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Forums: Game & Account Support

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  1. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    Heya, There have been a lot of reports regarding patron issue lately. In order to help us track the affected accounts, please read this thread...

    Started by Carendash‎, 01-02-2019 09:36 AM
    93 Pages
    1 2 3 ... 93
    • Replies: 927
    • Views: 79,964
    Yesterday, 09:48 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    31 Pages
    1 2 3 ... 31
    • Replies: 302
    • Views: 77,257
    04-14-2021, 04:14 AM Go to last post
  3. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    92 Pages
    1 2 3 ... 92
    • Replies: 915
    • Views: 191,662
    11-30-2020, 09:42 PM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 10,752
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 449968f Current version number - 450630f If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 17,279
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 29,754
    07-17-2014, 08:31 AM Go to last post
  1. Jakar not available to transfer from?

    I always understood Jakar was a highly populated server. I wish to transfer two characters from there to Arkanis and cannot understand why this can't...

    Started by Azia‎, Today 03:11 PM
    • Replies: 0
    • Views: 18
    Today, 03:11 PM Go to last post
  2. Failed to Load Game Data

    Hey, i have again after 2nd patch error Failed to Load Game Data. I was try tip on...

    Started by Gaawii‎, 04-15-2021 04:46 AM
    • Replies: 2
    • Views: 97
    04-20-2021, 09:30 AM Go to last post
  3. Lightbulb Please let me change my email

    As you see im logged into my account and post here , so how you dare can you really ask me if im the right owner of this Account? aswell the ticket i...

    Started by Roah‎, 04-14-2021 04:11 AM
    • Replies: 2
    • Views: 75
    04-14-2021, 04:25 AM Go to last post
  4. please help

    ---- Tip: If the failing expression is known to be legally refer to something that's sometimes null or missing, either specify a default value like...

    Started by peveay‎, 04-03-2021 04:07 AM
    • Replies: 9
    • Views: 173
    04-13-2021, 09:42 AM Go to last post
  5. cana't pay taxes

    I have some problem with paying tazes. Error "ArcheLife is too short" when I try to pay taxes. I have 68 days patron. PLease help . I do'nt want...

    Started by nitetoon‎, 03-27-2021 05:21 AM
    • Replies: 7
    • Views: 363
    04-12-2021, 03:06 AM Go to last post
  6. Missing Items

    Got ingame after being away went through meger and land rush. I am missing a bunch of items my Farmers workstation merchant pillow and so on. What...

    Started by Poldera‎, 03-25-2021 07:45 AM
    • Replies: 2
    • Views: 197
    04-11-2021, 08:23 AM Go to last post
  7. Unhappy the Glyph support ignores me

    after 4 tickets and 9 days, still no answer ... I received a sanction for seeing a bug on an item in the glyph store, now I regret but I have not...

    Started by wanek‎, 03-26-2021 10:31 AM
    • Replies: 3
    • Views: 243
    04-11-2021, 08:19 AM Go to last post
  8. Glyph not saving account+ passwords?

    So I'm not sure whats wrong. We got that update where the glyph launcher saves your email and pass word for your accounts so you don't have to keep...

    Started by Paintsticks‎, 08-26-2016 01:09 PM
    2 Pages
    1 2
    1 Archeage Team Post(s)
    • Replies: 11
    • Views: 7,821
    04-09-2021, 11:43 AM Go to last post
  9. marketplace purchase failed, but credits taken

    Hi, purchased on character Beckie on EU server: purchased a Green Yata Dreamer bed. Went through right until end message said it failed. Looked like...

    Started by Ermine‎, 04-05-2021 11:42 PM
    • Replies: 1
    • Views: 130
    04-08-2021, 12:27 PM Go to last post
  10. Abonnement actif pas appliqué en jeu

    abonnement automatique mensuel non pris en considération! Donc depuis ce lundi 5 avril 2021 je ne profite pas des avantages liés à la formule...

    Started by mani‎, 04-05-2021 04:48 PM
    • Replies: 1
    • Views: 105
    04-06-2021, 05:28 AM Go to last post
  11. No "Patron" benefits on AAU

    Hi, I've seen a few posts about this but didn't know where to post my bit about it. Since yesterday, I haven't had any "patron" benefits on AAU. I...

    Started by DevinityCross‎, 04-06-2021 04:47 AM
    • Replies: 0
    • Views: 91
    04-06-2021, 04:47 AM Go to last post
  12. Twitch gifts not come my account

    Twitch gifts not come to my account ..help

    Started by ahbapp‎, 04-05-2021 12:02 AM
    • Replies: 0
    • Views: 83
    04-05-2021, 12:02 AM Go to last post
  13. Unhappy AAU Carmila EU

    Request 1738193 ArcheAge Unchained ( Steam ) I try to add a payment method to my account but its telling me ( Please enter in a valid billing...

    Started by Nomari‎, 04-02-2021 06:46 PM
    • Replies: 1
    • Views: 116
    04-04-2021, 05:28 PM Go to last post
  14. Request #1738373

    please look into this request ticket.

    Started by AnimateJL‎, 04-03-2021 10:53 AM
    • Replies: 0
    • Views: 98
    04-03-2021, 10:53 AM Go to last post
  15. ticket 1739068 i paid patron but not have active patron in game

    hi, like subject today i bought patron 1 month but im not patron in the game. can you fix asap pls? because i cant pay tax and my buildings are...

    Started by PlsTrionDontKillThisGame‎, 04-03-2021 10:01 AM
    • Replies: 0
    • Views: 94
    04-03-2021, 10:01 AM Go to last post
  16. Thumbs up Purchased patron but not credited to account-tickets ignored

    Can anyone help I purchased 3 months patron in March it was then taken from my bank, I later removed my card from the store and noticed the 3 months...

    Started by FunkNjunk‎, 03-29-2021 01:13 AM
    • Replies: 8
    • Views: 431
    04-02-2021, 11:05 AM Go to last post
  17. no labor regen AAU

    I have not been able to regen labor after the last patch. This is not a patron bug I only have an AAU account. I have gotten one reply to my ticket...

    Started by Say my name‎, 03-31-2021 01:55 PM
    • Replies: 0
    • Views: 123
    03-31-2021, 01:55 PM Go to last post
  18. Archpass not working

    My Archpass worked for awhile and level 1 progressed. Then I switched to the normal archpass at the top, activated it but did not do any mission....

    Started by Nevaee‎, 03-30-2021 04:53 PM
    • Replies: 2
    • Views: 120
    03-31-2021, 02:46 AM Go to last post
  19. Teleport to the new area = LOST

    The 4 teleportation points of the new card (Ipnane) disappear each time the character is disconnected. You have to walk back to this re-recorded...

    Started by HarleyQ‎, 03-30-2021 08:53 AM
    • Replies: 0
    • Views: 111
    03-30-2021, 08:53 AM Go to last post
  20. Preordered expansion items not recieved

    I preordered the invasion and applied the package to my character on fresh start server on 3.25.2021 but i am yet to recieve my items or even a...

    Started by Platine33d‎, 03-29-2021 04:49 PM
    • Replies: 0
    • Views: 117
    03-29-2021, 04:49 PM Go to last post

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