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It seems like multiple people are having issues and I just got one today - one of my accounts had 30 days patron left - but log in and no patron buff...
Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...
Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...
Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....
Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...
Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...
I am able to log into game but not the store... I get the following message if I do anything but log-in. "TTP Status 401 – Unauthorized Type...
My roomates answer to a 3~ month old ticket. He's still waiting on a response to his deleted items
Hello, since I made a support request I didn't get any answer since more than 40 days. How long will an answer take? Best regards
hi there, i accidentally sent my main set to the wrong person, i have submitted several tickets but no response as of yet! I cant really play the...
My support ticket request number is #1194042 Please do give me a reply. Thank you.
I renewed my patron and it is not being applied to my account, Please could you fix this? All the info is on my ticket I submitted. Thanks ...
I had a years subscription which was fine but RL took over and I had to stop playing. I stopped almost a year ago. However I did not realise it was...
Hello I had a problem with apex, I used 2 and only received the credits of 1 I have print to prove it is attached as I need help as soon as possible...
When I am doing the bluesalt mission of upgrading the farm cart, I accidently craft it into chroma. If I continue to upgrade it into wagon chroma,...
Hello Once again my patron has ran out i have not been able to renew / buy credits or make any type of purchases thru the online website. it...
Hello folks, I have been having trouble starting the quest chain to obtain the Ynys Guardian Ring. Following the information I have found online,...
Everytime I try to enter sparring arena, I see a black screen as if it were trying to load, then I get disconnected. Please advise.
i have got this pack off steam i have reported it but its taking to long to get any feed back on this issue my REQUEST #1175732 i would like to get...
My game keeps crashing when I run it at the same time as Google Chrome. I ran it without it, and it worked normally, until I launched Google Chrome,...
on my other account, i am attempting to do a name change. i have sufficient credits, but when i click the option, the new page where i would choose...
In view of the miserable lack of Customer Support and information about how & why you are not dealing with ALL our issues, I will be composing a...
Can't log any alt on EU get message "authentication failed " and looking to nation chat on Jakar with my main (which is online since quite a few...
Today, 07/02/19, at around 12:02 server time, i was picking up some stuff from my Spooky Anywhere Warehouse to place them in my Storage Chest at my...
HI I buy black friday credits when been dubled and i get only half i w8 for 3month for response in my ticket. https://prnt.sc/mhd578
Hey there, I just wanted to bring some attention to the fact that a lot of players are trying to come back to arche age but are missing designs.....
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