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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    74 Pages
    1 2 3 ... 74
    • Replies: 732
    • Views: 111,153
    05-09-2018, 09:02 PM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 238
    • Views: 40,973
    04-05-2018, 05:48 AM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 372700 Current version number - 373911 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 8,473
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 4,886
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 23,886
    07-17-2014, 08:31 AM Go to last post
  1. Missing textures

    I have had missing textures since i updated this past thursday the 17th,all i get in a reply is either to check forums with no reply back regarding...

    Started by Vinceneil‎, Today 05:13 PM
    • Replies: 0
    • Views: 16
    Today, 05:13 PM Go to last post
  2. Exclamation BIG PROBLEM!!! "Suspicious Activity Debuff"

    Hi, I was playing on my computer on the last friday, and when I arrived at the Solzreed Trade Outlet for my last 4 trade run , and started...

    Started by Stork‎, Today 02:32 PM
    • Replies: 0
    • Views: 29
    Today, 02:32 PM Go to last post
  3. Game crashing when typing on Auction House

    I have a new computer with a fresh installation of Windows 10 and Archeage. Everything works fine except that the game crashes when I try to type in...

    Started by Musei‎, 03-08-2018 12:19 AM
    1 Archeage Team Post(s)
    • Replies: 9
    • Views: 501
    Today, 04:27 AM Go to last post
  4. Exclamation My alts received a perma ban

    Alright, Its been well over 4 days and I'm yet to receive a constructive response from Trion about my situation. I've been banned for Honor...

    Started by Shekel‎, 05-18-2018 07:53 PM
    • Replies: 1
    • Views: 196
    Yesterday, 03:39 AM Go to last post
  5. Unable to log into "STORE", ACCOUNT, or HELP from Glyph

    I can log into the game but when trying to log into the STORE, ACCOUNT, OR HELP from Glyph I get the following error?? ================= HTTP...

    Started by deadq‎, 05-18-2018 02:19 PM
    • Replies: 1
    • Views: 63
    05-19-2018, 02:58 PM Go to last post
  6. Arrow The Nui queen hording my XP

    Hello, while many of us wouldn't mind getting younger, I seem to have regressed to level 54 and while the good people who do the tickets have fixed...

    Started by King Auther‎, 05-18-2018 06:20 AM
    • Replies: 0
    • Views: 29
    05-18-2018, 06:20 AM Go to last post
  7. Angry Account banned for being afk?

    I'm posting here because I have still not received any response from trion support or from the appeal email. I don't know the reason why my...

    Started by Bobski‎, 05-18-2018 01:18 AM
    • Replies: 0
    • Views: 79
    05-18-2018, 01:18 AM Go to last post
  8. Exclamation #Failed to Load Game Data error

    Excerpted from a closed thread that is no longer being updated. Version Number for Patch update on 01/24/18 is: 373911 Version Number for...

    Started by DevilsTrap‎, 01-24-2018 07:06 PM
    • Replies: 8
    • Views: 1,045
    05-17-2018, 02:59 PM Go to last post
  9. My account has been banned for no reason.

    As stated above, my account has been banned for no reason. I have read the terms of use and contract of agreement of the game sent by Trion automated...

    Started by Imrahil‎, 05-16-2018 10:20 PM
    • Replies: 1
    • Views: 169
    05-16-2018, 11:37 PM Go to last post
  10. My email will be terminated soon and I don't want to lose character

    So Pretty soon my email will be terminated and i forgot. so Knowing me, I put my character on that email. Obviously. So i was wondering if there is a...

    Started by error‎, 05-15-2018 03:07 PM
    • Replies: 3
    • Views: 141
    05-15-2018, 06:01 PM Go to last post
  11. Exclamation Suspicious Activity Debuff

    Hi, last night I was hitching a ride carrying a pack on my snail sitting ontop a hauler, when I got ported under the map, a monster ate my pack and...

    Started by otakustar‎, 05-15-2018 04:00 AM
    • Replies: 0
    • Views: 103
    05-15-2018, 04:00 AM Go to last post
  12. My character is "Suspicious Activity Detected"

    Hello... I was delivering a package in freedich the game was closed and when I came back I was with a debuff. I waited 5h, I left the game...

    Started by MoonSakura‎, 05-15-2018 12:10 AM
    • Replies: 0
    • Views: 94
    05-15-2018, 12:10 AM Go to last post
  13. Suspicious Activity Detected Debuff after falling under the World

    Hello there, I was doing some Traderuns from Gweonid Forest to Solzreed and suddenly 2 Chars of mine which were sitting with a pack on the Mount...

    Started by Thunderdash‎, 05-14-2018 04:04 AM
    • Replies: 2
    • Views: 144
    05-14-2018, 08:00 AM Go to last post
  14. Question Flash aka support

    It's been 7 days since the ban me, the support is silent: \ Thanks for the lost places under the scarecrows)

    Started by Etwer‎, 05-11-2018 12:39 AM
    • Replies: 1
    • Views: 142
    05-12-2018, 02:42 PM Go to last post
  15. Cannot log in

    Gmail is not helping me recover my email account - can anyone PM me please? I cannot access my account on Trion, because the email is not right...

    Started by Islyn‎, 05-11-2018 05:23 AM
    • Replies: 0
    • Views: 92
    05-11-2018, 05:23 AM Go to last post
  16. Patron subscription

    So, i tried and searched for similiar posts, but couldn't find any. Here's a question: I want to buy Patron for 12 months, 7 euro per month or...

    Started by NutriTutri‎, 05-11-2018 12:46 AM
    • Replies: 0
    • Views: 89
    05-11-2018, 12:46 AM Go to last post
  17. CryPhysics.dll Error

    hey guys so I did a clean re-install of Windows 10 on my PC and downloaded archeage and stuff. When the game starts to load after clicking the 'play'...

    Started by xWind‎, 11-30-2015 08:28 AM
    • Replies: 1
    • Views: 560
    05-10-2018, 01:48 PM Go to last post
  18. 7th day bonus reward

    So I logged in more than seven times on my character and I did the login tracker every time aswell, but it still says 'Logins: 0' so I dont get the...

    Started by Julay‎, 05-10-2018 06:34 AM
    • Replies: 0
    • Views: 70
    05-10-2018, 06:34 AM Go to last post
  19. Archeage paid character transfers

    all the transfer rules were met! credits took away the transfer was not made = (please check the ticket #1088122

    Started by Unded‎, 05-10-2018 06:12 AM
    • Replies: 0
    • Views: 109
    05-10-2018, 06:12 AM Go to last post
  20. Quest Broken Harani Race Quest Line Chapter 6 -> Parting ways

    Hi there! My main race quest line seems to be broken. In the first Quest of Chapter 6, called Parting ways, I have to kill Ashabel. I did that and...

    Started by Snixells‎, 05-10-2018 03:00 AM
    • Replies: 0
    • Views: 64
    05-10-2018, 03:00 AM Go to last post

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