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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    68 Pages
    1 2 3 ... 68
    • Replies: 673
    • Views: 86,258
    10-08-2017, 06:24 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 233
    • Views: 33,076
    06-09-2017, 12:16 PM Go to last post
  3. Sticky Thread Sticky: Blue Salt Brotherhood Questline Changes

    Adventurers and future farmers, As you have probably noticed since Dread Prophecies launched, the questline involving the Blue Salt Brotherhood...

    Started by Scapes‎, 05-12-2015 06:21 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 19
    • Views: 38,196
    03-21-2017, 01:21 AM Go to last post
  4. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 350873 Current version number - 351593 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 5,903
    10-29-2016, 09:02 AM Go to last post
  5. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 3,813
    03-18-2016, 01:11 PM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 22,762
    07-17-2014, 08:31 AM Go to last post
  1. Evolution Security Deposits, never received

    For server evolution we were promised both security deposits and 5 weeks worth of taxes back for any structure we had fully built when the servers...

    Started by Linori‎, Today 10:30 AM
    • Replies: 0
    • Views: 23
    Today, 10:30 AM Go to last post
  2. Not receiving any leadership!

    Hi there! I've been continuously doing Mistmerrow for the past 2 days and have no be receiving leadership on my character. Character name is Pippy...

    Started by Pippip‎, Yesterday 07:16 PM
    • Replies: 1
    • Views: 56
    Yesterday, 07:25 PM Go to last post
  3. Angry "Dismissing your pet and other summoned items due to server instability

    Maxxed Scrambler, Longboard, Rampage S200 cannot be summoned, the error "Dismissing your pet and other summoned items due to server instability" is...

    Started by YalTheCat‎, Yesterday 10:20 AM
    • Replies: 3
    • Views: 61
    Yesterday, 03:22 PM Go to last post
  4. Corrupt files

    Deleted

    Started by Kiwie‎, 10-16-2017 03:45 PM
    • Replies: 0
    • Views: 71
    10-16-2017, 03:45 PM Go to last post
  5. Deleted secondry char with stellar crow now cant get a stellar on my main

    I deleted my secondry char which had a stellar crow on it. I hoped to get another on my main but I cant. Is there a time limit before I can get...

    Started by Deniseisfine‎, 10-15-2017 04:18 PM
    • Replies: 3
    • Views: 105
    10-16-2017, 09:09 AM Go to last post
  6. I'm Blinddemon From NA Server Aranzeb

    Today when i was playing archeage like everyday and was fghting in Mistmerrow i suddenly got disconnected by gamemaster and then i tried to log back...

    Started by Blinddemon123‎, 10-13-2017 11:36 AM
    4 Pages
    1 2 3 ... 4
    • Replies: 34
    • Views: 1,037
    10-14-2017, 11:27 AM Go to last post
  7. Angry Need details of all 3rd party application from which you guys ban us. And provide no explanation

    there are many incidents where player recievs email saying your account has been suspended due to 3 Rd party program. Please let us know what...

    Started by cooltaby‎, 10-14-2017 05:44 AM
    • Replies: 0
    • Views: 105
    10-14-2017, 05:44 AM Go to last post
  8. Archeum Erenor pack don't get patron

    Hello today I buy Archeum Erenor pack and don't get patron buff in game. Request #992102

    Started by Mindaugas‎, 10-14-2017 04:38 AM
    • Replies: 0
    • Views: 48
    10-14-2017, 04:38 AM Go to last post
  9. Asking 200 tax for a second property

    Hi there, I went to place a 16 cottage down but when I pressed build it asked me for 200 tax and said I owned 3 properties. I only have 1 which is an...

    Started by Karnax‎, 10-12-2017 11:41 AM
    • Replies: 4
    • Views: 160
    10-13-2017, 06:22 PM Go to last post
  10. Endless arrow ping

    After all these posts on the forum regarding the ping of the endless arrow, I notice that no trion reply has been given .. No testing has been done....

    Started by Spartiors‎, 10-05-2017 12:49 PM
    • Replies: 1
    • Views: 118
    10-13-2017, 01:53 PM Go to last post
  11. Angry Arena Rewards (Global) Ticket #986127

    Hi, Any particular reason why I still have NO update on my ticket? It's been open since the September 30, 2017 01:43 with no reply but PEOPLE ARE...

    Started by Zidious‎, 10-08-2017 12:16 AM
    • Replies: 3
    • Views: 276
    10-13-2017, 10:56 AM Go to last post
  12. Exclamation Black Screen Switching Characters

    I've seen older posts regarding this issue without a resolution, so I thought I'd try again. Ever since the 3.5 patch, I have been unable to switch...

    Started by Krison‎, 07-04-2017 06:55 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 758
    10-12-2017, 11:22 PM Go to last post
  13. Getting disconected

    When I log in,everything is fine for a few seconds,rendering great,no lag,excellent graphics,but I get dropped to start.I havnt played since last...

    Started by wrencher‎, 10-05-2017 10:32 AM
    1 Archeage Team Post(s)
    • Replies: 4
    • Views: 171
    10-12-2017, 09:50 PM Go to last post
  14. transfer server

    i want to know if anyone know when transfer will be available again?

    Started by polaris‎, 10-08-2017 12:13 PM
    • Replies: 2
    • Views: 140
    10-12-2017, 05:58 AM Go to last post
  15. taxes post merger

    We are coming up at a month after the server merger and I still haven't had the taxes corrected. All of my accounts only got the deposit in the mail....

    Started by firegoddess‎, 10-11-2017 10:30 PM
    • Replies: 0
    • Views: 62
    10-11-2017, 10:30 PM Go to last post
  16. Game account banned

    This account. Not sure what's going on. Forum is still active. Can you please help me?

    Started by Tit‎, 10-09-2017 09:45 PM
    • Replies: 1
    • Views: 164
    10-11-2017, 09:11 PM Go to last post
  17. Exclamation Poor support : quest credit not possible to be granted why?

    So me and some Guildies killed Morph. 3 of us all got full credit for the quest and the item yet the actual quest isn't finished. I thought no...

    Started by Maklah‎, 10-07-2017 03:47 PM
    • Replies: 9
    • Views: 313
    10-11-2017, 07:22 PM Go to last post
  18. Just play 2 days and membership 4 account and now got banned

    Helo Gm, I already appeal but still no response from trion.. Pls help i just play 2 days ago and now got banned 4 account with unfair :( Please...

    Started by zerahnin3ty‎, 10-11-2017 03:50 PM
    • Replies: 1
    • Views: 94
    10-11-2017, 06:39 PM Go to last post
  19. Move Blank Character Slot

    I have some blank (empty) character slots on other servers, but am unable to create a new character on a different server. I deleted a character that...

    Started by cranshinibon‎, 08-31-2017 11:01 AM
    • Replies: 2
    • Views: 174
    10-11-2017, 05:59 AM Go to last post
  20. CTD during Lusca

    I'm looking for assistance in my issue. During Lusca I have been crashing to desktop with no apparent reason. No error message, nothing. It can...

    Started by Maklah‎, 10-05-2017 08:20 AM
    • Replies: 1
    • Views: 93
    10-10-2017, 07:29 PM Go to last post

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