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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 233
    • Views: 28,074
    06-09-2017, 12:16 PM Go to last post
  2. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    67 Pages
    1 2 3 ... 67
    • Replies: 662
    • Views: 71,270
    06-03-2017, 11:05 AM Go to last post
  3. Sticky Thread Sticky: Blue Salt Brotherhood Questline Changes

    Adventurers and future farmers, As you have probably noticed since Dread Prophecies launched, the questline involving the Blue Salt Brotherhood...

    Started by Scapes‎, 05-12-2015 06:21 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 19
    • Views: 34,469
    03-21-2017, 01:21 AM Go to last post
  4. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 336253 Current version number - 336598 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 4,586
    10-29-2016, 09:02 AM Go to last post
  5. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 3,034
    03-18-2016, 01:11 PM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 21,970
    07-17-2014, 08:31 AM Go to last post
  1. Don't any one bother answering support tickets no more ?

    3 days ago, sent support ticket, no reply - cant continue with game, due to a levelling bug with ancestral !! someone answer my ticket jeez . ....

    Started by nut69‎, Yesterday 12:35 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 69
    Today, 09:47 AM Go to last post
  2. Lost an item

    Sent in a ticket almost three days ago. Still nothing. I did the quest to get my Improved Scarecrow Design (the 16 x 16), then tried to make the...

    Started by Mechpear‎, Today 08:19 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 25
    Today, 09:46 AM Go to last post
  3. Why does this game have a "permanent" chat ban?

    This is both a sly show of the administration and also a complain, why does this game have a "permanent" chat ban. Well, you must be asking, "why...

    Started by notre‎, Today 06:09 AM
    • Replies: 0
    • Views: 30
    Today, 06:09 AM Go to last post
  4. Golden Key not received

    I bought my 3 packs there is 12 hours and i not received the golden key. Anyone know how the recovered ?

    Started by Adventura‎, Today 05:45 AM
    • Replies: 0
    • Views: 25
    Today, 05:45 AM Go to last post
  5. Lost 3 levels

    Three days ago I had such a problem. I was level 55. After death, she gained 100% of experience at level 55. I spent 8 medals and went to level 1....

    Started by Nastya‎, 06-12-2017 04:40 PM
    1 Archeage Team Post(s)
    • Replies: 5
    • Views: 218
    Today, 04:58 AM Go to last post
  6. Unable to change resolution in options/config

    Whenever I go into my Archeage settings I can't change my resolution. By default, it has me in 1024x768 and my monitor's native resolution is...

    Started by Oogie‎, 09-04-2014 11:34 PM
    4 Pages
    1 2 3 ... 4
    • Replies: 32
    • Views: 10,838
    Yesterday, 06:26 PM Go to last post
  7. Cant log into EU account "You have been disconnected from game by gamemaster"

    Every time I try to start an EU toon with my US account I get DCed with the message that it was done by a GM. I have never had this issue, I can log...

    Started by Whatfor‎, 06-24-2017 04:45 PM
    • Replies: 5
    • Views: 83
    Yesterday, 04:40 PM Go to last post
  8. can't summon any form of vehicles

    Tried to summon a vehicle and it said it is already summoned, and it gives me a freaking 600s logout timer.. anyone know how to fix that? Request...

    Started by Starynight‎, Yesterday 08:59 AM
    • Replies: 0
    • Views: 33
    Yesterday, 08:59 AM Go to last post
  9. Suspicious Activity Detected buff

    I can't play! =o Please resolve ticket 931619 asap please!

    Started by Suzzy‎, 06-19-2017 09:12 PM
    2 Archeage Team Post(s)
    • Replies: 9
    • Views: 339
    Yesterday, 01:20 AM Go to last post
  10. Account Insta Banned after making first toon.

    Wouldn't let me post on forum without level 15, well doesn't help I just made my first toon ever >.> Borrowing friends account to post.. Email: ...

    Started by Xeersees‎, 06-22-2017 08:49 PM
    • Replies: 2
    • Views: 146
    06-24-2017, 11:41 PM Go to last post
  11. almost 4 days

    It's been nearly 4 days since I posted my ticked. I don't want it to be too late before anything can be done, I accidentally opened a box mistaking...

    Started by Blackberry‎, 06-24-2017 07:17 PM
    • Replies: 0
    • Views: 51
    06-24-2017, 07:17 PM Go to last post
  12. Lost patron buff in game

    Hello Today after game restart I lost my patron buff in game. In Glyph site still have 90 day.

    Started by Mindaugas‎, 06-23-2017 11:56 AM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 128
    06-23-2017, 09:17 PM Go to last post
  13. do something about arena farmers

    930888 and 933640 my request but still status is open. i can share pictures. i was added y request also. have only pictures.

    Started by hajan‎, 06-23-2017 04:00 PM
    • Replies: 0
    • Views: 57
    06-23-2017, 04:00 PM Go to last post
  14. Question Glyph redownloading game always itself

    Glyph redownloading game always itself what should i do whats the solution ?!? game located here: C:\Program Files...

    Started by Numanap‎, 06-23-2017 01:02 PM
    • Replies: 0
    • Views: 43
    06-23-2017, 01:02 PM Go to last post
  15. Question Glyph redownloading game always itself

    Glyph redownloading game always itself what should i do whats the solution ?!? game located here: C:\Program Files...

    Started by Numanap‎, 06-23-2017 12:51 PM
    • Replies: 0
    • Views: 27
    06-23-2017, 12:51 PM Go to last post
  16. Error 2025 - unable to authenticate forum, game, store.

    Not sure how or why, but it appears my IP is blocked. I know my husband had trouble last night remember the password on his account... and probably...

    Started by Polyamoury‎, 06-23-2017 10:05 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 52
    06-23-2017, 11:51 AM Go to last post
  17. Can't buy abonnement

    Hello, since yesterday i try to buy the abonnement but when i try to pay it, i have an error with my credit card, and when i try with Paypal it say...

    Started by Blaria‎, 06-23-2017 06:38 AM
    • Replies: 0
    • Views: 47
    06-23-2017, 06:38 AM Go to last post
  18. Bug character !!!

    I'm trading pack with my friend and when i try sit on boat cano i was bug and move to glorious nui help me plz

    Started by Behatlu‎, 06-23-2017 03:52 AM
    • Replies: 2
    • Views: 50
    06-23-2017, 04:02 AM Go to last post
  19. Question Torn Scroll: Farm Cart

    Hey there, i just came back to AA after a long break and to start off i intended to upgrade my Farm Cart. When i checked the recipe at the folio it...

    Started by RayZha‎, 06-22-2017 03:07 PM
    • Replies: 0
    • Views: 80
    06-22-2017, 03:07 PM Go to last post
  20. Account Blocked

    disconnect by Gamemaster after that account is blocked without reason.

    Started by Appledrinks‎, 06-22-2017 07:53 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 127
    06-22-2017, 01:26 PM Go to last post

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