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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    25 Pages
    1 2 3 ... 25
    18 Archeage Team Post(s)
    • Replies: 243
    • Views: 44,497
    Today, 09:23 AM Go to last post
  2. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    75 Pages
    1 2 3 ... 75
    • Replies: 742
    • Views: 119,534
    10-19-2018, 10:57 AM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 9,823
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,543
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,566
    07-17-2014, 08:31 AM Go to last post
  1. Patron Bug

    There is a big problem with patron. On my Glyph account i still have 29 days.... but in game no patron. My "day start" of a nex period of 30 days...

    Started by Harelk31‎, 10-19-2018 08:01 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 465
    Today, 10:17 AM Go to last post
  2. Glyph error, please help.

    I'm unable to load the game. I've reinstalled glyph, steam, and archeage. I've deleted all folders. I've deleted the VC packs and reinstalled them. ...

    Started by Gizmofx‎, Today 07:02 AM
    • Replies: 2
    • Views: 35
    Today, 09:57 AM Go to last post
  3. Cargo Ship Exploit?

    People are summon their enoans in the warzone in the path of the cargo ship to knock people of the boat that arent sitting down with cargo packs cuz...

    Started by Packer‎, 11-16-2018 11:32 PM
    • Replies: 4
    • Views: 187
    Today, 09:30 AM Go to last post
  4. unable to transfer server.

    ive been trying for an hour now and been unable to transfer server, we did everything we need to do leave guild etc, logged accounts off, and we are...

    Started by bishcuit‎, 11-14-2018 01:12 PM
    4 Pages
    1 2 3 ... 4
    2 Archeage Team Post(s)
    • Replies: 31
    • Views: 1,326
    Today, 08:53 AM Go to last post
  5. Account banned :confused:

    So, i got my account permanently chat banned and had a 3 days ban for renaming mounts as bypassing my chatban, the email said it was my last warning,...

    Started by Cxbae‎, Today 07:41 AM
    • Replies: 1
    • Views: 56
    Today, 08:48 AM Go to last post
  6. 11/18/2018 problems with transver on another server

    ""Note: Characters must be offline to process your transfer request."" but my character is offline and I can't transfer!!! ??

    Started by tan‎, 11-18-2018 11:35 AM
    • Replies: 2
    • Views: 71
    Today, 04:41 AM Go to last post
  7. Angry Account still banned.

    This issue has been resolved, thank you everyone. To whom it may concern, On the 7th of November I tried to log onto my account, but a...

    Started by Merako‎, Yesterday 02:40 PM
    • Replies: 0
    • Views: 62
    Yesterday, 02:40 PM Go to last post
  8. Transfert de Perso

    Bonsoir juste pour savoir le service de transfert de perso et pas actif ou me trompe :confused:

    Started by Elfmane‎, Yesterday 01:41 PM
    • Replies: 0
    • Views: 31
    Yesterday, 01:41 PM Go to last post
  9. Angry Miss PATRON

    7. November 2018 15:45 #1158760 Englisch I miss since yesterday the 6.11.2018 my patron (regular player)! the work points Of course, as well as...

    Started by Visaramortiferum‎, 11-14-2018 02:07 AM
    • Replies: 1
    • Views: 111
    Yesterday, 05:43 AM Go to last post
  10. Gift Packs

    This is where my account stands with the different gift packs. Server Evolution Character Gift Pack: Received Server Evolution Account...

    Started by Anoron‎, 11-16-2018 03:47 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 285
    11-18-2018, 06:09 PM Go to last post
  11. Exclamation Still missing GIFT Packs

    Server Evolution Celebration Giftpack < i am still missing this one.. Some1 knows if i need to make an ticket or something for this pack to receive?

    Started by BloodyCleave‎, 11-18-2018 03:05 AM
    • Replies: 5
    • Views: 115
    11-18-2018, 12:11 PM Go to last post
  12. Havent got my Server Evolution Compensation Packs (Fountain of Gods)

    Hello Some days ago my friends received the Server Evolution Compensation Packs, the bar and the fountain of gods. I cheked my glyph acount alot of...

    Started by Olexander‎, 11-18-2018 12:02 PM
    • Replies: 0
    • Views: 40
    11-18-2018, 12:02 PM Go to last post
  13. Missing Credits

    so uh.. its been a couple weeks since this happened and still no response from multiple tickets. My patron is about to run out and I dont...

    Started by popalong‎, 11-17-2018 09:34 PM
    • Replies: 0
    • Views: 31
    11-17-2018, 09:34 PM Go to last post
  14. Would a CM, GM or anyone be able to look into my ticket Please.

    I filed a ticket over a week ago and then filed another one a couple days ago for an account issue that I'm having that is preventing me from logging...

    Started by PhantomNemesis‎, 11-17-2018 07:19 PM
    • Replies: 0
    • Views: 53
    11-17-2018, 07:19 PM Go to last post
  15. Pigment and Dyes Mixed up. Can't Make the Rampage S200 lite anymore.

    So it would seem that when the 5.0 patch went through and the dyes were replaced by dye tickets, the ability to make white pigment also got messed...

    Started by LilithiaofMorpheus‎, 11-13-2018 10:35 PM
    • Replies: 1
    • Views: 111
    11-17-2018, 04:08 PM Go to last post
  16. "Diamond Shores Guard" Hiram Farming Quest

    So there is a quest in ds (title name) that you can pick up to farm 50 mobs for hiram stuff, just like the dailies for sungold, exo and reedwind. ...

    Started by Packer‎, 11-17-2018 12:11 PM
    • Replies: 0
    • Views: 64
    11-17-2018, 12:11 PM Go to last post
  17. Error#1034

    Bonjour, impossible de faire la mise a jour 5.0 j ai bien couper mon par feu et bien desactiver mon antivirus et toujour la meme erreur qui revient...

    Started by bugx‎, 11-15-2018 06:48 AM
    • Replies: 1
    • Views: 61
    11-17-2018, 08:39 AM Go to last post
  18. Mission Ticket

    Is there a timer on the Mission: Support For Western Hiram? I came back from my Physical therapists today and was going to finish my quest which I...

    Started by Kyztrx‎, 11-16-2018 03:25 PM
    • Replies: 0
    • Views: 38
    11-16-2018, 03:25 PM Go to last post
  19. Mount Achievements

    I noticed that the mount achievements I have aren't being completed or showing any progress. I have a good amount of the mounts needed and they...

    Started by Sexyfluffy‎, 11-15-2018 10:03 AM
    • Replies: 1
    • Views: 81
    11-16-2018, 01:32 PM Go to last post
  20. server evolution character gift pack

    hello i have received mi gift pack on the server kadum(NA) and i wanna get it on taris(EU) cause that's wher mi mean account is Request #1159479

    Started by karin‎, 11-16-2018 12:48 PM
    • Replies: 0
    • Views: 77
    11-16-2018, 12:48 PM Go to last post

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