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Ksize
10-20-2014, 11:19 AM
good evening. I have not used any programs and not used any illegal actions. I would like to know the reason for the ban. 3 days I am waiting for your reply. sorry for the mistake to use Google translator
Question Reference # 141017-001219
Date Created: 10/17/2014 07:10 AM
Date Last Updated: 10/17/2014 07:10 AM
Status: Unresolved
My character Monobear
server Melisara

Razneroka
10-20-2014, 11:22 AM
Dear Administration/Moderation this forum, please, check this petition and reply us :)

Monarhl
10-20-2014, 11:29 AM
Dear Administration/Moderation this forum, please, check this petition and reply us

And unban this member !

Darina
10-20-2014, 11:35 AM
:oDear Administration/Moderation this forum, please, check this petition and reply us

Monarhl
10-20-2014, 06:48 PM
up! !@!!!!!!!!!

Bitbit
10-21-2014, 01:56 AM
good evening. I have not used any programs and not used any illegal actions. I would like to know the reason for the ban. 3 days I am waiting for your reply. sorry for the mistake to use Google translator
Question Reference # 141017-001219
Date Created: 10/17/2014 07:10 AM
Date Last Updated: 10/17/2014 07:10 AM
Status: Unresolved

I having same problem. Get banned since last saturday, i already send more then 4~5 appeal letter . Haven yet received any feedback :( I'm sad, that account very important to me...

If any GM available here, if saw this thread/comment. Please help us, recover/release our account. Must appreciate if can do ASAP !. thanks.

new ticket incident no. (update) :- (Any GM Available :( ?)

Question Reference # 141021-003025
Date Created: 10/21/2014 09:41 AM
Date Last Updated: 10/21/2014 09:41 AM
Status: Unresolved

My character IGN : Kyra, Lucy, Kaylia
Server : Enla (Na)


:( :( :(

Allahmelv
10-21-2014, 07:36 AM
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Monarhl
10-21-2014, 04:35 PM
Up!!!!!!!!!! Adm where are u !!!!!!!!!!!!!!

AMMOFLIGHT
10-22-2014, 10:40 AM
напиши в им на мыло потом зайди с другого ака через лайв чат

Monarhl
10-23-2014, 09:51 AM
up !!!!!!!!!!!!!!!!!

Erroneouzz
10-23-2014, 09:56 AM
I am in the exact same situation and Im highly pissed off that these ♥♥♥♥♥♥♥s have the nerve to ban me for no reason what so ever, on top of that there is no way to get ahold of anyone outside of an email?!?!?! What the ♥♥♥♥ is wrong with this company? I havent used any form of bot or hack or anything at all. The only thing that could have possibly done anything is that I use my cell phones internet to connect because of my pos 1mbps home internet and even then they send emails to comfirm its actually me signing in. This needs to be dealt with immediately before I reverse all transactions through my bank thus far!

Monarhl
10-24-2014, 10:11 AM
Uppppppppppp !!!!!!!!!!!

TormentS
10-24-2014, 10:26 AM
Banned Email Address: higor.palhares@hotmail.com
Reference Number: 141023-000262
Server: Lucian
Character: Torments and Colerinha


Thx for the 16x16 spot lose GLIPH you are the best

volc
10-24-2014, 10:45 AM
My account was banned too for no reason :(
Maybe someone take a look and fix it please:

Question Reference # 141023-005034

Mikhadark
10-24-2014, 10:58 AM
All innocent banned have lake in common, we have a bad connection, that fall, disconnect, restart, or inalambicas connections that feel the same, I think when you are starting the Halk shield if our connection is dropped, the antihacker should detect us as hakers.

Someone thinks like me?

tacostacostacos
10-24-2014, 11:03 AM
*Sip*

Ah, hacker tears.

chrisstidm
10-24-2014, 11:48 AM
Welcome to the club everyone, you are not alone :(

Monarhl
10-24-2014, 01:00 PM
oooooooohhhhhhh maan ! GUILD NEED HEALER !!

Alldaybrah
10-24-2014, 02:02 PM
https://twitter.com/hartsman << CEO's twitter, we need to let him know that people are not just "lying". He thinks that we are simply just lying cheaters... yet he unbans a streamer because he was "innocent".... let him know that innocent players who do not cheat are getting banned for no reason!!!
Technical support seems to be doing nothing!! literally nothing about this whole situation.