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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    69 Pages
    1 2 3 ... 69
    • Replies: 682
    • Views: 99,038
    01-16-2018, 06:32 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 234
    • Views: 37,678
    10-19-2017, 01:41 AM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 350873 Current version number - 351593 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 7,130
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 4,338
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 23,274
    07-17-2014, 08:31 AM Go to last post
  1. Black Screen on log in

    I am getting a black screen that last about 5 minutes then finally the screen comes up where the server select is but no servers are there, only that...

    Started by Sakrateri‎, 01-20-2018 09:26 AM
    • Replies: 6
    • Views: 124
    Yesterday, 09:02 AM Go to last post
  2. problem connection with selection character

    Hello is my account or a problem ingame one time im inside the game and i click on selection of character i get disconnected i also getting black...

    Started by Dyna‎, 01-22-2018 07:31 AM
    • Replies: 2
    • Views: 68
    Yesterday, 05:50 AM Go to last post
  3. wtf is going on? AA missing only shows 2 games

    I logged into glyph to update the game and what do i see? this! Only rift and defiance are showning up wtf is happening?! i wanted to get back in the...

    Started by Tokublaze‎, 01-22-2018 10:36 PM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 90
    Yesterday, 02:55 AM Go to last post
  4. Exclamation cant pay for credits or apex with with steam wallet

    I go for make a payment with steam and the wallet aint a option if someone could please point me in the needed direction about my problem

    Started by absolem‎, 01-22-2018 08:23 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 53
    Yesterday, 12:26 AM Go to last post
  5. Exclamation "Try out your new ride" incompletable!

    The quest "Try out your new ride" requires to summon a farm cart (by using given design, by NPC). When I click on it, it says "You cannot use this"....

    Started by Elzabet‎, 12-13-2017 06:43 AM
    • Replies: 4
    • Views: 644
    01-22-2018, 07:51 PM Go to last post
  6. Support Center

    Yo, I'm losing hope about this game. Tried to be patience but I couldn't anymore. My ticket never get an answer again since 3 months ago. They...

    Started by Fawkes‎, 01-04-2018 03:55 PM
    • Replies: 2
    • Views: 153
    01-22-2018, 02:37 PM Go to last post
  7. Account Hacked - Trion responding with "meh"

    So yesterday, while I was at work, someone hacked my account and stole a number of valuable items including my erenor club that I spent the better...

    Started by Redlily‎, 01-20-2018 10:51 AM
    3 Pages
    1 2 3
    • Replies: 22
    • Views: 1,241
    01-22-2018, 04:25 AM Go to last post
  8. Exclamation how to reclaim questing farm designs

    how do I go about getting my 8 x8 and 16 x 16 back because I have been off the game for along time and over time I lost my 8 x 8 my 16 also was...

    Started by absolem‎, 01-19-2018 01:47 PM
    • Replies: 1
    • Views: 76
    01-20-2018, 11:41 AM Go to last post
  9. transfer failed serve thunderwings >>> vengence

    I made a transfer of the thunderwings to the vengence, the credit was debited from the account, but the transfer was not made. I'm wasting time in...

    Started by llkykyoll‎, 01-18-2018 04:58 PM
    • Replies: 2
    • Views: 84
    01-19-2018, 08:58 AM Go to last post
  10. can't log in constant black screen

    I can't log in I keep getting a black screen when i go past the splash screen and the trion logo..

    Started by Daelus‎, 01-19-2018 07:39 AM
    • Replies: 3
    • Views: 78
    01-19-2018, 08:50 AM Go to last post
  11. Missing about 40-50 titles since 4.0 patch

    (Not sure if this is the right forum category for this, anyways) Since the 4.0 patch I've been missing alot (I don't know the exact number but...

    Started by Nikitah‎, 01-19-2018 07:45 AM
    • Replies: 0
    • Views: 89
    01-19-2018, 07:45 AM Go to last post
  12. Angry Currently ineligible for transfer.

    I am trying to move a character. FAECRIMSONWOLF from Reckoning server to Vengeance.. But it keeps saying that I have an auction house listing. That...

    Started by Faelaa‎, 01-18-2018 06:54 PM
    • Replies: 0
    • Views: 58
    01-18-2018, 06:54 PM Go to last post
  13. Authentication failed

    Whenever I start the game (not glyph, glyph works fine), I get "Authentication failed. If the problem persists, submit a help request to our support...

    Started by Madur‎, 01-18-2018 05:50 PM
    • Replies: 1
    • Views: 60
    01-18-2018, 06:21 PM Go to last post
  14. Can't sign in

    Nvm Issue is fixed apparently?

    Started by Jackalope‎, 01-18-2018 04:04 PM
    • Replies: 0
    • Views: 67
    01-18-2018, 04:04 PM Go to last post
  15. celestrata

    I wanted to know if they could help me put my archeage account and when I put in store to see the pattern days that I have left tells me that my...

    Started by matias‎, 01-18-2018 11:29 AM
    • Replies: 0
    • Views: 73
    01-18-2018, 11:29 AM Go to last post
  16. Europe Server Select screen?

    Hi. Can't load into the server select screen on european region. This happens on both my computers and I have no issues login into my toons on NA....

    Started by Kharabakh‎, 03-17-2017 05:07 AM
    24 Pages
    1 2 3 ... 24
    • Replies: 232
    • Views: 13,869
    01-18-2018, 09:22 AM Go to last post
  17. Exclamation Payment error, please help me...

    I have no idea which forum this is supposed to go in, since there doesn't seem to be any technical issue forum. Anyway, I want to change my...

    Started by Kanra‎, 01-17-2018 05:53 PM
    • Replies: 0
    • Views: 81
    01-17-2018, 05:53 PM Go to last post
  18. AN Coin non delivery

    I just bought 2 AN coins from the vocation shop and never received them. Needless to say I'm not a happy camper right now. Can you please look into...

    Started by Leisa‎, 01-17-2018 03:31 AM
    • Replies: 2
    • Views: 88
    01-17-2018, 07:05 AM Go to last post
  19. Archeage Trademark

    Can I use game screenshots in T-Shirt design? Or it is copyright violation?

    Started by Tolkoton‎, 01-17-2018 05:17 AM
    • Replies: 3
    • Views: 84
    01-17-2018, 07:01 AM Go to last post
  20. Quest marker display problem... maybe?

    My quests show as having an unknown location in the completed phase of the quest. It makes finding the quest turn in NPC a pain, just, a real pain....

    Started by FiDget‎, 01-01-2018 12:17 AM
    • Replies: 5
    • Views: 275
    01-16-2018, 01:27 PM Go to last post

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