So is the server dead dead?

Ragosaros
10-11-2014, 10:15 AM
This is a RP server.... Wow.. never noticed any RP.... Trolling, land stealing.. botting.. but no RP.

staryoshi
10-11-2014, 10:16 AM
Opposing faction?? They hate their own faction.

Don't be hatin' on 'em just because they substitute the zerg for any semblance of real skill ;)

lewellyn
10-11-2014, 10:16 AM
Erm.... These small patches don't take that long... They are doing other things then just a patch most likely.

Such as, you know, maintenance. :P

If the server's already down, it's a great time to: be proactive about security concerns; back up the database offline; apply software tuning which has been identified in testing/staging; upgrade components of the software stack; etc.

LadyDeathra
10-11-2014, 10:17 AM
trion's archeage team consists solely of interns, go easy on them

interns.................aw ♥♥♥♥ we're ♥♥♥♥ed.....no wonder -.-

Llyssi
10-11-2014, 10:17 AM
Thursday, Friday and Saturday I've had a closing shift at work. Thursday this meant I couldn't play at all due to maintenance. Yesterday morning I at least got some gaming in after the server came up from it's daily scheduled crash, and today it's down again. Not that there's anything to do about this particular state of affairs, I just want to grumble about it to feel better.

Grumble away, it falls on deaf ears at Trion.

DahakUK
10-11-2014, 10:17 AM
This is a RP server.... Wow.. never noticed any RP.... Trolling, land stealing.. botting.. but no RP.
You won't see any RP in faction chat. There's plenty of us RPers RPing out in the "wild"

CornBread
10-11-2014, 10:17 AM
Opposing faction?? They hate their own faction.

Pretty sure it's more that their own faction hates them than the other way around. I'm no expert by any means, but it'd be nice if the PvP guilds on the west were more willing to collaborate.

toosweet
10-11-2014, 10:17 AM
Literally, less than 50 people before I was in Jury Duty.
I've lost so many spots in jury duty because you can't keep just ONE server up.

So. Irritated.

♥♥♥♥ i was 7th on jury duty

Titanforce
10-11-2014, 10:18 AM
Balinor.... I think you miss understood. The game is down for 3-5 hours when they are applying patches. I personally patch quickly on my end, but the servers are offline for ages for a very small patch.

LadyDeathra
10-11-2014, 10:19 AM
This is a RP server.... Wow.. never noticed any RP.... Trolling, land stealing.. botting.. but no RP.

same here :/

lewellyn
10-11-2014, 10:19 AM
I'm no expert by any means, but it'd be nice if the PvP guilds on the west were more willing to collaborate.

It feels to me that more than a few of the Western "PvP" guilds are banking on Auroria opening up within the next couple weeks, and want to go pirate then.

Hiijcat
10-11-2014, 10:19 AM
yeah right now we're roleplaying being in a coma

Rieco
10-11-2014, 10:20 AM
Guys its SGC!

MathiasQuinn
10-11-2014, 10:20 AM
Don't be hatin' on 'em just because they substitute the zerg for any semblance of real skill ;)

Never said I hated them, was just pointing out a fact that they will go after their own faction as well as opposing faction.

CornBread
10-11-2014, 10:20 AM
From twitter.com/archeage
"ArcheAge
‏@ArcheAge
Adventurers, our servers are experiencing a DDoS at the moment. We're working to restore network stability as quickly as possible."
Yelling at Trion won't do much good.

lewellyn
10-11-2014, 10:21 AM
From twitter.com/archeage
"ArcheAge
‏@ArcheAge
Adventurers, our servers are experiencing a DDoS at the moment. We're working to restore network stability as quickly as possible."
Yelling at Trion won't do much good.

That was nearly a day ago.

DABhand
10-11-2014, 10:21 AM
From twitter.com/archeage
"ArcheAge
‏@ArcheAge
Adventurers, our servers are experiencing a DDoS at the moment. We're working to restore network stability as quickly as possible."
Yelling at Trion won't do much good.

If that was posted recently then they are lying.

JerryBoyle
10-11-2014, 10:22 AM
Saying servers instead of server, old tweet you quoted. Tahyang is the only server with an issue, thus stating it's multiple servers would be straight-out lying.

HaVoK023
10-11-2014, 10:22 AM
any ETA for server up?

MathiasQuinn
10-11-2014, 10:22 AM
Only one server, DDos doesn't make sense.

CornBread
10-11-2014, 10:23 AM
Never said I hated them, was just pointing out a fact that they will go after their own faction as well as opposing faction.

https://www.youtube.com/watch?v=kHPG5lfEHQ4&feature=youtu.be

Hoppa2014
10-11-2014, 10:23 AM
Don't be hatin' on 'em just because they substitute the zerg for any semblance of real skill ;)

OT and don't forget Bushi another worthless guild of kiddies with Playstation mentality. Anyway with the short attention spans they have you wont see many of them in a couple months. If I see them anywhere, I don't give a "insert word here" KOS and repeated KOS. If they were real guilds they would have picked a server to play with the real PVP guys. Good God how long does it take to press the restart button. We probably have the only server running on a 5400rpm hard drive.

graytoni2012
10-11-2014, 10:23 AM
DOS attack huh someone pissed off the gold farmers lol

Tarmos
10-11-2014, 10:23 AM
Thursday, Friday and Saturday I've had a closing shift at work. Thursday this meant I couldn't play at all due to maintenance. Yesterday morning I at least got some gaming in after the server came up from it's daily scheduled crash, and today it's down again. Not that there's anything to do about this particular state of affairs, I just want to grumble about it to feel better.

It's neither the most populated server or currently in prime time. No excuse really.

The botting, land hogging...it's just really disappointing. The ideas were great just poorly implemented. There should have been a stricter character and land limit at launch to give more people a chance. Now we all stalk expiring houses etc only to be beaten instantly by some tool using a clicking cheat.

Just really, really disappointing.

JerryBoyle
10-11-2014, 10:24 AM
If that was posted recently then they are lying.
18 hrs ago, dude didn't cite the time for obvious reasons; so he can troll.

LadyDeathra
10-11-2014, 10:24 AM
From twitter.com/archeage
"ArcheAge
‏@ArcheAge
Adventurers, our servers are experiencing a DDoS at the moment. We're working to restore network stability as quickly as possible."
Yelling at Trion won't do much good.

dude really? pls tell em you're smart enough to see that ppl do know yelling won't solve ♥♥♥♥, they do it anyway to make them feel better. You know its called ranting *Raise eyebrow*

Baiggin
10-11-2014, 10:25 AM
Dear interns:

Have you tried rebooting?

Signed, the Players

moody
10-11-2014, 10:26 AM
So... I know we can't get them to fix this. Any way to get them to delete my second character so I can at least start fresh on a box that's up when I want to play?

MathiasQuinn
10-11-2014, 10:26 AM
hell I have a quest I had for a while going to freelich island, im afraid to go there not because of reds, but cuz of my own faction LOL

Madam
10-11-2014, 10:26 AM
What I want to know is why is it just Tahyang server that goes down?
If you know there is an issue with this server why are you not on top of it?
If it is not Trion then it is Glyph! This is not good for the game and not fair to the people who will be paying your salary, the players! Its not good business.

Freyar
10-11-2014, 10:27 AM
What I want to know is why is it just Tahyang server that goes down?
If you know there is an issue with this server why are you not on top of it?
If it is not Trion then it is Glyph! This is not good for the game and not fair to the people who will be paying your salary, the players! Its not good business.

Certainly not intentional, and jumping to put blame on Glyph doesn't exactly make sense.

Lycaste
10-11-2014, 10:27 AM
They have been just rebooting for 3 days now...hopefully they have the spare hardware available to finally fix it.

Ragosaros
10-11-2014, 10:28 AM
We should all demand a free char slot on a different server... or a large farm :) I am sure that they will be happy to compensate us for our lost time... *sarcasm*

Balinor
10-11-2014, 10:28 AM
We should all demand a free char slot on a different server... or a large farm :) I am sure that they will be happy to compensate us for our lost time... *sarcasm*

I'll take a few Thunderstruck Trees for compensation, everyone else can have farms if they want.

JerryBoyle
10-11-2014, 10:29 AM
We should all demand a free char slot on a different server... or a large farm :) I am sure that they will be happy to compensate us for our lost time... *sarcasm*
I am not moving from my Farmhouse and large farm next to eachother where I got 5 TS trees, surrounded by my guildies in Windscour

Regosichar
10-11-2014, 10:29 AM
not to mention people who seek to claim lots that are going public..this is a huge part of game and these huge unplanned maintenance downtimes are removing all fairness and preparation..this mechanic is part of the game, its not an overlap or accident or exploit...and it's just sucking the air out of the growing community of housing lotteryists.

just a minor consideration. im glad something is being done to crush the spammers/hackers/bots.

Baiggin
10-11-2014, 10:29 AM
They have been just rebooting for 3 days now...hopefully they have the spare hardware available to finally fix it.

So by spare hardware, you mean something other than duct tape, bubble gum and a hair pin right?

Morgana
10-11-2014, 10:29 AM
10:30 AM PDT: Hey all, just to update you: Tahyang, for the time being, is going to remain offline as our team investigates the root cause. The last thing we want is to bring it back online and have it lost again. This also means that we do not have an estimate of when Tahyang will be back up. Thanks for your patience!

Ragosaros
10-11-2014, 10:29 AM
I'll take a few Thunderstruck Trees for compensation, everyone else can have farms if they want.

Now that is the best compensation yet....

Lycaste
10-11-2014, 10:30 AM
So by spare hardware, you mean something other than duct tape, bubble gum and a hair pin right?

Exactly! Maybe super clue this time.

JerryBoyle
10-11-2014, 10:31 AM
10:30 AM PDT: Hey all, just to update you: Tahyang, for the time being, is going to remain offline as our team investigates the root cause. The last thing we want is to bring it back online and have it lost again. This also means that we do not have an estimate of when Tahyang will be back up. Thanks for your patience!
Sounds like it'll exceed a few hours, time to play Hyrule Warriors!

Rattus
10-11-2014, 10:32 AM
Welp.

Dunno what I'm gonna do now lol :v

Sophitya
10-11-2014, 10:33 AM
10:30 AM PDT: Hey all, just to update you: Tahyang, for the time being, is going to remain offline as our team investigates the root cause. The last thing we want is to bring it back online and have it lost again. This also means that we do not have an estimate of when Tahyang will be back up. Thanks for your patience!

Thank you for the update. That is a real bummer, but I hope this will be fixing it for good.

Cigetch
10-11-2014, 10:33 AM
It is most likely not hardware as I hope the servers are VM's and not standalone, so it's probably a mucked up VM and nobody there is smart enough to know how to fix it beyond restarting the VM. It may be as simple as too many snapshots flooding the cache.

Zeonx
10-11-2014, 10:33 AM
Adventurers,

It appears that the Tahyang (NA) server has crashed. We're in the process of bringing it back online.

Thanks for your patience!

9:25 AM PDT: Tahyang is now back online!
9:32 AM PDT: The server has crashed once more, and we're once more bringing it back. In addition, our network operations team is hard at work on determining and resolving the causes of these crashes.
10:30 AM PDT: Hey all, just to update you: Tahyang, for the time being, is going to remain offline as our team investigates the root cause. The last thing we want is to bring it back online and have it lost again. This also means that we do not have an estimate of when Tahyang will be back up. Thanks for your patience!

Is this a ♥♥♥♥ing joke?

Cigetch
10-11-2014, 10:34 AM
10:30 AM PDT: Hey all, just to update you: Tahyang, for the time being, is going to remain offline as our team investigates the root cause. The last thing we want is to bring it back online and have it lost again. This also means that we do not have an estimate of when Tahyang will be back up. Thanks for your patience!

Good news, how about leading with something smart like that to begin with instead of blowing smoke!

CornBread
10-11-2014, 10:34 AM
18 hrs ago, dude didn't cite the time for obvious reasons; so he can troll.

Actually, the server has been flaky the whole time. Maybe you should check your own stuff.

MathiasQuinn
10-11-2014, 10:34 AM
Cant even buy a char slot while not on the game, stupid.

Regosichar
10-11-2014, 10:34 AM
Why only attack one server? Makes no sense.

lol it makes perfect sense...whoever they are, they are players....some guild is full of hackers and is doing this...just join us who try to knab the free 16x16 each day to watch the same guy (named Crafty) get them each time, sometimes 3 in a row. very disappointing. Hacker and scriptusers need to be stopped.

Baiggin
10-11-2014, 10:35 AM
Is this a ♥♥♥♥ing joke?

Did it make you laugh?

I think I cried a bit, but I don't want to admit it.

Venom
10-11-2014, 10:35 AM
Do we have a time frame on this round

Drakemoore
10-11-2014, 10:35 AM
Are we going to get some kind of compensation for all of this down time lately?

hermes
10-11-2014, 10:35 AM
All of my characters are on this server and I wanna know if we will be getting some extra patron time to make up for the days we lost.

JerryBoyle
10-11-2014, 10:35 AM
Actually, the server has been flaky the whole time. Maybe you should check your own stuff.
I did, if the server has been flaky the whole time then it's hardware related hence why it's still down. A DDoS comes and goes, does not stay since they get caught that way. Let alone would it just be affecting Tahyang and nothing else, login server, ah in other servers and other servers in general would be the key indication that it's a DDoS-related assault. Since that is lacking, it's logical to think it's hardware malfunctioning and anything more is conspiracy and trolling.

Logaine
10-11-2014, 10:35 AM
"The servers ♥♥♥♥ed up and we don't know why. Go outside, nerds." That's what I read.

Hoppa2014
10-11-2014, 10:36 AM
Is this a ♥♥♥♥ing joke?
9:25 sleepy intern tripped on plug - servers down
9:32 they realized the plug is now broken
10:30 sent intern out to radio shack to buy replacement plug, but he forgot to take the company credit card so he is on his way back to get it.

Niexist
10-11-2014, 10:36 AM
Wow, I just started playing this game on monday, and I made 2 accounts patron. Kind of regretting that now.

Freyar
10-11-2014, 10:36 AM
10:30 AM PDT: Hey all, just to update you: Tahyang, for the time being, is going to remain offline as our team investigates the root cause. The last thing we want is to bring it back online and have it lost again. This also means that we do not have an estimate of when Tahyang will be back up. Thanks for your patience!

Was doing fine until I paid money. Perhaps I should stop.

LadyDeathra
10-11-2014, 10:36 AM
10:30 AM PDT: Hey all, just to update you: Tahyang, for the time being, is going to remain offline as our team investigates the root cause. The last thing we want is to bring it back online and have it lost again. This also means that we do not have an estimate of when Tahyang will be back up. Thanks for your patience!

WTF!! hell no, i need someone to delete my Ladydeathra character so i can make another ON A DIFF SERVER >.>

Slackerwacker
10-11-2014, 10:37 AM
And do tell me after hours and hours of no play time day after day of server being down. Do you really think we care about you saying oh sorry we are tying to fix.
how about you hire people that know what they are doing and get it done.
And for the paying customers do something to make up for this not just here since we screwed the pup on head start and everyday server is down. here's nothing and thanks for your money.


Adventurers,

It appears that the Tahyang (NA) server has crashed. We're in the process of bringing it back online.

Thanks for your patience!

9:25 AM PDT: Tahyang is now back online!
9:32 AM PDT: The server has crashed once more, and we're once more bringing it back. In addition, our network operations team is hard at work on determining and resolving the causes of these crashes.
10:30 AM PDT: Hey all, just to update you: Tahyang, for the time being, is going to remain offline as our team investigates the root cause. The last thing we want is to bring it back online and have it lost again. This also means that we do not have an estimate of when Tahyang will be back up. Thanks for your patience!

CornBread
10-11-2014, 10:37 AM
I did, if the server has been flaky the whole time then it's hardware related hence why it's still down. A DDoS comes and goes, does not stay since they get caught that way.

And a DDoS attack has never caused hardware problems before. But go ahead and call me a troll some more when I'm trying to be helpful.

Lanthirdir
10-11-2014, 10:38 AM
I'll take a few Thunderstruck Trees for compensation, everyone else can have farms if they want.

Nooo, even more WTS thunderstruck logs from Balinor

Kono
10-11-2014, 10:38 AM
This also means that we do not have an estimate of when Tahyang will be back up. Thanks for your patience!

Really!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!.

You go to be fricking kidding me

ExiBear
10-11-2014, 10:39 AM
We better get some kind of compensation for this.. After two five hour downtimes in three days to be followed by our server crashing three times a day? Especially when you can't even give us an ETA on when they will be back up. Making me regret my purchase here.

MiruMedusa
10-11-2014, 10:39 AM
10:30 AM PDT: Hey all, just to update you: Tahyang, for the time being, is going to remain offline as our team investigates the root cause. The last thing we want is to bring it back online and have it lost again. This also means that we do not have an estimate of when Tahyang will be back up. Thanks for your patience!

Well ... guess I'll log back in after work tonight with sick livestock, no gain in any of my crafts, and no gold made ... lovely

Balinor
10-11-2014, 10:39 AM
Nooo, even more WTS thunderstruck logs from Balinor

>.> Gotta make my gold somehow, best to go sellin' my wood. Someone will take, they always do. Eventually.

Zeonx
10-11-2014, 10:39 AM
Really!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!.

You go to be fricking kidding me

It may be time for someone to write a letter to XL. Who speaks Korean?

JerryBoyle
10-11-2014, 10:39 AM
And a DDoS attack has never caused hardware problems before. But go ahead and call me a troll some more when I'm trying to be helpful.
A DDoS affects more than one server, it currently only affects Tahyang. So you are either trolling or very ignorant of what you are talking about or a combination of the two. Since we are arguing, the case of you being a Troll is much greater than before.

sadpriest
10-11-2014, 10:39 AM
My theory is that the problem is all those (bleeps) scripting and botting are causing problems. Get off Tahyang you jerks. Your not welcome! D:

Freyar
10-11-2014, 10:40 AM
https://www.youtube.com/watch?v=TYM4QKMg12o&noredirect=1

GaryBusey
10-11-2014, 10:40 AM
Did it make you laugh?

I think I cried a bit, but I don't want to admit it.

I cri evrytiem ...

Balinor
10-11-2014, 10:41 AM
I cri evrytiem ...

Go home Busey, you're drunk.

Baiggin
10-11-2014, 10:41 AM
Dear players, we are going to keep the server down for now, so the gold farmers can perfect their hacks and secure the last open plots of land. Thanks for your patience!

(joke)

Lanthirdir
10-11-2014, 10:41 AM
>.> Gotta make my gold somehow, best to go sellin' my wood. Someone will take, they always do. Eventually.

omg, did you make a wood joke?

Logaine
10-11-2014, 10:42 AM
SCG got tired of people KoSing them so they hired a professional hacker to DDoS the server. http://thumb7.shutterstock.com/display_pic_with_logo/263380/263380,1282059165,1/stock-photo-criminal-in-dark-clothes-and-balaclava-with-the-laptop-59243428.jpg

ln206z
10-11-2014, 10:43 AM
are you serious?

Freyar
10-11-2014, 10:43 AM
omg, did you make a wood joke?

He might be a bit board what with the root of the problem not being easily identified.

MathiasQuinn
10-11-2014, 10:44 AM
how long does it take to determine an issue? another day off wasted.

CornBread
10-11-2014, 10:44 AM
A DDoS affects more than one server, it currently only affects Tahyang. So you are either trolling or very ignorant of what you are talking about or a combination of the two. Since we are arguing, the case of you being a Troll is much greater than before.

Sure, if they are all on the same connection, but I'm not here to have a debate about that. Like I said, just trying to help. You don't have to be a prick about it.

Freyar
10-11-2014, 10:45 AM
how long does it take to determine an issue? another day off wasted.

Depending on the issue? Wildly different numbers.