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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    24 Pages
    1 2 3 ... 24
    18 Archeage Team Post(s)
    • Replies: 233
    • Views: 28,183
    06-09-2017, 12:16 PM Go to last post
  2. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    67 Pages
    1 2 3 ... 67
    • Replies: 662
    • Views: 71,623
    06-03-2017, 11:05 AM Go to last post
  3. Sticky Thread Sticky: Blue Salt Brotherhood Questline Changes

    Adventurers and future farmers, As you have probably noticed since Dread Prophecies launched, the questline involving the Blue Salt Brotherhood...

    Started by Scapes‎, 05-12-2015 06:21 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 19
    • Views: 34,564
    03-21-2017, 01:21 AM Go to last post
  4. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 336253 Current version number - 336598 If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 4,630
    10-29-2016, 09:02 AM Go to last post
  5. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 0
    • Views: 3,046
    03-18-2016, 01:11 PM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 21,994
    07-17-2014, 08:31 AM Go to last post
  1. Yo where the keys at?

    Hai Anyone get their golden keys? Or it is redeemed like last time or what?

    Started by MonolithD‎, 06-25-2017 11:59 AM
    5 Pages
    1 2 3 ... 5
    6 Archeage Team Post(s)
    • Replies: 41
    • Views: 2,101
    Today, 03:29 PM Go to last post
  2. So Does Apex Patron when server offline cause it not to work correctly?

    I've bought patron many many times over the years and never have I had one region get patron while the other does not. But it finally happened to me,...

    Started by Aired‎, Today 01:52 PM
    • Replies: 0
    • Views: 14
    Today, 01:52 PM Go to last post
  3. Glyph is redownloading the game

    So I've downloaded the game on Steam, hit play, and it downloaded/launched Glyph. Not unexpected, I knew it would happen. Glyph said there was an...

    Started by Desch‎, Today 01:00 PM
    • Replies: 2
    • Views: 38
    Today, 01:15 PM Go to last post
  4. Cant use Golden Token

    There are two days I opened a ticket to exchange the golden token for the sloth glider but I did not get an answer, I would like you to solve this...

    Started by Qixz‎, Today 11:58 AM
    • Replies: 2
    • Views: 28
    Today, 12:25 PM Go to last post
  5. Post Failed to Load Game Data error -> Patch numbers

    Current patch number (28-06-2017): 345131 Last patch number (22-06-2017): 343911 Older patch numbers ...

    Started by Alicechan‎, 01-09-2017 06:03 PM
    5 Pages
    1 2 3 ... 5
    • Replies: 42
    • Views: 6,099
    Today, 11:50 AM Go to last post
  6. Cant Use Golden Token

    hi, I have contacted you through support few days ago, you totally ignore my msg! I have traded golden token with a guy who won his on your stream,...

    Started by tomerforaa‎, Yesterday 01:23 PM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 63
    Today, 09:56 AM Go to last post
  7. Golden Ticket -> Sloth exchange

    Hello. I read another post by Celestrata that mentioned to get a sloth glider a GM would have to make the exchange. I made a ticket 2 days ago now...

    Started by Phearce‎, Today 08:55 AM
    • Replies: 0
    • Views: 37
    Today, 08:55 AM Go to last post
  8. Exclamation Apex

    Hi there, i havnt recieved any of the bonus apex from the sale, on any of my purchases last few days.

    Started by Mixee‎, Yesterday 01:18 AM
    • Replies: 1
    • Views: 80
    Today, 08:10 AM Go to last post
  9. Post the gods have disconnected you on 1 account only

    so i have 2 accounts and i keep getting the gods have disconnected you on that account only, right after choosing a character. please help XD ...

    Started by Simmygirl‎, Yesterday 10:14 PM
    • Replies: 5
    • Views: 96
    Today, 07:33 AM Go to last post
  10. Angry Bloomfang stuck issue strikes again

    CHARACTER STUCK Bloomfang Issue Hello everyone, My Bloomfang cause the "suspicious activity" debuff. I can't do anything and it doesnt even run...

    Started by ScouserII‎, Yesterday 05:14 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 134
    Today, 12:18 AM Go to last post
  11. Lost an item

    Sent in a ticket almost three days ago. Still nothing. I did the quest to get my Improved Scarecrow Design (the 16 x 16), then tried to make the...

    Started by Mechpear‎, 06-26-2017 08:19 AM
    2 Archeage Team Post(s)
    • Replies: 4
    • Views: 128
    Yesterday, 11:15 PM Go to last post
  12. Suspicious activity detected

    Been stuck with this buff for two days now. Got a reply telling me to update my ticket when I was online....30 hours ago. I was online for 8 hours...

    Started by Escko‎, Yesterday 06:13 PM
    1 Archeage Team Post(s)
    • Replies: 2
    • Views: 121
    Yesterday, 11:13 PM Go to last post
  13. Exclamation Log in tracker problem

    I live in US west coast (PST time zone) and play in EU server. I missed like 10 day in log in tracker don't know why. I logged into game everyday...

    Started by Miray‎, Yesterday 10:06 PM
    • Replies: 0
    • Views: 68
    Yesterday, 10:06 PM Go to last post
  14. Angry Suspicious activity detected - Ever going to be fixed?

    Accordingly to my research on AA forum it seems that this bug led by Bloomfang pet usage while under a vehicle is being running for months now. I...

    Started by ScouserII‎, Yesterday 09:51 PM
    • Replies: 0
    • Views: 84
    Yesterday, 09:51 PM Go to last post
  15. Suspicious Activity Detected buff

    I can't play! =o Please resolve ticket 931619 asap please!

    Started by Suzzy‎, 06-19-2017 09:12 PM
    2 Pages
    1 2
    2 Archeage Team Post(s)
    • Replies: 11
    • Views: 499
    Yesterday, 05:39 PM Go to last post
  16. celestrata need help really go too se request very very important please

    #935575 #935683 to do it priority

    Started by Spartiors‎, Yesterday 12:33 PM
    • Replies: 6
    • Views: 218
    Yesterday, 02:02 PM Go to last post
  17. 3.5 Gear/Box

    Hello there! I'm a newer player, and only a week or so into the game. I'm trying to work on some gear for my main character. But, it's tough! I...

    Started by Showstorm‎, Yesterday 09:43 AM
    • Replies: 1
    • Views: 65
    Yesterday, 12:16 PM Go to last post
  18. almost 4 days

    It's been nearly 4 days since I posted my ticked. I don't want it to be too late before anything can be done, I accidentally opened a box mistaking...

    Started by Blackberry‎, 06-24-2017 07:17 PM
    1 Archeage Team Post(s)
    • Replies: 4
    • Views: 143
    Yesterday, 12:13 PM Go to last post
  19. Game stutters when looting/mob kill

    As the title suggests, post-3.5 update, the game stutters briefly when a mob is killed or looted. From what I can see there is no 'repair tool'...

    Started by JoeyBT‎, 06-13-2017 12:21 AM
    1 Archeage Team Post(s)
    • Replies: 4
    • Views: 138
    Yesterday, 07:15 AM Go to last post
  20. can't summon any form of vehicles

    Tried to summon a vehicle and it said it is already summoned, and it gives me a freaking 600s logout timer.. anyone know how to fix that? Request...

    Started by Starynight‎, 06-25-2017 08:59 AM
    • Replies: 2
    • Views: 68
    06-26-2017, 07:52 PM Go to last post

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