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Forums: News & Announcements

Read the latest news and announcements related to ArcheAge: Unchained

  1. Sticky Thread Sticky: A message from our Customer Support team.

    Hey there folks, So, we have been getting a lot of questions regarding your accounts and character creation/transfer etc. To make everybody’s...

    Started by erinnyes‎, 10-25-2019 02:15 AM
    2 Archeage Team Post(s)
    • Replies: 1
    • Views: 15,236
    12-17-2019, 10:21 AM Go to last post
  2. Sticky Thread Sticky: Multi-Account Policy for ArcheAge: Unchained

    The following policy details the regulations around the simultaneous access of more than one account in ArcheAge: Unchained. It addresses our stance...

    Started by Carendash‎, 10-15-2019 03:04 AM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 8,480
    10-15-2019, 03:04 AM Go to last post
  3. Sticky Thread Sticky: Forum posts in ArcheAge: Unchained

    We really want to hear your feedback about ArcheAge: Unchained. Unfortunately, only players with a level 15+ character on the current Free2Play live...

    Started by Carendash‎, 09-28-2019 05:40 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,958
    09-28-2019, 05:40 PM Go to last post
  4. Sticky Thread Sticky: FAQ - ArcheAge: Unchained [Updated 09/25/2019]

    Visit our official websites for ArcheAge and ArcheAge: Unchained and check out our official ArcheAge Discord! Last but not least, don’t forget to...

    Started by Carendash‎, 08-19-2019 08:51 AM
    • Replies: 0
    • Views: 340,131
    08-19-2019, 08:51 AM Go to last post
  1. Regarding Issues with Festival Exchangers

    Hi everyone, We have identified one of the causes for the missing Festival Exchangers and are planning some server downtime on Monday, February...

    Started by Mobi‎, 02-14-2020 11:34 AM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 562
    02-14-2020, 11:34 AM Go to last post
  2. Regarding Payment Issues - Feb 3

    Hi all, We're aware of recent payment related issues that are occurring and working on a resolution for this. Purchases made with existing Credits...

    Started by Mobi‎, 02-03-2020 07:05 PM
    2 Archeage Team Post(s)
    • Replies: 1
    • Views: 621
    02-03-2020, 08:06 PM Go to last post
  3. Regarding Unintended Completion of Season 2 ArchePasses

    Regarding Unintended Completion of Season 2 ArchePasses There was an issue that was discovered after EU came online and season 2 of the ArchePass...

    Started by Cosmo‎, 01-23-2020 03:21 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 2,737
    01-23-2020, 03:21 PM Go to last post
  4. ArchePass Season 2 Patch Notes

    Hi everyone, We're super excited to release Season 2 of the ArchePass along with some quest adjustments, take a look at the changes below! With...

    Started by Mobi‎, 01-22-2020 01:21 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 19,307
    01-22-2020, 01:21 PM Go to last post
  5. Diligence Coin Compensation Pack Available Again

    Hi everyone, We're adding the original ArchePass Diligence Coin Compensation Pack to be available again. This was originally from the week of...

    Started by Mobi‎, 01-15-2020 11:29 AM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 4,697
    01-15-2020, 11:29 AM Go to last post
  6. ArcheAge: Unchained Pack - Reclaim Update

    Happy Monday everyone! We have an update for those of you who are eagerly awaiting your second claim of your pre-order and post-launch Unchained...

    Started by Cosmo‎, 01-13-2020 02:52 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 4,699
    01-13-2020, 02:52 PM Go to last post
  7. Marketplace Update - December 31

    Hello everyone! With the marketplace update today we will be introducing 3 new items to the Diligence Coin store: 10x Hiram Awakening Scroll -...

    Started by Carendash‎, 12-31-2019 10:34 AM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 2,143
    12-31-2019, 10:34 AM Go to last post
  8. ArchePass Booster

    Some festive news for a festive week. As most of us know, the ArchePass will soon be reaching it's first season end as will the year, and we hope...

    Started by Carendash‎, 12-27-2019 04:17 AM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 4,239
    12-27-2019, 04:17 AM Go to last post
  9. Bound Crest Brainstorm claim

    Hello Adventurers! To make up for the issues revolving around the initial Crest Brainstorms not working as intended, we are offering 5 Bound Crest...

    Started by Carendash‎, 12-19-2019 02:36 AM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 2,309
    12-19-2019, 02:36 AM Go to last post
  10. Regarding ArchePass Compensation - Nov 20

    Howdy everyone, A one time claimable ArchePass Compensation Crate is available through the in game marketplace (Found in Credits > Consumables)...

    Started by Mobi‎, 11-20-2019 03:57 PM
    2 Archeage Team Post(s)
    • Replies: 1
    • Views: 10,403
    12-06-2019, 11:25 AM Go to last post
  11. Regarding Heroes on all servers - Legacy and AAU

    Hello everyone! The team is aware of current issues revolving around the Heroes of December on the Archeage Legacy and Archeage Unchained servers...

    Started by Cosmo‎, 12-03-2019 06:16 PM
    2 Archeage Team Post(s)
    • Replies: 1
    • Views: 2,972
    12-04-2019, 04:53 AM Go to last post
  12. Changes to Weekly Maintenances

    Hello everyone, With the recent updates to the Territory and Siege systems, the team has decided to reschedule our weekly maintenances to Thursdays....

    Started by iArches‎, 12-03-2019 10:57 AM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 6,145
    12-03-2019, 10:57 AM Go to last post
  13. Updated ArchePass Available on PTS - Nov 27

    On PTS, the ArchePass has been enabled in its new iteration. Players are able to complete 12 missions weekly, and these missions have been revamped...

    Started by Mobi‎, 11-27-2019 01:17 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 3,089
    11-27-2019, 01:17 PM Go to last post
  14. Regarding Ayanad Library Disabled - Nov 27

    Howdy everyone, The Ayanad Library has been disabled. It was planned to be retired in an upcoming update, but because of the performance issues...

    Started by Mobi‎, 11-27-2019 10:59 AM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 2,516
    11-27-2019, 10:59 AM Go to last post
  15. Regarding ArchePass Compensation - Nov 13 Updated

    ArchePass Compensation Crate is now claimable via the in game marketplace (Found in Credits > Consumables) for characters level 40+. This crate...

    Started by Carendash‎, 11-10-2019 10:46 AM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 16,747
    11-10-2019, 10:46 AM Go to last post
  16. Compensation for Belstrom

    As Belstrom was facing multiple days of downtime we started a double event to let you catch up and also we'll grant you a compensation pack...

    Started by Carendash‎, 11-09-2019 07:48 AM
    2 Archeage Team Post(s)
    • Replies: 1
    • Views: 3,280
    11-10-2019, 07:34 AM Go to last post
  17. Belstrom - Double Everything Event

    Hey everyone, As Belstrom was offline for 3 days, we're going to be enabling a double everything event to help folks on that server catch up. ...

    Started by Carendash‎, 11-08-2019 01:50 PM
    2 Archeage Team Post(s)
    • Replies: 1
    • Views: 2,743
    11-08-2019, 04:06 PM Go to last post
  18. Regarding Belstrom Auction House

    The auction house of the EU server Belstrom is not delivering the amount of gold back to the user as intended. This is currently being...

    Started by Carendash‎, 11-04-2019 07:34 AM
    6 Archeage Team Post(s)
    • Replies: 5
    • Views: 33,032
    11-07-2019, 02:40 PM Go to last post
  19. Regarding Dungeon Issues on the European Region

    Hi everyone, The team has been working on the issue that has been causing dungeons to not spawn correctly on EU servers, and have been able to...

    Started by Mobi‎, 11-04-2019 01:00 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 3,090
    11-04-2019, 01:00 PM Go to last post
  20. Regarding Furniture and Music Chest in Marketplace

    Hello everyone, The marketplace on ArcheAge: Unchained will be temporarily offline for about 30-60 mins to help fix an issue with the Furniture...

    Started by Mobi‎, 11-04-2019 11:29 AM
    2 Archeage Team Post(s)
    • Replies: 1
    • Views: 1,654
    11-04-2019, 12:12 PM Go to last post

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