+ Post New Thread
Page 1 of 857 1 2 3 11 51 101 501 ... LastLast
Threads 1 to 20 of 17124

Forums: Game & Account Support

Talk with our Support Team via a help ticket.

  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    75 Pages
    1 2 3 ... 75
    • Replies: 744
    • Views: 120,522
    11-22-2018, 12:39 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    25 Pages
    1 2 3 ... 25
    18 Archeage Team Post(s)
    • Replies: 243
    • Views: 44,960
    11-20-2018, 09:23 AM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 9,983
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,633
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,675
    07-17-2014, 08:31 AM Go to last post
  1. Game crashing when typing on Auction House

    I have a new computer with a fresh installation of Windows 10 and Archeage. Everything works fine except that the game crashes when I try to type in...

    Started by Musei‎, 03-08-2018 12:19 AM
    2 Pages
    1 2
    1 Archeage Team Post(s)
    • Replies: 17
    • Views: 1,874
    Today, 08:54 AM Go to last post
  2. Homecoming Warrior Pack -

    Hello, not trying to be rude or anything, i do understand there are many people aswell waiting on tickets for this issue, However, im a returning...

    Started by Bape did it‎, 12-09-2018 02:49 PM
    • Replies: 2
    • Views: 84
    Today, 05:00 AM Go to last post
  3. PC load

    Tell me please! My computer is not very strong (((when I load several playable windows, I sometimes have the textures of houses disappear and I can...

    Started by Unded‎, Today 02:08 AM
    • Replies: 1
    • Views: 73
    Today, 04:37 AM Go to last post
  4. Exclamation Support ticket death?

    Ticket: 1159785 Opened: Saturday at 08:41 (almost 1 week) Posts: 1 (starting post) Last activity: 3 days ago it seems like someone looked at...

    Started by Alicechan‎, 11-23-2018 06:30 AM
    • Replies: 7
    • Views: 380
    Yesterday, 08:19 PM Go to last post
  5. Transfer Failed, Horrible response.

    I submitted a ticket due to my transfer failing, I've had this issue before and the support team has been able to fix it twice now. I received this...

    Started by Sorceryy‎, 12-09-2018 03:57 PM
    • Replies: 9
    • Views: 253
    Yesterday, 07:18 PM Go to last post
  6. Please fix people losing patron when the month renews.

    My wife had this bug, we got no response for a long time, we had to use our credits to sell the characters land to other characters that still had...

    Started by Xthos‎, Yesterday 12:07 PM
    • Replies: 1
    • Views: 76
    Yesterday, 02:27 PM Go to last post
  7. Can we get some assistance on our tickets?!

    As title says.... assistance on tickets please??

    Started by karo‎, 12-09-2018 12:47 PM
    • Replies: 0
    • Views: 53
    12-09-2018, 12:47 PM Go to last post
  8. Pigment and Dyes Mixed up. Can't Make the Rampage S200 lite anymore.

    So it would seem that when the 5.0 patch went through and the dyes were replaced by dye tickets, the ability to make white pigment also got messed...

    Started by LilithiaofMorpheus‎, 11-13-2018 10:35 PM
    • Replies: 6
    • Views: 312
    12-09-2018, 06:30 AM Go to last post
  9. Patron issues

    It seems like multiple people are having issues and I just got one today - one of my accounts had 30 days patron left - but log in and no patron buff...

    Started by Desiac‎, 11-29-2018 06:49 PM
    • Replies: 3
    • Views: 154
    12-07-2018, 10:14 AM Go to last post
  10. Angry Hire more people to answer tickets!!!

    Hello, 10 days have passed and my 2 tickets have yet not be answered. I read that people have waited 20+ days. I don't know what else to do. ...

    Started by Humira‎, 12-07-2018 03:47 AM
    • Replies: 2
    • Views: 127
    12-07-2018, 09:17 AM Go to last post
  11. Angry No Patron but i payed for it!

    Yesterday I logged into the game and saw I don't have the Patron buff. I went to the Shop Site and saw i have still 30 days of Patron left. I...

    Started by groggsche‎, 12-07-2018 09:10 AM
    • Replies: 0
    • Views: 52
    12-07-2018, 09:10 AM Go to last post
  12. Have you had your ticket responded to?

    Hey guys, Figured we're focusing on the tickets that aren't getting responded to, rather we should be asking questions about the ones that have. ...

    Started by Tekno‎, 12-02-2018 11:57 PM
    • Replies: 4
    • Views: 243
    12-06-2018, 11:47 PM Go to last post
  13. Angry No Patron since 20 Days

    Hello I'm reporting here in the forum, because I'm already no patron for over 20 days and the support is insufficient to at least do not care. It...

    Started by RoseAlexis‎, 12-06-2018 07:57 AM
    • Replies: 1
    • Views: 129
    12-06-2018, 08:10 AM Go to last post
  14. Angry Broken Transfers from a month ago ....

    Can we please get some sort of response? The people who have broken transfers cant join guilds/family have land or auctions until this is resolved...

    Started by Kawaiiaza‎, 11-27-2018 08:01 AM
    • Replies: 9
    • Views: 382
    12-05-2018, 06:10 PM Go to last post
  15. unable to transfer server.

    ive been trying for an hour now and been unable to transfer server, we did everything we need to do leave guild etc, logged accounts off, and we are...

    Started by bishcuit‎, 11-14-2018 01:12 PM
    5 Pages
    1 2 3 ... 5
    2 Archeage Team Post(s)
    • Replies: 48
    • Views: 3,163
    12-05-2018, 03:57 PM Go to last post
  16. Exclamation #Failed to Load Game Data error

    Excerpted from a closed thread that is no longer being updated. Version Number for Patch update on 08/01/18 is: 399014 Version Number for...

    Started by DevilsTrap‎, 01-24-2018 07:06 PM
    2 Pages
    1 2
    • Replies: 11
    • Views: 2,597
    12-05-2018, 09:57 AM Go to last post
  17. Website took credits and no transfer on two accounts!

    Just submitted two separate transfer requests and it took my credits on both the stated transferred failed please contact customer support! Which i...

    Started by Tynomite‎, 11-22-2018 09:06 AM
    • Replies: 3
    • Views: 208
    12-03-2018, 11:15 PM Go to last post
  18. Lost 2700 credit Character Transfer failed - contact support

    1164648 Paid for Character transfer "FAILED" 1164647 Paid for Character transfer "FAILED" Please help. Now I can't play at all because my...

    Started by miniscule‎, 12-02-2018 09:42 AM
    • Replies: 2
    • Views: 145
    12-03-2018, 09:22 PM Go to last post
  19. Smile Same Old Topic - Compensation Packs

    Good Morning ArcheAge World, I have a specific question for our wonderfully busy Support Team, I do not say that sarcastically as I know you are...

    Started by Emlaine‎, 12-03-2018 11:21 AM
    • Replies: 0
    • Views: 104
    12-03-2018, 11:21 AM Go to last post
  20. Suspicious activity which didn't happen at all

    I was doing the jake song quest. I took out my car and had my pet out. Than I started driving close to the trade outlet so I can do the quest. Than...

    Started by LovelyEmo‎, 11-23-2018 10:43 PM
    2 Pages
    1 2
    • Replies: 18
    • Views: 884
    12-03-2018, 01:45 AM Go to last post

+ Post New Thread
Page 1 of 857 1 2 3 11 51 101 501 ... LastLast

Thread Display Options

Use this control to limit the display of threads to those newer than the specified time frame.

Allows you to choose the data by which the thread list will be sorted.

Order threads in...

Note: when sorting by date, 'descending order' will show the newest results first.

Icon Legend

Contains unread posts
Contains unread posts
Contains no unread posts
Contains no unread posts
More than 15 replies or 150 views
Hot thread with unread posts
More than 15 replies or 150 views
Hot thread with no unread posts
Closed Thread
Thread is closed
Thread Contains a Message Written By You
You have posted in this thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts