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Forums: Game & Account Support

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  1. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    Heya, There have been a lot of reports regarding patron issue lately. In order to help us track the affected accounts, please read this thread...

    Started by Carendash‎, 01-02-2019 09:36 AM
    84 Pages
    1 2 3 ... 84
    • Replies: 838
    • Views: 48,580
    03-19-2020, 05:14 PM Go to last post
  2. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    90 Pages
    1 2 3 ... 90
    • Replies: 893
    • Views: 156,549
    03-19-2020, 02:49 AM Go to last post
  3. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    29 Pages
    1 2 3 ... 29
    18 Archeage Team Post(s)
    • Replies: 289
    • Views: 60,748
    03-08-2020, 06:54 PM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 8,625
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 449968f Current version number - 450630f If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 14,393
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 27,679
    07-17-2014, 08:31 AM Go to last post
  1. LIBEEAY32.dll error after last update. How to fix?

    The message reads, "LIBEAY32.dll is either not designed to run on Windows or contains an error." Is there an easy fix for this? Apart from the...

    Started by Fargrist‎, 01-09-2015 01:26 AM
    1 Archeage Team Post(s)
    • Replies: 6
    • Views: 1,403
    Today, 12:06 AM Go to last post
  2. Rock N Scroll Event

    Soooooo, I bought 2 rubies and went to mirage to see what do this event got for me. I accidentally turned my 1 ruby to 50 glida and poof, you can't...

    Started by Dezer‎, Yesterday 06:38 AM
    • Replies: 0
    • Views: 98
    Yesterday, 06:38 AM Go to last post
  3. You have been disconnected by easy anti cheat.

    enters the game and writes the inscription : You have been disconnected by Easy Anti Cheat. what could be the problem?

    Started by first0k‎, 02-19-2020 08:36 AM
    1 Archeage Team Post(s)
    • Replies: 6
    • Views: 607
    Yesterday, 04:55 AM Go to last post
  4. Character models changed

    Hi, my character have a sudden change on the face which i dont even edit/use salon for it.. Before it should have a heart tattoo on the left cheek,...

    Started by Liem‎, 03-26-2020 11:32 PM
    • Replies: 0
    • Views: 42
    03-26-2020, 11:32 PM Go to last post
  5. DC every 2 hours

    DC every 2 hours As the subject says I dc just virtually every 2 hours on the 2 hour mark. The only way I seem to sort of get around this is by...

    Started by Silentraven‎, 03-26-2020 01:04 PM
    • Replies: 0
    • Views: 52
    03-26-2020, 01:04 PM Go to last post
  6. download failed Code #52 HTTP #0

    Hello, Since this morning i can't launch Glyph, after a double clic a loading bar is poping, then a message "the download failed error #52 HTTP#0 ...

    Started by Chargoull‎, 03-25-2020 09:57 AM
    • Replies: 4
    • Views: 110
    03-26-2020, 12:21 PM Go to last post
  7. ArcheAge, you scames me twice....

    Hello, ArcheAge, you scamed* me twice ! As I said in a previous post I lost lot of my items ingame. Also this is the second time it happens to...

    Started by Elji‎, 03-07-2020 02:05 PM
    1 Archeage Team Post(s)
    • Replies: 5
    • Views: 395
    03-25-2020, 12:22 PM Go to last post
  8. Just a thank you

    I know this is an old ticket, but going through my archives after submitting a new one, I found this: I didn't create that ticket. Someone...

    Started by DevilsTrap‎, 03-25-2020 09:42 AM
    • Replies: 0
    • Views: 67
    03-25-2020, 09:42 AM Go to last post
  9. Error code 126

    After installing the game in the Glyph launcher I get this message when I hit the play button: dsdx11_42.dll is missing from the computer. Try...

    Started by Iviy‎, 07-17-2014 06:33 PM
    5 Pages
    1 2 3 ... 5
    • Replies: 45
    • Views: 87,506
    03-25-2020, 08:56 AM Go to last post
  10. Glyph updater infinite update loop

    Hello guys and girls, Today I experienced again a glyph updater infinite update loop. I was really mad about it because this time nothing from the...

    Started by Lubcho‎, 03-25-2020 12:20 AM
    • Replies: 0
    • Views: 68
    03-25-2020, 12:20 AM Go to last post
  11. i cant play the damm thing

    hello my name is romo new to the forum so here I go I was launching unchained after I downloaded it and all it says is fail to initialize...

    Started by romo‎, 03-24-2020 10:12 PM
    • Replies: 0
    • Views: 65
    03-24-2020, 10:12 PM Go to last post
  12. Ticket Support #1436919 : Unable to Create Character After Character Deletion Period is Over During Last Server Maintenance

    Hi Gamigo/Trion Support Team, Prior to last server maintenance on 19 March 2020, I initiated a character deletion at server ALEXANDER, EU Server....

    Started by Ezio1‎, 03-23-2020 07:19 PM
    • Replies: 0
    • Views: 61
    03-23-2020, 07:19 PM Go to last post
  13. Erenor Gauntlets with a bug

    hi, really need help here, i send ticket along months and they still saying the same, that i should go ask in bug report , account suport or other...

    Started by Nephie‎, 03-23-2020 03:54 PM
    • Replies: 0
    • Views: 68
    03-23-2020, 03:54 PM Go to last post
  14. Exclamation Patron Bug?

    Username: Sejong Server: Jakar Ticket ID: #1436844 Hi, My patron subscription renew'd today and shows i have 30 days in the subscription...

    Started by Sejong‎, 03-19-2020 05:17 PM
    • Replies: 0
    • Views: 116
    03-19-2020, 05:17 PM Go to last post
  15. Angry Failed to load game data after patch

    after the last patch i got the Failed to load game data error, already redownloaded it and still not working

    Started by Yoromi‎, 03-19-2020 03:40 PM
    • Replies: 1
    • Views: 90
    03-19-2020, 04:49 PM Go to last post
  16. Constant crash to desktop

    Anyone else getting this problems since last patch ? AA unchained

    Started by Decrypter‎, 03-17-2020 02:01 PM
    • Replies: 1
    • Views: 182
    03-18-2020, 04:19 PM Go to last post
  17. Accidently deleted item by mistake ~ can I recover it?

    I submitted a ticket on January 22 regarding my Legendary Glorious Jerkin that was discarded by accident. All the details are in the Jan 22 ticket...

    Started by hpilgrim‎, 01-27-2020 07:53 PM
    • Replies: 6
    • Views: 517
    03-18-2020, 03:43 PM Go to last post
  18. Radiant achievement coin

    Hello, Yesterday i'am finished achivement "Urban chamelion". I received an award and used it. When i used it nothing happens. Still have mine 500...

    Started by Rnk‎, 03-17-2020 02:23 AM
    • Replies: 0
    • Views: 118
    03-17-2020, 02:23 AM Go to last post
  19. Unhappy Dream Ring Quest Bugged

    My dream ring quest has somehow become bugged. I had the Forgotten Tome, but now I don't have the quest for it or the dream ring from turning it in....

    Started by Olwen‎, 03-16-2020 04:33 PM
    • Replies: 0
    • Views: 111
    03-16-2020, 04:33 PM Go to last post
  20. Gamingo Does Not Care and Does Not Enforce Their Own TOS

    After 8 months of constant reports about harassment and about the vote kick being abused in arenas and instances by the same people, Gamingo refuses...

    Started by Farmvilla‎, 03-16-2020 09:29 AM
    • Replies: 1
    • Views: 164
    03-16-2020, 02:50 PM Go to last post

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