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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    75 Pages
    1 2 3 ... 75
    • Replies: 742
    • Views: 118,478
    Yesterday, 10:57 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 239
    • Views: 43,635
    07-05-2018, 12:17 PM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 9,641
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,449
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,442
    07-17-2014, 08:31 AM Go to last post
  1. THE thread: Land Rush and Login Queue

    first 71 people on queue and after 10 min i got logged in then got message Gods have disconnected u Second time 171 people on queue ..about 1 hour...

    Started by Andi40‎, Today 05:30 AM
    14 Pages
    1 2 3 ... 14
    • Replies: 139
    • Views: 3,940
    Today, 12:10 PM Go to last post
  2. Moved: Login queue keeps freezing

    3rd attempt and it hasn't moved in awhile now. Trying again only make the queue number higher than the last attempt.

    Started by Saryasino‎, Today 11:16 AM
    • Replies: -
    • Views: -
    Today, 11:06 AM Go to last post
  3. Patron Bug

    There is a big problem with patron. On my Glyph account i still have 29 days.... but in game no patron. My "day start" of a nex period of 30 days...

    Started by Harelk31‎, Yesterday 08:01 AM
    • Replies: 9
    • Views: 232
    Yesterday, 11:47 AM Go to last post
  4. Exclamation Car bug(?) and Rookborne bug

    I cant get this Fresh Cordial Advert (https://archeagecodex.com/us/quest/8893/) because I threw it. GM Aleniss told me to put it in storage, put it...

    Started by Dezer‎, 10-14-2018 02:31 PM
    • Replies: 0
    • Views: 126
    10-14-2018, 02:31 PM Go to last post
  5. Gamecrash since today update

    Hello i play on EU, after download the Update today i cant reach the Serverselect screen. It always crash at the XL Games screen. Anyone else with...

    Started by lllllllll‎, 10-10-2018 09:20 AM
    • Replies: 1
    • Views: 117
    10-12-2018, 11:42 AM Go to last post
  6. Mistmerrow Battle Leader Missing

    I have been doing mistmerrow for a few days now and the Battle Leader Eltere is nowhere to be found so I cannot complete the missions anymore.. they...

    Started by shaun08‎, 10-15-2015 04:00 PM
    • Replies: 3
    • Views: 1,080
    10-11-2018, 07:23 PM Go to last post
  7. Exclamation #Failed to Load Game Data error

    Excerpted from a closed thread that is no longer being updated. Version Number for Patch update on 01/24/18 is: 373911 Version Number for...

    Started by DevilsTrap‎, 01-24-2018 07:06 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 2,223
    10-10-2018, 04:31 PM Go to last post
  8. Glyph Client............

    How many times do i have to re-download the game to play? I've downloaded the game over and over 10 times today, relogged glyph, reinstalled steam....

    Started by Gizmofx‎, 10-10-2018 02:37 PM
    • Replies: 0
    • Views: 68
    10-10-2018, 02:37 PM Go to last post
  9. Unhappy Horrible performance

    Hey guys, What can be the problem? Tried settings, Ultra/Low. Even on low settings, it was with lags (moving around the world, fighting). Common...

    Started by OhYeah55‎, 10-10-2018 10:00 AM
    • Replies: 0
    • Views: 76
    10-10-2018, 10:00 AM Go to last post
  10. CC Manager Quests not generating

    I own a raised cottage and a cottage (both fully built , taxes payed) in Lilyut Hills. lately I don't seem to be able to get the 2 daily quests...

    Started by Frakion‎, 10-09-2018 11:58 PM
    • Replies: 1
    • Views: 72
    10-10-2018, 02:55 AM Go to last post
  11. game wants to download again

    so i run the launcher and i log into my main account and i launch the game (this is on EU i know NA has not been updated yet) i then log into my...

    Started by Txeptyip‎, 10-10-2018 02:44 AM
    • Replies: 0
    • Views: 54
    10-10-2018, 02:44 AM Go to last post
  12. Old player back / char gone with founder packege

    I am coming back after a big while, and i noticed i had to create a char and tha my old elf was gone, together with the founder package i had at the...

    Started by mouzed‎, 10-03-2018 08:19 PM
    • Replies: 1
    • Views: 132
    10-09-2018, 11:18 PM Go to last post
  13. livestream rewards 9/28 ARCHEAGE: Obsidian, Tradepacks & Evo Comp

    i won the livestream reward my twitch name = Naughtydevil1608 https://www.twitch.tv/videos/315918715 vid time 00:49:38 Celestial...

    Started by Naughtydevil‎, 10-02-2018 10:32 AM
    • Replies: 1
    • Views: 160
    10-05-2018, 02:15 PM Go to last post
  14. APEX problem

    Today at 16:30 I used an APEX item and did not upload credits, game show me an item purchase message but did not buy anything, was loading APEX to...

    Started by Thousandchanceumbrella‎, 09-27-2018 01:13 PM
    • Replies: 4
    • Views: 198
    10-05-2018, 04:15 AM Go to last post
  15. Did not receive prize from stream!! please help

    I had won the prize for an archeum pack from the twitch stream on 9 /28 and never received my prize and need to talk to someone about it thank...

    Started by sliveran12‎, 10-04-2018 02:28 PM
    • Replies: 3
    • Views: 116
    10-04-2018, 05:51 PM Go to last post
  16. hi

    i have problem whit credits i opened 2 apex but no credits on account ign Rockyr NA server

    Started by calingherlit‎, 10-04-2018 11:45 AM
    • Replies: 0
    • Views: 64
    10-04-2018, 11:45 AM Go to last post
  17. creator for archeage

    Don't really know where to post this elsewhere but i have been trying for a while now to get into the creator program for trion, i have applied...

    Started by Chalski‎, 10-02-2018 05:05 AM
    • Replies: 6
    • Views: 232
    10-04-2018, 05:25 AM Go to last post
  18. Mount missing

    I have not played for a couple of years, but my mount is missing, i already did the mount quest and was using it before i quit playing, so do i need...

    Started by tekaryace‎, 10-03-2018 12:02 PM
    • Replies: 0
    • Views: 66
    10-03-2018, 12:02 PM Go to last post
  19. Buying monthly subscription with credits & Apex

    Hi, for the last month, I've payed the subscription with a credit card. Tomorrw, my payed month will terminate so I have to pay for another month....

    Started by Elduende‎, 10-03-2018 01:37 AM
    • Replies: 3
    • Views: 118
    10-03-2018, 03:44 AM Go to last post
  20. Glyph Launcher and Account Page

    Could someone please let Glyph know that you STILL can't log into the account page from the launcher by clicking on the word Account. Its a...

    Started by Essex‎, 10-01-2018 09:14 AM
    • Replies: 1
    • Views: 95
    10-01-2018, 09:33 AM Go to last post

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