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Forums: Game & Account Support

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  1. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    Heya, There have been a lot of reports regarding patron issue lately. In order to help us track the affected accounts, please read this thread...

    Started by Carendash‎, 01-02-2019 09:36 AM
    78 Pages
    1 2 3 ... 78
    • Replies: 778
    • Views: 37,536
    08-16-2019, 09:18 PM Go to last post
  2. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    81 Pages
    1 2 3 ... 81
    • Replies: 806
    • Views: 137,642
    08-14-2019, 02:38 PM Go to last post
  3. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    27 Pages
    1 2 3 ... 27
    18 Archeage Team Post(s)
    • Replies: 263
    • Views: 53,214
    06-19-2019, 09:15 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 7,233
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 447962f Current version number - 448921f If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 12,283
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 25,968
    07-17-2014, 08:31 AM Go to last post
    • Replies: -
    • Views: -
    Today, 09:40 AM Go to last post
  1. game windows vanishes after patch

    The patch did something and I cannot play. 1) the splash screen loads normal and a game window opens up. 2) I see the Trion logo and and...

    Started by Oyranos‎, Today 02:48 AM
    • Replies: 5
    • Views: 147
    Today, 06:11 AM Go to last post
  2. Change of country code REQUEST #1256877

    Hi I recently moved from one country to another and Im having issues making purchases on your website because of the restriction you have on...

    Started by MiroH‎, Yesterday 12:46 PM
    • Replies: 0
    • Views: 55
    Yesterday, 12:46 PM Go to last post
  3. problem with '' Reshade ''

    Hi friends, I have a problem with '' reshade '' I would like to change some of the image parameters but the interface reshade does not respond to the...

    Started by Orkiss‎, 08-18-2019 04:52 PM
    • Replies: 0
    • Views: 85
    08-18-2019, 04:52 PM Go to last post
  4. Cant login EU Server Jakar

    I cant login, authenticate failed, login server down ?

    Started by Cyrill‎, 08-16-2019 10:47 AM
    • Replies: 2
    • Views: 115
    08-16-2019, 10:49 AM Go to last post
  5. Missing credits

    bought 2 apex from AH and only got 1250 credits.

    Started by The Pharaoh‎, 08-14-2019 01:20 PM
    • Replies: 0
    • Views: 93
    08-14-2019, 01:20 PM Go to last post
  6. Unable to update game

    So I recently got a new desktop and decided to reinstall archeage, everything was going fine, installed glyph and started to install the game. After...

    Started by GrimAtlas‎, 08-13-2019 10:34 AM
    • Replies: 1
    • Views: 110
    08-14-2019, 12:17 PM Go to last post
  7. Error 1005

    I'm a returning player, and installed glyph, but when i try to install archeage it installs and patches but is unable to update and apply the patches...

    Started by Played‎, 08-13-2019 04:06 PM
    • Replies: 1
    • Views: 83
    08-14-2019, 12:16 PM Go to last post
  8. Exclamation #Failed to Load Game Data error

    Excerpted from a closed thread that is no longer being updated. Version Number for Patch update on 07/10/19 is: 444620 Version Number for...

    Started by DevilsTrap‎, 01-24-2018 07:06 PM
    2 Pages
    1 2
    • Replies: 18
    • Views: 5,110
    08-14-2019, 12:07 PM Go to last post
  9. Something wrong in EHM on Kadum

    I logged on chars in EHM and sanddeep right after work on Kadum server. The 2 in EHM chars have been DC'd twice in < 10 minutes and are lagging...

    Started by Ollolol‎, 08-13-2019 02:31 PM
    • Replies: 1
    • Views: 336
    08-13-2019, 11:30 PM Go to last post
  10. Lightbulb Marketplace Manastrom Tickets

    Not sure where to post this so I'll do it here... Well I w8ed to buy my 2nd 39 credits pack before trying to buy the *Manastorm Ticket: Dynamic...

    Started by Megadone‎, 08-11-2019 04:42 AM
    • Replies: 2
    • Views: 187
    08-13-2019, 03:31 AM Go to last post
  11. ArcheAge at 4k

    Any way scale UI over 120% ? At 4k even with 120% UI everything too small hard too read.

    Started by Mindaugas‎, 08-10-2019 07:22 AM
    • Replies: 2
    • Views: 518
    08-11-2019, 05:24 PM Go to last post
  12. Request id #1231671 - gm link - i need a return !

    Resolved, can close the topic.

    Started by Tilanca‎, 07-12-2019 02:41 PM
    • Replies: 4
    • Views: 418
    08-11-2019, 12:01 PM Go to last post
  13. Reifungskammern!

    Wie schaut es aus, wird an dem Problem mit den Reifungskammern gearbeitet? Die Wirtschaft geht in die Knie, und hier reagiert keiner auf das Problem...

    Started by Serdan‎, 08-10-2019 11:24 AM
    • Replies: 1
    • Views: 212
    08-10-2019, 03:27 PM Go to last post
  14. Thumbs up apex dont work

    the credits never appears...

    Started by Deftonero‎, 08-09-2019 01:48 PM
    • Replies: 0
    • Views: 89
    08-09-2019, 01:48 PM Go to last post
  15. My main character disappeared, wiped, gone.

    Hello, I need help with an issue I'm having. I'm a returning player and just recovered what used to be my main account, super excited and ready...

    Started by Chinawoman‎, 08-09-2019 07:42 AM
    • Replies: 0
    • Views: 135
    08-09-2019, 07:42 AM Go to last post
  16. My Erenor Weapon DISAPPEARED during weapon swapping

    This isn't a clickbait news article title. I'm not joking here. Request #1250894 This is my ticket. I need this looked at like RIGHT NOW....

    Started by DeusAmoeba‎, 08-08-2019 03:23 PM
    • Replies: 1
    • Views: 194
    08-08-2019, 03:26 PM Go to last post
  17. Failed to load game data after 7 august patch

    i found solution... Failed to load game data when try to start game? Server: Ezi What version is now?

    Started by EziFreshPlayer‎, 08-07-2019 06:24 AM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 242
    08-08-2019, 11:52 AM Go to last post
  18. Missing 8x8 16x16 24x24's

    request #1250318 hello! I am a returning player and I am missing some designs from land I had placed. I appreciate any help support can give me!<3

    Started by shadycat‎, 08-07-2019 11:03 AM
    • Replies: 0
    • Views: 113
    08-07-2019, 11:03 AM Go to last post
  19. Exclamation Week later no update on my ticket!

    I have now submitted 2 tickets and have tried many times to get my issue resolved. Its been a week since I have requested help on a issue in game...

    Started by zerena‎, 08-05-2019 12:34 PM
    • Replies: 3
    • Views: 192
    08-07-2019, 10:42 AM Go to last post

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