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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    90 Pages
    1 2 3 ... 90
    • Replies: 895
    • Views: 156,858
    03-30-2020, 11:13 AM Go to last post
  2. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    Heya, There have been a lot of reports regarding patron issue lately. In order to help us track the affected accounts, please read this thread...

    Started by Carendash‎, 01-02-2019 09:36 AM
    84 Pages
    1 2 3 ... 84
    • Replies: 838
    • Views: 48,766
    03-19-2020, 05:14 PM Go to last post
  3. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    29 Pages
    1 2 3 ... 29
    18 Archeage Team Post(s)
    • Replies: 289
    • Views: 60,902
    03-08-2020, 06:54 PM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 8,649
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 449968f Current version number - 450630f If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 14,419
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 27,705
    07-17-2014, 08:31 AM Go to last post
  1. I can't make a payment and submitting a ticket doesn't work!!

    SO I have an ongoing issue with making payments for one of my accounts, as the country of my accoutn doesn't match my PayPal's. I have tried Amazon...

    Started by Akay‎, Today 04:13 AM
    • Replies: 0
    • Views: 1
    Today, 04:13 AM Go to last post
  2. Can't we change the associated country of our Glyph account ?

    Hi ! I tried to purchase something from the store but i can't use any of my payment methods because they're from different country, which is wrong or...

    Started by Yskh‎, 01-13-2017 08:30 AM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 15
    • Views: 26,396
    Yesterday, 08:36 PM Go to last post
  3. Bought Gold Unchained Pack - Not received

    As the title says, I bought the gold unchained pack and I have yet to receive it. I have a feeling it is because I created my character, didn't...

    Started by Xerelise‎, Yesterday 04:45 PM
    • Replies: 0
    • Views: 33
    Yesterday, 04:45 PM Go to last post
  4. Exclamation AA:U Game Crashes or Will Not Launch

    So I purchased ArcheAge: Unchained for myself and 2 others about a week ago. They were able to start it right up and continue playing, I however, was...

    Started by Flamewolf7766‎, Yesterday 02:12 PM
    • Replies: 0
    • Views: 55
    Yesterday, 02:12 PM Go to last post
  5. They really know what they're doing. NOT.

    ♥♥♥♥ sails, people accusing one person of being a sex offender and put it on crest stamp and sails, screenshot and reported but until now nothings...

    Started by DumbTrion‎, Yesterday 03:44 AM
    • Replies: 0
    • Views: 51
    Yesterday, 03:44 AM Go to last post
  6. Gamingo Does Not Care and Does Not Enforce Their Own TOS

    After 8 months of constant reports about harassment and about the vote kick being abused in arenas and instances by the same people, Gamingo refuses...

    Started by Farmvilla‎, 03-16-2020 09:29 AM
    • Replies: 3
    • Views: 229
    Yesterday, 03:42 AM Go to last post
  7. You have been disconnected by easy anti cheat.

    enters the game and writes the inscription : You have been disconnected by Easy Anti Cheat. what could be the problem?

    Started by first0k‎, 02-19-2020 08:36 AM
    2 Pages
    1 2
    1 Archeage Team Post(s)
    • Replies: 10
    • Views: 749
    03-30-2020, 08:45 AM Go to last post
  8. Character models changed

    Hi, my character have a sudden change on the face which i dont even edit/use salon for it.. Before it should have a heart tattoo on the left cheek,...

    Started by Liem‎, 03-26-2020 11:32 PM
    • Replies: 1
    • Views: 85
    03-29-2020, 09:42 AM Go to last post
  9. LIBEEAY32.dll error after last update. How to fix?

    The message reads, "LIBEAY32.dll is either not designed to run on Windows or contains an error." Is there an easy fix for this? Apart from the...

    Started by Fargrist‎, 01-09-2015 01:26 AM
    1 Archeage Team Post(s)
    • Replies: 6
    • Views: 1,423
    03-28-2020, 12:06 AM Go to last post
  10. Rock N Scroll Event

    Soooooo, I bought 2 rubies and went to mirage to see what do this event got for me. I accidentally turned my 1 ruby to 50 glida and poof, you can't...

    Started by Dezer‎, 03-27-2020 06:38 AM
    • Replies: 0
    • Views: 159
    03-27-2020, 06:38 AM Go to last post
  11. DC every 2 hours

    DC every 2 hours As the subject says I dc just virtually every 2 hours on the 2 hour mark. The only way I seem to sort of get around this is by...

    Started by Silentraven‎, 03-26-2020 01:04 PM
    • Replies: 0
    • Views: 69
    03-26-2020, 01:04 PM Go to last post
  12. download failed Code #52 HTTP #0

    Hello, Since this morning i can't launch Glyph, after a double clic a loading bar is poping, then a message "the download failed error #52 HTTP#0 ...

    Started by Chargoull‎, 03-25-2020 09:57 AM
    • Replies: 4
    • Views: 138
    03-26-2020, 12:21 PM Go to last post
  13. ArcheAge, you scames me twice....

    Hello, ArcheAge, you scamed* me twice ! As I said in a previous post I lost lot of my items ingame. Also this is the second time it happens to...

    Started by Elji‎, 03-07-2020 02:05 PM
    1 Archeage Team Post(s)
    • Replies: 5
    • Views: 427
    03-25-2020, 12:22 PM Go to last post
  14. Just a thank you

    I know this is an old ticket, but going through my archives after submitting a new one, I found this: I didn't create that ticket. Someone...

    Started by DevilsTrap‎, 03-25-2020 09:42 AM
    • Replies: 0
    • Views: 89
    03-25-2020, 09:42 AM Go to last post
  15. Error code 126

    After installing the game in the Glyph launcher I get this message when I hit the play button: dsdx11_42.dll is missing from the computer. Try...

    Started by Iviy‎, 07-17-2014 06:33 PM
    5 Pages
    1 2 3 ... 5
    • Replies: 45
    • Views: 87,653
    03-25-2020, 08:56 AM Go to last post
  16. Glyph updater infinite update loop

    Hello guys and girls, Today I experienced again a glyph updater infinite update loop. I was really mad about it because this time nothing from the...

    Started by Lubcho‎, 03-25-2020 12:20 AM
    • Replies: 0
    • Views: 90
    03-25-2020, 12:20 AM Go to last post
  17. i cant play the damm thing

    hello my name is romo new to the forum so here I go I was launching unchained after I downloaded it and all it says is fail to initialize...

    Started by romo‎, 03-24-2020 10:12 PM
    • Replies: 0
    • Views: 88
    03-24-2020, 10:12 PM Go to last post
  18. Ticket Support #1436919 : Unable to Create Character After Character Deletion Period is Over During Last Server Maintenance

    Hi Gamigo/Trion Support Team, Prior to last server maintenance on 19 March 2020, I initiated a character deletion at server ALEXANDER, EU Server....

    Started by Ezio1‎, 03-23-2020 07:19 PM
    • Replies: 0
    • Views: 87
    03-23-2020, 07:19 PM Go to last post
  19. Erenor Gauntlets with a bug

    hi, really need help here, i send ticket along months and they still saying the same, that i should go ask in bug report , account suport or other...

    Started by Nephie‎, 03-23-2020 03:54 PM
    • Replies: 0
    • Views: 87
    03-23-2020, 03:54 PM Go to last post
  20. Exclamation Patron Bug?

    Username: Sejong Server: Jakar Ticket ID: #1436844 Hi, My patron subscription renew'd today and shows i have 30 days in the subscription...

    Started by Sejong‎, 03-19-2020 05:17 PM
    • Replies: 0
    • Views: 138
    03-19-2020, 05:17 PM Go to last post

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