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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 234
    • Views: 33,317
    10-19-2017, 01:41 AM Go to last post
  2. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    68 Pages
    1 2 3 ... 68
    • Replies: 673
    • Views: 86,898
    10-08-2017, 06:24 AM Go to last post
  3. Sticky Thread Sticky: Blue Salt Brotherhood Questline Changes

    Adventurers and future farmers, As you have probably noticed since Dread Prophecies launched, the questline involving the Blue Salt Brotherhood...

    Started by Scapes‎, 05-12-2015 06:21 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 19
    • Views: 38,485
    03-21-2017, 01:21 AM Go to last post
  4. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 350873 Current version number - 351593 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 5,970
    10-29-2016, 09:02 AM Go to last post
  5. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 3,846
    03-18-2016, 01:11 PM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 22,788
    07-17-2014, 08:31 AM Go to last post
  1. Character Info Tab is Blank

    Hello, whenever I hit C to open character info its just a blank sheet of paper. I am also not getting vocational points either. Last time i...

    Started by RaynaBlazek‎, 06-29-2017 06:41 PM
    • Replies: 1
    • Views: 210
    Yesterday, 11:44 PM Go to last post
  2. Archeage Crashing (Alot)

    I've recently (past week) had Archeage crashing on me... alot. Nothing in my setup has changed; All my drivers are upto date. I've uninstalled &...

    Started by CavemanSean‎, 10-18-2017 06:21 PM
    2 Pages
    1 2
    1 Archeage Team Post(s)
    • Replies: 10
    • Views: 539
    Yesterday, 09:42 PM Go to last post
  3. @Celestrata please help. Support issue and I am only receiving form letter responses. REQUEST #995756

    Just want the pet refunded. After spending time leveling it, it's really bad, As you know it takes a while to level a pet. It's not instant. ...

    Started by Hodor69‎, Yesterday 05:41 AM
    • Replies: 6
    • Views: 317
    Yesterday, 06:07 PM Go to last post
  4. ask for confirmation susspended by GM

    dear trion support this account age is being make since archeage opening hanure fresh..then i quitting archeage for long time..then when i going to...

    Started by bravefencermusashi‎, Yesterday 05:49 AM
    • Replies: 0
    • Views: 67
    Yesterday, 05:49 AM Go to last post
  5. Give Me one more light hope and this is my last chance to try to speak

    Suddenly i got issues about "You have been disconnected by a game master". and i already send mail on support,all i got is same answer its like no...

    Started by ipman‎, 09-15-2017 08:22 PM
    • Replies: 3
    • Views: 348
    Yesterday, 05:46 AM Go to last post
  6. Migration talisman

    hello,2-3 days ago i used a Luminous Migration Talisman: Agi-> Int, i used it but it didn't give me the +10 Int , and today happened the same, so i...

    Started by Slade96‎, Yesterday 02:34 AM
    • Replies: 0
    • Views: 40
    Yesterday, 02:34 AM Go to last post
  7. Can't leave guild

    Hi there I made a ticket @ Trion support about the fact that I can't leave the current guild I am in, it is bugged ... Pictures are inside as you can...

    Started by WickedySick‎, 10-21-2017 11:34 AM
    • Replies: 2
    • Views: 91
    10-22-2017, 06:06 AM Go to last post
  8. Trying to transfer ....

    So I am trying to transfer one of my characters from one place to the other and i have done all the things it says to do but now i keep getting this...

    Started by Nyymz‎, 10-21-2017 07:49 AM
    • Replies: 0
    • Views: 50
    10-21-2017, 07:49 AM Go to last post
  9. Settings not saving properly

    Hi all. So a few days ago I had a random power cut for only a second at my house, which at the time I was running ArcheAge + some other programs....

    Started by Byrning‎, 10-19-2017 09:14 PM
    • Replies: 1
    • Views: 77
    10-20-2017, 09:23 AM Go to last post
  10. Unhappy Bug in my account

    Hi, There was a problem in my account, my story quest is not available and my character appeared on the other side of the continent and my quests...

    Started by XxAnonymousxX‎, 10-19-2017 10:40 PM
    • Replies: 0
    • Views: 196
    10-19-2017, 10:40 PM Go to last post
  11. Angry Need details of all 3rd party application from which you guys ban us. And provide no explanation

    there are many incidents where player recievs email saying your account has been suspended due to 3 Rd party program. Please let us know what...

    Started by cooltaby‎, 10-14-2017 05:44 AM
    • Replies: 1
    • Views: 204
    10-18-2017, 06:07 PM Go to last post
  12. Evolution Security Deposits, never received

    For server evolution we were promised both security deposits and 5 weeks worth of taxes back for any structure we had fully built when the servers...

    Started by Linori‎, 10-18-2017 10:30 AM
    • Replies: 0
    • Views: 61
    10-18-2017, 10:30 AM Go to last post
  13. Not receiving any leadership!

    Hi there! I've been continuously doing Mistmerrow for the past 2 days and have no be receiving leadership on my character. Character name is Pippy...

    Started by Pippip‎, 10-17-2017 07:16 PM
    • Replies: 1
    • Views: 83
    10-17-2017, 07:25 PM Go to last post
  14. Angry "Dismissing your pet and other summoned items due to server instability

    Maxxed Scrambler, Longboard, Rampage S200 cannot be summoned, the error "Dismissing your pet and other summoned items due to server instability" is...

    Started by YalTheCat‎, 10-17-2017 10:20 AM
    • Replies: 3
    • Views: 92
    10-17-2017, 03:22 PM Go to last post
  15. Corrupt files

    Deleted

    Started by Kiwie‎, 10-16-2017 03:45 PM
    • Replies: 0
    • Views: 96
    10-16-2017, 03:45 PM Go to last post
  16. Deleted secondry char with stellar crow now cant get a stellar on my main

    I deleted my secondry char which had a stellar crow on it. I hoped to get another on my main but I cant. Is there a time limit before I can get...

    Started by Deniseisfine‎, 10-15-2017 04:18 PM
    • Replies: 3
    • Views: 138
    10-16-2017, 09:09 AM Go to last post
  17. I'm Blinddemon From NA Server Aranzeb

    Today when i was playing archeage like everyday and was fghting in Mistmerrow i suddenly got disconnected by gamemaster and then i tried to log back...

    Started by Blinddemon123‎, 10-13-2017 11:36 AM
    4 Pages
    1 2 3 ... 4
    • Replies: 34
    • Views: 1,139
    10-14-2017, 11:27 AM Go to last post
  18. Archeum Erenor pack don't get patron

    Hello today I buy Archeum Erenor pack and don't get patron buff in game. Request #992102

    Started by Mindaugas‎, 10-14-2017 04:38 AM
    • Replies: 0
    • Views: 70
    10-14-2017, 04:38 AM Go to last post
  19. Asking 200 tax for a second property

    Hi there, I went to place a 16 cottage down but when I pressed build it asked me for 200 tax and said I owned 3 properties. I only have 1 which is an...

    Started by Karnax‎, 10-12-2017 11:41 AM
    • Replies: 4
    • Views: 186
    10-13-2017, 06:22 PM Go to last post
  20. Endless arrow ping

    After all these posts on the forum regarding the ping of the endless arrow, I notice that no trion reply has been given .. No testing has been done....

    Started by Spartiors‎, 10-05-2017 12:49 PM
    • Replies: 1
    • Views: 147
    10-13-2017, 01:53 PM Go to last post

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