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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    80 Pages
    1 2 3 ... 80
    • Replies: 795
    • Views: 135,561
    Today, 05:39 AM Go to last post
  2. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    Heya, There have been a lot of reports regarding patron issue lately. In order to help us track the affected accounts, please read this thread...

    Started by Carendash‎, 01-02-2019 09:36 AM
    76 Pages
    1 2 3 ... 76
    • Replies: 759
    • Views: 35,423
    Yesterday, 04:33 PM Go to last post
  3. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    27 Pages
    1 2 3 ... 27
    18 Archeage Team Post(s)
    • Replies: 263
    • Views: 52,325
    06-19-2019, 09:15 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 7,043
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 441781f Current version number - 442509f If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 12,003
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 25,798
    07-17-2014, 08:31 AM Go to last post
  1. Archeage crashes/login server down?

    I get DC from login screen on jakar, cant get in at all. Archeage instantly shut down when it start loading or or getting instantly disconnected...

    Started by Itchylily‎, Yesterday 11:55 AM
    • Replies: 0
    • Views: 65
    Yesterday, 11:55 AM Go to last post
  2. Login Failed

    Play option is red but unable to connect to Servers as "Login Failed" ! Aah now showing as offline!

    Started by Azia‎, 07-17-2019 03:52 AM
    • Replies: 3
    • Views: 139
    Yesterday, 11:44 AM Go to last post
  3. Tickets been open a week no response.....

    Can i have someone look at my ticket it's been over a week with no response i can't update the account information from the glyph page it just gives...

    Started by FarFromHoly‎, Yesterday 07:54 AM
    • Replies: 0
    • Views: 34
    Yesterday, 07:54 AM Go to last post
  4. Angry Safeboat in a chair with captains protection and still died WTF

    Got on the boat in TC with 4 minutes on it, popped captains protection, sat in a chair then went to help someone. Sat back down to find XOMBIE OF...

    Started by CavemanSean‎, 07-08-2019 01:52 PM
    2 Pages
    1 2
    • Replies: 13
    • Views: 408
    07-17-2019, 05:45 PM Go to last post
  5. Game crashing when typing on Auction House

    I have a new computer with a fresh installation of Windows 10 and Archeage. Everything works fine except that the game crashes when I try to type in...

    Started by Musei‎, 03-08-2018 12:19 AM
    2 Pages
    1 2
    1 Archeage Team Post(s)
    • Replies: 18
    • Views: 2,449
    07-17-2019, 12:06 PM Go to last post
  6. Good job you deleted the infusions i had in storage........

    What is wrong with you gamigo, i had opened infusions when i woke up a few days ago not realizing the synthisizing was disabled so i put them in an...

    Started by Godriconian‎, 07-17-2019 10:21 AM
    • Replies: 0
    • Views: 206
    07-17-2019, 10:21 AM Go to last post
  7. Suspicious Activity Detected Your request (1238690)

    Help I have the buff "Suspicious Activity Detected" on one of my accounts Can someone help please? Ticket: 1238690

    Started by Negril‎, 07-16-2019 10:20 PM
    • Replies: 3
    • Views: 146
    07-17-2019, 04:34 AM Go to last post
  8. Package Contents Not Delivered

    Hello, I'm waiting for a resolve to my request for a week. My request id #1234473. It seems gamigo support team is not responding to tickets. I...

    Started by Beybifeys‎, 07-16-2019 03:47 AM
    • Replies: 3
    • Views: 125
    07-17-2019, 02:34 AM Go to last post
  9. Login server verbuggt ?

    Gestern habe ich neu angefangen auf Ezi server habe ein charakter gemacht und von Freund den ich kenne hat mir 2 apex geliehen habe die Aktiviert...

    Started by Darkofknight‎, 07-17-2019 01:40 AM
    • Replies: 2
    • Views: 114
    07-17-2019, 01:53 AM Go to last post
  10. Request id #1231671 - gm link - i need a return !

    GM LINK, I have been waiting for 7 days to resolve the ticket, I need help to resolve the issue, considering that you solved a question of purchases...

    Started by Tilanca‎, 07-12-2019 02:41 PM
    • Replies: 2
    • Views: 255
    07-16-2019, 03:29 PM Go to last post
  11. Infusions not working

    I just completed the quest in DS, got some infusions for it and tried to use them but receive the message "Can't use this skill." What's wrong with...

    Started by DARK DOMINION‎, 07-15-2019 07:56 PM
    • Replies: 1
    • Views: 142
    07-15-2019, 08:00 PM Go to last post
  12. Markpetplace premium items refund

    Hello I received response from one of Your employees that i see unacceptable so i would like that someone take look into this. Because server...

    Started by evilmuke‎, 07-15-2019 12:42 PM
    • Replies: 0
    • Views: 104
    07-15-2019, 12:42 PM Go to last post
  13. Request #1229720

    REQUEST #1229720 Can you support? returning players coming and you just Ignoring?

    Started by Igneelion‎, 07-15-2019 07:06 AM
    • Replies: 0
    • Views: 72
    07-15-2019, 07:06 AM Go to last post
  14. Red face I have a question first time homeowner pack

    Hello. Can you help me please? I`m newbie and i try to understand is "first time homeowner pack" include 30 days of patron or its only some kind of...

    Started by Almightily‎, 07-15-2019 03:55 AM
    • Replies: 2
    • Views: 111
    07-15-2019, 06:36 AM Go to last post
  15. Exclamation Open ticket for 7 days, it's important.

    Hello. I have a ticket open for pretty much 7 days now about the country i have associated with my account because, i am back to my original country...

    Started by Ramdomguy‎, 07-06-2019 03:09 PM
    • Replies: 2
    • Views: 243
    07-14-2019, 05:30 PM Go to last post
  16. Support for Ticket N 1227301

    Good afternoon, I need help with ticket 1227301, open on June 29th. Follow the text below. "Good night, I am Archeage player with a lot of...

    Started by Neeo‎, 07-14-2019 10:11 AM
    • Replies: 0
    • Views: 72
    07-14-2019, 10:11 AM Go to last post
  17. Server currently busy...

    What to do ? Logged on to NA - and at the same time on EU server. NA char working just fine, but EU char was logged in and then Gods disconnected...

    Started by Avarina‎, 07-14-2019 04:57 AM
    • Replies: 0
    • Views: 53
    07-14-2019, 04:57 AM Go to last post
  18. Exclamation ticket issue

    i have opened tickets and nobody answer! ticket id REQUEST #1234788

    Started by Mafagafinho‎, 07-12-2019 02:51 PM
    • Replies: 0
    • Views: 77
    07-12-2019, 02:51 PM Go to last post
  19. Error on Login

    Get an immediate error message when attempting to log on, about 4 pop ups after each other.

    Started by Safran‎, 07-09-2019 12:27 AM
    • Replies: 7
    • Views: 208
    07-12-2019, 10:34 AM Go to last post
  20. Accidentally destroy my weapon

    Hello, can someone from Gamigo help me? I had my T2 Arcane Hiram Sword with Str/Def Pen/Melee Crit Dmg %, but when I dragged weapon to my eq i miss...

    Started by Zgrebol‎, 06-18-2019 06:24 AM
    • Replies: 8
    • Views: 774
    07-12-2019, 09:20 AM Go to last post

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