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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    75 Pages
    1 2 3 ... 75
    • Replies: 742
    • Views: 118,487
    Yesterday, 10:57 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 239
    • Views: 43,635
    07-05-2018, 12:17 PM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 9,641
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,449
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,442
    07-17-2014, 08:31 AM Go to last post
  1. Unhappy Unable to apply updates. (Error #1005)

    Hello, I've run into an issue and I can't seem to figure out how to fix it.. I ran out of space on my main C: drive so I had to move Archeage to...

    Started by Crossx2‎, Today 12:40 PM
    • Replies: 1
    • Views: 18
    Today, 04:38 PM Go to last post
  2. THE thread: Land Rush and Login Queue

    first 71 people on queue and after 10 min i got logged in then got message Gods have disconnected u Second time 171 people on queue ..about 1 hour...

    Started by Andi40‎, Today 05:30 AM
    15 Pages
    1 2 3 ... 15
    • Replies: 146
    • Views: 4,751
    Today, 03:55 PM Go to last post
  3. Moved: Login queue keeps freezing

    3rd attempt and it hasn't moved in awhile now. Trying again only make the queue number higher than the last attempt.

    Started by Saryasino‎, Today 11:16 AM
    • Replies: -
    • Views: -
    Today, 11:06 AM Go to last post
  4. Patron Bug

    There is a big problem with patron. On my Glyph account i still have 29 days.... but in game no patron. My "day start" of a nex period of 30 days...

    Started by Harelk31‎, Yesterday 08:01 AM
    • Replies: 9
    • Views: 244
    Yesterday, 11:47 AM Go to last post
  5. Exclamation Car bug(?) and Rookborne bug

    I cant get this Fresh Cordial Advert (https://archeagecodex.com/us/quest/8893/) because I threw it. GM Aleniss told me to put it in storage, put it...

    Started by Dezer‎, 10-14-2018 02:31 PM
    • Replies: 0
    • Views: 127
    10-14-2018, 02:31 PM Go to last post
  6. Gamecrash since today update

    Hello i play on EU, after download the Update today i cant reach the Serverselect screen. It always crash at the XL Games screen. Anyone else with...

    Started by lllllllll‎, 10-10-2018 09:20 AM
    • Replies: 1
    • Views: 117
    10-12-2018, 11:42 AM Go to last post
  7. Mistmerrow Battle Leader Missing

    I have been doing mistmerrow for a few days now and the Battle Leader Eltere is nowhere to be found so I cannot complete the missions anymore.. they...

    Started by shaun08‎, 10-15-2015 04:00 PM
    • Replies: 3
    • Views: 1,081
    10-11-2018, 07:23 PM Go to last post
  8. Exclamation #Failed to Load Game Data error

    Excerpted from a closed thread that is no longer being updated. Version Number for Patch update on 01/24/18 is: 373911 Version Number for...

    Started by DevilsTrap‎, 01-24-2018 07:06 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 2,223
    10-10-2018, 04:31 PM Go to last post
  9. Glyph Client............

    How many times do i have to re-download the game to play? I've downloaded the game over and over 10 times today, relogged glyph, reinstalled steam....

    Started by Gizmofx‎, 10-10-2018 02:37 PM
    • Replies: 0
    • Views: 68
    10-10-2018, 02:37 PM Go to last post
  10. Unhappy Horrible performance

    Hey guys, What can be the problem? Tried settings, Ultra/Low. Even on low settings, it was with lags (moving around the world, fighting). Common...

    Started by OhYeah55‎, 10-10-2018 10:00 AM
    • Replies: 0
    • Views: 76
    10-10-2018, 10:00 AM Go to last post
  11. CC Manager Quests not generating

    I own a raised cottage and a cottage (both fully built , taxes payed) in Lilyut Hills. lately I don't seem to be able to get the 2 daily quests...

    Started by Frakion‎, 10-09-2018 11:58 PM
    • Replies: 1
    • Views: 72
    10-10-2018, 02:55 AM Go to last post
  12. game wants to download again

    so i run the launcher and i log into my main account and i launch the game (this is on EU i know NA has not been updated yet) i then log into my...

    Started by Txeptyip‎, 10-10-2018 02:44 AM
    • Replies: 0
    • Views: 54
    10-10-2018, 02:44 AM Go to last post
  13. Old player back / char gone with founder packege

    I am coming back after a big while, and i noticed i had to create a char and tha my old elf was gone, together with the founder package i had at the...

    Started by mouzed‎, 10-03-2018 08:19 PM
    • Replies: 1
    • Views: 134
    10-09-2018, 11:18 PM Go to last post
  14. livestream rewards 9/28 ARCHEAGE: Obsidian, Tradepacks & Evo Comp

    i won the livestream reward my twitch name = Naughtydevil1608 https://www.twitch.tv/videos/315918715 vid time 00:49:38 Celestial...

    Started by Naughtydevil‎, 10-02-2018 10:32 AM
    • Replies: 1
    • Views: 160
    10-05-2018, 02:15 PM Go to last post
  15. APEX problem

    Today at 16:30 I used an APEX item and did not upload credits, game show me an item purchase message but did not buy anything, was loading APEX to...

    Started by Thousandchanceumbrella‎, 09-27-2018 01:13 PM
    • Replies: 4
    • Views: 200
    10-05-2018, 04:15 AM Go to last post
  16. Did not receive prize from stream!! please help

    I had won the prize for an archeum pack from the twitch stream on 9 /28 and never received my prize and need to talk to someone about it thank...

    Started by sliveran12‎, 10-04-2018 02:28 PM
    • Replies: 3
    • Views: 117
    10-04-2018, 05:51 PM Go to last post
  17. hi

    i have problem whit credits i opened 2 apex but no credits on account ign Rockyr NA server

    Started by calingherlit‎, 10-04-2018 11:45 AM
    • Replies: 0
    • Views: 64
    10-04-2018, 11:45 AM Go to last post
  18. creator for archeage

    Don't really know where to post this elsewhere but i have been trying for a while now to get into the creator program for trion, i have applied...

    Started by Chalski‎, 10-02-2018 05:05 AM
    • Replies: 6
    • Views: 232
    10-04-2018, 05:25 AM Go to last post
  19. Mount missing

    I have not played for a couple of years, but my mount is missing, i already did the mount quest and was using it before i quit playing, so do i need...

    Started by tekaryace‎, 10-03-2018 12:02 PM
    • Replies: 0
    • Views: 67
    10-03-2018, 12:02 PM Go to last post
  20. Buying monthly subscription with credits & Apex

    Hi, for the last month, I've payed the subscription with a credit card. Tomorrw, my payed month will terminate so I have to pay for another month....

    Started by Elduende‎, 10-03-2018 01:37 AM
    • Replies: 3
    • Views: 119
    10-03-2018, 03:44 AM Go to last post

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