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Forums: Game & Account Support

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  1. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    It seems like multiple people are having issues and I just got one today - one of my accounts had 30 days patron left - but log in and no patron buff...

    Started by Desiac‎, 11-29-2018 06:49 PM
    78 Pages
    1 2 3 ... 78
    • Replies: 778
    • Views: 29,919
    Yesterday, 07:19 AM Go to last post
  2. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    77 Pages
    1 2 3 ... 77
    • Replies: 766
    • Views: 129,106
    04-20-2019, 12:41 PM Go to last post
  3. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    26 Pages
    1 2 3 ... 26
    18 Archeage Team Post(s)
    • Replies: 258
    • Views: 49,703
    04-12-2019, 06:16 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 6,520
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 11,082
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 25,338
    07-17-2014, 08:31 AM Go to last post
  1. Win Trading

    Just went into my first drill camp match. My team wasn't doing anything and let the enemies win. When I said something one of the enemies came over...

    Started by Shenraiz‎, Yesterday 04:58 PM
    • Replies: 0
    • Views: 62
    Yesterday, 04:58 PM Go to last post
  2. Exclamation Transfer didn't work, need help asap.

    I wanna transfer my character to another server, but the server transfer service didn't work. No selectable character, only the loading indicator...

    Started by Chan‎, Yesterday 01:00 AM
    • Replies: 1
    • Views: 69
    Yesterday, 03:08 AM Go to last post
  3. name change not working

    on my other account, i am attempting to do a name change. i have sufficient credits, but when i click the option, the new page where i would choose...

    Started by Schmendrick‎, 02-07-2019 05:59 PM
    4 Pages
    1 2 3 ... 4
    • Replies: 39
    • Views: 3,134
    Yesterday, 01:20 AM Go to last post
  4. Help with deleting character

    hello, i just come back to the game and i cant play on Jakar because i already have 3 characters above lvl 30 so i have to wait 7 days to play with...

    Started by HuMa‎, 04-19-2019 06:06 AM
    • Replies: 6
    • Views: 137
    04-20-2019, 07:56 AM Go to last post
  5. 3640 jail time

    Just returned to game after few months. I was depirated and obviously wanted so went to remove it through trial. Got hit with a 3640 hour jail...

    Started by Dyingbreed‎, 04-19-2019 11:32 AM
    • Replies: 5
    • Views: 111
    04-19-2019, 04:45 PM Go to last post
  6. Game crash at splash screen - Error message in post. Help!

    Hello, I am trying to start playing Archeage but the game is crashing at the initial loading splash screen after I hit Play in the launcher. I...

    Started by Rhuce‎, 04-19-2019 09:44 AM
    • Replies: 1
    • Views: 72
    04-19-2019, 10:01 AM Go to last post
  7. Demolition mail deleted from evolution please return ticket REQUEST #1206316

    I had about 5 pages of demolition mail removed from my account even though it was stated that they would be there for 1 year. Please return them...

    Started by muddy‎, 04-18-2019 05:26 PM
    • Replies: 1
    • Views: 73
    04-19-2019, 09:14 AM Go to last post
  8. Account

    It has been over 1 week since I submitted my ticket about a stolen account. I updated my ticket per Djaya. I have loads of high value gear on my...

    Started by Omen Spy‎, 04-15-2019 03:07 PM
    • Replies: 2
    • Views: 126
    04-19-2019, 04:15 AM Go to last post
  9. Angry DC DC Lag

    Dc aftert dc after dc. log back in and dc yet again > really arte you going to address this or week after weke of this b.s. Lag lag and dc'ing...

    Started by AuGEM‎, 04-18-2019 09:02 PM
    • Replies: 0
    • Views: 50
    04-18-2019, 09:02 PM Go to last post
  10. Really low FPS

    Hi, After this server downtime my FPS has dropped to between 5-15. Changing graphic settings doesn't seem to make a difference, neither did updating...

    Started by Pandaru‎, 04-18-2019 11:42 AM
    • Replies: 1
    • Views: 62
    04-18-2019, 02:10 PM Go to last post
  11. Ticket--Please review

    I just wanted to not complain or disparage Gamigo etc. Please look at my tickets 1202853 and 1201346. they were generated 3-28 and 4-4. It would...

    Started by DWolf‎, 04-12-2019 09:34 AM
    • Replies: 3
    • Views: 164
    04-18-2019, 11:11 AM Go to last post
  12. WTF is going on with EU servers?

    For the past few hours I can't log in. I get "gods have disconnected you" and duplicate login message at server selection screen. Morover, the game...

    Started by Arrathor‎, 04-18-2019 07:40 AM
    • Replies: 0
    • Views: 212
    04-18-2019, 07:40 AM Go to last post
  13. Trouble with an error when launching the game

    Hey y'all. So I heard about the changes that were made to the game, and decided to reinstall it on steam. Everything went very smoothly until I...

    Started by birdtraier‎, 04-17-2019 05:24 PM
    • Replies: 0
    • Views: 90
    04-17-2019, 05:24 PM Go to last post
  14. Question Running Archeage without admin rights?

    Hi, I've been wanting to play Archeage for quite some time now. However, my issue is that there seems to be no way to avoid granting Archeage admin...

    Started by Carol18‎, 04-14-2019 03:47 AM
    • Replies: 1
    • Views: 121
    04-17-2019, 04:29 PM Go to last post
  15. Lost farms + chests and everything in them ingame, looking for reason to come back.

    Hello, i'm Mysticsword, an old Archeage player (since day 1 - Initially Orchidna, then Anthalon, now Jakar) who, due to certain PC issues (burnt down...

    Started by Mysticmaster‎, 03-26-2019 02:45 PM
    • Replies: 9
    • Views: 464
    04-16-2019, 12:24 PM Go to last post
  16. EU server down

    Cant play the server are down Please restart the server. EU server that is

    Started by pavmelas‎, 04-16-2019 10:05 AM
    • Replies: 1
    • Views: 120
    04-16-2019, 12:18 PM Go to last post
  17. Hero Quest - Naval Support

    Ticket Number : 1205403 In Game Character Name : Felseven Server : Aria Occupation :...

    Started by Felz‎, 04-15-2019 04:53 PM
    • Replies: 0
    • Views: 66
    04-15-2019, 04:53 PM Go to last post
  18. Manastorm Ticket: Walking on Clouds

    Bought a Manastorm Ticket: Walking on Clouds item that states "Allows you to choose one of the following items: -Wrapped Cumulus Magithopter...

    Started by Beerangel‎, 04-11-2019 10:13 AM
    2 Archeage Team Post(s)
    • Replies: 8
    • Views: 488
    04-15-2019, 12:40 PM Go to last post
  19. I can not move my character.

    eh sent a ticket and I have more than 10 days waiting for an answer but as always I know that nothing is compensated I see myself in the obligation...

    Started by Kirimaru‎, 04-15-2019 12:25 PM
    • Replies: 0
    • Views: 142
    04-15-2019, 12:25 PM Go to last post
  20. Missing glider and labor cap bug !!!

    Well , recently right after getting out of a red dragon instance i noticed that my legendary red dragon glider dissappeared all the sudden and also...

    Started by Mus‎, 04-14-2019 06:36 AM
    • Replies: 2
    • Views: 89
    04-15-2019, 08:52 AM Go to last post

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