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Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....
Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...
Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...
Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...
Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...
Hi I made a ticket about 3-4 days ago about losing a chest full of costumes, I got a response on the first day but it’s been 2 days since I’ve gotten...
I know what you are thinking. That this is a connection issue. Before doing so and ignoring this thread PLEASE READ WHAT I HAVE DONE SO FAR. 2...
http://forums.archeagegame.com/showthread.php?338285-Game-crashing-when-typing-on-Auction-House looks like there was the same problem a month...
I have a new computer with a fresh installation of Windows 10 and Archeage. Everything works fine except that the game crashes when I try to type in...
My this prolema that I have applied 2 apex and only they gave to me 1250 credits instead of 2500 credits it is to pay my membership help me thank you
Hey, I have been contacting support to help me recover my account; It's been 7 days already since the first ticket. Can I get an answer please? I...
Hello. I recently bought 2 APEXs in Auction House & used them. Prior to using them, i still had 1187 credits. But after usign the two APEX i...
Hi all, hope someone can help me. I entered a support ticket but was told my computer processor was old and I needed a new one. That is not an option...
Hey Brasse! Maybe you can help me out here, I put in a ticket to support ( #1142061). But they are refusing to do it because to much time has...
Hello, I play ArcheAge through Glyph launcher however I would like to change to Steam since they have regional pricing and my country is going...
No Answer for ticket ever? i supossed to wait my patron,lands and all my thing go to trash?
1:07 PM EST, server died on friends and me a few minutes ago.
I've been talking to support and are getting cut and pasted responses ignoring my request. Can I please get some help?
Hey, I requested support to unbind my undergarments as I accidently equipped them (I was supposed to send it to a friend). Support said they where...
My account was hacked and I haven't gotten an update in almost a week. Can I please get an update. I know ya'll are probably busy.. But anything...
Recently i have tried to transfer from EU server prophecy to EU server Eanna, my in game name is Weebz. This occured at 2.00AM on the 1st of...
*I'm using google translator* What about you guys? I wanted to ask them to see if they can help me. The problem is that when I want to play I...
I have been contacting help and ticket supports to help me recover the access of my account because I've lost the access to my original email used...
Hi, I'm a new Archeage player. My character is level 22 ingame. I have a laptop at home and wanted to log on with this computer, and my character...
hi, i was moving lilyut packs with lion on hauler today with my 2 seconds eccounts (name are Cagrii and Duygu) and my main when I riding hauler...
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