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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 449968f Current version number - 450630f If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 13,892
    10-29-2016, 09:02 AM Go to last post
  2. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 8,215
    02-09-2019, 10:22 AM Go to last post
  3. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 27,293
    07-17-2014, 08:31 AM Go to last post
  4. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    29 Pages
    1 2 3 ... 29
    18 Archeage Team Post(s)
    • Replies: 286
    • Views: 58,670
    01-17-2020, 04:44 PM Go to last post
  5. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    Heya, There have been a lot of reports regarding patron issue lately. In order to help us track the affected accounts, please read this thread...

    Started by Carendash‎, 01-02-2019 09:36 AM
    82 Pages
    1 2 3 ... 82
    • Replies: 815
    • Views: 44,608
    Today, 09:46 AM Go to last post
  6. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    89 Pages
    1 2 3 ... 89
    • Replies: 880
    • Views: 152,647
    01-13-2020, 05:32 AM Go to last post
  1. !! ! G.ms please look into this !!!

    I am ip blocked since the beta periods and have constant 2024 , 2025 erros when i try to access glyph also i cant access forum either. Have to use a...

    Started by Eiiden‎, 09-21-2014 02:40 PM
    • Replies: 1
    • Views: 485
    09-21-2014, 02:50 PM Go to last post
  2. !!!Account Banned!!!

    Never used 3rd party programs an if i was the game is free to play you allow me to make another account to Bot again Trion please repsond i sent...

    Started by Jazzomenutz‎, 10-23-2014 01:11 PM
    • Replies: 0
    • Views: 475
    10-23-2014, 01:11 PM Go to last post
  3. !!Now glyph wont even work, get an instant long error message. help!!!!!!

    Ok i click on Glyph, then it updates..i try again and.. I get this message pop up.. "C:/Program Files (x86)/Glyph/Qt5MultimediaWidgets.dll is...

    Started by Luminoth‎, 12-14-2014 06:51 PM
    • Replies: 1
    • Views: 532
    12-14-2014, 07:01 PM Go to last post
  4. !PATRON! Reckoning show "under maintenance" when it is in fact up

    Have tried reclogging, changing region to EU then back to NA, refreshing server list several times and nothing. Constant shows it being under...

    Started by Myrry‎, 12-12-2016 04:32 PM
    • Replies: 3
    • Views: 716
    12-22-2016, 09:11 PM Go to last post
  5. Exclamation !post banned accounts here!

    Question Reference # 141003-002809 Date Created: 10/03/2014 05:16 AM Date Last Updated: 10/03/2014 05:16 AM Status: Unresolved :mad: Main Acc:...

    Started by GeppoNumberTwo‎, 10-04-2014 11:33 PM
    • Replies: 8
    • Views: 812
    10-05-2014, 01:34 PM Go to last post
  6. #1 hero candidate lost all his leadership

    So, my ing is Calino and I am a hero candidate from Morpheus who was on the top of the list. Yesterday(25/3) I was disconnected 15 minutes before the...

    Started by get over it bro‎, 03-26-2016 06:56 AM
    • Replies: 7
    • Views: 1,357
    03-28-2016, 03:27 PM Go to last post
  7. #1004 error code and cant update game

    how i can fix that problem? trying uptade but getting this error code

    Started by Jeyn‎, 11-29-2018 12:31 PM
    • Replies: 0
    • Views: 208
    11-29-2018, 12:31 PM Go to last post
  8. #1005

    Sure getting tired of that error code. Good thing I haven't seen in around 10+ times now, and just recently again after having tried literally every...

    Started by Visigothette‎, 09-17-2014 09:23 PM
    • Replies: 1
    • Views: 470
    09-18-2014, 09:55 AM Go to last post
  9. #1005 can't patch client need help , can't play

    Dear Technical Support Trion , could anyone help me with this error, i can't play because error when update client , then i'm already do what...

    Started by Khantz‎, 11-26-2014 04:35 PM
    • Replies: 0
    • Views: 560
    11-26-2014, 04:35 PM Go to last post
  10. #1209809

    I can't enter Glyph Website of Client. It seems like im Ip blocked so i Have to use Mobile internett. Then comes the 2nd problem and that is after...

    Started by SiinT‎, 05-03-2019 05:34 AM
    • Replies: 0
    • Views: 143
    05-03-2019, 05:34 AM Go to last post
  11. #2025

    Now its been 2 weeks since i started to get the 2025 error , my ticket has been escalated to somewhere within Trion .. and i havnt heard anything. Ok...

    Started by ktaeek‎, 08-10-2014 01:03 AM
    • Replies: 3
    • Views: 1,622
    08-19-2014, 12:54 PM Go to last post
  12. #2028

    the archeage servers are up for f2p players right? then why the F can't i log in, been waiting whole day so i can log in and play, yet i can't and...

    Started by Sightyz‎, 09-16-2014 09:22 AM
    3 Pages
    1 2 3
    • Replies: 21
    • Views: 2,502
    09-16-2014, 10:26 AM Go to last post
  13. Thumbs up #2028 and 3 days instead of 4?

    3 days instead of 4, what the ♥♥♥♥ing ♥♥♥♥ are you playing at? people paid their hard accumulated money on these packs to play for 4 days without...

    Started by Graveyard‎, 09-12-2014 12:19 PM
    • Replies: 1
    • Views: 608
    09-12-2014, 12:24 PM Go to last post
  14. #2028 you do not have the right entitlements

    Hi Guys, Purchased the founders pack! Played a bit and really liked it! Got the dreaded error #2028! background: purchased via steam. had...

    Started by Mefology‎, 08-22-2014 03:32 AM
    • Replies: 0
    • Views: 543
    08-22-2014, 03:32 AM Go to last post
  15. #420516 This is a follow-up to my previous request #411441

    Issue Resolved.

    Started by Zidious‎, 11-04-2015 08:04 PM
    • Replies: 3
    • Views: 710
    11-05-2015, 11:39 PM Go to last post
  16. #422609 Proxy ban

    First of all i have 2 account and only one was banned, from this point we know that was not a bot use or some program installed on my PC. I imagined...

    Started by Kogiii‎, 11-08-2015 12:47 PM
    1 Archeage Team Post(s)
    • Replies: 9
    • Views: 2,324
    11-11-2015, 05:30 PM Go to last post
  17. #428003 issue

    I wish to inform the community about the issue that i have with this game. After 9 days of "patience" with Trion to wait for them to do their...

    Started by Sahty‎, 11-15-2015 01:00 AM
    • Replies: 8
    • Views: 1,286
    11-19-2015, 07:59 AM Go to last post
  18. #957313

    please guys its the second time this has happened to us we have ten accounts and can only login from a personal hotpot.....plz fix before u leave for...

    Started by Ulyssesthirteen‎, 08-04-2017 04:44 PM
    • Replies: 1
    • Views: 323
    08-04-2017, 08:18 PM Go to last post
  19. #Error 1003

    Keep getting that kinda of error while trying to update PTS. We're not unable to patch it right now or something like that? tried to turn off my...

    Started by Rouko‎, 04-16-2015 11:05 AM
    • Replies: 1
    • Views: 985
    04-17-2015, 05:07 PM Go to last post
  20. Post #Error 1004 after downloading Archeage

    one friend of mine says that he keeps getting Error 1004 saying that the game data was corrupt, he said that dont have any AV atm, he even wiped his...

    Started by Raziell‎, 06-02-2015 10:56 AM
    • Replies: 1
    • Views: 595
    06-03-2015, 03:58 AM Go to last post

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