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Forums: Game & Account Support

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  1. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    Heya, There have been a lot of reports regarding patron issue lately. In order to help us track the affected accounts, please read this thread...

    Started by Carendash‎, 01-02-2019 09:36 AM
    85 Pages
    1 2 3 ... 85
    • Replies: 840
    • Views: 51,359
    Today, 12:33 PM Go to last post
  2. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    91 Pages
    1 2 3 ... 91
    • Replies: 900
    • Views: 160,225
    05-16-2020, 10:08 PM Go to last post
  3. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    30 Pages
    1 2 3 ... 30
    18 Archeage Team Post(s)
    • Replies: 297
    • Views: 63,010
    04-13-2020, 11:26 PM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 9,047
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 449968f Current version number - 450630f If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 15,117
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 28,072
    07-17-2014, 08:31 AM Go to last post
  1. Account and support on site messed up?

    I was wonder if it was just me or if the main trion/gamigo site like really messed up. Like the whole site gui is not able to use. I login and get...

    Started by AgentRed‎, 05-26-2020 10:40 AM
    • Replies: 0
    • Views: 108
    05-26-2020, 10:40 AM Go to last post
  2. please help Ticket # (1504751)

    please help Ticket # (1504751)

    Started by PirateExilesystemisbroke‎, 05-25-2020 04:37 PM
    • Replies: 0
    • Views: 79
    05-25-2020, 04:37 PM Go to last post
  3. I delete quest items I need to delete them to continue the main quest

    Chapter-15 - 7 A Good Reputation. It has been deleted>Sebath´s journal Manuscript Sebath´s Letter hello, I unfortunately excludes some itens...

    Started by Diegobr‎, 04-25-2020 09:43 PM
    • Replies: 1
    • Views: 329
    05-22-2020, 03:13 PM Go to last post
  4. Exclamation Glyph can`t be updated?

    Today I am not able to update the Glyph launcher - it does not matter with antivirus on or off, if I restart the PC. I can`t even get to the launcher...

    Started by Elzabet‎, 05-22-2020 01:00 PM
    • Replies: 0
    • Views: 74
    05-22-2020, 01:00 PM Go to last post
  5. Fall of Hiram City not popping since maintenance

    As stated in the title, FoH hasnt popped for anyone on Ezi since the maintenance yesterday. Please check it !

    Started by AweEzi‎, 05-22-2020 03:15 AM
    • Replies: 9
    • Views: 121
    05-22-2020, 12:05 PM Go to last post
  6. Growth event quest doesn't activate

    For 2nd day in the row i can't activate growth event quest. When i right click on the item it starts channeling, but in the end quest is not...

    Started by Daktarele‎, 05-20-2020 03:18 AM
    • Replies: 1
    • Views: 140
    05-20-2020, 12:03 PM Go to last post
  7. Angry [BUG] Auroran Synthesis Box

    Got AURORAN SYNTHESIS BOX HEROIC variant from Equipment Pass but when i clicked on it, nothing happens. It just doesn't want to be opened. I have 32...

    Started by Sanatani Dharam‎, 04-26-2020 05:50 PM
    2 Pages
    1 2
    • Replies: 15
    • Views: 1,879
    05-18-2020, 01:22 PM Go to last post
  8. Extreme server lag

    Archeage Unchained Server is every day at the same time Extreme LAGGY its totaly annoying you cant do anything.:mad::mad::mad:

    Started by Raysa‎, 05-18-2020 08:23 AM
    • Replies: 0
    • Views: 207
    05-18-2020, 08:23 AM Go to last post
  9. i need GM help because i can't contact Archeage Sales customer service with chat with my purchase ploblem

    1 bought ArcheAge Daily Credit Reward Pack 39.99 USD 4 days ago, but not receive anything. over 4 days nobody reply to me anything? my request...

    Started by newplayer88‎, 05-13-2020 09:22 PM
    • Replies: 0
    • Views: 142
    05-13-2020, 09:22 PM Go to last post
  10. Evenglow

    char name: Revetah server: Runert I cleared the 5 +2 magic defense lunagems from my gauntlets to make way for evenglow lunagems, as the evenglow...

    Started by Gihntemos‎, 05-09-2020 02:37 PM
    • Replies: 3
    • Views: 306
    05-10-2020, 11:58 AM Go to last post
  11. Unhappy Aauroran synthesis box!

    Hi! I can't open auroran synthesis box :confused: Сould you help me?

    Started by Jemy‎, 05-03-2020 06:39 PM
    • Replies: 1
    • Views: 415
    05-05-2020, 03:45 AM Go to last post
  12. Piraten-Fraktion verlassen

    Hi kann mir einer sagen wie ich wieder der Nui beitreten kann, Fraktionswechsel ist ja auch ne Aufgabe, also müsste es gehen, aber keiner bei...

    Started by Racheengel‎, 04-06-2020 07:15 AM
    • Replies: 2
    • Views: 321
    05-03-2020, 10:21 AM Go to last post
  13. Angry Rock-N-Scroll Event exchanger gone!

    Hello, I was offline for some time and came back today. I wanted to get my reward for the Rank 9 Crystal, but unfortunately the exchanger is...

    Started by Loratio‎, 05-03-2020 07:46 AM
    • Replies: 1
    • Views: 240
    05-03-2020, 09:38 AM Go to last post
  14. Exclamation Suspended account!

    I got banned due to an error on paypal, a friend called me to play on unchained and asked for my account to buy the silver pass, he logged in and...

    Started by Yimn‎, 05-02-2020 08:30 AM
    • Replies: 0
    • Views: 328
    05-02-2020, 08:30 AM Go to last post
  15. election reward

    char name: Taarnah Server: Ezi (EU) I was elected and received no reward

    Started by Taarnah‎, 05-01-2020 03:20 AM
    • Replies: 0
    • Views: 227
    05-01-2020, 03:20 AM Go to last post
  16. Exclamation Gold Pack items Not Received

    Hi In March, I purchased the Gold pack for AA: Unchained. But I had only received the 1250 credits and nothing else. I have made tickets about this...

    Started by victoris725‎, 04-30-2020 08:07 AM
    • Replies: 2
    • Views: 232
    04-30-2020, 08:55 AM Go to last post
  17. Purchase SILVER PACKAGE "REVELATION OF THE SHADES" item is missing

    Hello, I bought the SILVER PACKAGE "REVELATION OF THE SHADES". Unfortunately I have not received the "warehouse from anywhere". Ticket number: #...

    Started by Noisehunterz‎, 04-28-2020 02:26 AM
    • Replies: 3
    • Views: 294
    04-28-2020, 05:00 AM Go to last post
  18. Unhappy Explorer's windfall pack

    I didn't took the code any idea about that. There is no email for me :(

    Started by Veli‎, 04-20-2020 05:35 AM
    • Replies: 2
    • Views: 374
    04-26-2020, 12:58 PM Go to last post
  19. Planting system: obsolete and outdated !

    It is really time to do something about GAMIGO. The production for craft has become impossible to do. A legendary full hiram set is done in 3...

    Started by Adventura‎, 04-26-2020 04:55 AM
    • Replies: 0
    • Views: 256
    04-26-2020, 04:55 AM Go to last post
  20. Unhappy I became a pirate by mistake‏ and i need help to back fo my faction

    I GOT the quest of pirates faction with wrong and i see my account going to pirate :!!!!! is that just what i do to go pirates >>>>>>!! thats sucks i...

    Started by ZENCKS‎, 04-23-2020 10:37 AM
    • Replies: 1
    • Views: 214
    04-25-2020, 06:27 AM Go to last post

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