+ Post New Thread
Page 1 of 861 1 2 3 11 51 101 501 ... LastLast
Threads 1 to 20 of 17219

Forums: Game & Account Support

Talk with our Support Team via a help ticket.

  1. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    It seems like multiple people are having issues and I just got one today - one of my accounts had 30 days patron left - but log in and no patron buff...

    Started by Desiac‎, 11-29-2018 06:49 PM
    75 Pages
    1 2 3 ... 75
    • Replies: 746
    • Views: 27,246
    03-17-2019, 03:32 PM Go to last post
  2. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    77 Pages
    1 2 3 ... 77
    • Replies: 760
    • Views: 127,318
    03-16-2019, 07:42 AM Go to last post
  3. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    25 Pages
    1 2 3 ... 25
    18 Archeage Team Post(s)
    • Replies: 248
    • Views: 48,586
    02-27-2019, 10:47 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 6,331
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 10,817
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 25,179
    07-17-2014, 08:31 AM Go to last post
  1. Angry Support requests have been deleted without any solution!

    Could someone explain me why my support requests got deleted?! :mad: Ticket #1153990 : started 10/21/18, got deleted with no response Ticket...

    Started by Darmon‎, 01-03-2019 07:19 PM
    • Replies: 8
    • Views: 515
    Yesterday, 06:43 PM Go to last post
  2. Unable to renew patron

    Hi I wanted to renew my patron, but in meantime my old card expired and I got a new one. I introduced the new data but I get constantly a message...

    Started by Mouch‎, Yesterday 03:22 PM
    • Replies: 0
    • Views: 29
    Yesterday, 03:22 PM Go to last post
  3. TIcket # 1168630 - Character transferred failed, then fixed by GM, but character got wiped and lost all items

    Ticket # 1168630 Last update I got was on January 28th. Saying that you're working with XL to see if you can fix my character and restore all my...

    Started by miniscule‎, 03-06-2019 09:09 AM
    • Replies: 2
    • Views: 162
    Yesterday, 02:44 PM Go to last post
  4. Demanding action on my tickets.

    I put a ticket in (Request #1188747) back on January 26, 2019 01:17 I still have received NO help nor response. I also now have a NEW problem...

    Started by Yiffer‎, 03-18-2019 05:25 PM
    • Replies: 3
    • Views: 142
    Yesterday, 02:41 PM Go to last post
  5. Ticket 1193373

    still waiting to get any feedback on this been over a month now starting to lose hope if someone could actually look at it for me that would be peachy

    Started by nami‎, 03-16-2019 09:45 PM
    • Replies: 3
    • Views: 133
    03-18-2019, 07:54 AM Go to last post
  6. Wrong Account for Steam Pack

    Dear Support Team I bought the Legends Return Starter Pack on Steam but i got it on the wrong account. I dont used it, can you please change it...

    Started by Minata‎, 03-07-2019 09:41 AM
    • Replies: 7
    • Views: 386
    03-17-2019, 07:25 AM Go to last post
  7. Trion or Gamigo Curent Legal Representative

    Dear Sir/Madam, I am writing you for the REQUEST #1198685 & REQUEST #1198496, I will not wait 3 months to close my tickets like you did in the...

    Started by Nikolaos G‎, 03-16-2019 10:52 AM
    • Replies: 5
    • Views: 256
    03-17-2019, 04:23 AM Go to last post
  8. Unable to Remove Payment Method

    Please take a look at ticket #1198593, since I'm unable to delete my payment method from my account and I'm getting the message "Please call Trion...

    Started by Chuquinha‎, 03-15-2019 05:35 PM
    • Replies: 1
    • Views: 83
    03-16-2019, 04:04 PM Go to last post
  9. Subscription to Patron

    Hello, I used to play this game a long time ago but never got very far, only to about level 15. I recently started playing again and wanted to play...

    Started by yeetshot‎, 03-15-2019 03:38 PM
    • Replies: 0
    • Views: 66
    03-15-2019, 03:38 PM Go to last post
  10. Exclamation #Failed to Load Game Data error

    Excerpted from a closed thread that is no longer being updated. Version Number for Patch update on 08/01/18 is: 399014 Version Number for...

    Started by DevilsTrap‎, 01-24-2018 07:06 PM
    2 Pages
    1 2
    • Replies: 13
    • Views: 3,351
    03-13-2019, 10:32 AM Go to last post
  11. Exclamation Got a suspicious activity detected debuff by mistake

    Hi, my character "Rafa" on nui server got a "suspicious activity detected" debuff by mistake. I was with my boyfriend ("Volcan") on his merchant and...

    Started by Rafaogata‎, 07-11-2018 03:31 PM
    2 Pages
    1 2
    • Replies: 13
    • Views: 1,091
    03-12-2019, 01:11 PM Go to last post
  12. Accidently trashed an item from bag

    Accidently trashed a not-crystalised fully gemmed legendary ayanad life shirt from my inventory to the ground while trying to clean my bag. Please...

    Started by Xearion‎, 12-15-2018 09:06 AM
    • Replies: 2
    • Views: 306
    03-10-2019, 03:52 PM Go to last post
  13. Ständige Lags nach dem Monstertöten

    huhu, habe in letzter Zeit immer wieder das Problem, dass ich an kurzen Lags festhänge. Man stürmt auf den Gegner, schlägt ihn um und in der...

    Started by Zarcata‎, 03-09-2019 04:50 AM
    • Replies: 2
    • Views: 106
    03-10-2019, 12:29 AM Go to last post
  14. Apex Not Yielding Credits

    I bought an Apex on (EU)Jakar, opened it.........and NOTHING. Where's my ^%$&^$ credits?!?!?! I got a couple days tops left on my patron!!!!

    Started by r3zs1ckn3ss‎, 03-09-2019 09:37 AM
    • Replies: 0
    • Views: 76
    03-09-2019, 09:37 AM Go to last post
  15. Account

    I had a years subscription which was fine but RL took over and I had to stop playing. I stopped almost a year ago. However I did not realise it was...

    Started by AndyPZ‎, 02-18-2019 05:03 AM
    1 Archeage Team Post(s)
    • Replies: 7
    • Views: 526
    03-08-2019, 07:24 AM Go to last post
  16. Game not loading

    After pressing play in Glyph, the game-text starts to highlight, now it either stops halfway in or even finishes but then nothing...nothing happens,...

    Started by Avarina‎, 03-08-2019 05:29 AM
    • Replies: 1
    • Views: 75
    03-08-2019, 05:43 AM Go to last post
  17. Exclamation Request #1189990

    Hey this ticket has been open since late January. You took a look at it four days ago and said nothing to me. Please resolve this, thank you.

    Started by Hexydecimal‎, 03-07-2019 07:09 PM
    • Replies: 0
    • Views: 111
    03-07-2019, 07:09 PM Go to last post
  18. Failed to create character

    Hi, so i started to play archeage again, and my friend wanted to start playing too, so he downloaded the game and when he was trying to create an...

    Started by Slinkywhisper‎, 02-26-2019 06:11 AM
    2 Archeage Team Post(s)
    • Replies: 9
    • Views: 479
    03-06-2019, 10:19 PM Go to last post
  19. Exclamation Support Team Update Please

    Dear Djaya, or any GM. Can you please provide the community an update on the efforts of the support team and how the process of solving account...

    Started by Shinketsu‎, 01-27-2019 03:58 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 1,045
    03-05-2019, 12:50 AM Go to last post
  20. Exclamation accidentally sent my gear to the wrong name

    hi there, i accidentally sent my main set to the wrong person, i have submitted several tickets but no response as of yet! I cant really play the...

    Started by ezs‎, 02-17-2019 02:22 AM
    2 Pages
    1 2
    • Replies: 15
    • Views: 911
    03-03-2019, 05:31 AM Go to last post

+ Post New Thread
Page 1 of 861 1 2 3 11 51 101 501 ... LastLast

Thread Display Options

Use this control to limit the display of threads to those newer than the specified time frame.

Allows you to choose the data by which the thread list will be sorted.

Order threads in...

Note: when sorting by date, 'descending order' will show the newest results first.

Icon Legend

Contains unread posts
Contains unread posts
Contains no unread posts
Contains no unread posts
More than 15 replies or 150 views
Hot thread with unread posts
More than 15 replies or 150 views
Hot thread with no unread posts
Closed Thread
Thread is closed
Thread Contains a Message Written By You
You have posted in this thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts