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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    67 Pages
    1 2 3 ... 67
    • Replies: 661
    • Views: 66,888
    05-22-2017, 03:06 PM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 232
    • Views: 26,462
    04-30-2017, 04:57 PM Go to last post
  3. Sticky Thread Sticky: Blue Salt Brotherhood Questline Changes

    Adventurers and future farmers, As you have probably noticed since Dread Prophecies launched, the questline involving the Blue Salt Brotherhood...

    Started by Scapes‎, 05-12-2015 06:21 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 19
    • Views: 33,369
    03-21-2017, 01:21 AM Go to last post
  4. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 336253 Current version number - 336598 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 4,232
    10-29-2016, 09:02 AM Go to last post
  5. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 2,838
    03-18-2016, 01:11 PM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 21,769
    07-17-2014, 08:31 AM Go to last post
  1. Country Account

    Hi, so im trying to buy Patreon because i really liked the game and all, but I cant use my paypal account since the game says that its not the same...

    Started by Archerl‎, Yesterday 10:19 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 61
    Yesterday, 11:18 PM Go to last post
  2. 240 days left, no patron? :O

    I logged in tonight..went to list something via mobile AH and, I couldn't..my patron status was gone. I checked my glyph account page, and it...

    Started by Blythe‎, 05-27-2017 09:08 PM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 99
    Yesterday, 08:04 PM Go to last post
  3. Red Hoodie Giveaway

    Hi there, I won a key for the red hoodie costume code at the end of the last livestream on Friday, and have yet to receive it. I messaged Celestrata...

    Started by HikerFreak‎, 05-27-2017 03:13 PM
    • Replies: 2
    • Views: 79
    Yesterday, 07:44 PM Go to last post
  4. Sport fishing broke?

    So, ive been trying to sport fish. But it seems everytime i get close to a school of fish with my boat they all disapear on the map. Any ideas? ive...

    Started by mirawen‎, Yesterday 01:48 PM
    • Replies: 0
    • Views: 48
    Yesterday, 01:48 PM Go to last post
  5. problem with charactertransfer between servers

    Some time ago when character transfers were offered for 1 credit i have transferred 2 chars from Anthalon server (EU) to Leviathan server. Both have...

    Started by Jorisam‎, Yesterday 12:11 PM
    • Replies: 0
    • Views: 29
    Yesterday, 12:11 PM Go to last post
  6. Can't Login/Create toon on Fresh Start server.

    Was told this account was flagged as a Fresh Start server account. So now I deleted my Kraken server toon to play on Fresh Start Server but doesn't...

    Started by Cptmcdunderpants‎, 05-27-2017 12:33 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 85
    Yesterday, 12:07 PM Go to last post
  7. help Archeage wont launch

    anyone can tell me why Archeage asks for admin permission when i click Play on the glyph client as that none of that happens when i launch rift :S

    Started by Morias Blackburne‎, Yesterday 11:05 AM
    • Replies: 0
    • Views: 28
    Yesterday, 11:05 AM Go to last post
  8. "Daily Credits" (GOLDEN TOKEN?!)

    So I logged in today and noticed the Daily Credits are back; It states "Purchase 3 times to get a golden token" So since I've got a bit saved...

    Started by CavemanSean‎, 05-26-2017 05:31 PM
    • Replies: 9
    • Views: 220
    05-27-2017, 07:37 AM Go to last post
  9. Event Support

    My greed lamp disappeared with multiple tributes in it. I post a ticket and tell them it's time sensitive and I get this laziness.(2 days later) ...

    Started by Sonnytolo‎, 05-25-2017 01:28 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 136
    05-26-2017, 03:21 PM Go to last post
  10. Post "A Juror's Right" & "Witness Protection" Bug

    I cant take "A Juror's Right" or "Witness Protection", its bug and i dont have any quest from "Honorpoint NPC" Now i cant enter Trails because the...

    Started by G5ive‎, 05-21-2017 01:55 AM
    • Replies: 2
    • Views: 133
    05-26-2017, 11:46 AM Go to last post
  11. Joyful Homebuilder Reward Code not Working

    @Celestrata I've already sent Celestrata a forum message but I don't know how long it'll take to see considering her mailbox may be spammed and I...

    Started by Yoru‎, 05-25-2017 01:51 PM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 89
    05-25-2017, 03:46 PM Go to last post
  12. Please Trion reply my REQUEST #915200

    i'm wait for 3 days one reply. My lamp of greed time is over. Please help me!

    Started by Pauverde‎, 05-25-2017 09:43 AM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 98
    05-25-2017, 12:50 PM Go to last post
  13. #Request 916526

    really need some help please..

    Started by Starynight‎, 05-25-2017 12:20 PM
    • Replies: 0
    • Views: 50
    05-25-2017, 12:20 PM Go to last post
  14. Angry Wrong Account Country selected.

    Wanted to buy Patron but couldn't because my Account-Country was wrong when I wasn't even able to select my Country when I created my Account. Tried...

    Started by Kashima‎, 05-25-2017 09:27 AM
    • Replies: 0
    • Views: 42
    05-25-2017, 09:27 AM Go to last post
  15. Cool (ATTENTION DEVS) Found fix for error #1027

    Alright, So for the past 24hours I had the error 1027 and i could not install archeage. Now the fix is very simple for anyone if your having...

    Started by Leapsels‎, 05-25-2017 01:18 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 197
    05-25-2017, 01:57 AM Go to last post
  16. Angry Error #1027 need help before i kill myself

    Alright, So yesterday morning (im a eu player) I accidently logged in on my NA side because the tab was open and I didnt notice, and my game went...

    Started by Leapsels‎, 05-25-2017 12:32 AM
    • Replies: 1
    • Views: 46
    05-25-2017, 01:19 AM Go to last post
  17. Exclamation Login Issue after Patch

    After the last patch i must after every change to another account make a new update. I searched here in the forum for help and found the thread...

    Started by Sunalunga‎, 05-24-2017 04:18 AM
    • Replies: 1
    • Views: 109
    05-24-2017, 11:54 PM Go to last post
  18. FOV mod not working: Please help

    So I did everything correctly with downloading and adding the mod into the live folder. When I go to open patch.bat the black screen comes up but...

    Started by Mystiqe93‎, 05-24-2017 05:42 PM
    • Replies: 2
    • Views: 210
    05-24-2017, 09:28 PM Go to last post
  19. Support Ticket still open after 5 Days.

    So I've been following the game for quite some time and thought myself that I should get myself Patreon to support the game as well as to get some...

    Started by Kashima‎, 05-24-2017 03:56 PM
    • Replies: 0
    • Views: 65
    05-24-2017, 03:56 PM Go to last post
  20. The wait time on support tickets is disgusting

    So I opened a ticket to recover my account last week, since Ive been away from the game for the last 5months. I get one response asking me for...

    Started by baronslayer‎, 05-24-2017 09:56 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 89
    05-24-2017, 12:25 PM Go to last post

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