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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    25 Pages
    1 2 3 ... 25
    18 Archeage Team Post(s)
    • Replies: 242
    • Views: 44,415
    11-14-2018, 08:25 AM Go to last post
  2. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    75 Pages
    1 2 3 ... 75
    • Replies: 742
    • Views: 119,395
    10-19-2018, 10:57 AM Go to last post
  3. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 391863 Current version number - 392755 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 9,798
    10-29-2016, 09:02 AM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 5,528
    03-18-2016, 01:11 PM Go to last post
  5. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 24,547
    07-17-2014, 08:31 AM Go to last post
  1. Gift Packs

    This is where my account stands with the different gift packs. Server Evolution Character Gift Pack: Received Server Evolution Account...

    Started by Anoron‎, Today 03:47 PM
    • Replies: 3
    • Views: 81
    Today, 04:32 PM Go to last post
  2. Mission Ticket

    Is there a timer on the Mission: Support For Western Hiram? I came back from my Physical therapists today and was going to finish my quest which I...

    Started by Kyztrx‎, Today 03:25 PM
    • Replies: 0
    • Views: 21
    Today, 03:25 PM Go to last post
  3. Mount Achievements

    I noticed that the mount achievements I have aren't being completed or showing any progress. I have a good amount of the mounts needed and they...

    Started by Sexyfluffy‎, Yesterday 10:03 AM
    • Replies: 1
    • Views: 60
    Today, 01:32 PM Go to last post
  4. server evolution character gift pack

    hello i have received mi gift pack on the server kadum(NA) and i wanna get it on taris(EU) cause that's wher mi mean account is Request #1159479

    Started by karin‎, Today 12:48 PM
    • Replies: 0
    • Views: 46
    Today, 12:48 PM Go to last post
  5. unable to transfer server.

    ive been trying for an hour now and been unable to transfer server, we did everything we need to do leave guild etc, logged accounts off, and we are...

    Started by bishcuit‎, 11-14-2018 01:12 PM
    2 Archeage Team Post(s)
    • Replies: 9
    • Views: 335
    Today, 12:26 PM Go to last post
  6. Game crashing at Glyph

    Hello, i made it in game after patch 5.0 yesterday, but since then i can't access my account. When i hit "PLAY" on Glyph, it slowly shows the...

    Started by Achyl‎, Yesterday 09:02 PM
    • Replies: 0
    • Views: 36
    Yesterday, 09:02 PM Go to last post
  7. Exclamation Need Colorblind Option!

    This game really needs a colorblind option for those of us that happen to be colorblind. There are different types of colorblindness so other people...

    Started by ZaganX‎, 03-31-2015 11:50 AM
    • Replies: 3
    • Views: 689
    Yesterday, 01:20 PM Go to last post
  8. Any ETA for fixing character transfer ?

    Hi is there any Eta for fixing character transfer ?

    Started by DeadthingQC‎, Yesterday 12:48 PM
    • Replies: 0
    • Views: 39
    Yesterday, 12:48 PM Go to last post
  9. Error#1034

    Bonjour, impossible de faire la mise a jour 5.0 j ai bien couper mon par feu et bien desactiver mon antivirus et toujour la meme erreur qui revient...

    Started by bugx‎, Yesterday 06:48 AM
    • Replies: 0
    • Views: 37
    Yesterday, 06:48 AM Go to last post
  10. Question Compensation. where is it?

    5.0 has been live for well over 24 hours and we've only received one of the 3 promised compensation packs. Where are the rest? why is it taking so...

    Started by Jasperaus‎, Yesterday 03:40 AM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 410
    Yesterday, 04:08 AM Go to last post
  11. Angry Miss PATRON

    7. November 2018 15:45 #1158760 Englisch I miss since yesterday the 6.11.2018 my patron (regular player)! the work points Of course, as well as...

    Started by Visaramortiferum‎, 11-14-2018 02:07 AM
    • Replies: 0
    • Views: 82
    11-14-2018, 02:07 AM Go to last post
  12. Pigment and Dyes Mixed up. Can't Make the Rampage S200 lite anymore.

    So it would seem that when the 5.0 patch went through and the dyes were replaced by dye tickets, the ability to make white pigment also got messed...

    Started by LilithiaofMorpheus‎, 11-13-2018 10:35 PM
    • Replies: 0
    • Views: 77
    11-13-2018, 10:35 PM Go to last post
  13. Shameful Customer Service.

    To whoever actually bothers to read this, Just thought I would take this opportunity to express my frustration and disappointment in your customer...

    Started by Kheprilicious‎, 11-13-2018 02:59 AM
    • Replies: 4
    • Views: 308
    11-13-2018, 07:58 PM Go to last post
  14. There was an error receiving data.There may be a problem with your connection.(Error#1034)

    There was an error receiving data.There may be a problem with your connection.(Error#1034) How to fix that ?

    Started by Andurial‎, 11-13-2018 06:30 PM
    • Replies: 0
    • Views: 63
    11-13-2018, 06:30 PM Go to last post
  15. The mass lay off seem to of affected ticket times.

    As the title says, Tickets seem to be taking longer then normal to be answered. I haven't even received a conformation email when I filed the ticket....

    Started by BlitzStorm‎, 11-13-2018 05:54 PM
    • Replies: 0
    • Views: 60
    11-13-2018, 05:54 PM Go to last post
  16. Unhappy Daily reward Bug

    hello, I have a problem with the daily reward system, also known as "mark present", it asks me to have a patron, and even having it I can not access...

    Started by nisaya‎, 11-10-2018 11:36 AM
    • Replies: 1
    • Views: 132
    11-10-2018, 12:45 PM Go to last post
  17. banned account

    hi my account got banned for chargebacks and I repaid it to trion right before u guys bought it out, but I paid and my accounts (3) all still...

    Started by vayx‎, 11-09-2018 08:03 PM
    • Replies: 0
    • Views: 148
    11-09-2018, 08:03 PM Go to last post
  18. My banned account.

    To whom it may concern, On the 7th of November I tried to log onto my account, but a displayed message informed me that my account has been...

    Started by Merako‎, 11-09-2018 03:20 AM
    • Replies: 4
    • Views: 285
    11-09-2018, 11:11 AM Go to last post
  19. Buy pack on web

    Can I pay through the same trion web? To buy a package 39.99.(14day)

    Started by 54kurano‎, 11-07-2018 10:40 PM
    • Replies: 1
    • Views: 130
    11-07-2018, 11:45 PM Go to last post
  20. strange trion charge on my account

    on 10/29 I got a $40.47 charge from trion on my CC. I didn't buy anything and Im good on patron for awhile. Im guessing this has something to do...

    Started by Anoron‎, 11-07-2018 06:49 PM
    • Replies: 0
    • Views: 124
    11-07-2018, 06:49 PM Go to last post

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