+ Post New Thread
Page 1 of 804 1 2 3 11 51 101 501 ... LastLast
Threads 1 to 20 of 16065

Forums: Game & Account Support

Talk with our Support Team via a help ticket.

  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    66 Pages
    1 2 3 ... 66
    • Replies: 654
    • Views: 62,799
    04-18-2017, 11:23 PM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 231
    • Views: 24,857
    03-25-2017, 07:50 PM Go to last post
  3. Sticky Thread Sticky: Blue Salt Brotherhood Questline Changes

    Adventurers and future farmers, As you have probably noticed since Dread Prophecies launched, the questline involving the Blue Salt Brotherhood...

    Started by Scapes‎, 05-12-2015 06:21 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 19
    • Views: 32,036
    03-21-2017, 01:21 AM Go to last post
  4. Sticky Thread Sticky: Upcoming changes to support requests starting August 1

    In order to bring you a more efficient customer support experience, we here at Trion Worlds will be shifting our focus to communicating with you via...

    Started by Celestrata Bloodsong‎, 07-26-2016 09:04 AM
    2 Pages
    1 2
    4 Archeage Team Post(s)
    • Replies: 17
    • Views: 3,990
    01-25-2017, 08:38 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 335439 Current version number - 336253 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 3,853
    10-29-2016, 09:02 AM Go to last post
  6. Post Sticky Thread Sticky: Windows 10 - Our Current Status!

    UPDATE: As of today (July 27), and barring any last-minute changes made by Microsoft, ALL Trion games are ready for Windows 10 release. If you have...

    Started by TrionBrasse‎, 06-04-2015 05:48 PM
    11 Pages
    1 2 3 ... 11
    2 Archeage Team Post(s)
    • Replies: 102
    • Views: 39,049
    08-13-2016, 03:46 PM Go to last post
  7. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 2,665
    03-18-2016, 01:11 PM Go to last post
  8. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 21,568
    07-17-2014, 08:31 AM Go to last post
  1. Patron Status not showing

    I have paid off my patron, i have the purchase receipt. I still have 28 more days of patron and its not showing on my character, i have now lost over...

    Started by Pheonix1‎, 04-13-2017 06:21 PM
    1 Archeage Team Post(s)
    • Replies: 6
    • Views: 220
    04-22-2017, 06:51 AM Go to last post
  2. REQUEST #868199 please look @ it

    Thanks!

    Started by Gadhelyn‎, 04-21-2017 01:10 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 62
    04-21-2017, 02:16 PM Go to last post
  3. In-Game Mail disappeared?

    So I took a 6month break from ArcheAge and I just came back today but all my mail is gone, I lost all the scarecrow and land blueprints I had in my...

    Started by Nyxxian‎, 04-21-2017 08:31 AM
    • Replies: 1
    • Views: 56
    04-21-2017, 08:52 AM Go to last post
  4. Unable to apply updates error #1005

    Hi, so i downloaded the game up to 15 seconds left, at 15 seconds it stopped and gave me that error, now when i click update this error pops up. I...

    Started by Strider06‎, 04-26-2014 05:00 PM
    15 Pages
    1 2 3 ... 15
    5 Archeage Team Post(s)
    • Replies: 146
    • Views: 184,513
    04-20-2017, 09:00 PM Go to last post
  5. Can't multi-box black screen when I try

    Since the update recently I can no longer multi-box or load a second account while my first account is logged in. It gives me a black screen when I...

    Started by Jackalope‎, 04-20-2017 04:03 PM
    • Replies: 0
    • Views: 44
    04-20-2017, 04:03 PM Go to last post
  6. Patron bug

    Hello,my patron is bugged for 5 days already.Everything is ok on the site,the active remaining days are passing but my patron is not working in...

    Started by Ciupa‎, 04-16-2017 04:08 PM
    1 Archeage Team Post(s)
    • Replies: 5
    • Views: 196
    04-20-2017, 08:28 AM Go to last post
  7. Cannot log in and credits gone.

    Nobody seems to be able to log in on the main account page and everyone's credits are gone! What is going on? Any ETA on this being resolved?

    Started by DrBoomII‎, 04-20-2017 07:54 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 89
    04-20-2017, 08:06 AM Go to last post
  8. Error Code 126

    trojan detected... Error loading DLL: CryNetword.dll, error code 126

    Started by Mixdavila‎, 04-18-2017 11:24 PM
    1 Archeage Team Post(s)
    • Replies: 5
    • Views: 149
    04-19-2017, 03:41 PM Go to last post
  9. Trojan/Virus in crynetwork.dll - false positive but unable to play

    I type this having already sorted it with exeptions but im sure others will have the issue. I have AVG and it seems to be triggering avast as well....

    Started by Taiver‎, 04-18-2017 08:42 PM
    1 Archeage Team Post(s)
    • Replies: 7
    • Views: 338
    04-19-2017, 02:34 PM Go to last post
  10. Europe Server Select screen?

    Hi. Can't load into the server select screen on european region. This happens on both my computers and I have no issues login into my toons on NA....

    Started by Kharabakh‎, 03-17-2017 05:07 AM
    23 Pages
    1 2 3 ... 23
    • Replies: 225
    • Views: 8,376
    04-19-2017, 10:36 AM Go to last post
  11. Post Failed to Load Game Data error -> Patch numbers

    Current patch number (19-04-2017): 336253 Last patch number (12-04-2017): 334404 Older patch numbers ...

    Started by Alicechan‎, 01-09-2017 06:03 PM
    3 Pages
    1 2 3
    • Replies: 28
    • Views: 3,345
    04-19-2017, 08:17 AM Go to last post
  12. Can someone please look at my ticket

    Hi, Pls QQ #864742 I know there is lots of tickets atm but this was sent a while back. Fank you

    Started by MonolithD‎, 04-18-2017 10:01 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 125
    04-18-2017, 11:33 AM Go to last post
  13. Angry Unabble to login on one specific server...

    Hello. I was online on my character and i got disconnected. Since than i can't log in only to Eanna... Other servers working for me though. Please...

    Started by Superfurry‎, 04-18-2017 07:47 AM
    • Replies: 2
    • Views: 93
    04-18-2017, 08:47 AM Go to last post
  14. How many days we usually got our ticket reply?

    I just play for less than 2 weeks, I bought 1 more patron on the alt account 3 days ago. Then I got banned - both accounts. I don't receive any...

    Started by makashi‎, 04-15-2017 07:38 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 105
    04-17-2017, 12:19 PM Go to last post
  15. hacked account

    Hello my brother that plays with me had his account hacked today please help us because im afraid person who did this will try to sell items to other...

    Started by evilmuke‎, 04-17-2017 09:23 AM
    • Replies: 0
    • Views: 72
    04-17-2017, 09:23 AM Go to last post
  16. Can't we change the associated country of our Glyph account ?

    Hi ! I tried to purchase something from the store but i can't use any of my payment methods because they're from different country, which is wrong or...

    Started by Yskh‎, 01-13-2017 08:30 AM
    2 Archeage Team Post(s)
    • Replies: 9
    • Views: 2,582
    04-16-2017, 12:30 PM Go to last post
  17. Glyph failed to launch after patching latest Windows 10 Creator update.

    Hi guys, wondering whether anyone of you faced this issue. Glyph fail to launch after I go and patch the latest Windows 10 Creator update. Would...

    Started by ArcheAger‎, 04-13-2017 01:10 PM
    1 Archeage Team Post(s)
    • Replies: 6
    • Views: 840
    04-15-2017, 04:47 PM Go to last post
  18. EU black screen

    Hello, i was online in today but now i can't get back in game. I am having black screen with a cursor and not even getting to server select screen in...

    Started by SoulPurge‎, 04-15-2017 03:14 PM
    • Replies: 0
    • Views: 60
    04-15-2017, 03:14 PM Go to last post
  19. Can't Login To Game

    I was in the game for quite a while, and then was suddenly DCed. I closed the program, rebooted my computer and started the Glyph loader again. I...

    Started by gilwewenu69‎, 04-11-2017 10:25 AM
    • Replies: 4
    • Views: 262
    04-15-2017, 01:53 PM Go to last post
  20. Game crashes during splash screen load in

    I had this issue a couple of years ago, but can't remember what the fix for it was. This happened after multiple game crashes and I decided to...

    Started by Edgeglow‎, 12-20-2016 02:16 PM
    4 Pages
    1 2 3 ... 4
    1 Archeage Team Post(s)
    • Replies: 31
    • Views: 2,643
    04-15-2017, 06:25 AM Go to last post

+ Post New Thread
Page 1 of 804 1 2 3 11 51 101 501 ... LastLast

Thread Display Options

Use this control to limit the display of threads to those newer than the specified time frame.

Allows you to choose the data by which the thread list will be sorted.

Order threads in...

Note: when sorting by date, 'descending order' will show the newest results first.

Icon Legend

Contains unread posts
Contains unread posts
Contains no unread posts
Contains no unread posts
More than 15 replies or 150 views
Hot thread with unread posts
More than 15 replies or 150 views
Hot thread with no unread posts
Closed Thread
Thread is closed
Thread Contains a Message Written By You
You have posted in this thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts