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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    69 Pages
    1 2 3 ... 69
    • Replies: 682
    • Views: 98,193
    01-16-2018, 06:32 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 234
    • Views: 37,406
    10-19-2017, 01:41 AM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 350873 Current version number - 351593 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 7,076
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 4,312
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 23,246
    07-17-2014, 08:31 AM Go to last post
  1. Exclamation Payment error, please help me...

    I have no idea which forum this is supposed to go in, since there doesn't seem to be any technical issue forum. Anyway, I want to change my...

    Started by Kanra‎, Yesterday 05:53 PM
    • Replies: 0
    • Views: 41
    Yesterday, 05:53 PM Go to last post
  2. AN Coin non delivery

    I just bought 2 AN coins from the vocation shop and never received them. Needless to say I'm not a happy camper right now. Can you please look into...

    Started by Leisa‎, Yesterday 03:31 AM
    • Replies: 2
    • Views: 57
    Yesterday, 07:05 AM Go to last post
  3. Archeage Trademark

    Can I use game screenshots in T-Shirt design? Or it is copyright violation?

    Started by Tolkoton‎, Yesterday 05:17 AM
    • Replies: 3
    • Views: 43
    Yesterday, 07:01 AM Go to last post
  4. Quest marker display problem... maybe?

    My quests show as having an unknown location in the completed phase of the quest. It makes finding the quest turn in NPC a pain, just, a real pain....

    Started by FiDget‎, 01-01-2018 12:17 AM
    • Replies: 5
    • Views: 237
    01-16-2018, 01:27 PM Go to last post
  5. hello

    I wanted to know if they could help me put my archeage account and when I put in store to see the pattern days that I have left tells me that my...

    Started by matias‎, 01-15-2018 01:25 PM
    • Replies: 0
    • Views: 44
    01-15-2018, 01:25 PM Go to last post
  6. Transfer Charcter

    I have a problem - I tried to move the character from the server to another one. It took away credits but the form did not move. What is going...

    Started by Grreenn‎, 01-15-2018 07:27 AM
    • Replies: 1
    • Views: 61
    01-15-2018, 07:54 AM Go to last post
  7. EU Server Grey Screen is back AGAIN

    as title says, been playing whackamole all weekend between NA and EU servers and the grey screen issue with the log-in servers fix your crap please

    Started by Tetchy‎, 01-15-2018 06:37 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 285
    01-15-2018, 07:18 AM Go to last post
  8. Serveur Eanna inaccessible aujourd'hui

    hi gray screen near character selection, the problem is the same as for US servers

    Started by Milapa‎, 01-15-2018 06:40 AM
    • Replies: 0
    • Views: 45
    01-15-2018, 06:40 AM Go to last post
  9. Serveur Eanna inaccessible aujourd'hui

    hi écran gris près sélection du personnage, le problème est le même que pour les serveurs US

    Started by Milapa‎, 01-15-2018 06:40 AM
    • Replies: 0
    • Views: 31
    01-15-2018, 06:40 AM Go to last post
  10. Character Slot Unavailable

    I deleted a character in "Vengeance" and dced and when I reconnected, I was unable to create a new character. In the Server Selection screen, it...

    Started by Cris2opher‎, 01-15-2018 04:17 AM
    • Replies: 0
    • Views: 37
    01-15-2018, 04:17 AM Go to last post
  11. Unhappy Invisible character in renckoning

    hello i have 1 character in aranzeb and 1 in renckoning the server select screen shows that i have 2 characters in renckoning so now i cant...

    Started by taalia‎, 01-14-2018 08:43 PM
    • Replies: 0
    • Views: 62
    01-14-2018, 08:43 PM Go to last post
  12. Lost 3 Scarecrow

    Hi, I lost my 3 Scarecrow Garden completely and not currently have an Scarecrow Farm. I left the game long ago and I remember that after my...

    Started by heavymetalextreme‎, 01-13-2018 11:49 AM
    • Replies: 1
    • Views: 54
    01-13-2018, 11:54 AM Go to last post
  13. Paid Character Transfer Error

    I bought the credits and the Character Paid Transfer and with all the necessary requirements, but when I clicked to transfer from Thunderwing to...

    Started by Drakeniar‎, 01-13-2018 10:38 AM
    • Replies: 0
    • Views: 56
    01-13-2018, 10:38 AM Go to last post
  14. Patron Time Didn't Apply Correctly

    Ok, I could be stupid, but lets look here December 3 + 30 Days would take us to 2 Jan On 2 Jan got 10 Days (this would take us to 12 Jan) On...

    Started by jahlon‎, 01-12-2018 04:27 AM
    • Replies: 3
    • Views: 125
    01-12-2018, 02:14 PM Go to last post
  15. Error 1004

    Got a new SSD and i am trying to install AA onto it but after the base game is downloaded i keep getting the error 1004. Right after it gives me...

    Started by DutchyDutch‎, 12-30-2017 11:15 PM
    • Replies: 2
    • Views: 198
    01-12-2018, 11:49 AM Go to last post
  16. 117/5000 launch of the game impossible

    hi impossible to launch the game, black screen after the selection of the character. server Aranzeb.

    Started by Kodyth‎, 01-12-2018 03:12 AM
    • Replies: 1
    • Views: 112
    01-12-2018, 03:53 AM Go to last post
  17. Archeage eating all HDD and it is not the known issues

    Hello, I couldnt play today, game freeze and stop responding, then I saw "drive C no space" message and wow I start searching google and I read...

    Started by Oyranos‎, 01-05-2018 10:10 AM
    • Replies: 1
    • Views: 124
    01-11-2018, 08:22 PM Go to last post
  18. Patron gone

    #1033202 I have payed patron and still a few days remaing from other purchase and now its gone. Need a fix. Thanks!

    Started by Wadheks‎, 01-11-2018 01:17 PM
    • Replies: 0
    • Views: 60
    01-11-2018, 01:17 PM Go to last post
  19. Angry Transfer failed

    So me and several people are getting failed transferred contact support whats the deal especialy since yall collected the credits. don't care about...

    Started by Gbgod‎, 12-30-2017 06:41 AM
    • Replies: 2
    • Views: 201
    01-09-2018, 09:03 AM Go to last post
  20. Post verification error

    .

    Started by sonhol‎, 01-09-2018 05:55 AM
    • Replies: 0
    • Views: 64
    01-09-2018, 05:55 AM Go to last post

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